Dan Quinn's slides and links to video case studies, from Exec Breakfast Event at the Savoy July 2012. For further information contact Dan.Quinn@achilles.com

1. Achilles
Executive
Overview
Dan Quinn
Achilles New Sector
Development Director
services for professional procurement
be better informed, make better decisions
Achilles Information Ltd
Commercial in Confidence

2. Agenda
1. Overview of Achilles organisation
2. Overview of Achilles model & support
Explainer video
Shell Case study
Lend Lease Case study
3. Summary
4. Contact details
© Achilles Group Limited 2

3. Our Global reach/Our global sectors
Achilles Overview
Model & Support
Norway Sweden
Summary
Denmark
UK
Hol. Poland
Ireland
Contact Details Germany
Slov.
Kazakhstan
Spai Italy
USA Portugal
n
China
Mexico
Hong Kong
India
Colombia
Nigeria
Peru
Australia
Brazil
Chile
Argentina
Turnover Employees Global offices
>£50m 750+ 23
© Achilles Group Limited

4. Our Global reach/Our global sectors
Achilles Overview
Model & Support
Norway Sweden
Summary
Denmark
UK
Hol. Poland
Ireland
Contact Details Germany
Slov.
Kazakhstan
Spai Italy
USA Portugal
n
China
Mexico
Hong Kong
India
Colombia
Nigeria
Peru
Australia
Brazil
Chile
Argentina
Turnover Employees Global offices
>£50m 750+ 23
© Achilles Group Limited

5. A Sample of Achilles Customers
Achilles Overview
Model & Support
Summary
Contact Details
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6. Short Summary Video – Achilles in 2mins
Achilles Overview
Model & Support
Summary
Contact Details
http://www.youtube.com/watch?v=PJRBWz1pHnw&feature=pl
ayer_embedded
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7. First Principles - Typical Supply Chain Risk Focus
Achilles Overview
Co’s normally
manage only this
Model & Support Data and validate
Summary
Contact Details
Top spend /critical
With Achilles all supplier
data is validated &
some are audited
RISK
Entire supply chain
How we operate
© Achilles Group Limited

8. Total Risk Management Solution (TSMS)
.....1. example of a single organisation model
Achilles Overview Current & Potential Suppliers
Stage 1 – Supplier Registration
Collection of essential information on the supplier ,
Model & Support filled in through the buyers’ own website, its quick
& easy, but gives enough data to allow an effective
Summary
REGISTRATION risk assessment.
Contact Details
Stage 2 - Supplier Pre-qualification
Risk Assessment Higher risk suppliers complete a detailed
questionnaire which is subject to a desktop
evaluation. Other steps may include; financial
PRE-
monitoring, health & safety assessment etc.
QUAL
Stage 3 – Supplier Audit & Assessment
If the supplier is very high risk then they may need
to be audited before being eligible for contracts
Stage 4 – Technical Audit
AUDIT
Typically organisations like to keep control of
Increasing technical audit content, but outsource the non-
Risk critical & resource intensive elements
© Achilles Group Limited

9. Short Example Video
– Shell Global Implementation
Achilles Overview
Model & Support
Summary
Contact Details
http://www.youtube.com/watch?v=AXV0bPEIz-I
© Achilles Group Limited 9

