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MCA21 e-Governance Project
             of
Ministry of Corporate Affairs
    Government of India

 Presentation for CRF 2011
   09.05.2011-12.05.2011


                                1
Vision and Charter

Vision
To facilitate corporate growth with enlightened regulation.

Charter
Administration of
    -   Companies Act, 1956
    -   Limited Liability Partnership (LLP) Act , 2008
    -   Competition Act, 2002
    -   MRTP Act, 1969
    -   Partnerships Act, 1932
    -   Societies Registration Act, 1861
    -   Chartered Accountants Act, 1949
    -   Cost & Works Accountants Act, 1959
    -   Company Secretaries Act, 1980                         2
Organisation structure & Functions

Organisation set-up
   1.        MCA – Head Quarter
   2.        Office of DG(CA) - being established
   3.        Field offices
         •        6 Regional Directorate
         •        20 Registrars of Companies
         •        19 Official Liquidators

Functions
    1.       Regulator
         •        Enforcement
         •        Inspections/Investigations etc.
    2.       Service delivery of regulatory action
         •        e-Governance
         •        Approvals
    3.       Develop Regulatory Framework
         •        Legislative proposals
    4.       Corporate Governance
                                                     3
    5.       Investor Education and Protection
Corporate Growth (beginning 1956)

                    900000
                                                                           846434
                    800000

   Year   Number    700000
   1957    29357    600000
                                                                  542434
   1960    26897    500000
   1970    29009
                    400000
   1980    56493                                                                    Number
                    300000
   1990   202128
   2000   542434
                    200000                               202128

  2010 (P) 846434   100000
                        0      29357 26897 29009 56493

                             1957 1960 1970 1980 1990 2000 2010
                                                            (P)

                                                                                             4
Rapid Corporate Growth - Issues

                   Limited number of MCA offices and
                      manpower against rapid growth of
                      companies
                     Long, unmanageable queues
                     Slow manual collection & verification
                      process
                     Payment options limited
                     Paper sorting, storing/retrieval are
                      very cumbersome, time-consuming
                      and error prone
                     Information availability to stakeholder
                      is time consuming and error prone
                     Inadequate compliance monitoring
                     Quality deterioration in delivery of
                                                            5
                      services
Advent of MCA21 on 3 propositions

 1. e-Governance is not about ‘e’
             … but about Governance
 2. e- Governance is not computerization
             … it is the transformation of the
                      way Government serves its
                      citizens & businesses
 3. e-Governance involves adoption of a
    holistic approach to provide services
    MCA21 is designed to be a true
   e-Governance project in all respects
                                                  6
Business Drivers – the need for MCA21



Ever-increasing corporates                  Physical Presence                              Limited Payment Options
• More than 700,000 corporates                                                             • Payments were to be made
                                            • Millions of corporate representatives          in person
• About 6 crore pages maintained in files     visit ROC office every year
                                                                                           • Only cash or Demand Draft
• One lakh charge registrations per year    • Physical presence of company                   accepted not even cheque
                                              representative required for all
                                              transactions




Limited Access Points                       Long Queues                                    Record Rooms Maintained
                                                                                           Manually
• Mostly one office per state               • Slow manual collection and
• Ever-increasing stakeholder base            verification process                         • Information availability to
                                            • Unmanageable situation during peak            stakeholders was time
                                              filing season of Oct-Nov-Dec                  consuming and inaccurate

                                                         Paper Based Transactions
                                                         • Paper overload doesn't permit
                                                           other value added service
                                                                                                                 7
                                                         • Paper sorting, storage and
                                                           retrieval was very cumbersome
                                                           and time consuming
The Transformation

  Previous           Current




                               Cont…..
                                         8
Project Objectives and Realization

1.    Business – enabled to register a company
                                                       Nature of Service        Prior to MCA21   After MCA21
      and file statutory documents quickly and
      easily
                                                       Name Approval                7 days       1 day
2.    Public – to get easy access to records and
                                                       Company incorporations      15 days       1-3 days
      get their grievances redressed effectively

