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ENERGIZE YOUR FUNDRAISER WITH SOCIAL
MEDIA




                      1
About Us

Who is BiddingForGood?
Leading online auction solution for school and nonprofit fundraisers.

Who is Constant Contact?
Event Marketing tool has helped 30,000 small businesses and nonprofit
organizations hold successful events.




                                                2
Using social media for your fundraiser



   Planning

   Pre-event promotion

   Engage at the event

   After the event
                               3
Agenda

Promotion planning
    Social media promotion is…
    Why use social media?
    Who is on social media?
Pre-event promotion
    What do you say?
    Where do you say it?
    When do you say it?
Engage at the event
    Leverage mobile
After the event
    Continue the relationship
                                  4
PROMOTION PLANNING




                     5
Social Media promotion is…
Communicating to your social network

of fans, followers, and connections, using

Relevant and interesting content that is
shared, allowing you to

Reach and engage more people and

Increase attendance to your fundraiser!




                                             6
Why use social media?
Use communications on social networks to create
 awareness and enthusiasm to attend!



What are the goals of promoting the event
 through social media?
   Increase attendance/ticket sales.
   Establish/increase donor engagement.
   Have supporters spread the organization’s
    message.




                                                7
Who is on social media?

    More people than you imagine are
          active in social media                                                      While the youngest generations
                                                                                      are still significantly more likely to
                       65+                                                            use social network sites, the
                       12%                                                            fastest growth has come from
                                       18-29                                          internet users 74 and older. –
                  50-64                 39%                                           Pew Center for Internet and American
                   21%                                                                Life, 2010


                          30-49
                           28%

                                  - Pew Center for Internet and American Life, 2010




   1/3 online adults post to social media at least once a week. 70% Read blogs, tweets
    and watch UGC video – Forrester Research, 2010

   60% maintain a profile on a social networking site–Forrester Research, 2010
                                                                                      8
Key to success
Know your audiences.
     Begin by promoting to those you know.
     Politely ask your followers to share the event
      information on their networks.

Let your speakers’ networks and
 attendees create the buzz!




                                              9
PRE-EVENT PROMOTION




                  10
Begin with your invitation
Do your invites do more than
 ask people to come?
      Engage with video.
      Make it easy to support the cause.
      List activities to improve attendance:
        Topics
        Lessons
        Speakers

Must have shareworthy content:
       –     Share button for posting social media
       –     “Forward to a Friend”-email
       –     Add list of upcoming events
           Today, 71% of the U.S. online
                audience watches video on
                the internet, and the number
                of streams consumed
                should more than double by
                2013     – Forrester Research 2009



           Video in email can increase click-
                through rates by as much
                as three-hundred percent–
                 Forrester Research 2009



                                                     11
Registrants start the buzz about the event
Ask registrants to share the event information. Jump start the word
of mouth buzz around your event.


                                                                      Once registered,
                                                                      attendees can spread
                                                                      the word about the
                                                                      event by sharing on
                                                                      Facebook or Twitter.




                                                                      Note: Facebook users
                                                                      have on average 130
                                                                      friends*
                                                                      *Facebook FAQ’s



                                                           12
What do you say?
Remember you want to have a
 Conversation on social media.             Communication
    Communicate the details of            What will the event be about?
     fundraiser, including:
        What the event will be about      Who will be there?
        How the fundraiser supports the   Why is the event important?
         mission
    Provide insights that will              Conversation
     encourage attendance to the             “Do not miss it!”
     fundraiser.                             “At this year’s event…”
    Like any topic, content is king, so     “Hear them speak…”
     each post must be compelling.
    Find out what social networks
     your sponsors and speakers are
     active in, and encourage them to
     help promote the event.
                                               13
Where do you say it?

Treat each network as unique.
    Customize the
       message for the
       audience.
    Share event
       information on all other
       social networks.
    Post a video on
       Youtube.


                                  Social Media Networks

                                     14
When do you say it?

Stagger your content.
   There are lots of great
     things about your
     fundraiser and you don’t
     want to say them all at
     once.
   Create a steady stream of
     content that people will
                                Promote the event on a schedule:
     consume and share on       Weekly
     and across their social    The day before
     networks.                  An hour before



                                    15
Using Facebook before the fundraiser
Facebook offers many tools to help with planning the event
  and creating awareness to attend.
Before the event:
   Try asking a question with
    Facebook Questions to learn
    what attendees are interested
    in.
   Post updates to create
    awareness of guest speakers
    and sponsors.
   Include information about
    activities at the fundraiser.
   Don’t forget to provide
    date, time and location of
    event in posts.
   Share links to your donation
    page.                            16
Using Twitter before the fundraiser
    Use Twitter to create a place online for conversations about the event.

