4. 5
What is AANPM?
Gartner
Compuware DCRUM does exactly that
24x7 Always On Monitoring
Web Protocol Analysis
Alerting on Manual or Automatic Thresholds
Real-time Business and Application-Centric Dashboards
Unified Communication Analysis
Operate in WAN Optimized Environment
Database Protocol Analysis
Middleware Protocol Analysis
Receive and Process NetFlow data
5. 6
Balancing depth of monitoring , end-to-end
coverage and breadth of application coverage
Deep:
Application : User browser , mobile , cloud ,
transaction, thread, stack, user action
Shallow:
Device avaialbility
perforamnce
Network Forensic
Moderate:
Network : Utilization , RTT , Packet Drops
Apps : Protocol Analysis, for all applications
such SAP GUI , ORACLE FORMS , Citrix ,
File Transfer, Cerner , EPIC , Exchange , SQL
Depth
of
monitoring
NPM
AANPM
APM
End-to-end coverage
Focused: Processing applications
Vertical:
application delivery chain
Switch Router WOC Citrix Protocol Transaction Client Web/App/Messaging/Host
Server
8. 9
9
What differentiates AA-NPM from traditional NPM is that it provides a business-
relevant view of the application beyond basic TCP/System monitoring with
visibility across each tier in the Data Center
Why is AANPM Important ?
11. Compuware Confidential. Do Not Duplicate
ORACLE
DATABASE
APPLICATION
PRESENTATION
APPLICATION
CONTENT
MAINFRAME
WEB
FRONT END
LOAD
BALANCER
Users
Data Centre
AGENTLESS
MONITORING
DEVICE
Poor
performing
transaction
pages
Slow page
load times
Poor
performing MQ
and DB
Slow performing backend
transactions
HTTP(s) | SAP GUI | Exchange | Oracle Forms | eBusiness | ICA (Citrix) |VDI | XenApp
| XenDesktop| Jolt (Tuxedo) | XML | SOAP | MySQL | IBM MQ | Oracle | Informix |
DRDA (DB2) | MSSQL | Exchange | Cerner | EPIC | Siebel | Peoplesoft and many more
How do we do it ?
We monitor :
- All Applications
- All Transactions
- All Locations
- All Users
24/7
Poor
performing MQ
and DB
12. Compuware Confidential. Do Not Duplicate
14
Listed here are KPIs for each tier/service that is supporting
the RIB application. Note Availability and Performance.
Transaction Flow Monitoring
across tiers
Result : Visibility Across All Tiers
Web service calls responsible for
slowdown in authentication tier
Problem on the
server side
Clients affected
Gives visibility into the end-to-end user transaction: from the click of a user from their mobile device, laptop,
via the internet (cloud) or company network, gets into the data center through the firewall, travels through
the different tiers that constitute the application (routers, load balancers, Citrix, web servers, application
servers (SAP, Oracle, Microsoft..), database, and sometimes mainframe). And then goes back to the user and
deliver the result of the request on the screen.
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NEW Citrix ICA decode: XenApp and XenDesktop
DC RUM
Automatic name recognition
Automatic Application recognition
Automatic Channel recognition
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NEW SAP and Citrix Capabilities
Analysis of SAP Secure Network Communications
Analysis of SAPGUI (DIAG protocol)
Analysis of Citrix ICA
SAP T-Codes
SAP SNC ESX
Mobile SQL
Extract operations and user names from
encrypted transactions (SNC protocol)
Now fills the Performance Visibility gap
VDI creates:
Support for XenApp and XenDesktop
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Oracle Forms Monitoring
Application Performance monitoring
of non-web applications, such as
Oracle Forms-based applications, is a
critical piece of an enterprise solution.
Key Oracle Forms
transactions are tightly
linked to critical
business processes,
such as Order Quoting
Usage, performance, and
Availability indicators for Forms
submissions are key indicators of
business activity and the health of
Forms-based applications
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But wait! Now From the Palm of Your Hand
AANPM now on the go, anywhere at anytime
FREE app for Iphones, Ipads, androids
Simple, intuitive layout,
Easy to use
All key metrics and charts
available
