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We Are: Recruiters, Strategists & Implementers
www.CoorsHealthcareSolutions.com
1.800.507.6917
Coors Healthcare Solutions © 2013
BOARD EDUCATION ADVISORY
SERVICES
CEO Recruitment Process
Coors Healthcare Solutions © 2013
Coors Healthcare Solutions
• A boutique, national healthcare services firm providing executive
search, interim placement, physician alignment, performance
management, operational and financial solutions
• One-stop solution provider
• Experienced and diverse team delivers results, unmatched customer
service and the ability to understand our clients needs and culture
• Preferred vendor of Executive Search Services for MD
Anderson, University of Texas Health System, St. Luke’s Episcopal Health
System and Wheaton Franciscan Healthcare
Coors Healthcare Solutions © 2013
Proven Recruitment Results
Of search are closed within 90 to 120 days
2-year+ retention rate of placed candidates
Of Searches Include Top Level Diversity Candidates
Coors Healthcare Solutions © 2013
RECRUITMENT PROCESS
In-depth process tailored to your culture to
identify long-term, ideal fit placements
Coors Healthcare Solutions © 2013
TIME FRAME PROCESS STEPS DATES
Upto45DAYS
Stage I: Preparation and Research
• Assess challenges, expectations and culture of SBPH
• Board Education of Search Process
• Determine Search Committee
Stage II: Operations and Candidate Identification
• Sourcing, screening & vetting of all candidates
Upto45
DAYS
Stage III: Evaluation and Selection of Talent
• Review and selection of semi-final and final slates
• Behavioral Based Interviewing of finalist candidates
• Reference checks
• Employment offer and negotiation
30Days
UpTo6
Months
Stage IV: Post Search - Onboarding & Retention
• Transition assistance & on-boarding tools to ensure retention
Coors Healthcare Solutions © 2013
PARTNERING WITH COORS
Specific Points for Discussion
Coors Healthcare Solutions © 2013
Key Points for Board Discussion
• Search Process and timeline goal discussion
• Use of Coors’ resources
• Establishing the Search Committee
– Criteria for membership
– Identify Search Committee members
• Ideal Candidate Criteria
• Use of DISC Assessments – communication style analysis for fit
• Search documentation
– Organization assessment
– Job Spec
– Advertising
Coors Healthcare Solutions © 2013
• Review 5-year strategic plan
• Coors will work closely with the Board to develop:
– CEO Competencies
– Goals & challenges
– Competitive compensation – benefits, severance, outplacement, etc.
– Emergency plan – succession plan
• Work closely with the Board to establish a timeline and process that encompasses all expectations
• Will assist with defining roles and coordinating timing of the full search process with established
reporting back to the Board and Search Committee
• Coors will conduct a thorough on-site culture and operations assessment of SBPH and the
surrounding community (Day 2)
Recruiting Plan & Process Coordination
Coors Healthcare Solutions © 2013
Stage I: Preparation & Research
• Board expectations established
• Determine search committee
• Determine search timeline and customize process for SBPH goals for CEO search
• SBPH CEO position documentation & culture assessment
• Review initial CEO Applicants
• Create position marketing documents – Job Spec and online position advertisements
• Identify processes for stages II, III, IV
Coors Healthcare Solutions © 2013
Use of Coors Healthcare Solutions
• Define Coors’ role in search process and candidate vetting
– Coors’ CEO Candidates
– Level of involvement desired
– Applicant tracking through Coors’ web portal
• Assess the current recruitment process
– Marketing efforts?
– Number of applications received? Candidates contacted?
Coors Healthcare Solutions © 2013
Selection of Search Committee
• Coors recommends 8 members:
– 2 board members, 2 senior leadership, 2 physician leaders (chief of
staff, chief of surgery, medical directors or highest patient admitter), 2
community leaders (SBP Council members, etc.)
