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                     Introduction
                     	    Is this guide for you?
                     	    A word about KCM

                     Chapter 1:
                     Let’s Bring Shadow Inventory into the Light
                     	    How shadow inventory is calculated
                     	    Where to find the details on shadow inventory

                     Chapter 2:
                     How Shadow Inventory Affects YOU
                     	    The truth about supply and demand

                     Chapter 3:
                     Uncovering the Shadow Inventory in Your Area
                     	    How to find the information you need
                     	    What KCM recommends

                     Bonus Chapter:
                     How to Discuss Shadow Inventory With Your Clients
                     	    Use visuals to make your point

                     Conclusion:
                     Help is Just a Click Away




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                  introduction
                  Over the past few years, the term “shadow inventory”
   We’re here     has been making its way into the vocabulary of many real
    to confirm    estate agents. In fact, the topic has become quite volatile,
                  with agents from all over the country debating whether
 that shadow      shadow inventory actually exists.
inventory not
                  To help you make sense of it all, in this guide we will…
   only exists,
                  •	 Define what shadow inventory means
    but that it
                  •	 Show how shadow inventory is calculated
will also have    •	 Explain why every real estate agent needs a basic
an impact on         understanding of shadow inventory and how it affects a
                     market
  all markets
                  •	 Provide resources for uncovering the shadow inventory
      for quite      in your market
  some time.
                  And, if you stick with us to the end, we will share a bonus
                  section where you’ll find ways to discuss this topic with a
                  buyer and seller without them (or you) getting a migraine.




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              is this guide
              fo r yo u ?
              Some people believe that shadow inventory only affects
              people in the previously named “sand states”: Florida,
              Arizona, California, and Nevada. So if you live and work in
              one of those states, then you’ll definitely want to read this.              Consumers in
                                                                                         all markets are
              But here’s the truth…
                                                                                          hearing about
              If you list and sell property for a living anywhere in the                shadow inventory
              United States, then you should read this guide because                       in the news.
              consumers in all markets are hearing about shadow
              inventory in the news. You owe it to your clients to know
              what’s going on and to explain what the impact of shadow
              inventory will be in your market.


                                                                 So how do we know so much about shadow inventory?
                                                                 That’s certainly a valid question. Because we are
                                                                 constantly reporting on the changes and updates in
                                                                 the real estate industry via our KCMblog.com and our
                                                                 Keeping Current Matters™ program, we have a unique
                                                                 and in-depth view of the market. We examine national
                                                                 trends and how they affect the industry as a whole.

                                                                 Additionally, in January 2011, the founder of KCM, Steve

         a word                                                  Harney, appeared on Fox Business (at the peak of the
                                                                 confusion about shadow inventory) to clarify some of
                                                                 the common misunderstandings about shadow inventory

         about                                                   and to provide an analysis of the market at that point.



         KC M
                                                                 So you could say that KCM is a company that put
                                                                 shadow inventory in the spotlight! Now, let’s shed some
                                                                 light on the topic for you.


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chapter one
                               Let’s Bring Shadow
                               Inventory into the Light

The first and most natural          to doubt the validity of shadow inventory. Many cite the
question is: “What is shadow        banking organizations’ reports and statements that
inventory?”                         they are not holding back inventory from the market.

Here’s the definition we            Realize that the bank-owned properties account for only
like to use:                        some of the shadow inventory. There are many more
                                    houses that “are not yet for sale that will eventually come
  “Shadow Inventory refers          to market in the near future,” as the definition states.
  to the inventory of homes
  not yet for sale that will        So let’s look at what is included in shadow inventory.
  eventually come to market         Once you have the full picture of what it includes, it’s
  in the near future.”              hard to refute its existence.

When the concept of shadow
inventory first emerged, many
doubted it was real. But as
                                                “Shadow Inventory
more and more homes became
distressed and went into                      refers to the inventory
foreclosure—with some listed                   of homes not yet for
for sale right away while others
sat in the shadows—the concept
                                             sale that will eventually
became more mainstream.                       come to market in the
Still, some people today continue                  near future.”




