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Sustaining Social Media
Momentum: Keeping
your Audience Engaged
Whether you are going away for a conference, vacation or
holiday, there are times when you will not be able to
personally manage your social media sites. In this
webshop we’ll teach you how to keep your sites active
and your audiences engaged even when you are offline
for a short or extended period of time by:
•   Managing multiple accounts
•   Taking inventory of your sites, content and audience needs
•   Developing a social media short term messaging plan
•   Setting up automatic posts
WELCOME

   Sustaining Social
 Media Momentum:
                         Suzanne Knizner
Keeping your Audience   Project & Corporate
                            Coordinator
       Engaged               Campaign
                         Consultation, Inc.
Tips for using WebEx (this virtual workshop tool)

  1. If you lose your internet connection,
     reconnect using the link that was
     emailed to you
  2. If you lose your phone connection,
     re-dial the phone number and re-
     join
  3. WebEx Support: 1-866-229-3239
     (U.S. and Canada Toll-Free)

Social Media Monday:
Sustaining Social Media Momentum: Keeping your Audience Engaged
Conference Call: 1-877-297-9359
ALSO PLEASE KNOW…
• This webshop is being recorded and will be
  available on the VISTA Campus Social
  Media Monday (SMM) landing page along
  with the archives of previous webshops at
  http://vistacampus.org/mod/resource/view.php?id=1957
• All Links used during this webshop will be
  made available at the end of the
  presentation
TODAY’S PRESENTERS…



Michelle Bond   Elizabeth L. Matthews    Danielle Ricks
   Project      VISTA Alumni Outreach    Social Media
  Manager       and Support Specialist     Specialist
 Campaign           Corporation for       Campaign
Consultation,         National &         Consultation,
     Inc.         Community Service          Inc.
WELCOME

Elizabeth L. Matthews
VISTA Alumni Outreach and
Support Specialist
Corporation for National and
Community Service
WELCOME OUR GUESTS




Michael Dummeyer                       Mario Quinones
VISTA Outreach Coordinator,            Social Media Coordinator
Coalition for Compassion and Justice   Human Rights Initiative of North Texas
Prescott, Arizona                      Dallas, Texas
PURPOSE…
Social Media Monday (SMM) webshops:
virtual workshops – real social change

We will provide you - members, sponsors, community leaders, alumni, and
   others - with:
   – Hands-on access to social media applications such as social
   networking blogging, video/photo sharing, bookmarking, etc.
   – An opportunity to learn how to strategically use these tools
   to create social change

In addition, SMM webshops are:
    – Hosted by technology experts along with a variety of VISTAs
    and guests with on-the-ground experience
    – Aimed to give you a specific set of skills each month to assist you in
    your VISTA role and social change efforts
TODAY’S SMM AGENDA…
•   Social Media Management Explained
•   Getting Started
•   Social Media Management Tools
•   Social Media Messaging Plan
•   Case Studies from our VISTAs
•   Q&A
Poll
In your role, are you responsible for social media?
 a.          Yes
 b.          No
How many social media sites are you currently managing?
 a.          None
 b.          1-2
 c.          2-3
 d.          3 or more
Are you currently using social media management tools?
 a.          Yes
 b.          No
Have you developed a social media messaging plan?
 a.       Yes
 b.       No
What is Social Media Management?
Why Social Media Management
• You can’t be everywhere at once
• Saves time when you really need it
• Keeps your audience engaged
• Continues to promote your
  organization’s mission
• Helps you stay on message


                                       Poll Results
Getting Started

• Analyze the content
• Examine the audience for each of
  your platforms
• Determine the SM management
  tools
• Develop a SM messaging plan
Five Superior Social Media
    Management Tools
1.TweetDeck
2.CoTweet
3.HootSuite
4.Seesmic/Ping
5.SocialOomph
TweetDeck




  http://www.tweetdeck.com/
CoTweet




http://cotweet.com/
http://www.youtube.com/user/CoTweet?blend=3&ob=5#p/u/11/1XlgKltITzs
HootSuite




http://hootsuite.com/
Seesmic / Ping




https://seesmic.com/seesmic-social/




                                         http://ping.fm/
SocialOomph




https://www.socialoomph.com/
Social Media Messaging Plan
SM Messaging Plan continued
SM Messaging Plan continued
SM Messaging Plan continued
VISTA Case Study



