2. WTF?
Don’t cause your
readers, users, browsers, e
xisting customers or
potential clients to do this.
You will lose them and
you won’t even know.
Copyright 2013 Content that Connects and
Pamela Coyle
6. Get to Street Level
Copyright 2013 Content that Connects and
Pamela Coyle
7. Think Like a
Customer
What keeps them up at
night?
What problem can your
product or service solve?
What distinguishes your
product/service from
competitors?
Copyright 2013 Content that Connects and
Pamela Coyle
13. Features Tell. Benefits Sell
Benefits show “What’s in it for me?”
Benefits appeal to emotion.
Benefits allow prospects to imagine themselves using your
product or service.
“Benefit” by definition is something of value or usefulness.
Benefits speak to customers on their terms – not yours.
Benefits connect the dots.
Benefits help people recognize themselves and they perk up.
Copyright 2013 Content that Connects and
Pamela Coyle
14. Understand Benefits v Features
Copyright 2013 Content that Connects and
Pamela Coyle
17. Benefits for two distinct audiences
Copyright 2013 Content that Connects and
Pamela Coyle
18. Check for Readability
http://www.read-able.com/
Awesome post from Raven Tools on readability measures:
http://raventools.com/blog/ultimate-list-of-online-contentreadability-tests/
At a 7th-8th grade level content will capture 80 % of U.S.
adults. Many resources suggest 6th grade level is better.
Flesch Kincaid Reading Ease, 1-100 (100 is harder)
SMOG test may stand for “Simple Measure of
Gobbledygook” and uses a formula that involves words
with 3 or more syllables and the square root of something.
Copyright 2013 Content that Connects and
Pamela Coyle
19. But my
customers/clients
/are smart.
Of course they are. But ask
yourself:
•
•
•
•
•
Do they read websites or
marketing materials for fun?
How hard do I want to make
them work?
What is wrong with making
content easier to understand?
Do you want to impress them
or get them to buy your stuff?
Won’t they love me more if I
make it easy for them?
Copyright 2013 Content that Connects and
Pamela Coyle
Uninspired. Doesn’t make the mistake of going overboard on features but doesn’t say much, either. “Experience how we redefine the meaning of television” is not terribly descriptive or helpful.
Where to start? Holographic Radar that scans all directions simultaneously and distinguishes moving options by their patterns. But don’t just take Aveillant’s word for it...Among many other applications, this breakthrough Solution is poised to become the new standard for addressing wind turbine interference with Air Traffic Control (ATC) systems. Aveillant’s Holographic Radar™ clearly distinguishes between moving objects with differing behaviours and 3D trajectories.Unlike the current generation of ATC radar that scan a narrow beam using the familiar antenna that rotates around a fixed point, Holographic Radar™ constantly looks in all directions at once. Aveillant’s Solution continuously measures the dynamic characteristics of each individual target, providing comprehensive information on all moving objects within the field. Holographic Radar™ becomes the no compromise solution for wind farms and airports in addressing radar interference.
Here, less is more. Witty, unites around a common goal – getting rid of evil trolls.
Small changes in your driving behavior can lead to huge savings over time.Other slider main headings: Automatic Contacts Help in a Crash: Crash alert can detect a crash and notify local authorities with your location.Keep Your engine healthy: If your check engine light comes on Automatic tells you what’s wrong.Never Forget Where You Parked: Automatic always remembers where you parked your car, so you don’t have to.