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                 How shadow inventory is calculated
                     Shadow inventory includes 3 categories      The percentage of those who do catch
                     of houses:                                  up on their mortgage payment is
                                                                 often referred to as the “cure rate.”
                     1.	 Properties already foreclosed on but    Unfortunately, the cure rate is incredibly
                         not brought to market yet               low in this new market reality. From
                     2.	 Houses currently in the foreclosure     2000 to 2006, the cure rate averaged
                         process                                 45%. Since then, the cure rate has
                     3.	 Properties where the homeowner          been at record lows of less than 5%.
                         is seriously delinquent on their
                         mortgage payment (at least 90 days
                         behind)

                     Categories 1 and 2 seem obvious
                     for inclusion, but why category 3 –
                     properties where the homeowner is
                     seriously delinquent on their mortgage
                     payment? We include these because
                     studies show that 95+% of all those
                     who fall 90 days behind on their            Since we now have a less than 5%
                     mortgage payment never catch up, and        cure rate, not including delinquent
                     these properties do eventually come to      properties in the calculation would be
                     the market as distressed sales (either      misinformation and a disservice to the
                     short sales or foreclosures).               real estate industry and our clients.




                     Foreclosed                             In the                         Seriously
                     but not on                          foreclosure                      delinquent
                       market                              process                          homes
                                                                                        (at least 90 days behind)




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Where to find the details on
shadow inventory
Searching for information about shadow      But beware! You’ll find different
inventory can be a lot like searching for   numbers and figures for shadow
a needle in a haystack. It’s there, but     inventory depending on which source
it’s extremely hard to see. So before       you use. Why?
you go spinning your wheels trying to
find something definitive, keep in mind     When compiling their information, each
that 3 key companies provide regular,       organization uses the numbers and
detailed information about shadow           data they have access to, and this
inventory. They are:                        information is not always the same
                                            for each reporting agency. Also, each
1.	 CoreLogic’s Negative Equity Report      organization uses slightly different
2.	 LPS’s Monthly Mortgage Monitor          methodologies to get their numbers.
3.	 S&P Indices (quarterly reports)
                                            So which numbers should you believe?
Others that report on shadow inventory
from time to time include:                  At KCM, we use CoreLogic’s numbers
1.	 Barclays Capital                        for shadow inventory, which tend to
2.	 Capital Economics                       be lower than what the others report.
3.	 Calculated Risk Blog                    That’s because CoreLogic is the only
                                            firm (that we know of as of this writing)
                                            that actively scrubs their information
                                            against what is currently on the market.
                                            This creates a truer report of what
                                            inventory is “in the shadows.” So as far
                                            as we can tell, they are providing the
                                            best and cleanest data regarding this
                                            market segment.




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                 chapter two
                                                How Shadow Inventory
                                                Affects YOU

                 As a real estate professional,         In order for you to get the best price available for your
                 you need to have at least a            seller, you need to understand what will impact pricing in
                 basic understanding of shadow          the next 6 months. In the near future, the release of this
                 inventory … regardless of where        shadow inventory will certainly have an impact. Why? It all
                 you live and work. This knowledge      comes down to supply and demand.
                 will play a big role in how well you
                 do your job.

                 For example, when you’re working
                 with a seller, he or she will have 4
                 key questions about working with                   In order for you to get
                 you as the listing agent:
                                                                   the best price available
                 1.	 Can you sell my house?                        for your seller, you need
                 2.	 Can you get me the best price                 to understand what will
                     available?                                      impact pricing in the
                 3.	 Can you do this in the shortest                    next 6 months.
                     time possible?
                 4.	 Can you take care of all the
                     hassles that will occur during
                     the selling process?




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The truth about supply and demand
The law of supply and demand is in        Here’s why…
effect every day in every industry. For   As shadow inventory comes to market,
example, when farmers have a low          it adds to the supply in that market.
harvest of their crops, food prices go    How that additional inventory affects you
up (the demand for the food is high
                                          depends on your current market condition.
but the supply is low). But when they
have “bumper” crops and produce
                                          Here’s a simple analogy we like to use
more than anyone expected, food
                                          to put it in perspective: Think of your
prices go down (the supply easily
meets the demand).                        market as a town. Within that town is
                                          a river (inventory) running through it.
In real estate, the price of a property   The clouds in the sky are the shadow
is dependent on supply and demand         inventory waiting to be released to
as well. As an educator in the real       market. When it rains (when the shadow
estate industry, you simply cannot        inventory releases), it fills the river (the
forget this concept and how it impacts    inventory levels) to new heights.
future pricing in your market.



