"Analyse et optimisation - Le bilan de milieu d'année de vos campagnes email marketing" web-conférence d'Arianna Galante, Directeur Général ContactLab France.

1. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 1
ANALYSE ET OPTIMISATION
LE BILAN DE MILIEU D’ANNÉE DE VOS
CAMPAGNES EMAIL MARKETING
Arianna Galante
Director of Agency Dept., Directeur Général France
arianna.galante@contactlab.com | @digitalzia | @contactlab_fr
Paris, le 4 juin 2014

2. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 2This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 2
1 CONTACTLAB EN BREF
AGENDA
2 NOTRE POINT DE VUE
3 LES INDICATEURS EMAIL
4 AU-DELÀ DES INDICATEURS EMAIL

3. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 33
This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.
100% MARKETING DIRECT DIGITAL
100% ENGAGEMENT CLIENTS
100% RESULTATS MESURABLES

4. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 44
This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.
CONTACTLAB EN BREF
Un positionnement unique
Technologie : plateforme de routage
Créativité : agence
Analyse de données : cellule d’analystes
Plus de 1000 clients, tous secteurs confondus
80 millions d’emails et 800 campagnes par jour
15 ans d’expérience sur le marché Internet
Plus de 130 spécialistes en email marketing
5 bureaux à Milan, Paris, Londres, Madrid et Munich

5. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 55
This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.
LAISSEZ-VOUS GUIDER…
ACCOMPAGNEMENT
COMPLET
STRATÉGIE CRÉATION DÉPLOIEMENT
ET TESTING
REPORTING
ET ANALYSE

6. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 66
This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.
AU-DELÀ DE L’EMAIL
STRATÉGIES
DE COMMUNICATION DIGITALE
EMAILS - SMS
NOTIFICATIONS PUSH
SONDAGES
RECHERCHES
MINI-SITES JEUX CONCOURS MÉDIAS SOCIAUX

7. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 77
This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.
Conçue et développée par ContactLab
Collecte et archive des milliers d’emails chaque jour
6 000 000 de newsletters
17 000 announceurs
5 langues
25 secteurs d’activité
Permet de suivre de près et en temps réel l’activité email
marketing de vos concurrents sans devoir vous inscrire à
des dizaines de newsletters
Disponible en version beta gratuite
un site www.newslettermonitor.com
un blog http://fr.blog.newslettermonitor.com/
NOTRE VEILLE CONCURRENTIELLE (NewsletterMonitor)

8. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 88
This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.
POINT DE VUE
NOTRE

9. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 99
This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.
«Digital glue»
Dénominateur
commun sur le web
Pont vers toutes
les initiatives
ANALYTICS
SHOPPING
CRM
SITE
MOBILESOCIAL
SONDAGES
L’EMAIL AU CŒUR DU PARCOURS DU CONSOMMATEUR

10. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 1010
This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.
L’EMAIL MARKETING MARCHE !
L’activité digitale sur laquelle les consommateurs passent le plus de temps est l’email,
battant Facebook et les sms.
Buntin Group/Survey Sampling International (SSI) / Juin 2013
L’acquisition d’adresses email a quadruplé dans les 4 dernières années.
La valeur par client (CLV) email est de +12% vs la moyenne contre Facebook +1% et Twitter -23%
Custora E-Commerce Customer Acquisition Snapshot Q2 2013
L’email reste un canal plus efficace que les réseaux sociaux pour acquérir de nouveaux clients :
près de 40 fois plus que Facebook et Twitter réunis.
Le taux d’influence de l’email sur les achats est 3 fois supérieur à celui des réseaux sociaux,
la panier moyen est plus élevé de 17%.
McKinsey & Company – janvier 2014
2012 : Retour sur investissement de l’email marketing = $ 39.40
Display = $ 22.38
Search = $ 19.71
Social media marketing = $12.90
Mobile = $ 11.37
Direct Marketing Association “The Power of Direct Marketing" (2011-2012)

11. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 1111
This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.
À CONDITION D’ETRE PERTINENT…
Contenus à valeur ajoutée pour le consommateur
Une variété de contenus, pas que de la vente !
Personnalisation
Segmentation
Suivre le cycle de vie du consommateur
Observer le comportement
Calibrer timing et fréquence
Respecter les préférences
et les habitudes de consommation
Garantir une expérience omni-canal fluide
La pertinence assure la qualité des contenus et l’engagement des consommateurs
LE BON MESSAGE
AU BON MOMENT
A LA BONNE PERSONNE
SUR LE BON CANAL

12. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 1212
This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.
DÉCLARATIF
COMPORTEMENTAL
Email - routeur
Site – web analytics
Offline - CRM
CE QUE VOUS AVEZ DEMANDÉ :
Simple adresse e-mail
Profil sociodémographique
Préférences
LES RÉACTIONS À VOS MESSAGES :
Ouvertures et fréquence : appétence,
fidélisation
Clics : centres d’intérêt
Conversions : passages, type
d’achat, valeur moyenne, abandon de
panier…
DE CONNAITRE LE CONSOMMATEUR…

13. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 1313
SOCIO-DÉMO
Homme / femme
Age / anniversaire
Résidence
Situation familiale
COMPORTEMENTAL
A ouvert
A cliqué
Est passé sur le site
A acheté le produit A
A dépensé € y
A presque acheté le produit B
TEMPOREL
Date d’inscription
Dernière ouverture
Dernier clic
Dernier achat
DE PERSONNALISER LA RELATION

14. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 1414
This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.
DANS LE TEMPSCOMMUNIQUER INSPIRER DIALOGUER OBTENIR
DES RÉSULTATS
PERSONNALISER
LA RELATION

15. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 1515
This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.
EMAIL
LES INDICATEURS

16. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 16This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 16
VOTRE BENCHMARK C’EST VOUS !
0,0%
5,0%
10,0%
15,0%
20,0%
25,0%
30,0%
35,0%
0
20.000
40.000
60.000
80.000
100.000
120.000
140.000
160.000
01/2013 02/2013 03/2013 04/2013 05/2013 06/2013 07/2013 08/2013 09/2013 10/2013 11/2013 12/2013
Email Sent
Open Rate
Click Rate
NewsletterMonitor permet de comparer votre travail avec le marché, en
termes de contenu, de pression commerciale et de jours d’envoi
Les résultats dépendent de
trop de variables :
l’évolution de vos résultats
dans le temps est le
meilleur indicateur de
performance

17. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 17This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 17
LES DATAS NOUS RACONTENT LE PARCOURS DU CONSOMMATEUR
ET COMMENT L’OPTIMISER
Identifier les étapes faibles
Maximiser les résultats étape par étape
Guider les consommateurs vers la
conversion
Optimiser les actions futures
Conversion
Navigation
Clic
Ouverture
Réception

18. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 18This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 18
1/ EMAILS LIVRÉS / REBONDS
Combien d’emails sont réellement arrivés à
destination ?
Rebonds : messages refusés – détaillés par
raison
TYPES DE REBONDS :
Hard vs Soft
Les motivations
Bad destination mailbox address
Mailbox full
Delivery time expired
…

19. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 19This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 19
1/ EMAILS LIVRÉS / REBONDS
TRAITEMENT DES REBONDS
Isoler les rebonds
Analyser les difficultés sur des domaines
spécifiques
Optimiser la stratégie d’acquisition
Offline
Plus de contrôles dans les
formulaires d’inscription (vérification
de la syntaxe, répétition)
Points de contacts alternatifs
(téléphone)

20. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 20This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 20
2/ OUVERTURES
Influencées par l’expéditeur, l’objet, la pression commerciale
Ouvertures uniques vs ouvertures multiples
Qui ouvre vos messages et combien de fois
Timing
Quel est le laps de temps entre envoi et ouverture ?

21. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 21This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 21
COMMENT SONT-ELLES DÉTECTÉES ?
En insérant un pixel de tracking dans le message
LES SYSTÈMES UTILISÉS PAR VOS CONTACTS
INFLUENCENT LES DONNÉES
Beaucoup de clients email (Outlook, Thunderbird…), de
webmails et de mobiles ne téléchargent pas les images
par défaut
Si l’image de tracking n’est pas téléchargée l’ouverture
ne sera pas détectée : les résultats sont donc souvent
sous-estimés
2/ OUVERTURES

22. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 22This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 22
COMMENT LES CONTACTS LISENT-ILS VOS EMAILS ?
Client, webmail, mobile, version en ligne
Important pour définir
la stratégie
l’horaire
les contenus
Au cours de la dernière année les ouvertures depuis mobiles
sont augmentées de façon constante : en moyenne environ
40% des emails sont désormais ouverts depuis un dispositif
mobile.
2/ OUVERTURES

23. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 23This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 23
QUI A OUVERT ?
Quand, combien de fois et avec quelle fréquence ?
2/ OUVERTURES

24. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 24This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 24
3/ CLICS
CTR : click through rate sur les emails livrés
CTOR : click through rate sur les emails ouverts
Clics uniques vs Clics multiples
Donnée ponctuelle vs cumulée
Quel est le laps de temps entre envoi et clic ?
Utilisateurs qui n’ont pas cliqué,
97.23%
Utilisateurs qui ont cliqué, 2,77%

25. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 25This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 25
COMMENT SONT-ILS DÉTECTÉS ?
En réécrivant l’url du lien
3/ CLICS

26. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 26This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 26
OÙ EST-CE QUE LES CONSOMMATEURS CLIQUENT ?
Par lien, par catégorie, par zone du gabarit
3/ CLICS

27. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 27This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 27
QUI SONT LES CONTACTS QUI CLIQUENT ?
Quand, combien de fois et avec quelle fréquence
Un clic indique une préférence – à prendre en compte dans la création des messages
3/ CLICS

28. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 28This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 28
4/ PARTAGE
SHARING IS CARING
Regardez quels sont vos messages les plus partagés
1 to 1 avec les amis
Sur les réseaux sociaux

29. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 29This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 29
5/ ABANDONS
DÉSINSCRIPTIONS
Les désinscriptions ne sont pas un drame en soit et sont
un phénomène physiologique dans toute base de
données
Un pic dans les désinscriptions en revanche peut
indiquer un problème
Le lien de désinscription doit être bien visible sinon…
BOUCLES DE RÉTROACTION : LES
CONSOMMATEURS PLUS HOSTILES
Ils vous perçoivent comme spam !

30. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 30This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 30
47%
33%
11%
52%
63%
21%
1%
4%
68%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
6/ ACTIFS ET INACTIFS
LES INACTIFS
Combien sont-ils ?
Qui sont-ils ?
Sont- ils récupérables?
Achètent-ils quand même ?

31. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 3131
This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.
DES INDICATEURS EMAIL
AU-DELÀ

32. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 32This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 32
QUE SE PASSE-T-IL APRÈS LE CLIC ?
En croisant les données des campagnes avec
d’autres sources identifiez
le parcours du consommateur après le clic
le nombre de conversions (inscriptions à un
événement, acquisition de nouvelles données,
achats, en ligne ou offline etc.)
Combien de valeur a
apporté le programme ?
Conversion
Navigation
Clic
Ouverture
Réception

33. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 33This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 33
ROI ET RPE
ROI : ventes générées par la campagne / le programme pour chaque euro dépensé
RPE : ventes générées par email livré

34. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 3434@contactlab_fr @digitalzia
Taux de clic
Taux d’ouverture
Dimension des cercles :
emails envoyés
Intensité de la couleur : ventes
Nouvelle collection illy Art Collection par Michelangelo Pistoletto
ANALYSE OUVERTURES / CLICS / VENTES

35. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 3535@contactlab_fr @digitalzia
Article de l’email
Même article / autre
couleur, matière
TOTAL COLLECTION AUTRES COLLECTIONS TOTAL
Cdes CA Cdes CA Cdes CA Cdes CA Cdes CA
Ouvertures
ONLINE
OFFLINE
Total
Clics
ONLINE
OFFLINE
Total
Fenêtre d’influence : 30 jours
INFLUENCE DE L’EMAIL SUR LES ACHATS (SKU)

36. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 36This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 36
DÉPENSE ANNUELLE MOYENNE DES CONTACTS EMAIL VS AUTRES CLIENTS
EN LIGNE OFF LINE CROSS-CANAL

37. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 3737
VERS DES TABLEAUX DE BORD PERSONNALISÉS

38. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 3838
ET DES BUSINESS REVIEWS SUR MESURE
Point mensuel / trimestriel ad hoc pour
analyser les données
évaluer les résultats
définir les prochaines étapes pour optimiser les campagnes
Parmi les analyses plus fréquentes
évolution de la base
évolution des indicateurs email
analyse qualitative des campagnes
classement des campagnes
actifs vs inactifs
impact de l’email sur les ventes
veille concurrentielle qualitative
PERFORMANCE DES CAMPAGNES
OUVERTURES ET CLICS
REBONDS

39. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 3939
TOUJOURS AVEC UN PLAN D’AB TESTING
62% de conversions en plus !
Version B
Version A
ÉLÉMENT TESTÉ EXEMPLES INDICATEURS
Nom expéditeur marque – division - personne ouvertures
Objet promotion teaser ou concrète ouvertures / clics
Contenu du message:
- texte
- graphisme
- ordre contenu
- offre
- visuels
- longueur
ton – vouvoiement vs tutoiement
emplacement des boutons
rédactionnel vs promotionnel
coupon montant fixe vs %age
uniques ou segmentés
nombre de modules
clics / conversions
Timing d’envoi weekend ou en semaine
matin, midi, soit, nuit
ouvertures / clics /
conversions

40. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 4040
This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.
EST-CE QUE VOS EMAILS
RÉSONNENT,
CRÉENT DES LIENS,
APPELLENT À L’ACTION ?
“Cracking the Engagement Code,” Mollie Spillman, 2006
“indicator of the propensity
of a brand message to resonate
and connect with a prospect
and ultimately drive some kind of meaningful action”

41. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 4141
This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.
YOU ARE WHAT YOU EMAIL.

42. This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. 4242
This document is the intellectual property of ContactLab and was created for demonstration purposes only.
It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.
MERCI
ET BON EMAIL MARKETING !
Arianna Galante
Director of Agency Dept., Directeur Général France
arianna.galante@contactlab.com | @digitalzia | @Contactlab_fr
www.contactlab.fr
www.contactlab.fr/digitalhub/
www.newslettermonitor.com
http://fr.blog.newslettermonitor.com/
SUIVEZ-NOUS