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Community Needs Assessment Comprehensive Report: Phase I—Data Mining Phase II – Community Leaders Phase III – Community Residents Phase IV – Service Providers United Way of Muscatine and its Partners:  October 27, 2008 Presented by: Doug Wagner and Diane Nelson
Presentation Outline ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Community Needs Assessment Partnership: City of Muscatine County Community Services Muscatine Community College Muscatine Community School District Unity HealthCare Greater Muscatine Chamber of Commerce and Industry United Way of Muscatine
Community Needs Assessment Additional Funders: Alliant Energy Health Support Foundation Community Foundation of  Greater Muscatine
Muscatine County, Iowa  Four-Phase Community Needs Assessment: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Muscatine County, Iowa Four-Phase Community Needs Assessment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Muscatine County, Iowa Four-Phase Community Needs Assessment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Muscatine County, Iowa Four-Phase Community Needs Assessment “… let us celebrate all the wonderful happenings in Muscatine but not forget we have work to do to assure that everyone in Muscatine can enjoy our great facilities and quality of life.” - United Way of Muscatine Website
Comparative Overview
Comparative Overview—Agreement on assets ,[object Object],[object Object],[object Object],[object Object],[object Object]
Comparative Overview—Agreement on Assets ,[object Object],[object Object],[object Object],[object Object]
Comparative Overview—Opinions on Challenges ,[object Object],[object Object],[object Object],[object Object]
Comparative Overview—Opinions on Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object]
Comparative Overview—Opinions on Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Telling the Story of Community Challenges
Telling the Story of Muscatine’s Future ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Telling the Story: From the Community Leader Viewpoint ,[object Object],[object Object],[object Object],[object Object]
Telling the Story: From the Community Leader Viewpoint ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Telling the Story: Listening to the Residents* ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Telling the Story:   Listening to the Residents* ,[object Object],[object Object],[object Object],[object Object]
Telling the Story:   Listening to the Residents* ,[object Object],[object Object],[object Object],[object Object],[object Object]
Perception and Importance Ratings (Appendix B) The Kano Model of Satisfaction ,[object Object],[object Object],High Excitement Low Threshold Performance Low High
Overall Ratings (Appendix B)   Threshold Attributes ,[object Object],[object Object],[object Object],[object Object]
Overall Ratings  (Appendix B)  Performance Attributes ,[object Object],[object Object],[object Object]
Overall Ratings   (Appendix B)  Excitement Attributes ,[object Object],[object Object],[object Object],[object Object]
Telling the Story: Service Providers—The Front Line ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Telling the Story:   Service Providers—The Front Line ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Findings – Meeting the Need (Appendix C: Service Providers’ Study) 1=Not at all important  2=Somewhat unimportant  3=Neither important nor unimportant  4=Important  5=Very important 1=Very poor  2=Poor  3=Average  4=Good  5=Very good 10% 62% 3.8 4.5 3/4.2  Services for the elderly 3.6 3.1 3.4 3.3 3.5 3.9 3.7 3.1 3.0 Performance Mean  Rating 14% 29% 5% 57% 48% 55% 67% 60% 71% Percent Very Important 3.7 4.1 4.3 4.4 4.4 4.5 4.5 4.6 4.6 Importance Mean Rating 10% 3/4.6  Services for minorities 5% 3/4.3  Services for low-income people 19% 3/4.1  Services for people with disabilities 15% 3/4.4  Services for young children 3/4.10 Services for at-risk populations 3/4.5  Services for teenagers 5% 3/4.7  Promoting art and culture 5% 3/4.8  Protecting the environment 14% 3/4.9  Services for people with substance abuse problems Percent Very Good Q3. From the following list of community services, please indicate how important you feel each is in terms of serving  Muscatine County’s specific needs. Q4. Considering both the  amount of services available  and  the comprehensiveness of available services,  rate Muscatine County for each of the following in terms of how well needs are being met.