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                 Scenario A:
                 If you have an extreme shortage of             And let’s not forget one important
                 inventory (1-2 months), then it’s like         point: This is not just any supply
                 you’re in a drought and the river is very      coming to market. Many, if not most, of
                 low. You need some rain to replenish           these listings will come to market as
                 the river so everything can go back to         distressed properties (short sales and
                 normal. In this case, the additional           REOs). In other words, their prices
                 inventory could be much needed                 will be naturally lower. So unless your
                 because the supply is low and the              market is in dire need of inventory,
                 demand is high.                                these additional distressed listings
                                                                can certainly soften prices in your
                 Scenario B:                                    area. Both you and your clients need
                 If you have normal inventory (5-6              to understand this important point
                 months typically), when it rains the           because it will affect pricing across
                 river will crest slightly, resulting in        the board.
                 some flooded roads and some water
                 in basements. In this case, real estate
                 prices will soften, but it probably won’t
                 be catastrophic. Supply and demand
                 will be roughly equal.

                 Scenario C:
                 If you have far too much inventory (7+
                 months), then any new rain will cause
                 major flooding throughout the entire town,
                 with some houses literally going under
                 water. In this case, real estate prices will
                 drop because the supply will be abundant
                 as compared to the demand.
                                                                                       As shadow
                                                                                       inventory
                                                                                       comes to
                                                                                       market, it adds
                                                                                       to the supply in
                                                                                       that market.

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chapter three

                              Uncovering the Shadow
                              Inventory in Your Area

Now that you realize shadow inventory is real and can affect pricing in your
area, you need to get a handle on how much shadow inventory is coming in your
particular market.



How do you do that?
                                              90 Day Delinquent
Remember, you have to look at 3
key areas:                                         Foreclosure Process

1.	 Properties where the                               Foreclosure
    homeowner is seriously
    delinquent on their mortgage
    payment (at least 90 days                             REO on the Market
    behind)
2.	 Houses currently in the
    foreclosure process
3.	 Properties already foreclosed
    on but that have not been
    brought to market yet




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                                                           •	 CoreLogic has a paid service that can
                                                              get you information down to the zip
                                                              code level.
                                                           •	 The Mortgage Bankers Association
                                                              (MBA) has a paid service that can get
                                                              you different numbers at the county
                                                              level.
                                                           •	 RealtyTrac has both free and paid
                                                              services depending on your state,
                                                              county, and what information you’re
                                                              looking for.


                                                           What KCM
                                                           recommends
                 How to find
                                                           To thrive in the real estate industry (even
                                                           with the influx of shadow inventory coming

                 the information                           to market), you need to do 3 key things:


                 you need                                  1.	 Understand the basics of shadow
                                                               inventory and how it will impact supply
                 Knowing what information you need to
                                                               and demand for the next 6 months.
                 gather is certainly a good first step.
                                                               We discussed these topics in chapters
                 Next you need to know where and how
                                                               1 and 2 of this guide.
                 to find the data.
                                                           2.	 Know the key indicators for shadow
                                                               inventory nationally and in your state.
                 Unfortunately, getting accurate
                                                               Take that information and combine
                 information about delinquencies and
                                                               it with your knowledge of your local
                 foreclosures at the local level (down
                                                               market to determine the impact
                 to specific cities, zip codes, and even
                                                               shadow inventory will have on your
                 neighborhoods) is difficult and often
                                                               clients. We discussed this topic in
                 expensive. With that said, though,
                                                               chapter 2.
                 there are a few places you can go
                                                           3.	 Prepare well enough so you can
                 to find some of this data at different
                                                               simply and effectively explain shadow
                 levels of localness.
                                                               inventory and its impact on your
                                                               market to a buyer or seller. We’ll
                                                               discuss this in the next chapter.



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bonus chapter
                              How to Discuss Shadow
                              Inventory With Your Clients

Make no mistake … your clients        based on your research and understanding, explain
are hearing about shadow              what impact (or lack thereof in some markets) shadow
inventory on the news and from        inventory will have on them.
other sources. Your job is to help
them separate the facts from          Whatever you do, don’t ignore the topic of shadow
the hype so they can make an          inventory when talking with clients. Don’t try to sweep
informed decision. The question       it under the rug, imply it’s not important, or downplay it
is, how?                              any way. Your clients have already heard about it. They
                                      may be confused about it. They may have questions
It all comes down to open and         about it. Ignoring it will not help them make an
honest communication. When            educated decision. Talk about it openly and honestly.
you’re working with a client—
whether a seller or a buyer—you
need to bring them through an
educational process, like we did in                    When you’re
this guide with shadow inventory.
                                                     working with a
To do this, explain to them that                   client you need to
you have shadow inventory in                       bring them through
your market (and thus a greater
supply than is visible in the                        an educational
MLS), and then explain why this                         process.
excess inventory is there. Finally,