3.    Professionals - to be able to offer efficient    BS / AR Filing              60 days       Instantaneous
      services to their clients
                                                       Change in directors         60 days       3 days
4.    Financial Institutions – to find registration    Inspection of public      Visit to ROC    Online
      and verification of charges easy                 documents
5.    MCA – to ensure proactive & effective
      compliance and corporate governance
                                                      • Revenue Increase from 700 to 1200+ Cr
6.    Employees - enabled to deliver best of
                                                            • ZERO Revenue Leakage
      services
                                                      • National Charge Database Established
Facilities for On-line end-end interaction with             • Used by all Banks & FIs before loan
 MCA services on portal                                       disbursal to companies
Provides Any Time, Any Where access to MCA            • Automation of all Internal Functions
 services on a 24X7 basis
                                                      • Transaction-wise Payment Reconciliation
                                                                                                            9
MCA21-Features

 • Anytime Anywhere services (24*7*365) enabled
 • Automated pre-scrutiny of e-forms
 • Verification of credentials of the authorised signatory (DSC and role
   check)
 • Convenient multiple modes of payment (Credit cards, Internet banking
   and physical challans)
 • FIFO based, electronic workflow driven, paperless Back office
 • Electronic record maintenance preventing quality deterioration
 • Institutional arrangement for Project Management and public interface
   (PMU)
 • Defined performance metrics for Service Level maintenance
 • Contractual enforcement of service levels, including a system of
   incentives and penalties as part of the commercial terms
                                                                      10
Milestones

  Sep, 2002: Project concept initiated
  Oct, 2003: Bidding process initiated
  Feb, 2004: Formal issue of RFP Document
  Feb, 2005: Cabinet Approval
  Mar, 2005: TCS Contract Signed
  Feb, 2006: Coimbatore pilot launched
  Mar, 2006: Delhi pilot launched
  Jul, 2006: Completed Nationwide rollout
  Sep, 2006: e-Filing mandated
  Jan, 2007: Scanning/digitization completed
  Jan, 2007: Provisional certification Accorded
                                                   11
Visible Achievements

 Procedural uniformity across all offices
 Speed and certainty of service delivery, with ease of access
 Transparency – status of processing of filings and approvals
 Problem of malpractices inherent with a paper-based system
    addressed (such as ante-date filings, incomplete filings, replacing
    documents, etc.)
   Establishment of a dependable data for effective compliance
    management
   Platform for further processes refinement (e.g. central registry)
   Empowerment of the citizen/investor with authentic data about
    companies through the Internet
   Introduced e-stamping from 13th Sept 2009 making incorporation
    completely paperless
                                                                      12
Recent Improvements (2009-10)

E-Stamping:
Introduced E-Stamp from September 2009 as secure, fast and clean
system of stamp duty collection
Joint initiative – MCA, States/ UT and Banks
Dispensed with effort and cost to physically visit the treasury and
saved time
A prominent Green initiative in MCA21 leading to reduction in paper
usage to the extent of 40 lakh pages so far
Emerged as a Model program for replication


New e-Form for rectification of error:
Introduced new e-form (Form-68) in Mar’10; enables corporate to
rectify mistakes in Incorporation documents through electronic
                                                                       13
process.
Recent Improvements (cont..)


 “Company Law Settlement Scheme, 2010” gives
 opportunity to the defaulting Companies to enable them to make their
 default good by filing belated documents and to become a regular
 compliant in future.


 “Easy Exit Scheme, 2010” and “Easy Exit
 Scheme, 2010” gives opportunity to the defunct companies to
 get their names struck off from the register under Section 560 of the
 Companies Act, 1956. The EES 2011 was closed on 30.04.2011. Total
 36 thousand companies has applied for struck off under section 560 of
 the companies Act, 1956 in both the schemes.



