1. CR A I G GR O G A N
268 Abby Dr., Wewahitchka, FL 32465 ● (850) 348-1019 ● craig.grogan1989@gmail.com
Active Top Secret Security Clearance
Aviation Maintenance Management
PROGRAM MANAGEMENT ~ SAFETY ~ QUALITY ASSURANCE ~ PROCESS IMPROVEMENT ~ PROBLEM SOLVING
P R O F I L E O F Q U A L I F I C A T I O N S
Proven senior leader (Chief Master Sergeant) with astute ability to lead diverse dynamic workforce, develop and present
formal briefings, presentations, maintenance plans and procedures. Possess a thorough understanding of fighter aircraft
systems and operation on nine different aircraft, including aircraft scheduling/records management, job/maintenance
control, configuration control, maintenance information system, tool and FOD, training, safety, security, hazardous waste
management and supply chain management programs. Five years fifth generation aircraft maintenance experience (F-22)
to include Integrated Maintenance Information System (IMIS) operation. Highly skilled manager with strong verbal and
written communications skills; conducts daily meetings with field service representatives, and maintenance managers on
schedules, aircraft status and issues as they occur. Possess knowledge and understanding of USAF AFI 21-101 and
applicable instructions. Well versed with Microsoft Office products and programs.
Selected Achievements:
 Currently leading DoD’s largest F-22 maintenance training organization comprised of 300 maintenance
technicians and functional experts
 Developed avionics fleet health improvement plan; reduced 1.5K man-hour expenditure per year; system
reliability/integrity up 30%, mission-capable aircraft rate up 80%, postured unit for 25% student pilot increase
 Managed $1M F-22 panel storage facility construction; slashed repair requirements by 50%, saved squadron
$100K+ from annual budget
 Assembled QA self-assessment team focused on inspecting 250 critical programs, dramatically improved 26
programs/procedures by instituting conformance milestone schedule, solidified sustainable corrective actions
 Drove successful training program blueprint; vectored work center supervisors, bolstered unit qualifications from
45% to 95% qualified in only 75 days, validated by quality assurance team, highest unit levels ever
 Analyzed 100 code-3 (major) discrepancies/validated quality fixes, blasted 9/9, FY09 maintenance metrics by 6%
average, top Combat Air Force’s F-16 unit, closed out annual flying hour plan 1 month early
P R O F E S S I O N A L E X P E R I E N C E
43rd Aircraft Maintenance Unit, Tyndall AFB, FL, 2013 to Present
Director of Maintenance / Senior Operations Manager / Chief Enlisted Manager
 Spearhead all activities at DoD’s largest F-22 maintenance training operation spanning 8 facilities, 24 vehicles,
and fleet of 31 F-22s aircraft valued at $5.3B
 Demonstrate sound leadership expertise in controlling unit’s portion of $67.1M budget, administering aircraft
inspection program, scrutinizing maintenance trend analysis, and isolating/solving deficiencies
 Improved/mandated quality maintenance to reduce deferred discrepancy rate from 17.4 to 2.3 per aircraft
 Developed corrective actions for failing processes and established policy conformance with zero HQ Air Force
Inspection Team major discrepancies
5th Reconnaissance Squadron, Osan AB, Republic of Korea, 2012 to 2013
Senior Operations Manager / Director of Maintenance / Squadron Superintendent
 Proficiently steered maintenance operations, training and development for 160 personnel across 5 complexes
 Led 145 Airmen/managed U-2s/sensors worth $1.5B; notched 180 Joint Chiefs of Staff missions/1.4K hours—set
record with zero maintenance non-deliveries for 15 consecutive months
 Oversaw timeline/quality checks and progression of $3M fire suppression system hangar upgrade
 Identified 8% pass-rate drop on 216 quality assurance evaluations, '12; managed training plan/scrutinized root
causes/orchestrated 100% increase next quarterly inspection total, notched squadron’s highest pass rate ever

2. 43rd Aircraft Maintenance Unit, Tyndall AFB, FL, 2010 to 2012
Senior Operations Manager / Superintendent
 Managed relook into aircraft forms training plan; modified inspection process, cut active forms failures by >50%,
Aug-Nov ‘12...readied F-22s return to flying ops
 Enforced strict adherence to technical orders; identified/corrected quality deficient areas...reduced safety and
technical violations by 25%; secured highest maintenance squadron command inspection rating in history
 Improved deficient culture between maintenance and operations customers; firmed weekly forecast
meetings/defined limiting factors, refocused unit on sound administrative appraisals/evaluations
 Examined F-22 oxygen system anomaly; investigated component life-cycle issues, worked with Wing Safety/HQ
Special Programs Offices/Weapons Systems Support Team; solidified sound fix, no repeats since return to flight
USAF Air Demonstration Squadron “Thunderbirds”, Nellis AFB, NV, 2006 to 2009
Senior Programs and Operations Manager / Quality Assurance Manager
 Hand Selected for promotion to oversee quality control and technical compliance on inspections and airframe
overhauls for 12 F-16 Block 30 Thunderbird aircraft
 Engineered entire 2009 “Thunderbirds” Pacific Tour; streamlined logistics with 6 countries/developed contingency
plans, beat estimate by $60K, customers 100% satisfied
 Engineered transition to new Block 52 F-16s one full month ahead of schedule with zero turn-backs
 Established precise quality performance measurements and implemented related policies and procedures
36th Aircraft Maintenance Unit, Osan Air Base, Republic of Korea, 2005 to 2006
Senior Maintenance Manager
 Applied dynamic leadership talents toward managing 250 personnel, 32 facilities, 60 vehicles, $2M budget, and
War Reserve Material valued at $100M+
 Masterminded rebuild of unit support section; eased customer transfer process by 25%, 100% accountability
 Sourced funding to replace $500K of dilapidated support equipment/tools, saved $1M versus AF vendor price
 Orchestrated safety focused rebuild of damaged F-16; coordinated with depot field team, sourced parts
inside/outside of supply channels, up-channeled status to HQ; aircraft returned two months ahead of schedule
Prior roles include: Production Expediter, Flight Chief, Quality Assurance Inspector, and Fighter Wing Assistant
Weight & Balance Program Manager
E D U C A T I O N A N D C R E D E N T I A L S
Bachelor of Arts, Organizational Management – Ashford University, 4.0 GPA, Summa Cum Laude
Associates Degree in Applied Science, Aircraft Maintenance Technology – Community College of the Air Force
Professional Management Certification – Community College of the Air Force
Federal Aviation Administration Airframe and Powerplant Certification
Federal Communications Commission General Radiotelephone Operator Certification with Radar Endorsement
Executive Logistics Management/Combat Support Course - Las Vegas, NV
Mission Generation Logistics Course - Panama City, FL
Senior Level Management & Leadership Training - Montgomery, AL
Mid-Level Management & Leadership Training (Distinguished Graduate) - Panama City, FL
First-Line Supervisor Training - Anchorage, AK