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                 Use visuals to make your point
                 You’ve likely heard the saying, “A picture is worth a thousand    Both are correct, but the
                 words.” That phrase is truer today than ever before. With         picture description is
                 so many people busy and overwhelmed with information,             easier and more effective.
                 conveying something in a simple yet powerful visual is often      Why? Research at 3M
                 more persuasive than an hour-long conversation.                   Corporation concluded that
                                                                                   people process visuals
                 For decades researchers have been looking at how                  60,000 times faster than
                 people process information and what types of messages             text. Other studies have
                 promote understanding. And for decades the research has           found that the human brain
                 continually been coming back to one key point: People             deciphers image elements
                 process and remember visuals better than words.                   simultaneously, while
                                                                                   language is decoded in a
                 For example, if you had to describe what a circle was to          linear, sequential manner,
                 someone, which of the following two approaches is easier          meaning it takes more time
                 and more effective:                                               to process and understand
                 1.	 Give a visual explanation:                                    words than images.
                                                                                   And in terms of people
                 	                                                                 actually remembering
                                                                                   the information, research
                                                                                   shows that people
                 2.	 Give a textual explanation:                                   remember visual messages
                         A curved line with every point equal                      six times better than verbal
                         distance from the center                                  messages.




                     The Value of Visuals
                                                                        A curved line with every
                                                    vs.                   point equal distance
                                                                            from the center.
                       (visual explanation)                                   (spoken/written explanation)




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Research shows that people remember visual
messages 6 times better than verbal messages.
Without looking, can you recite back the
textual description of what a circle is?
Most people can’t.

Therefore, don’t just tell people about
shadow inventory; show them what they
need to know. Use strong visuals during
your conversation that reinforce key
messages. Keep these images on your
tablet or smart phone so you always
have them when you need them.              •	 Finally, show your client how the
                                              potential of additional inventory
•	 Show them the process of homes             can affect their months supply.
   going to foreclosure. For example:         For example:

     90 Day Delinquent

        Foreclosure Process

           Foreclosure

             REO on the Market



•	 Show them a map of your state and
   what the shadow inventory numbers,      The more visual you can make the
   foreclosure numbers, and month’s        communication, the better your
   supply of inventory numbers are         clients will understand and remember
   for various areas of your state,        the information. When you and your
   including your own area.                clients are in complete alignment
                                           and agreement on key factors of the
                                           listing, the transaction will progress
                                           much smoother.


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                                          Conclusion
                             Shadow       The agents who understand shadow inventory and
                                          adequately communicate it to their clients will fare much
                         inventory is     better in the coming months.
                         real, it’s not
                     going away any       So here’s your action plan:
                     time soon, and       1.	 Educate yourself as much as possible about shadow
                        it will affect        inventory—what it is and how it can (and will) affect
                                              your clients.
                       you and your
                                          2.	 Get a handle on how much shadow inventory exists in
                           market in          your area. Use the sources provided as a start.
                          some way.       3.	 Practice the key informational talking points your
                                              clients need to know about shadow inventory.
                                          4.	 Create strong visuals to reinforce the key messages
                                              your clients need to know, and keep these visuals with
                                              you at all times (on your smart phone or tablet).
                                          5.	 Integrate this information into all your client
                                              presentations.

                                          And remember that KCM can help you make sense of it all.
                                          We not only information every month,
                                          but we also provide you with many of the visuals you need
                                          to bring the information directly to the consumer.

                                          Ready to learn more about KCM?
                                          Go to whatisKCM.com




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Guide to understanding Shadow Inventory