                                                                         14
Recent Improvements (cont..)

 Trouble free Peak Filing:
 •October and November each year are the peak filing season for
 Balance Sheets and Annual Reports
 •The Ministry set in motion advance readiness action plan –
      • software optimization

      • hardware augmentation

      • appeal to corporates to stagger filings through media campaigns, portal
      message etc.
 •More than 12.87 lakh filings were received in the months of Oct & Nov without
 any hindrance which is 20% more than last year
 •An all time high of 70,000 filings was recorded on 29th Oct 2010 that includes
 22,000 balance sheets.

 Integration with other regulators:
 End-to-end integration with Trademarks Authority through NSDG for informed
 regulation is nearing completion.                                                 15
Recent Improvements (cont..)

 DIN process re-engineering
  Application for DIN is being made on eForm
  and there is no need for submitting
  documents physically scanned documents
  along with verification by the applicant will be
  attached with the eForm and if the eForm is
  digitally signed by professional or by MD /
  Director / Secretary of the existing company,
  DIN shall be granted online. This will reduce
  the time taken for allotment of DIN from 7-10
  days to 1-2 days.
Recent Improvements (cont..)

 Challan Payment is not allowed for payment
  upto Rs.50000/-
 From 2, 3, 18, 32 are made as STP (State
  through put process) w.e.f. 01.05.2011 and
  eForms are to be added in this category. This
  will reduce the ROC workload by around
  40%.
Recent Improvements (cont..)

 Introduction of refund Process
  There is no refund process in MCA21 for
  refund of fee wrongly paid by the user till
  recent. Now w.e.f.01.05.2011 the MCA has
  allowed refund by way of filing a new refund
  eForm for cases of Multiple payments,
  incorrect payment or excess payments.
Operational Statistics                  (as on 31.01.2011)




 Average portal hits/ pages viewed per day – 40 lac/ 5 lac
 Total filings through the system – 126.76 lac
 Peak filing on a single day (on 29.10.2010) – 70,034
 Number of companies registered online – 3.42 lac
 Company records viewed online – 15.58 lac
   Total DIN issued – 20.02 lac
   Number of E-stamp transactions – 1.65 lac
   Amount of E-Stamp collected – Rs. 25837 lac
   E-filing through VFO (Virtual Front Office) – 93%
   Online payment transactions (by volume) – 64%
   Revenue collection multiplied three fold


                                                              19
Impact on Service delivery efficiencies

 Nature of Service                    Prior to MCA21    After MCA21
 Name Approval:                       7 days            1-2 days
 Company Incorporation:               15 days           1-3 days
 Change of Name:                      15 days           3 days
 Charge Regn./ Modification:          10-15 days        2 days
 Certified Copy:                      10 days           2 days

 Registration of Other Documents
 Annual Return                   60 days                Instantaneous
 Balance-sheet                   60 days                -do-
 Change in Directors             60 days                1-3 days
 Change in Regd. Office Add.     60 days                1-3 days
 Increase in Auth. Capital       60 days                1-3 days
 Inspection of Public Documents                         On-line
                                                                        20
 Focus on delivery of all business critical services in 48 – 72 hours
Regulatory efficiency

  Easily accessible disclosures of corporate processes and
     decisions
    Speedy and more effective enforcement action including
     scrutiny and inspections without harassment.
    Analysis of financial information of companies to detect
     accounting and disclosure compliance
    Easy to access registry of charges providing critical credit
     information about the company.
    Analysis of company data to develop risk management
     systems to detect abnormalities in financial information
     filed by companies and assessment of possibility of fraud.


                                                                21
MCA21 – Best Practices in e-
Governance
  ‘Blue print’ Approach – RFP Document
  Holistic outsourcing – PPP viability
  Digitization of legacy – assembly line approach
  RFO – Addressing Digital Divide
  DSC – largest usage worldwide
  Back office workflow – productivity management
  Gateway – simplifying interoperability
  Green project – eForm & eStamp (paper elimination)




                                                        22
Recognitions

            Golden Icon’ in 11th National e-Governance
               Conference 2008
              Dataquest IT Path Breaker Award 2006
              “Skoch Challenger Award 2008”
              ‘Certificate of Excellence’ at Technology
               Sabha, 2008
              Recognized as “a revolutionary step by the
               Government” in a survey conducted by Ernst
               & Young
              Prime Minister Award for Excellence of Public
               Administration – 2009
              The World Bank in its report has acclaimed E-
               stamping initiative of the Ministry as one of
               the significant achievement globally.
                                                          23
Current Issues