10. Total Risk Management Solution (TSMS)
....2. example of a pan-sector ‘community’ model
Achilles Overview ALL Suppliers
Model & Support 1. FUNDAMENTALS: Contact Details,
Parent/Ownership Structure, Management
Summary
REGISTRATION Structure, Product Codes, Insurances,
Codes of Conduct, Custom Questions
Contact Details
Risk Assessment
2. RISK MANAGEMENT: Quality, Corporate
Social Responsibility (CSR),
PRE- Environmental/Sustainability, Health &
QUAL Safety, Financial Health, Custom Questions
3. AUDIT: Management Controls, Legislation
& Other Compliance, Training & Competence,
AUDIT
Increasing
Social & Ethical Behaviour, Supply Chain
Risk Management., Emergency Preparedness &
Security, Quality Management Controls,
Sustainability , Financial Health prospects.
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11. Achilles ‘Community’ Overview
Achilles Overview Current & Potential Current & Potential Current & Potential Current & Potential
Suppliers Suppliers Suppliers Suppliers
Model & Support
Organisation Focus
Summary
Contact Details
RISK RISK RISK RISK
Pan-Sector Focus
Sector
Increasing
SECTOR
Risk AUDIT
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12. Power of the Community
Achilles Overview Without Achilles With Achilles
Model & Support
Summary
Contact Details
One-to-one Many-to-many
Buyers Suppliers Buyers Suppliers
Non updated information Shared information, greater
Narrow market view – your efficiencies
suppliers only Increased market opportunities
Duplication of supplier information Up-to-date, valid information
and audits A tried, tested & trusted business
Costly for both buyers and supplier model
to maintain Cost effective
© Achilles Group Limited 12