  • 1.
  • 2. 2 Introduction Is this guide for you? A word about KCM Chapter 1: Let’s Bring Shadow Inventory into the Light How shadow inventory is calculated Where to find the details on shadow inventory Chapter 2: How Shadow Inventory Affects YOU The truth about supply and demand Chapter 3: Uncovering the Shadow Inventory in Your Area How to find the information you need What KCM recommends Bonus Chapter: How to Discuss Shadow Inventory With Your Clients Use visuals to make your point Conclusion: Help is Just a Click Away share this e-guide
  • 3. 3 introduction Over the past few years, the term “shadow inventory” We’re here has been making its way into the vocabulary of many real to confirm estate agents. In fact, the topic has become quite volatile, with agents from all over the country debating whether that shadow shadow inventory actually exists. inventory not To help you make sense of it all, in this guide we will… only exists, • Define what shadow inventory means but that it • Show how shadow inventory is calculated will also have • Explain why every real estate agent needs a basic an impact on understanding of shadow inventory and how it affects a market all markets • Provide resources for uncovering the shadow inventory for quite in your market some time. And, if you stick with us to the end, we will share a bonus section where you’ll find ways to discuss this topic with a buyer and seller without them (or you) getting a migraine. share this e-guide
  • 4. 4 is this guide fo r yo u ? Some people believe that shadow inventory only affects people in the previously named “sand states”: Florida, Arizona, California, and Nevada. So if you live and work in one of those states, then you’ll definitely want to read this. Consumers in all markets are But here’s the truth… hearing about If you list and sell property for a living anywhere in the shadow inventory United States, then you should read this guide because in the news. consumers in all markets are hearing about shadow inventory in the news. You owe it to your clients to know what’s going on and to explain what the impact of shadow inventory will be in your market. So how do we know so much about shadow inventory? That’s certainly a valid question. Because we are constantly reporting on the changes and updates in the real estate industry via our KCMblog.com and our Keeping Current Matters™ program, we have a unique and in-depth view of the market. We examine national trends and how they affect the industry as a whole. Additionally, in January 2011, the founder of KCM, Steve a word Harney, appeared on Fox Business (at the peak of the confusion about shadow inventory) to clarify some of the common misunderstandings about shadow inventory about and to provide an analysis of the market at that point. KC M So you could say that KCM is a company that put shadow inventory in the spotlight! Now, let’s shed some light on the topic for you. share this e-guide
  • 5. 5 chapter one Let’s Bring Shadow Inventory into the Light The first and most natural to doubt the validity of shadow inventory. Many cite the question is: “What is shadow banking organizations’ reports and statements that inventory?” they are not holding back inventory from the market. Here’s the definition we Realize that the bank-owned properties account for only like to use: some of the shadow inventory. There are many more houses that “are not yet for sale that will eventually come “Shadow Inventory refers to market in the near future,” as the definition states. to the inventory of homes not yet for sale that will So let’s look at what is included in shadow inventory. eventually come to market Once you have the full picture of what it includes, it’s in the near future.” hard to refute its existence. When the concept of shadow inventory first emerged, many doubted it was real. But as “Shadow Inventory more and more homes became distressed and went into refers to the inventory foreclosure—with some listed of homes not yet for for sale right away while others sat in the shadows—the concept sale that will eventually became more mainstream. come to market in the Still, some people today continue near future.” share this e-guide
  • 6. 6 How shadow inventory is calculated Shadow inventory includes 3 categories The percentage of those who do catch of houses: up on their mortgage payment is often referred to as the “cure rate.” 1. Properties already foreclosed on but Unfortunately, the cure rate is incredibly not brought to market yet low in this new market reality. From 2. Houses currently in the foreclosure 2000 to 2006, the cure rate averaged process 45%. Since then, the cure rate has 3. Properties where the homeowner been at record lows of less than 5%. is seriously delinquent on their mortgage payment (at least 90 days behind) Categories 1 and 2 seem obvious for inclusion, but why category 3 – properties where the homeowner is seriously delinquent on their mortgage payment? We include these because studies show that 95+% of all those who fall 90 days behind on their Since we now have a less than 5% mortgage payment never catch up, and cure rate, not including delinquent these properties do eventually come to properties in the calculation would be the market as distressed sales (either misinformation and a disservice to the short sales or foreclosures). real estate industry and our clients. Foreclosed In the Seriously but not on foreclosure delinquent market process homes (at least 90 days behind) share this e-guide