  Finalisation of Exit Management Plan
  Changing role of PMU
  Formation of SPV
  Government Secure Repository (GSR)




                                          24
The Way Ahead

  Integration with the other regulators - Income Tax,
     Trade Mark
    Expansion to new services – LLP, OL
    Early alerts – aid in prevention of corporate frauds
    Data Mining
    XBRL for annual statutory filing




                                                            25
Thank You



            26

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Overview of the MCA 21 Project (Mr. Avinash K. Srivastava, India)

  • 1. MCA21 e-Governance Project of Ministry of Corporate Affairs Government of India Presentation for CRF 2011 09.05.2011-12.05.2011 1
  • 2. Vision and Charter Vision To facilitate corporate growth with enlightened regulation. Charter Administration of - Companies Act, 1956 - Limited Liability Partnership (LLP) Act , 2008 - Competition Act, 2002 - MRTP Act, 1969 - Partnerships Act, 1932 - Societies Registration Act, 1861 - Chartered Accountants Act, 1949 - Cost & Works Accountants Act, 1959 - Company Secretaries Act, 1980 2
  • 3. Organisation structure & Functions Organisation set-up 1. MCA – Head Quarter 2. Office of DG(CA) - being established 3. Field offices • 6 Regional Directorate • 20 Registrars of Companies • 19 Official Liquidators Functions 1. Regulator • Enforcement • Inspections/Investigations etc. 2. Service delivery of regulatory action • e-Governance • Approvals 3. Develop Regulatory Framework • Legislative proposals 4. Corporate Governance 3 5. Investor Education and Protection
  • 4. Corporate Growth (beginning 1956) 900000 846434 800000 Year Number 700000 1957 29357 600000 542434 1960 26897 500000 1970 29009 400000 1980 56493 Number 300000 1990 202128 2000 542434 200000 202128 2010 (P) 846434 100000 0 29357 26897 29009 56493 1957 1960 1970 1980 1990 2000 2010 (P) 4
  • 5. Rapid Corporate Growth - Issues  Limited number of MCA offices and manpower against rapid growth of companies  Long, unmanageable queues  Slow manual collection & verification process  Payment options limited  Paper sorting, storing/retrieval are very cumbersome, time-consuming and error prone  Information availability to stakeholder is time consuming and error prone  Inadequate compliance monitoring  Quality deterioration in delivery of 5 services
  • 6. Advent of MCA21 on 3 propositions 1. e-Governance is not about ‘e’ … but about Governance 2. e- Governance is not computerization … it is the transformation of the way Government serves its citizens & businesses 3. e-Governance involves adoption of a holistic approach to provide services MCA21 is designed to be a true e-Governance project in all respects 6
  • 7. Business Drivers – the need for MCA21 Ever-increasing corporates Physical Presence Limited Payment Options • More than 700,000 corporates • Payments were to be made • Millions of corporate representatives in person • About 6 crore pages maintained in files visit ROC office every year • Only cash or Demand Draft • One lakh charge registrations per year • Physical presence of company accepted not even cheque representative required for all transactions Limited Access Points Long Queues Record Rooms Maintained Manually • Mostly one office per state • Slow manual collection and • Ever-increasing stakeholder base verification process • Information availability to • Unmanageable situation during peak stakeholders was time filing season of Oct-Nov-Dec consuming and inaccurate Paper Based Transactions • Paper overload doesn't permit other value added service 7 • Paper sorting, storage and retrieval was very cumbersome and time consuming
  • 8. The Transformation Previous Current Cont….. 8
