1. April 2014 Company Presentation

2. QSC AG at a glance
• QSC AG, Cologne, is one of the leading SME providers of ICT services
in Germany
• QSC offers business customers and marketing partners an extensive range of ICT
services and cloud services developed in-house for a wide range of applications
• QSC has its own cutting-edge network infrastructure as well as
TÜV and ISO-certified data centers in Germany
• QSC AG is listed on the TecDAX and employs a workforce of
some 1,700 people across Germany
• The Management Board of QSC AG comprises Jürgen Hermann (Chief Executive
Officer), Barbara Stolz and Henning Reinecke
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3. QSC AG: Facts & figures
• Revenues 2013: € 455.5 million
• EBITDA margin 2013: 17.1 percent
• Employees: approx. 1,700
• Company locations: 12
• Headquarters: Cologne
Vision for 2016:
• Revenues: € 800 million to € 1 billion
• EBITDA margin: 25 percent
• Free cash flow: € 120 ‒ 150 million
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4. QSC: Extensive ICT services for enterprises
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• 30 years’ consulting experience
• High implementation expertise
• Vast SAP and Microsoft expertise
• IT and data center services
• Compliance with the strict German
data protection regulations
• Network-based voice and data
communications
• Networking of sites (VPN)
• Mobile business processes
• Software as a service
• Infrastructure as a service

5. Hamburg
Bremen
Hanover
Oberhausen
Leipzig
Dresden
Berlin
Cologne
(Headquarter)
Data Centers
QSC AG locations
Stuttgart
Nuremberg
Munich
Frankfurt / Main
Focusing on German SMEs since 1982
• Local presence: All QSC data centers and sites are
located in Germany
• German business customer support and more than
30,000 satisfied customers
• QSC’s own cutting-edge voice and data infrastructure
coupled with our own data centers form an outstanding
basis for:
• All voice and data communications
at the workplace
• End-to-end quality
• Secure cloud services in Germany
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6. QSC offers the highest data security…
• As a German company, QSC
complies with Germany’s strict data
protection regulations
• QSC has TÜV und ISO-certified data
centers in Germany
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7. …end-to-end-quality and clear responsibility…
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German high-end
data centers
Own voice-data
network
ICT services

8. …and cloud services “Made in Germany”
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QSC’s own network and data center infrastructure
The QSC cloud platformPlatform
Infrastructure
Workplace of the future M2M
In-house
developments
Strategic
IT alliances
In-house
developments
Partners from
science
and
industry

9. Three segments sell our ICT services
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Telecoms Cloud Outsourcing Consulting
Customized ICT services for companies with more than
500 employees
Standardized ICT services for companies
with 10 to 500 employees
Preliminary products for
resellers
Segment
Direct Sales
(B2B)
Indirect Sales
(B2B2B)
Resellers
(B2B2C)