  • 7. 7 Where to find the details on shadow inventory Searching for information about shadow But beware! You’ll find different inventory can be a lot like searching for numbers and figures for shadow a needle in a haystack. It’s there, but inventory depending on which source it’s extremely hard to see. So before you use. Why? you go spinning your wheels trying to find something definitive, keep in mind When compiling their information, each that 3 key companies provide regular, organization uses the numbers and detailed information about shadow data they have access to, and this inventory. They are: information is not always the same for each reporting agency. Also, each 1. CoreLogic’s Negative Equity Report organization uses slightly different 2. LPS’s Monthly Mortgage Monitor methodologies to get their numbers. 3. S&P Indices (quarterly reports) So which numbers should you believe? Others that report on shadow inventory from time to time include: At KCM, we use CoreLogic’s numbers 1. Barclays Capital for shadow inventory, which tend to 2. Capital Economics be lower than what the others report. 3. Calculated Risk Blog That’s because CoreLogic is the only firm (that we know of as of this writing) that actively scrubs their information against what is currently on the market. This creates a truer report of what inventory is “in the shadows.” So as far as we can tell, they are providing the best and cleanest data regarding this market segment. share this e-guide
  • 8. 8 chapter two How Shadow Inventory Affects YOU As a real estate professional, In order for you to get the best price available for your you need to have at least a seller, you need to understand what will impact pricing in basic understanding of shadow the next 6 months. In the near future, the release of this inventory … regardless of where shadow inventory will certainly have an impact. Why? It all you live and work. This knowledge comes down to supply and demand. will play a big role in how well you do your job. For example, when you’re working with a seller, he or she will have 4 key questions about working with In order for you to get you as the listing agent: the best price available 1. Can you sell my house? for your seller, you need 2. Can you get me the best price to understand what will available? impact pricing in the 3. Can you do this in the shortest next 6 months. time possible? 4. Can you take care of all the hassles that will occur during the selling process? share this e-guide
  • 9. 9 The truth about supply and demand The law of supply and demand is in Here’s why… effect every day in every industry. For As shadow inventory comes to market, example, when farmers have a low it adds to the supply in that market. harvest of their crops, food prices go How that additional inventory affects you up (the demand for the food is high depends on your current market condition. but the supply is low). But when they have “bumper” crops and produce Here’s a simple analogy we like to use more than anyone expected, food to put it in perspective: Think of your prices go down (the supply easily meets the demand). market as a town. Within that town is a river (inventory) running through it. In real estate, the price of a property The clouds in the sky are the shadow is dependent on supply and demand inventory waiting to be released to as well. As an educator in the real market. When it rains (when the shadow estate industry, you simply cannot inventory releases), it fills the river (the forget this concept and how it impacts inventory levels) to new heights. future pricing in your market. share this e-guide
  • 10. 10 Scenario A: If you have an extreme shortage of And let’s not forget one important inventory (1-2 months), then it’s like point: This is not just any supply you’re in a drought and the river is very coming to market. Many, if not most, of low. You need some rain to replenish these listings will come to market as the river so everything can go back to distressed properties (short sales and normal. In this case, the additional REOs). In other words, their prices inventory could be much needed will be naturally lower. So unless your because the supply is low and the market is in dire need of inventory, demand is high. these additional distressed listings can certainly soften prices in your Scenario B: area. Both you and your clients need If you have normal inventory (5-6 to understand this important point months typically), when it rains the because it will affect pricing across river will crest slightly, resulting in the board. some flooded roads and some water in basements. In this case, real estate prices will soften, but it probably won’t be catastrophic. Supply and demand will be roughly equal. Scenario C: If you have far too much inventory (7+ months), then any new rain will cause major flooding throughout the entire town, with some houses literally going under water. In this case, real estate prices will drop because the supply will be abundant as compared to the demand. As shadow inventory comes to market, it adds to the supply in that market. share this e-guide
  • 11. 11 chapter three Uncovering the Shadow Inventory in Your Area Now that you realize shadow inventory is real and can affect pricing in your area, you need to get a handle on how much shadow inventory is coming in your particular market. How do you do that? 90 Day Delinquent Remember, you have to look at 3 key areas: Foreclosure Process 1. Properties where the Foreclosure homeowner is seriously delinquent on their mortgage payment (at least 90 days REO on the Market behind) 2. Houses currently in the foreclosure process 3. Properties already foreclosed on but that have not been brought to market yet share this e-guide