  • 9. Project Objectives and Realization 1. Business – enabled to register a company Nature of Service Prior to MCA21 After MCA21 and file statutory documents quickly and easily Name Approval 7 days 1 day 2. Public – to get easy access to records and Company incorporations 15 days 1-3 days get their grievances redressed effectively 3. Professionals - to be able to offer efficient BS / AR Filing 60 days Instantaneous services to their clients Change in directors 60 days 3 days 4. Financial Institutions – to find registration Inspection of public Visit to ROC Online and verification of charges easy documents 5. MCA – to ensure proactive & effective compliance and corporate governance • Revenue Increase from 700 to 1200+ Cr 6. Employees - enabled to deliver best of • ZERO Revenue Leakage services • National Charge Database Established Facilities for On-line end-end interaction with • Used by all Banks & FIs before loan MCA services on portal disbursal to companies Provides Any Time, Any Where access to MCA • Automation of all Internal Functions services on a 24X7 basis • Transaction-wise Payment Reconciliation 9
  • 10. MCA21-Features • Anytime Anywhere services (24*7*365) enabled • Automated pre-scrutiny of e-forms • Verification of credentials of the authorised signatory (DSC and role check) • Convenient multiple modes of payment (Credit cards, Internet banking and physical challans) • FIFO based, electronic workflow driven, paperless Back office • Electronic record maintenance preventing quality deterioration • Institutional arrangement for Project Management and public interface (PMU) • Defined performance metrics for Service Level maintenance • Contractual enforcement of service levels, including a system of incentives and penalties as part of the commercial terms 10
  • 11. Milestones  Sep, 2002: Project concept initiated  Oct, 2003: Bidding process initiated  Feb, 2004: Formal issue of RFP Document  Feb, 2005: Cabinet Approval  Mar, 2005: TCS Contract Signed  Feb, 2006: Coimbatore pilot launched  Mar, 2006: Delhi pilot launched  Jul, 2006: Completed Nationwide rollout  Sep, 2006: e-Filing mandated  Jan, 2007: Scanning/digitization completed  Jan, 2007: Provisional certification Accorded 11
  • 12. Visible Achievements  Procedural uniformity across all offices  Speed and certainty of service delivery, with ease of access  Transparency – status of processing of filings and approvals  Problem of malpractices inherent with a paper-based system addressed (such as ante-date filings, incomplete filings, replacing documents, etc.)  Establishment of a dependable data for effective compliance management  Platform for further processes refinement (e.g. central registry)  Empowerment of the citizen/investor with authentic data about companies through the Internet  Introduced e-stamping from 13th Sept 2009 making incorporation completely paperless 12
  • 13. Recent Improvements (2009-10) E-Stamping: Introduced E-Stamp from September 2009 as secure, fast and clean system of stamp duty collection Joint initiative – MCA, States/ UT and Banks Dispensed with effort and cost to physically visit the treasury and saved time A prominent Green initiative in MCA21 leading to reduction in paper usage to the extent of 40 lakh pages so far Emerged as a Model program for replication New e-Form for rectification of error: Introduced new e-form (Form-68) in Mar’10; enables corporate to rectify mistakes in Incorporation documents through electronic 13 process.
  • 14. Recent Improvements (cont..) “Company Law Settlement Scheme, 2010” gives opportunity to the defaulting Companies to enable them to make their default good by filing belated documents and to become a regular compliant in future. “Easy Exit Scheme, 2010” and “Easy Exit Scheme, 2010” gives opportunity to the defunct companies to get their names struck off from the register under Section 560 of the Companies Act, 1956. The EES 2011 was closed on 30.04.2011. Total 36 thousand companies has applied for struck off under section 560 of the companies Act, 1956 in both the schemes. 14
  • 15. Recent Improvements (cont..) Trouble free Peak Filing: •October and November each year are the peak filing season for Balance Sheets and Annual Reports •The Ministry set in motion advance readiness action plan – • software optimization • hardware augmentation • appeal to corporates to stagger filings through media campaigns, portal message etc. •More than 12.87 lakh filings were received in the months of Oct & Nov without any hindrance which is 20% more than last year •An all time high of 70,000 filings was recorded on 29th Oct 2010 that includes 22,000 balance sheets. Integration with other regulators: End-to-end integration with Trademarks Authority through NSDG for informed regulation is nearing completion. 15