10. Direct Sales (I)
Telecoms
• Provision of custom broadband
infrastructures via IP-VPN suited to
the needs of the entire corporate
communication
• Cooperation with certified partners in
200 countries
• 24/7 helpline in Germany
• Integration of Internet, fixed-line and
mobile telephony
• Efficient and flexible voice telephony
solutions ‒ from traditional
telephony to cloud-based telephone
systems
• Flexible end-to-end service level
agreements
• Custom service packages for
support
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11. Direct Sales (II)
Cloud & Outsourcing
• More than 10,000 m2 TIER 3+ data
center space in Germany, more than
100 Gbit/s network connections
• Planning, implementation and
operation of efficient data centers to
meet our customers’ needs
• Modular, high-availability housing
solution for a fail-safe housing and
connection of servers and IT systems
• Operation of SAP and Microsoft
solutions, outsourcing of individual
areas or the entire IT
• Hosting, storage und server services:
Cloud, dedicated and virtual servers
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12. Direct Sales (III)
Consulting
SAP
• More than 250 dedicated SAP
experts
• Certified as SAP Gold Partner
• More than 250 successful
implementation projects
Microsoft
• 200 dedicated Microsoft experts
• Microsoft Gold Certified Partner
• More than 50 successful
implementation projects
• Implementation of Microsoft services
such as private cloud services,
communication & collaboration
services, desktop services
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13. Indirect Sales (I)
Telecoms
Internet
• DSL access of up to 20 Mbit/s
• Wireless Local Loop (WLL) of up to
100 Mbit/s
• Preliminary SDSL and voice
services for the business customer
sector
Telephony
• IP telephony – from desk to the
entire telephone system
• Mobile telephony for business
customers
VPN
• Virtual Private Network (VPN) based
on MPLS/VPLS technology
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14. Indirect Sales (II)
Cloud & Outsourcing
Cloud Services
• Services for the virtual cloud
workplace (QSC®-tengo)
• Collaboration services for business
customers
• Network measurement system from
the cloud (QSC®-Analyzer)
Data center services
• Housing of servers and IT systems in
QSC data centers
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15. Reseller
TK & Cloud
• Preliminary ADSL2+ services for the private
customer market (1&1, congstar, Tele2)
• Preliminary voice services for cable network
operators
• Cloud services for private customer marketing
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16. Reference
Customers
–
Retail
&
Consumer
Goods
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Iwan
Budnikowsky
GmbH & Co. KG
EDEKA
ZENTRALE
AG & Co. KG
MDM
Münzhandelsgesel
lschaft mbH & Co.
KG
Tchibo GmbH Theo Wormland
GmbH & Co. KG
Imperial Tobacco
Limited
Reference Customers – Banking & Insurance
BITMARCK Holding
GmbH
Raiffeisen
e-force GmbH
Techniker
Krankenkasse
Reference Customers – Energy & Public Sector
Amprion GmbH Cofely
Deutschland
GmbH
Vereinigung der
Fernleitungsnetzb
etreiber Gas e.V.
GASCADE
Gastransport
GmbH
GASPOOL
Balancing
Services GmbH
Gasunie
Deutschland
GmbH & Co. KG
Gastransport
Nord GmbH
Storengy
Deutschland
GmbH
SWN Stadtwerke
Neumünster
GmbH

17. 17
Reference
Customers
–
SAP
Amprion GmbH Iwan
Budnikowsky
GmbH & Co.KG
Cofely
Deutschland
GmbH
EDEKA
ZENTRALE
AG & Co. KG
Harry-Brot
GmbH
MDM
Münzhandelsgesell-
schaft mbH & Co. KG
SportScheck
GmbH
Storengy
Deutschland
GmbH
Tchibo GmbHImperial
Tobacco
Limited
Reference Customers – Professional Services
Amprion GmbH Gasunie
Deutschland
GmbH & Co.KG
Tchibo GmbH Techniker
Krankenkasse
Imperial
Tobacco
Limited
Reference Customers – Customer Service
Gasunie
Deutschland
GmbH & Co.KG
Storengy
Deutschland
GmbH
SWN Stadtwerke
Neumünster GmbH
Tchibo GmbHImperial
Tobacco
Limited

18. 18
Reference
Customers
–
Housing
&
DC
Services
ad pepper
media GmbH
Computec
Media AG
DATEV eG easycash GmbH LEO GmbH StayFriends
GmbH
united-domains
AG
Imperial
Tobacco
Limited
Reference Customers – WAN/TC
Deutsche Post
AG
DRK-
Landesverband
Nordrhein e.V.
Germania
Fluggesellschaft
mbH
Infoscreen
GmbH
meetyoo
conferencing
GmbH
n-tv
Nachrichtenfern
sehen GmbH
Reference Customer – tengo
Vereinigung der
Fernleitungsnetz-
betreiber Gas e.V.

19. Visit us
qsc.de
blog.qsc.de
xing.com/companies/qscag
facebook.com/QSCAG
twitter.com/QSCAGPresse
youtube.com/qscgermany
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