Overview of consumer protection and financial issues in kenya by daniel asher cuts, arc nairobi
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17. State of play Gaps Prudential regulation New framework Weak institutions Eventual competition stress No regulations of unlicensed SACCOS Recourse There exist internal and industry mechanisms No specific regulation No public reporting No independent recourse mechanism Limited consumer awareness of rights Transparency No transparent prices, terms and conditions. No regulation on uniform disclosure
18. State of play Gaps Prudential regulation No formal prudential regulation, but supervised by the CBK and CCK No regulation of mobile money services Transparency Good industry practice No regulation Recourse No other mechanism beyond internal procedures No independent recourse mechanism