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A ppt created for a client on Agile Infrastructure, its benefits and the need to eradicate the so called 'Hero culture' that permeates the networking industry. Presented to American Network Managers convention attendees, Canada, 2013

Tecnología Empresariales

DOGMA SUCKS
Do not seek to follow
in the footsteps of the wise.
Seek what they sought.
Matsuo Basho

Reported Outages for 2012
0
10
20
30
15
5
25
Host
Storage
Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec
source: eventlog reports

Scepticism and Uncertainty
Project Overruns
Failure of Migrations projects
Constantly behind
Inconsistent behaviour
Instability
Cost

Not Enough Documented Information
Unspecified dependencies
Hero culture with siloed expertise
No formal risk evaluation
Unpredictable Cost
N.E.D.I.

Processes with People
I.T.I.L.
Consensus based meetings
Judgements based on reputation
‘facts’ always behind the state

Accounting for the costs & value
Define Achievements.
Deploy just enough just in time
Replenish your stocks
Continuous Improvement
Value Chain

Agile Infrastructure
Automated Builds/
Test Scripts
Testable
Requirements
Architecture and
Policy
Continuous
Integration in
Technical
Regression
Infrastructure
Development
Vendor Install
Media
Operational
Acceptance

New Infrastructure New Hope
ITIL Infrastructure
Design & Development

New Infrastructure New Hope
Agile Infrastructure
Design & Development

New Infrastructure New Hope
Lean Infrastructure
Design & Development

Just Enough Documented Information
Automated Provisioning
Survivable Defenestration
Known Repeatable Facts
Predictable Cost
Auditable Risk
J.E.D.I.

Edmund J. Sutcliffe
<edmund@panic.fluff.org>
<http://panic.fluff.org>
+44 (0) 7976 938841

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Dogma slides

1. DOGMA SUCKS

2. DOGMA SUCKS Do not seek to follow in the footsteps of the wise. Seek what they sought. Matsuo Basho

3. kivhbln NEWSFLASH

5. Current problems

6. Reported Outages for 2012 0 10 20 30 15 5 25 Host Storage Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec source: eventlog reports

7. Scepticism and Uncertainty Project Overruns Failure of Migrations projects Constantly behind Inconsistent behaviour Instability Cost

8. What’s Happening?

9. Not Enough Documented Information Unspecified dependencies Hero culture with siloed expertise No formal risk evaluation Unpredictable Cost N.E.D.I.

10. Concrete Lifebelts

11. Processes with People I.T.I.L. Consensus based meetings Judgements based on reputation ‘facts’ always behind the state

12. New Mindset

13.

14.

15. Throw it out the window!

16.

17. Accounting for the costs & value Define Achievements. Deploy just enough just in time Replenish your stocks Continuous Improvement Value Chain

18. Agile Infrastructure

19. Agile Infrastructure Automated Builds/ Test Scripts Testable Requirements Architecture and Policy Continuous Integration in Technical Regression Infrastructure Development Vendor Install Media Operational Acceptance

20. Agile Infrastructure Automated Builds/ Test Scripts Testable Requirements Architecture and Policy Continuous Integration in Technical Regression Deployed Infrastructure Environments (DevTest/Stage/Prod) Infrastructure Deployment Mechanism Infrastructure Development Vendor Install Media “Industrialised” Infrastructure Components Customer Data Configuration Management Database Operational Acceptance Change Management

21. Agile Infrastructure Automated Builds/ Test Scripts Testable Requirements Architecture and Policy Continuous Integration in Technical Regression Monitoring Platform Deployed Infrastructure Environments (DevTest/Stage/Prod) Trouble Ticketing Infrastructure Deployment Mechanism Infrastructure Development Vendor Install Media “Industrialised” Infrastructure Components Customer Data Configuration Management Database Operational Acceptance Change Management

22. Agile Infrastructure Automated Builds/ Test Scripts Testable Requirements Architecture and Policy Continuous Integration in Technical Regression Monitoring Platform Deployed Infrastructure Environments (DevTest/Stage/Prod) Trouble Ticketing Infrastructure Deployment Mechanism Infrastructure Development Vendor Install Media “Industrialised” Infrastructure Components Customer Data Configuration Management Database Operational Acceptance Change ManagementInfrastructure Deployment Infrastructure Support

23. New Infrastructure New hope

24. New Infrastructure New Hope ITIL Infrastructure Design & Development

25. New Infrastructure New Hope Agile Infrastructure Design & Development

26. New Infrastructure New Hope Lean Infrastructure Design & Development

27. Operational Changes

28. Just Enough Documented Information Automated Provisioning Survivable Defenestration Known Repeatable Facts Predictable Cost Auditable Risk J.E.D.I.

29. Agile Infrastructure

30. No Hero Culture

31.

32. Edmund J. Sutcliffe <edmund@panic.fluff.org> <http://panic.fluff.org> +44 (0) 7976 938841

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