Before the event:
 Create a #hashtag for the
  event.
 Thank each sponsor for
  the contribution they’ve
  provided.
         Include their handles in the
          tweet

    Use updates to:
         Create awareness of the
          fundraiser.
         Incorporate links to your event
          site
         Announce who’s attending and
          include their Twitter handle

    Tweet information about
     activities at the event.
                                                 17
Using Youtube before the fundraiser

                    Create a strong desire to attend with a
                       video.

                       Promote the event on your website or
                        email and include a YouTube video.
                          Guest speakers
                          Activities
                          Success stories

                    Increase attendance with videos.




                               18
ENGAGE AT THE EVENT




                      19
Using Facebook at the fundraiser


During the event:
   Use live updates to mention
    generous contributions, fun
    activities.
   Include pictures of any guest
    speakers or attendees.
   Encourage attendees to
    share or comment during the
    event on Facebook via
    mobile.
   Provide links to make a
    contribution.



                                    20
Using Twitter at the fundraiser

During the event:
   Encourage attendees to tweet about
    what they are experiencing during the
    event under the event #hashtag.
   Thank each sponsor at the event.
   People who are interested and could not
    make it can be part of event following a
    Twitter feed.
   Encourage attendees to post photos
    and videos from mobile devices to
    Twitter with tools like Twitpic.
   Add Twitter handles to name tags (as
    appropriate).


As of Dec 2010, 27% of all mobile phones
   are smartphones, by end of 2011 over
   50% will be smartphones. -ComScore’s “2010
    Mobile Year in Review”


Twitter has 165 Million Users – 50% of
   them use Twitter Mobile. –
    Mashable.com, “Mobile by the Numbers”       21
Leverage Mobile

                                       How can you use it?
                                          Do you have a venue? Create a
                                           location to check in.
                                          Co-marketing with local
                                           businesses? Drive traffic to each
                                           other.
                                          Leave a tip about your event.
                                          Leave a “To Do” about your event.
                                          Scavenger hunt around event.
                                               –   Hints in tips area
                                        Understand interests of people
                                         checking in (profile info).
                                        Watch for instant feedback.
# of US smartphone users expected to           – Negative comments about the
increase 49.6% this year                         food
150MM US consumers will have                   – Problems with the facility

smartphones by 2015
-emarketer, August 2011


                                                   22
During the fundraiser

Consider using QR codes to keep the interaction going.

   Use a QR code at the event to:
      Review a list of activities at the event
      To make a donation right now
      Watch a video featuring success of the organization




                                                 How do I build? -http://bit.ly/
                                                 Add- .qr at end of shortened url



                                                23
AFTER THE FUNDRAISER




                   24
Continue the relationship
Use Social Media to build relationships following the event.
■ Thank attendees, donors and
  sponsors.
■ Give participants a way to stay
  connected through the
  “Join Our Mailing List” link or
  social media sites.
■ Provide information about how
  the fundraiser helped the
  organization.
■ Share updates about how the
  organization helped those it
  serves.




                                     25
Using Facebook after the fundraiser


After the event:
   Share images and videos
    from the event.
   Ask people to tag themselves
    “are you in our photo album?”
   Include a link to a post-event
    poll or use Facebook
    Questions to get feedback.
   Thank sponsors and donors
    for their contribution.




                                     26
Using Twitter after the fundraiser


After the event:
   Thank attendees and
    sponsors.
        Via the #hashtag
        Include their handle

 Review the #hashtag for
  insight into conversations
  about the event.
 Ask attendees a question
  through the #hashtag.
        “What was the most useful thing you
         learned/saw at the event?”

   Send a thank you tweet (@) –
    to everyone who engaged
    with the event on Twitter.

                                               27
Using Youtube after the fundraiser

After the event:
   Thank attendees and
    sponsors.
        Share a thank you video
        Post attendees interviews
         form the event
        Create a video of highlights
         from the fundraiser




                                        28
Collect post event feedback

   Post and promote a short survey
    to engage fans and followers and
    drive engagement.

   Review the comments and
    conversations on your Facebook
    wall.

