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Misra,D.C.(2009) Defining Egovernment MDI, Gurgaon 13.2.2009
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A Citizen-centric Criteria-based definition of E-government
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Misra,D.C.(2009) Defining Egovernment MDI, Gurgaon 13.2.2009
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Defining E-government by
Dr D.C.Misra
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E-government is
Transformation . School of Public Policy and Governance, MDI Defining E-government ©Dr D.C.Misra 2009 Government Technology E-government
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Figure 1 Domains
of E-government School of Public Policy and Governance, MDI Defining E-government ©Dr D.C.Misra 2009 E-GOVERNMENT ICT BPR Governance
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XV. E-government Strategy
and E-government Plan School of Public Policy and Governance, MDI Defining E-government ©Dr D.C.Misra 2009 VISION MISSION Where we are Where we want to go E-gov Strategy How do we go there Figure 2 E-government Strategy
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1. E-government Business
Process Architecture School of Public Policy and Governance, MDI Defining E-government ©Dr D.C.Misra 2009 S.N. Activity Result 1 What does the Ministry/Department do? Business: List of Subjects Items within a Subject 2 How does the Ministry/Department conduct its business? Business Processes 3 How are these different business processes related with other? Business Process Architecture
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1. E-government Business
Process Architecture (Contd.) School of Public Policy and Governance, MDI Defining E-government ©Dr D.C.Misra 2009 SN Activity Result 4 Is there a better way of doing business ? (a) Redesign Business Process Architecture (b) Undertake Business Process Re-engineering (BPR)?
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Notas del editor
Defining E-government by Dr D.C.Misra School of Public Policy and Governance, Management Development Institute, Gurgaon
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