Michael Dummeyer
VISTA Outreach Coordinator,
Coalition for Compassion and Justice
Prescott, Arizona


                                       http://www.yavapaiccj.org/
VISTA Case Study



Mario Quinones
Social Media Coordinator
Human Rights Initiative of
North Texas in Dallas


                             http://www.hrionline.org/
YOUR QUESTIONS…




EVALUATION COMING UP
Take a Campus Tour…




  http://vistacampus.org/mod/forum/discuss.php?d=1083
THINGS TO KEEP IN MIND…
1. Hatch Act – restrictions on political activity by federal government employees
    and by employees of certain state and local government agencies
2. Being Tasteful and Appropriate – remember you’re representing VISTA
3. Staying Safe online – protecting yourself, and your organization while online:
     • Keep your passwords in a secure place
     • Do not share your password with anyone
     • Be selective in choosing your username and email address
     • Don’t give out information simply because it is requested
     • Block or ignore unwanted users
     • Don’t allow others to draw you into conflict
     • Watch what you “say” online
     • Never use a work account for personal use
                                                                                     Hatch Act Information
                                              http://www.americorps.gov/help/vistahandbook/chapter14.html

                                                                                     Staying Safe On Line
                                                                            http://www.staysafeonline.info/


  LOAD EVALUATION
Useful Links
TweetDeck
http://www.tweetdeck.com/

CoTweet
http://cotweet.com/products/

Hootsuite
http://hootsuite.com/

Ping.fm
http://ping.fm.com/

Seesmic
https://seesmic.com/

SocialOomph
https://www.socialoomph.com/
VISTA Social Media Useful Links
 VISTA Campus SMM Course Page
 http://vistacampus.org/mod/resource/view.php?id=1597

 VISTA on Twitter
 http://twitter.com/VISTAbuzz

 VISTA Facebook Member Page
 http://www.facebook.com/AmeriCorpsVISTA

 VISTA Facebook Alumni Page
 http://www.facebook.com/AmeriCorpsVISTAAlumni

 VISTA on YouTube
 http://www.youtube.com/user/VISTAOutreach

 Flickr
 http://www.flckr.com/groups/visfor

 Foursquare
 https://foursquare.com/vistabuzz

 Gowalla
 https://gowalla.com/users/VISTAbuzz/

 MeetUp
 http://www.meetup.com/VISTA-MeetUp/
THANK YOU FOR JOINING US FOR
     Social Media Monday
                Virtual workshops – real social change
                        “See” you… next time:

       February 6, 2012 3:00 PM ET
     Google: Building Capacity through
                 Technology
  Upcoming SMM Schedule http://vistacampus.org/mod/forum/discuss.php?d=1090#p4428

 Keep the conversation going http://vistacampus.org/mod/forum/discuss.php?d=483#p2435

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Sustaining Social Media Momentum