   Review the comments via Twitter
    about your event by searching
    under the event #hashtag.




                                       29
On Twitter:
@ctctevent
@bidding4good



FOLLOW US ON SOCIAL MEDIA


Facebook:
http://www.facebook.com/ctcteventmarketing
http://www.facebook.com/bidding4good

                                30
Get Started with social media


Go to www.socialquickstarter.com
and get help with:

   Social Media 101
   Facebook
   Twitter
   LinkedIn
   Blogs
   YouTube
   Location-based marketing




                                   31

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Energize your fundraiser with social media

  • 1. ENERGIZE YOUR FUNDRAISER WITH SOCIAL MEDIA 1
  • 2. About Us Who is BiddingForGood? Leading online auction solution for school and nonprofit fundraisers. Who is Constant Contact? Event Marketing tool has helped 30,000 small businesses and nonprofit organizations hold successful events. 2
  • 3. Using social media for your fundraiser Planning Pre-event promotion Engage at the event After the event 3
  • 4. Agenda Promotion planning  Social media promotion is…  Why use social media?  Who is on social media? Pre-event promotion  What do you say?  Where do you say it?  When do you say it? Engage at the event  Leverage mobile After the event  Continue the relationship 4
  • 6. Social Media promotion is… Communicating to your social network of fans, followers, and connections, using Relevant and interesting content that is shared, allowing you to Reach and engage more people and Increase attendance to your fundraiser! 6
  • 7. Why use social media? Use communications on social networks to create awareness and enthusiasm to attend! What are the goals of promoting the event through social media?  Increase attendance/ticket sales.  Establish/increase donor engagement.  Have supporters spread the organization’s message. 7
  • 8. Who is on social media? More people than you imagine are active in social media While the youngest generations are still significantly more likely to 65+ use social network sites, the 12% fastest growth has come from 18-29 internet users 74 and older. – 50-64 39% Pew Center for Internet and American 21% Life, 2010 30-49 28% - Pew Center for Internet and American Life, 2010  1/3 online adults post to social media at least once a week. 70% Read blogs, tweets and watch UGC video – Forrester Research, 2010  60% maintain a profile on a social networking site–Forrester Research, 2010 8
  • 9. Key to success Know your audiences.  Begin by promoting to those you know.  Politely ask your followers to share the event information on their networks. Let your speakers’ networks and attendees create the buzz! 9
  • 11. Begin with your invitation Do your invites do more than ask people to come?  Engage with video.  Make it easy to support the cause.  List activities to improve attendance:  Topics  Lessons  Speakers Must have shareworthy content: – Share button for posting social media – “Forward to a Friend”-email – Add list of upcoming events Today, 71% of the U.S. online audience watches video on the internet, and the number of streams consumed should more than double by 2013 – Forrester Research 2009 Video in email can increase click- through rates by as much as three-hundred percent– Forrester Research 2009 11
  • 12. Registrants start the buzz about the event Ask registrants to share the event information. Jump start the word of mouth buzz around your event. Once registered, attendees can spread the word about the event by sharing on Facebook or Twitter. Note: Facebook users have on average 130 friends* *Facebook FAQ’s 12
  • 13. What do you say? Remember you want to have a Conversation on social media. Communication  Communicate the details of What will the event be about? fundraiser, including:  What the event will be about Who will be there?  How the fundraiser supports the Why is the event important? mission  Provide insights that will Conversation encourage attendance to the “Do not miss it!” fundraiser. “At this year’s event…”  Like any topic, content is king, so “Hear them speak…” each post must be compelling.  Find out what social networks your sponsors and speakers are active in, and encourage them to help promote the event. 13
  • 14. Where do you say it? Treat each network as unique.  Customize the message for the audience.  Share event information on all other social networks.  Post a video on Youtube. Social Media Networks 14
  • 15. When do you say it? Stagger your content.  There are lots of great things about your fundraiser and you don’t want to say them all at once.  Create a steady stream of content that people will Promote the event on a schedule: consume and share on Weekly and across their social The day before networks. An hour before 15
  • 16. Using Facebook before the fundraiser Facebook offers many tools to help with planning the event and creating awareness to attend. Before the event:  Try asking a question with Facebook Questions to learn what attendees are interested in.  Post updates to create awareness of guest speakers and sponsors.  Include information about activities at the fundraiser.  Don’t forget to provide date, time and location of event in posts.  Share links to your donation page. 16