13. Short Case Study Video
– Lend Lease & Construction Sector
Achilles Overview
Model & Support
Summary
Contact Details
http://www.youtube.com/watch?v=QbF9ro1q8c4&feature=rel
mfu
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14. Achilles Summary
Achilles helps improve supply chains, by collaboratively:
Achilles Overview
Model & Support
Summary 1.Ensuring easy access to To deliver up to date & accurate
reliable supplier & sub- supplier info down the tiers.
Contact Details contractor information... To reduce supply chain disruption/
cost, legal issues & reputational
2.Helping manage your damage.
riskiest suppliers pro-
actively... To allow you to make a lasting and
continual improvement to;
3.Driving improvement Compliance to Codes of Conduct,
down the whole supply Quality, CSR, Sustainability, Health
chain... & Safety, Legislation etc. etc.
....whilst improving your teams productivity, reducing your
costs and allowing you to be better informed and make better
decisions.
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15. Support - Technology
Achilles Overview
‘Accelerate’ is the latest incarnation of the AIL technology
which consolidates most of the 32 schemes into a single
Model & Support platform to drive further productivity and visibility...
Summary
Contact Details Fully hosted Software
as a Service/Cloud
based implementation
Intuitive & easy to use
for buyers and suppliers
Supplier profile
searching & filtering
Customisable elements
Integration options
available
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16. Support – Supplier Operations
Achilles Overview Dedicated Multi-language/time-zone Operations team,
pro-actively supporting suppliers and validating their
Model & Support
provided information across 23 global offices and
Summary regional support hubs:
Contact Details
>100,000 outbound calls pa
>38,000 inbound calls pa
>15,000 email queries pa
Support suppliers on 1st
submission, at renewal & key
data expiry
Web training sessions &
workshops
Annual renewal >10,000
subscriptions (>90% retention)
c35 dedicated UK staff
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17. Support – Professional Audit Service
Achilles Assessment Services utilise the skills and experience of
Achilles Overview
industry sector specialists and licensed competent auditors to
evaluate the physical implementation of pre-qual management
Model & Support
systems at a working site, followed by a high quality report to
Summary assist buyers in making purchasing decisions and supplier
improvement.
Contact Details
c30 professionals in the UK team
>8,000 cross sector audits
undertaken pa
Buy side sector driven content, 1
-5 Day on-site audit options
Standard protocols for
comparative analysis
The protocols are versatile & can
be used with or without scoring
23 office & regional hubs covering
the globe (multi-language
capability)
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18. Support – Driving Continual Improvement
Achilles Overview Example of Continual Improvement
– Year 1 versus Year 2 failure scores
Model & Support
0 200 400 600 800 1000 1200 1400 1600 1800
Safety
Summary
Quality
Contact Details
Environmental
Immigration
Ethics
Internal Audit This slide shows improvement in
Risk Assessment compliance scores from Critical (A1)
Doc Mgmt
to Advisory (A3) between year 1 and
year 2 audits – an example of driving
Staff Competency
real improvements in key areas (or
Supp Chn Competency weaknesses) of the sectors supply
Business Continuity chain....
Year 1 A1 Year 1 A2 Year 1 A3 Year 2 A1 Year 2 A2 Year 2 A3
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19. Additional services
- Financial Assessment Model (FAM)
Achilles Overview
FAM - is a supplier financial health check to enable better
procurement decisions and manage financial risk
Model & Support developed jointly by Achilles and Deloitte
Summary
Contact Details Insight into suppliers current
and future financial
performance and control
processes.
Standardised, transparent and
singular view, readily
understood dashboard report.
Checklist for suppliers on their
internal financial controls.
Designed to supplement basic
internal due diligence process of
most organisations.
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20. Additional Services
- Carbon Measurement & Reduction
Achilles Overview Our carbonReduction programme and CEMARS certification
brings clarity accuracy and credibility so you can be
Model & Support confident of compliance and achievement of cost savings
Summary
Only UK CEMARS certification
Contact Details
authority (Certified Emissions
Measurement and Reduction Scheme).
Also UK specific regulations such
as DEFRA Reporting Guidelines
and the CRC Energy Efficiency
Scheme.
Harmonised with leading standards
such as Greenhouse Gas Protocol
and ISO14064-1
E-Manage online tool to store and
collate environmental data for
reporting, auditing and benchmarking.
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21. Additional Services
- EU Training & THEMiS
Achilles Overview Experienced support for organisations exposed to the
European Union procurement regulations, both buy and sell
Model & Support side....
Summary
Contact Details THEMiS – EU legislation database
& guidance (>2,000 procurement
customers), inc:
FAQs
Legislation
Court cases
Policy guidance
Research & Analysis
Consultancy
CIPS/CPD Accredited
10 training courses from Ad-hoc
to ‘Academy’ in depth programmes
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22. Achilles Summary
The largest and deepest specialist Supplier Information
Achilles Overview
Management provider worldwide.
Model & Support
>20 years experience and trusted partner to more than 700 of
Summary
the world’s largest companies.
Community business model for greatest impact/lowest cost
Contact Details
>70,000+ suppliers ‘qualify’ through Achilles annually.
Processes, technology and infrastructure in place that support
36 community schemes in 8 industries.
Thorough data validation procedures & supplier support.
Respected accreditation with >8,000 annual supplier audits.
In-depth knowledge and experience in procurement.
System interfaces with SAP, Oracle, Ariba etc.
Global network of offices across 23 countries/regional hubs.
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23. Supplier benefits
Achilles Overview • Low cost approach
Model & Support • ONE profile to complete/manage for whole sector
Summary • Visibility amongst their target buyer community
Contact Details • Supported/validated information
• Improving standards that are important to the Buying
community that help position them better to win more
business.
“...Achilles (Link Up) is a prestigious industry supplier qualification scheme that has
allowed us to take our company to the next level. With limited resources in-house, it
has been a great way promote our company and the audit has ensured that we are on
the right track. When we meet clients, we can back our offering with an independent
verification that provides additional credibility....”
Joe Campbell, Director, JAMS Rail Recruitment
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24. Buy Side Benefits
Achilles Overview
• Low cost outsourced approach (economies of scale)
• Reliable information on your suppliers
Model & Support
• Identify, classify & assess riskiest suppliers
Summary
• Professional (on-site audit) based supplier due-diligence
Contact Details
• No/minimal internal resource required (painless on-boarding)
• Continual improvement of supply chain & driving
corporate objectives (code of conduct, carbon reduction,
sustainability, H&S, corporate social responsibility, etc. etc.)
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25. Contact for further details…..
Dan Quinn
New Sector Development Director
Email: dan.quinn@achilles.com
Mobile: +44 (0)7557 859235
Blog: http://www.procurementblog.com/
Web: www.achilles.com/uk
Achilles Information Limited
30 Park Gate, Milton Park, Abingdon Oxon. OX14 4SH. United Kingdom
Achilles.com/LinkedIn Twitter.com/Achillesltd Achilles.com/Facebook
© Achilles Group Limited
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