• Individuals must be committed to the search process and
maintaining process deadlines and confidentiality
• Assign a role for each search committee member (day 2)
Coors Healthcare Solutions © 2013
Identify Ideal Candidate Criteria
• What does your next CEO partner look like?
• Education & experience
• Job requirements
• Community involvement
• Personal characteristics
• Specific skill sets (i.e. physician enterprise
development, ACO, service line development, financial
turnaround)
Coors Healthcare Solutions © 2013
Communication Through Personal Insights Profile
Creative -- Slow Start / Fast Finish
Vacillating -- Temperamental
Competitive
Confrontational
Direct
Results-Oriented
Sense of Urgency
Change Agent
Good Supporter -- Team Player -- Persistent &
Cooperative -- Sensitive to Other’s Feelings
High Trust Level
Not Fearful of Change
Contractibility
Rather Talk than Listen
Verbal Skills
Projects Self-Confidence
Process-Oriented
Quick to Change
Independent
Optimistic
Accommodating
Dislikes Confrontation
Persistent
Controls Emotion
Adaptable
Good Listener
Product-Oriented
Slow to Change
Self-Disciplined
Pessimistic
Precise
Accurate
Concern for Quality
Critical Listener
Non-Verbal Communicator
Attention to Detail
Coors Healthcare Solutions © 2013
Creation of Search Documentation
• Candidate screening forms
• Authorization to check
background, education & references
• Evidence based position criteria
document
– Management background & education
– Strategic planning experience
– Operational experience
– Business & financial acumen
– Physician relationships
– Leadership development
– Interpersonal skills
– Mission/values orientation
• Job Specification
• Search marketing job advertisement
• Spousal & family interview
• Behavior based interview questions
• Candidate interview evaluation
• Reference check interviews
Coors Healthcare Solutions © 2013
• Internal sourcing – nationwide network of passive candidates
• Association affiliations
• Email and telephone campaigns
• Industry specific job-boards and online postings
• Current marketing strategy? Where have ads been posted?
Marketing Strategy for Nationwide Search
Coors Healthcare Solutions © 2013
Coors’ Onsite Assessment
• Better understanding of culture and needs of the organization
• Interview senior leadership team
• Interview medical staff leaders
• Understand the barriers and challenges in the organization
• Identify potential areas of improvement for incoming CEO and Board
• Tour facility and community
• Develop search committee based on Board recommendations and Coors’
interviews
Coors Healthcare Solutions © 2013
Stage II: Search Operations & Candidate Identification
• Candidate sourcing
• Candidate screening, qualifying, verification and spousal interview
• Discuss and review candidates with Search Committee to determine semi-final
slate
• Determine final candidate slate
Coors Healthcare Solutions © 2013
Stage III: Evaluation & Selection of Talent
• Coors in-person interviews of final slate candidates and Personal Insights
Profile reports
• CEO candidate interviews with search committee
• Reference check interviews
• Selection of new CEO and employment offer
Coors Healthcare Solutions © 2013
Stage Four: Placement, Transition & On-Boarding
• Follow up with all final slate candidates
• Transition, relocation and on-boarding assistance
• Executive Coaching monthly calls
• 90 day visit to review and follow up with Board on search
success
Coors Healthcare Solutions © 2013
Integrated Healthcare Solutions
Recruitment Physician Finance & Operations
People – Process -
Performance
Retained Executive Search Firm
Board Advisory Services
Emerging Leaders – Director
Level Search
Interim Placement Services
(Rapid) Emergency Response
Team
Physician Strategy & Alignment
Unique Retention Strategies
Physician Advisory Council™
Coors Med Auxilium™ - In-house
Development of Recruiting
Function
Physician Practice Turn-key
Start-Up & Business Planning
Organizational Assessment
Service Line Improvement
Turnaround Services
Population Management
Interim Executive Management
Managing Change - Process, Job
Related Training
Board Development
Building High Performance
Teams - DISC
Performance Improvement
Talent Management
Executive Coaching
Coors Healthcare Solutions © 2013
We Are: Recruiters, Strategists & Implementers
www.CoorsHealthcareSolutions.com
