How to enter a change of address in the Community of Christ Shelby database.

1. Shelby v5.11
Change an Address
Left click once with the mouse will advance the slides
This is a tutorial. For complete step-by-step instructions see the
United States Recorder Handbook on the World Church website at
http://www.cofchrist.org/recorders/stepbystep.asp
To view the slide show, click on the “slide show icon” on your
system tray (bottom of the screen).

2. Before you make an address change, please make
sure you have all information you need to enter the
address change.
•You will need the complete address (including
apartment number if needed)
•Is the address change for the entire family.
Note: If mail is returned without a forwarding
address, do not remove the address from Shelby. The
address should only be made undeliverable.

3. • In the membership
module, search for
the member’s name.
• Double click on the
name.

4. Click on “Addresses”
Highlight the Main/Home
address (or the address
that is changing) by
clicking on it once.
Click on “Tools”
Choose “Archive
Address

5. Enter the new address. It is
important to enter the address
in the correct way. We use the
guidelines put out by the Postal
Service.
• Address line 1—this is where you
enter the street address. For
example: 1234 Main St Apt 3 (no
commas, periods or all caps)
• Address Line 2—this is where you
enter a PO Box or information that
will not fit on line 1.
• Enter the zip/postal code, city,
state/province and country.
Click “OK.”

6. The “Demographics”
screen is used to
change the mail status
on a record.
• If the address is
deliverable, the mail
status should be blank.
• If the address is
undeliverable, a “U” for
undeliverable should be
entered.
• If the address is a good
address, but the person
does not want to receive
mail, “N” for no mail
should be entered.
• If someone is transferred
to the general category, a
“G” for general should be
entered.

7. The “Additional
Comments” can be used
to enter information
regarding returned mail
or no mail requested.
In the first line of the
comments section, enter
the date and a brief
note.
For example:
•mail returned 8/29/11
•forwarding order expired
8/29/11
•no mail requested 8/29/11

8. Click “save and close”
to save the changes.

9. NOTES:
•Do not use punctuation in an address
•If mail is returned without a forwarding address, do not remove
the address from Shelby. The address should only be made
undeliverable.
•Do not use all capitals in an address
•Do not spell out North, South, East or West
•Do not spell out Street, Avenue, Drive, Lane, Circle, Terrace or
any other street description. They should be abbreviated using
the US Postal Service Guidelines.
•All addresses must have a country listed.
•When entering a new address, be sure to archive the previous
address.
•The notes section of the “Demographics” screen can be used to
enter information regarding returned mail or no mail requested.

10. NOTES:
•Do not use punctuation in an address
•If mail is returned without a forwarding address, do not remove
the address from Shelby. The address should only be made
undeliverable.
•Do not use all capitals in an address
•Do not spell out North, South, East or West
•Do not spell out Street, Avenue, Drive, Lane, Circle, Terrace or
any other street description. They should be abbreviated using
the US Postal Service Guidelines.
•All addresses must have a country listed.
•When entering a new address, be sure to archive the previous
address.
•The notes section of the “Demographics” screen can be used to
enter information regarding returned mail or no mail requested.