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GENERAL SESSION
LANE V. WILLIAMS
© 2013 ALLAGASH GROUP LLC
LANE V. WILLIAMS

GENERAL SESSION

WELCOME TO OPERATION PLEDGE
TO VETS CONFERENCE

2

© 2013 ALLAGASH GROUP LLC
LANE V. WILLIAMS

GENERAL SESSION

INTRODUCTION

3

© 2013 ALLAGASH GROUP LLC
LANE V. WILLIAMS

GENERAL SESSION

OPERATION PLEDGE TO VETS
CONFERENCE TEAM
ZELLA BROWN AND STEPHEN HARRISON,
ANNE ARUNDEL DLLR
CRYSTAL TERRELL AND HER TEAM,
STATE OF MARYLAND DLLR
HEATHER HENRY AND KIRKLAND J. MURRAY,
ANNE ARUNDEL WORKFORCE DEVELOPMENT CORPORATION

CHRIS BUSCH AND DEBORAH LINDRUD, ALLAGASH GROUP

4

© 2013 ALLAGASH GROUP LLC
LANE V. WILLIAMS

GENERAL SESSION

WORKFORCE INVESTMENT AND
ADDITIONAL PARTNERS
FRANCINE TROUT, HOWARD COUNTY OFFICE OF WORKFORCE
DEVELOPMENT
RUTHIE DAVIS, SOUTHERN MARYLAND WORKFORCE DEVELOPMENT
BRUCE ENGLAND, SUSQUEHANNA WORKFORCE NETWORK

5

© 2013 ALLAGASH GROUP LLC
• Anne Arundel Workforce
Development Corporation
• Anne Arundel Economic
Development Corporation
• State of Maryland DLLR
• Howard County Office of
Workforce Development
• Susquehanna Workforce
Network
• Tri-County Council of
Southern Maryland
• Anne Arundel Community
College

•
•
•
•
•
•
•
•
•

MD Commitment to Vets
Easter Seals DC|MD|VA
MD Dept. of Veteran Affairs
MD Dept. of Health & Mental
Hygiene
US Dept. of Labor
Behavior Health Services - EAP
Towson University
Employer Support of the Guard
(ESGR)
MD Department of Business and
Economic Development

LANE V. WILLIAMS

GENERAL SESSION

VETERAN INFORMATION/RESOURCE TABLES

6

© 2013 ALLAGASH GROUP LLC
LANE V. WILLIAMS

GENERAL SESSION

Local Veteran Employment Representatives (LVER)
Are available throughout the region to partner
with you on your pledge to hire veterans.
Please reach out to Alan Crawley, Kenneth
Harris, Robert Pelletier, Ronnette
Purnell, LeRoy Thomas for your Veteran hiring
needs.

7

© 2013 ALLAGASH GROUP LLC
LANE V. WILLIAMS

• WHY local businesses make the business case for supporting
the critical business skills and qualities Veterans bring to the
civilian workplace.

GENERAL SESSION

CONFERENCE LEARNING OBJECTIVES

• HOW to become a military-friendly employer.
• HOW to make the match (job openings to veteran candidates)
using MWE and business services.
• HOW to use military skill translator tools and strategies.
• WHAT do YOU need for the next steps in your education and
training to hire and retain veterans
8

© 2013 ALLAGASH GROUP LLC
LANE V. WILLIAMS

GENERAL SESSION

MATCH TRANSITIONING MILITARY TALENT TO
HIRING DEMAND

9

© 2013 ALLAGASH GROUP LLC
LANE V. WILLIAMS

GENERAL SESSION

CONFERENCE GOAL TO HIRE AND RETAIN
VETERANS BY JUNE 30, 2014

10

© 2013 ALLAGASH GROUP LLC
100+ COMPANIES: 89% ARE HIRING NOW

LANE V. WILLIAMS

GENERAL SESSION

PROFILE OF EMPLOYERS FROM
REGISTRANT DATA
Hiring Forecast for 2014 fell into four major categories

2014 HIRING FORECAST
Under 10 projected hires

31%

11 - 100

34%

Over 100

12%

Unknown

23%

Companies that registered for this conference represent the
majority of the hiring demand – 42% of companies have under 50
employees and 26% have between 500 – 999 employees.