  • 1. Sustaining Social Media Momentum: Keeping your Audience Engaged Whether you are going away for a conference, vacation or holiday, there are times when you will not be able to personally manage your social media sites. In this webshop we’ll teach you how to keep your sites active and your audiences engaged even when you are offline for a short or extended period of time by: • Managing multiple accounts • Taking inventory of your sites, content and audience needs • Developing a social media short term messaging plan • Setting up automatic posts
  • 2. WELCOME Sustaining Social Media Momentum: Suzanne Knizner Keeping your Audience Project & Corporate Coordinator Engaged Campaign Consultation, Inc.
  • 3. Tips for using WebEx (this virtual workshop tool) 1. If you lose your internet connection, reconnect using the link that was emailed to you 2. If you lose your phone connection, re-dial the phone number and re- join 3. WebEx Support: 1-866-229-3239 (U.S. and Canada Toll-Free) Social Media Monday: Sustaining Social Media Momentum: Keeping your Audience Engaged Conference Call: 1-877-297-9359
  • 4. ALSO PLEASE KNOW… • This webshop is being recorded and will be available on the VISTA Campus Social Media Monday (SMM) landing page along with the archives of previous webshops at http://vistacampus.org/mod/resource/view.php?id=1957 • All Links used during this webshop will be made available at the end of the presentation
  • 5. TODAY’S PRESENTERS… Michelle Bond Elizabeth L. Matthews Danielle Ricks Project VISTA Alumni Outreach Social Media Manager and Support Specialist Specialist Campaign Corporation for Campaign Consultation, National & Consultation, Inc. Community Service Inc.
  • 6. WELCOME Elizabeth L. Matthews VISTA Alumni Outreach and Support Specialist Corporation for National and Community Service
  • 7. WELCOME OUR GUESTS Michael Dummeyer Mario Quinones VISTA Outreach Coordinator, Social Media Coordinator Coalition for Compassion and Justice Human Rights Initiative of North Texas Prescott, Arizona Dallas, Texas
  • 8. PURPOSE… Social Media Monday (SMM) webshops: virtual workshops – real social change We will provide you - members, sponsors, community leaders, alumni, and others - with: – Hands-on access to social media applications such as social networking blogging, video/photo sharing, bookmarking, etc. – An opportunity to learn how to strategically use these tools to create social change In addition, SMM webshops are: – Hosted by technology experts along with a variety of VISTAs and guests with on-the-ground experience – Aimed to give you a specific set of skills each month to assist you in your VISTA role and social change efforts
  • 9. TODAY’S SMM AGENDA… • Social Media Management Explained • Getting Started • Social Media Management Tools • Social Media Messaging Plan • Case Studies from our VISTAs • Q&A
  • 10. Poll In your role, are you responsible for social media?  a. Yes  b. No How many social media sites are you currently managing?  a. None  b. 1-2  c. 2-3  d. 3 or more Are you currently using social media management tools?  a. Yes  b. No Have you developed a social media messaging plan?  a. Yes  b. No
  • 11. What is Social Media Management?
  • 12. Why Social Media Management • You can’t be everywhere at once • Saves time when you really need it • Keeps your audience engaged • Continues to promote your organization’s mission • Helps you stay on message Poll Results
  • 13. Getting Started • Analyze the content • Examine the audience for each of your platforms • Determine the SM management tools • Develop a SM messaging plan
  • 14. Five Superior Social Media Management Tools 1.TweetDeck 2.CoTweet 3.HootSuite 4.Seesmic/Ping 5.SocialOomph
  • 22. SM Messaging Plan continued
  • 23. SM Messaging Plan continued
  • 24. SM Messaging Plan continued
  • 25. VISTA Case Study Michael Dummeyer VISTA Outreach Coordinator, Coalition for Compassion and Justice Prescott, Arizona http://www.yavapaiccj.org/
  • 26.
  • 27. VISTA Case Study Mario Quinones Social Media Coordinator Human Rights Initiative of North Texas in Dallas http://www.hrionline.org/
  • 28.
  • 30. Take a Campus Tour… http://vistacampus.org/mod/forum/discuss.php?d=1083
  • 31. THINGS TO KEEP IN MIND… 1. Hatch Act – restrictions on political activity by federal government employees and by employees of certain state and local government agencies 2. Being Tasteful and Appropriate – remember you’re representing VISTA 3. Staying Safe online – protecting yourself, and your organization while online: • Keep your passwords in a secure place • Do not share your password with anyone • Be selective in choosing your username and email address • Don’t give out information simply because it is requested • Block or ignore unwanted users • Don’t allow others to draw you into conflict • Watch what you “say” online • Never use a work account for personal use Hatch Act Information http://www.americorps.gov/help/vistahandbook/chapter14.html Staying Safe On Line http://www.staysafeonline.info/  LOAD EVALUATION
  • 33. VISTA Social Media Useful Links VISTA Campus SMM Course Page http://vistacampus.org/mod/resource/view.php?id=1597 VISTA on Twitter http://twitter.com/VISTAbuzz VISTA Facebook Member Page http://www.facebook.com/AmeriCorpsVISTA VISTA Facebook Alumni Page http://www.facebook.com/AmeriCorpsVISTAAlumni VISTA on YouTube http://www.youtube.com/user/VISTAOutreach Flickr http://www.flckr.com/groups/visfor Foursquare https://foursquare.com/vistabuzz Gowalla https://gowalla.com/users/VISTAbuzz/ MeetUp http://www.meetup.com/VISTA-MeetUp/
  • 34. THANK YOU FOR JOINING US FOR Social Media Monday Virtual workshops – real social change “See” you… next time: February 6, 2012 3:00 PM ET Google: Building Capacity through Technology Upcoming SMM Schedule http://vistacampus.org/mod/forum/discuss.php?d=1090#p4428 Keep the conversation going http://vistacampus.org/mod/forum/discuss.php?d=483#p2435