1.800.507.6917
Coors Healthcare Solutions © 2013

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Board Services - CEO Recruitment

  • 1. We Are: Recruiters, Strategists & Implementers www.CoorsHealthcareSolutions.com 1.800.507.6917 Coors Healthcare Solutions © 2013
  • 2. BOARD EDUCATION ADVISORY SERVICES CEO Recruitment Process Coors Healthcare Solutions © 2013
  • 3. Coors Healthcare Solutions • A boutique, national healthcare services firm providing executive search, interim placement, physician alignment, performance management, operational and financial solutions • One-stop solution provider • Experienced and diverse team delivers results, unmatched customer service and the ability to understand our clients needs and culture • Preferred vendor of Executive Search Services for MD Anderson, University of Texas Health System, St. Luke’s Episcopal Health System and Wheaton Franciscan Healthcare Coors Healthcare Solutions © 2013
  • 4. Proven Recruitment Results Of search are closed within 90 to 120 days 2-year+ retention rate of placed candidates Of Searches Include Top Level Diversity Candidates Coors Healthcare Solutions © 2013
  • 5. RECRUITMENT PROCESS In-depth process tailored to your culture to identify long-term, ideal fit placements Coors Healthcare Solutions © 2013
  • 6. TIME FRAME PROCESS STEPS DATES Upto45DAYS Stage I: Preparation and Research • Assess challenges, expectations and culture of SBPH • Board Education of Search Process • Determine Search Committee Stage II: Operations and Candidate Identification • Sourcing, screening & vetting of all candidates Upto45 DAYS Stage III: Evaluation and Selection of Talent • Review and selection of semi-final and final slates • Behavioral Based Interviewing of finalist candidates • Reference checks • Employment offer and negotiation 30Days UpTo6 Months Stage IV: Post Search - Onboarding & Retention • Transition assistance & on-boarding tools to ensure retention Coors Healthcare Solutions © 2013
  • 7. PARTNERING WITH COORS Specific Points for Discussion Coors Healthcare Solutions © 2013
  • 8. Key Points for Board Discussion • Search Process and timeline goal discussion • Use of Coors’ resources • Establishing the Search Committee – Criteria for membership – Identify Search Committee members • Ideal Candidate Criteria • Use of DISC Assessments – communication style analysis for fit • Search documentation – Organization assessment – Job Spec – Advertising Coors Healthcare Solutions © 2013
  • 9. • Review 5-year strategic plan • Coors will work closely with the Board to develop: – CEO Competencies – Goals & challenges – Competitive compensation – benefits, severance, outplacement, etc. – Emergency plan – succession plan • Work closely with the Board to establish a timeline and process that encompasses all expectations • Will assist with defining roles and coordinating timing of the full search process with established reporting back to the Board and Search Committee • Coors will conduct a thorough on-site culture and operations assessment of SBPH and the surrounding community (Day 2) Recruiting Plan & Process Coordination Coors Healthcare Solutions © 2013
  • 10. Stage I: Preparation & Research • Board expectations established • Determine search committee • Determine search timeline and customize process for SBPH goals for CEO search • SBPH CEO position documentation & culture assessment • Review initial CEO Applicants • Create position marketing documents – Job Spec and online position advertisements • Identify processes for stages II, III, IV Coors Healthcare Solutions © 2013
  • 11. Use of Coors Healthcare Solutions • Define Coors’ role in search process and candidate vetting – Coors’ CEO Candidates – Level of involvement desired – Applicant tracking through Coors’ web portal • Assess the current recruitment process – Marketing efforts? – Number of applications received? Candidates contacted? Coors Healthcare Solutions © 2013
  • 12. Selection of Search Committee • Coors recommends 8 members: – 2 board members, 2 senior leadership, 2 physician leaders (chief of staff, chief of surgery, medical directors or highest patient admitter), 2 community leaders (SBP Council members, etc.) • Individuals must be committed to the search process and maintaining process deadlines and confidentiality • Assign a role for each search committee member (day 2) Coors Healthcare Solutions © 2013