Findings – Immediate Challenges (Appendix C: Service Providers’ Study) ,[object Object],[object Object],14% 3 Healthcare 14% 3 Child care—affordable, available 14% 3 Lack of affordable housing 19% 4 Families in crisis, programs for parents and children, family values 14% 14% 19% 29% 33% Percent 3 3 4 6 7 Number of Responses Transportation Education Poverty Jobs Teen/youth issues (i.e., pregnancy, dropout rate, substance abuse, programming, etc.) Q13.  What do you see as the three biggest challenges facing Muscatine County  today ? (Top responses)
Telling the Story: C ommunity Activists and Volunteers—Unsung Heroes ,[object Object],[object Object],[object Object],[object Object]
Telling the Story: C ommunity Activists and Volunteers—Unsung Heroes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Achieving Focus
Achieving Focus Leading the Way to the Future of Muscatine County ,[object Object],[object Object],[object Object],[object Object]
Achieving Focus A Coordinated Effort ,[object Object],[object Object],[object Object],[object Object]
Achieving Focus The Future Within Reach ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Conclusions Conclusions
Conclusions ,[object Object],[object Object],[object Object],[object Object],[object Object]
Conclusions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Conclusions ,[object Object],[object Object],[object Object]
Conclusions ,[object Object],[object Object],[object Object],[object Object],[object Object]
Conclusions ,[object Object],[object Object],[object Object],[object Object]
Conclusions ,[object Object]
Recommendations
Recommendations: General ,[object Object],[object Object],[object Object],[object Object]
Recommendations: General ,[object Object],[object Object],[object Object],[object Object]
Recommendations: Specific ,[object Object],[object Object],[object Object],[object Object],[object Object]
Recommendations: Specific ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Recommendations: Specific ,[object Object],[object Object],[object Object],[object Object]
Recommendations: Specific ,[object Object],[object Object],[object Object],[object Object]
Recommendations: Specific ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Recommendations: Specific ,[object Object],[object Object],[object Object],[object Object],[object Object]
Recommendations: Communicate ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Recommendations: Communicate ,[object Object],[object Object]
1962 First Avenue NE Cedar Rapids, IA 52402 www.vernonresearch.com (319) 364-7278 Data to Decisions…
 

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Presentation to the United way of Muscatine

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  • 2. Community Needs Assessment Comprehensive Report: Phase I—Data Mining Phase II – Community Leaders Phase III – Community Residents Phase IV – Service Providers United Way of Muscatine and its Partners: October 27, 2008 Presented by: Doug Wagner and Diane Nelson
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  • 4. Community Needs Assessment Partnership: City of Muscatine County Community Services Muscatine Community College Muscatine Community School District Unity HealthCare Greater Muscatine Chamber of Commerce and Industry United Way of Muscatine
  • 5. Community Needs Assessment Additional Funders: Alliant Energy Health Support Foundation Community Foundation of Greater Muscatine
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  • 9. Muscatine County, Iowa Four-Phase Community Needs Assessment “… let us celebrate all the wonderful happenings in Muscatine but not forget we have work to do to assure that everyone in Muscatine can enjoy our great facilities and quality of life.” - United Way of Muscatine Website
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  • 16. Telling the Story of Community Challenges
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  • 29. Findings – Meeting the Need (Appendix C: Service Providers’ Study) 1=Not at all important 2=Somewhat unimportant 3=Neither important nor unimportant 4=Important 5=Very important 1=Very poor 2=Poor 3=Average 4=Good 5=Very good 10% 62% 3.8 4.5 3/4.2 Services for the elderly 3.6 3.1 3.4 3.3 3.5 3.9 3.7 3.1 3.0 Performance Mean Rating 14% 29% 5% 57% 48% 55% 67% 60% 71% Percent Very Important 3.7 4.1 4.3 4.4 4.4 4.5 4.5 4.6 4.6 Importance Mean Rating 10% 3/4.6 Services for minorities 5% 3/4.3 Services for low-income people 19% 3/4.1 Services for people with disabilities 15% 3/4.4 Services for young children 3/4.10 Services for at-risk populations 3/4.5 Services for teenagers 5% 3/4.7 Promoting art and culture 5% 3/4.8 Protecting the environment 14% 3/4.9 Services for people with substance abuse problems Percent Very Good Q3. From the following list of community services, please indicate how important you feel each is in terms of serving Muscatine County’s specific needs. Q4. Considering both the amount of services available and the comprehensiveness of available services, rate Muscatine County for each of the following in terms of how well needs are being met.
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  • 55. 1962 First Avenue NE Cedar Rapids, IA 52402 www.vernonresearch.com (319) 364-7278 Data to Decisions…
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