  • 12. 12 • CoreLogic has a paid service that can get you information down to the zip code level. • The Mortgage Bankers Association (MBA) has a paid service that can get you different numbers at the county level. • RealtyTrac has both free and paid services depending on your state, county, and what information you’re looking for. What KCM recommends How to find To thrive in the real estate industry (even with the influx of shadow inventory coming the information to market), you need to do 3 key things: you need 1. Understand the basics of shadow inventory and how it will impact supply Knowing what information you need to and demand for the next 6 months. gather is certainly a good first step. We discussed these topics in chapters Next you need to know where and how 1 and 2 of this guide. to find the data. 2. Know the key indicators for shadow inventory nationally and in your state. Unfortunately, getting accurate Take that information and combine information about delinquencies and it with your knowledge of your local foreclosures at the local level (down market to determine the impact to specific cities, zip codes, and even shadow inventory will have on your neighborhoods) is difficult and often clients. We discussed this topic in expensive. With that said, though, chapter 2. there are a few places you can go 3. Prepare well enough so you can to find some of this data at different simply and effectively explain shadow levels of localness. inventory and its impact on your market to a buyer or seller. We’ll discuss this in the next chapter. share this e-guide
  • 13. 13 bonus chapter How to Discuss Shadow Inventory With Your Clients Make no mistake … your clients based on your research and understanding, explain are hearing about shadow what impact (or lack thereof in some markets) shadow inventory on the news and from inventory will have on them. other sources. Your job is to help them separate the facts from Whatever you do, don’t ignore the topic of shadow the hype so they can make an inventory when talking with clients. Don’t try to sweep informed decision. The question it under the rug, imply it’s not important, or downplay it is, how? any way. Your clients have already heard about it. They may be confused about it. They may have questions It all comes down to open and about it. Ignoring it will not help them make an honest communication. When educated decision. Talk about it openly and honestly. you’re working with a client— whether a seller or a buyer—you need to bring them through an educational process, like we did in When you’re this guide with shadow inventory. working with a To do this, explain to them that client you need to you have shadow inventory in bring them through your market (and thus a greater supply than is visible in the an educational MLS), and then explain why this process. excess inventory is there. Finally, share this e-guide
  • 14. 14 Use visuals to make your point You’ve likely heard the saying, “A picture is worth a thousand Both are correct, but the words.” That phrase is truer today than ever before. With picture description is so many people busy and overwhelmed with information, easier and more effective. conveying something in a simple yet powerful visual is often Why? Research at 3M more persuasive than an hour-long conversation. Corporation concluded that people process visuals For decades researchers have been looking at how 60,000 times faster than people process information and what types of messages text. Other studies have promote understanding. And for decades the research has found that the human brain continually been coming back to one key point: People deciphers image elements process and remember visuals better than words. simultaneously, while language is decoded in a For example, if you had to describe what a circle was to linear, sequential manner, someone, which of the following two approaches is easier meaning it takes more time and more effective: to process and understand 1. Give a visual explanation: words than images. And in terms of people actually remembering the information, research shows that people 2. Give a textual explanation: remember visual messages A curved line with every point equal six times better than verbal distance from the center messages. The Value of Visuals A curved line with every vs. point equal distance from the center. (visual explanation) (spoken/written explanation) share this e-guide
  • 15. 15 Research shows that people remember visual messages 6 times better than verbal messages. Without looking, can you recite back the textual description of what a circle is? Most people can’t. Therefore, don’t just tell people about shadow inventory; show them what they need to know. Use strong visuals during your conversation that reinforce key messages. Keep these images on your tablet or smart phone so you always have them when you need them. • Finally, show your client how the potential of additional inventory • Show them the process of homes can affect their months supply. going to foreclosure. For example: For example: 90 Day Delinquent Foreclosure Process Foreclosure REO on the Market • Show them a map of your state and what the shadow inventory numbers, The more visual you can make the foreclosure numbers, and month’s communication, the better your supply of inventory numbers are clients will understand and remember for various areas of your state, the information. When you and your including your own area. clients are in complete alignment and agreement on key factors of the listing, the transaction will progress much smoother. share this e-guide
  • 16. 16 Conclusion Shadow The agents who understand shadow inventory and adequately communicate it to their clients will fare much inventory is better in the coming months. real, it’s not going away any So here’s your action plan: time soon, and 1. Educate yourself as much as possible about shadow it will affect inventory—what it is and how it can (and will) affect your clients. you and your 2. Get a handle on how much shadow inventory exists in market in your area. Use the sources provided as a start. some way. 3. Practice the key informational talking points your clients need to know about shadow inventory. 4. Create strong visuals to reinforce the key messages your clients need to know, and keep these visuals with you at all times (on your smart phone or tablet). 5. Integrate this information into all your client presentations. And remember that KCM can help you make sense of it all. We not only information every month, but we also provide you with many of the visuals you need to bring the information directly to the consumer. Ready to learn more about KCM? Go to whatisKCM.com share this e-guide