  • 13. Identify Ideal Candidate Criteria • What does your next CEO partner look like? • Education & experience • Job requirements • Community involvement • Personal characteristics • Specific skill sets (i.e. physician enterprise development, ACO, service line development, financial turnaround) Coors Healthcare Solutions © 2013
  • 14. Communication Through Personal Insights Profile Creative -- Slow Start / Fast Finish Vacillating -- Temperamental Competitive Confrontational Direct Results-Oriented Sense of Urgency Change Agent Good Supporter -- Team Player -- Persistent & Cooperative -- Sensitive to Other’s Feelings High Trust Level Not Fearful of Change Contractibility Rather Talk than Listen Verbal Skills Projects Self-Confidence Process-Oriented Quick to Change Independent Optimistic Accommodating Dislikes Confrontation Persistent Controls Emotion Adaptable Good Listener Product-Oriented Slow to Change Self-Disciplined Pessimistic Precise Accurate Concern for Quality Critical Listener Non-Verbal Communicator Attention to Detail Coors Healthcare Solutions © 2013
  • 15. Creation of Search Documentation • Candidate screening forms • Authorization to check background, education & references • Evidence based position criteria document – Management background & education – Strategic planning experience – Operational experience – Business & financial acumen – Physician relationships – Leadership development – Interpersonal skills – Mission/values orientation • Job Specification • Search marketing job advertisement • Spousal & family interview • Behavior based interview questions • Candidate interview evaluation • Reference check interviews Coors Healthcare Solutions © 2013
  • 16. • Internal sourcing – nationwide network of passive candidates • Association affiliations • Email and telephone campaigns • Industry specific job-boards and online postings • Current marketing strategy? Where have ads been posted? Marketing Strategy for Nationwide Search Coors Healthcare Solutions © 2013
  • 17. Coors’ Onsite Assessment • Better understanding of culture and needs of the organization • Interview senior leadership team • Interview medical staff leaders • Understand the barriers and challenges in the organization • Identify potential areas of improvement for incoming CEO and Board • Tour facility and community • Develop search committee based on Board recommendations and Coors’ interviews Coors Healthcare Solutions © 2013
  • 18. Stage II: Search Operations & Candidate Identification • Candidate sourcing • Candidate screening, qualifying, verification and spousal interview • Discuss and review candidates with Search Committee to determine semi-final slate • Determine final candidate slate Coors Healthcare Solutions © 2013
  • 19. Stage III: Evaluation & Selection of Talent • Coors in-person interviews of final slate candidates and Personal Insights Profile reports • CEO candidate interviews with search committee • Reference check interviews • Selection of new CEO and employment offer Coors Healthcare Solutions © 2013
  • 20. Stage Four: Placement, Transition & On-Boarding • Follow up with all final slate candidates • Transition, relocation and on-boarding assistance • Executive Coaching monthly calls • 90 day visit to review and follow up with Board on search success Coors Healthcare Solutions © 2013
  • 21. Integrated Healthcare Solutions Recruitment Physician Finance & Operations People – Process - Performance Retained Executive Search Firm Board Advisory Services Emerging Leaders – Director Level Search Interim Placement Services (Rapid) Emergency Response Team Physician Strategy & Alignment Unique Retention Strategies Physician Advisory Council™ Coors Med Auxilium™ - In-house Development of Recruiting Function Physician Practice Turn-key Start-Up & Business Planning Organizational Assessment Service Line Improvement Turnaround Services Population Management Interim Executive Management Managing Change - Process, Job Related Training Board Development Building High Performance Teams - DISC Performance Improvement Talent Management Executive Coaching Coors Healthcare Solutions © 2013
  • 22. We Are: Recruiters, Strategists & Implementers www.CoorsHealthcareSolutions.com 1.800.507.6917 Coors Healthcare Solutions © 2013