  • 16. Recent Improvements (cont..)  DIN process re-engineering Application for DIN is being made on eForm and there is no need for submitting documents physically scanned documents along with verification by the applicant will be attached with the eForm and if the eForm is digitally signed by professional or by MD / Director / Secretary of the existing company, DIN shall be granted online. This will reduce the time taken for allotment of DIN from 7-10 days to 1-2 days.
  • 17. Recent Improvements (cont..)  Challan Payment is not allowed for payment upto Rs.50000/-  From 2, 3, 18, 32 are made as STP (State through put process) w.e.f. 01.05.2011 and eForms are to be added in this category. This will reduce the ROC workload by around 40%.
  • 18. Recent Improvements (cont..)  Introduction of refund Process There is no refund process in MCA21 for refund of fee wrongly paid by the user till recent. Now w.e.f.01.05.2011 the MCA has allowed refund by way of filing a new refund eForm for cases of Multiple payments, incorrect payment or excess payments.
  • 19. Operational Statistics (as on 31.01.2011)  Average portal hits/ pages viewed per day – 40 lac/ 5 lac  Total filings through the system – 126.76 lac  Peak filing on a single day (on 29.10.2010) – 70,034  Number of companies registered online – 3.42 lac  Company records viewed online – 15.58 lac  Total DIN issued – 20.02 lac  Number of E-stamp transactions – 1.65 lac  Amount of E-Stamp collected – Rs. 25837 lac  E-filing through VFO (Virtual Front Office) – 93%  Online payment transactions (by volume) – 64%  Revenue collection multiplied three fold 19
  • 20. Impact on Service delivery efficiencies Nature of Service Prior to MCA21 After MCA21 Name Approval: 7 days 1-2 days Company Incorporation: 15 days 1-3 days Change of Name: 15 days 3 days Charge Regn./ Modification: 10-15 days 2 days Certified Copy: 10 days 2 days Registration of Other Documents Annual Return 60 days Instantaneous Balance-sheet 60 days -do- Change in Directors 60 days 1-3 days Change in Regd. Office Add. 60 days 1-3 days Increase in Auth. Capital 60 days 1-3 days Inspection of Public Documents On-line 20 Focus on delivery of all business critical services in 48 – 72 hours
  • 21. Regulatory efficiency  Easily accessible disclosures of corporate processes and decisions  Speedy and more effective enforcement action including scrutiny and inspections without harassment.  Analysis of financial information of companies to detect accounting and disclosure compliance  Easy to access registry of charges providing critical credit information about the company.  Analysis of company data to develop risk management systems to detect abnormalities in financial information filed by companies and assessment of possibility of fraud. 21
  • 22. MCA21 – Best Practices in e- Governance  ‘Blue print’ Approach – RFP Document  Holistic outsourcing – PPP viability  Digitization of legacy – assembly line approach  RFO – Addressing Digital Divide  DSC – largest usage worldwide  Back office workflow – productivity management  Gateway – simplifying interoperability  Green project – eForm & eStamp (paper elimination) 22
  • 23. Recognitions  Golden Icon’ in 11th National e-Governance Conference 2008  Dataquest IT Path Breaker Award 2006  “Skoch Challenger Award 2008”  ‘Certificate of Excellence’ at Technology Sabha, 2008  Recognized as “a revolutionary step by the Government” in a survey conducted by Ernst & Young  Prime Minister Award for Excellence of Public Administration – 2009  The World Bank in its report has acclaimed E- stamping initiative of the Ministry as one of the significant achievement globally. 23
  • 24. Current Issues  Finalisation of Exit Management Plan  Changing role of PMU  Formation of SPV  Government Secure Repository (GSR) 24
  • 25. The Way Ahead  Integration with the other regulators - Income Tax, Trade Mark  Expansion to new services – LLP, OL  Early alerts – aid in prevention of corporate frauds  Data Mining  XBRL for annual statutory filing 25
  • 26. Thank You 26