  • 17. Using Twitter before the fundraiser Use Twitter to create a place online for conversations about the event. Before the event:  Create a #hashtag for the event.  Thank each sponsor for the contribution they’ve provided.  Include their handles in the tweet  Use updates to:  Create awareness of the fundraiser.  Incorporate links to your event site  Announce who’s attending and include their Twitter handle  Tweet information about activities at the event. 17
  • 18. Using Youtube before the fundraiser Create a strong desire to attend with a video.  Promote the event on your website or email and include a YouTube video.  Guest speakers  Activities  Success stories Increase attendance with videos. 18
  • 19. ENGAGE AT THE EVENT 19
  • 20. Using Facebook at the fundraiser During the event:  Use live updates to mention generous contributions, fun activities.  Include pictures of any guest speakers or attendees.  Encourage attendees to share or comment during the event on Facebook via mobile.  Provide links to make a contribution. 20
  • 21. Using Twitter at the fundraiser During the event:  Encourage attendees to tweet about what they are experiencing during the event under the event #hashtag.  Thank each sponsor at the event.  People who are interested and could not make it can be part of event following a Twitter feed.  Encourage attendees to post photos and videos from mobile devices to Twitter with tools like Twitpic.  Add Twitter handles to name tags (as appropriate). As of Dec 2010, 27% of all mobile phones are smartphones, by end of 2011 over 50% will be smartphones. -ComScore’s “2010 Mobile Year in Review” Twitter has 165 Million Users – 50% of them use Twitter Mobile. – Mashable.com, “Mobile by the Numbers” 21
  • 22. Leverage Mobile How can you use it?  Do you have a venue? Create a location to check in.  Co-marketing with local businesses? Drive traffic to each other.  Leave a tip about your event.  Leave a “To Do” about your event.  Scavenger hunt around event. – Hints in tips area  Understand interests of people checking in (profile info).  Watch for instant feedback. # of US smartphone users expected to – Negative comments about the increase 49.6% this year food 150MM US consumers will have – Problems with the facility smartphones by 2015 -emarketer, August 2011 22
  • 23. During the fundraiser Consider using QR codes to keep the interaction going.  Use a QR code at the event to:  Review a list of activities at the event  To make a donation right now  Watch a video featuring success of the organization How do I build? -http://bit.ly/ Add- .qr at end of shortened url 23
  • 25. Continue the relationship Use Social Media to build relationships following the event. ■ Thank attendees, donors and sponsors. ■ Give participants a way to stay connected through the “Join Our Mailing List” link or social media sites. ■ Provide information about how the fundraiser helped the organization. ■ Share updates about how the organization helped those it serves. 25
  • 26. Using Facebook after the fundraiser After the event:  Share images and videos from the event.  Ask people to tag themselves “are you in our photo album?”  Include a link to a post-event poll or use Facebook Questions to get feedback.  Thank sponsors and donors for their contribution. 26
  • 27. Using Twitter after the fundraiser After the event:  Thank attendees and sponsors.  Via the #hashtag  Include their handle  Review the #hashtag for insight into conversations about the event.  Ask attendees a question through the #hashtag.  “What was the most useful thing you learned/saw at the event?”  Send a thank you tweet (@) – to everyone who engaged with the event on Twitter. 27
  • 28. Using Youtube after the fundraiser After the event:  Thank attendees and sponsors.  Share a thank you video  Post attendees interviews form the event  Create a video of highlights from the fundraiser 28
  • 29. Collect post event feedback  Post and promote a short survey to engage fans and followers and drive engagement.  Review the comments and conversations on your Facebook wall.  Review the comments via Twitter about your event by searching under the event #hashtag. 29
  • 30. On Twitter: @ctctevent @bidding4good FOLLOW US ON SOCIAL MEDIA Facebook: http://www.facebook.com/ctcteventmarketing http://www.facebook.com/bidding4good 30
  • 31. Get Started with social media Go to www.socialquickstarter.com and get help with:  Social Media 101  Facebook  Twitter  LinkedIn  Blogs  YouTube  Location-based marketing 31

Notas del editor

  1. There are significant challenges to fundraising at the end of 2011. The economic uncertainty that many people are feeling means a decrease in the number of people donating and the amount they are willing to give. In this webinar we’ll discuss ways to use Social Media to bring more awareness to your cause and to your fundraiser. This awareness will increase the number of people who attend the event and help increase your overall fundraising efforts.