© 2013 ALLAGASH GROUP LLC

11
7%

6%

Government

5%
2%

4%
7%

LANE V. WILLIAMS

Professional, Scientific & Technical

GENERAL SESSION

INDUSTRY SECTORS REPRESENTED ARE …

Healthcare

1%

3%
1%
1%

10%

Other
Administrative & Support
Information
Finance & Insurance
Wholesale Trade

18%
11%

Education
Transportation & Warehousing
Construction
Manufacturing

11%

14%

Arts, Entertainment & Recreation
Real Estate & Rental & Leasing
Retail Trade

© 2013 ALLAGASH GROUP LLC

12
LANE V. WILLIAMS

GENERAL SESSION

MARYLAND VETERAN POPULATION

13

© 2013 ALLAGASH GROUP LLC
LANE V. WILLIAMS

GENERAL SESSION

OPPORTUNITY TO EXPAND COMPETITIVE
EDGE

14

© 2013 ALLAGASH GROUP LLC
LANE V. WILLIAMS

GENERAL SESSION

OPENING REMARKS

Secretary Leonard J. Howie, III
State of Maryland Department of Labor,
Licensing and Regulations

15

© 2013 ALLAGASH GROUP LLC
LANE V. WILLIAMS

GENERAL SESSION

MAKING THE BUSINESS CASE TO HIRE AND
RETAIN MILITARY TALENT

PANEL MODERATOR
Kirkland J. Murray, President and CEO
Anne Arundel Workforce
Development Corporation

16

© 2013 ALLAGASH GROUP LLC
Tom Busch, President/CEO, AllagashGroup

LANE V. WILLIAMS

GENERAL SESSION

PANEL MEMBERS

• A Service Disabled Veteran-Owned Small
Business. Allagash is a full-service management
consulting firm, with experience that includes
strategic marketing outreach and communications
primarily for the federal government.

17

© 2013 ALLAGASH GROUP LLC
Liz Crassweller, Office Administrator
Synergy Health

LANE V. WILLIAMS

GENERAL SESSION

PANEL MEMBERS

• Synergy Health delivers specialized outsourced
services to healthcare providers and others
concerned with health management. Their services
are aimed to improve quality and efficiency of their
activities while reducing risks to patients and clients.

18

© 2013 ALLAGASH GROUP LLC
Sharon B. Jacobs, Operations Manager
Kalman & Co., Inc.

LANE V. WILLIAMS

GENERAL SESSION

PANEL MEMBERS

• Kalman & Co is a woman-owned business providing
program management, acquisition, business and
analytical services to both Government and
commercial sectors more than 25 years.

19

© 2013 ALLAGASH GROUP LLC
Tom Jarboe, COO and CoFounder/Owner, Technology Security
Associates, Inc.

LANE V. WILLIAMS

GENERAL SESSION

PANEL MEMBERS

• TSA is a defense contracting company that
specializes in weapon security for U.S. and Allied
clients. TSA is well-known in the Department of
Defense (DoD) industry for its expertise in
International Business, Technology Information
Protection and Information Security support services.
20

© 2013 ALLAGASH GROUP LLC
LANE V. WILLIAMS

GENERAL SESSION

KEYNOTE SPEAKER

State of Maryland
Lieutenant Governor
Anthony G. Brown

21

© 2013 ALLAGASH GROUP LLC
LANE V. WILLIAMS

Round 1 for 30 Minutes
#1 Military Skill Translator Tools/Strategies
Heathrow Room
#2 Making the Match
Concourse D
#3 Military-Friendly Employers
Concourse A (here)

GENERAL SESSION

BREAKOUT GROUP SELECTIONS

Round 2 for 30 Minutes Each
Select one of the above sessions
22

© 2013 ALLAGASH GROUP LLC
LANE V. WILLIAMS

GENERAL SESSION

TABLE TALK

Edward C. Rothstein
U.S. Army Retired
President & CEO
Anne Arundel Economic
Development Corporation

23

© 2013 ALLAGASH GROUP LLC
LANE V. WILLIAMS

GENERAL SESSION

WHAT DO YOU NEED TO BE SUCCESSFUL IN
HIRING/RETAINING MILITARY TALENT?
Desired Outcomes for Businesses:
• Commit to partner with local workforce center experts on
achieving Operation Pledge to Vets (OPV) Conference Goal.
• Identify veteran hiring/retention information and resource
needs as well as topics for training webinar series.
• Share best practices on appealing to and attracting military
talent and cultivating a military-friendly workplace.
• Achieve or exceed 1 in 10 Employers Hires/Retains 1 Veteran
working with experts from local workforce centers.

24

© 2013 ALLAGASH GROUP LLC
LANE V. WILLIAMS

GENERAL SESSION

WHAT DO YOU NEED TO BE SUCCESSFUL IN
HIRING/RETAINING MILITARY TALENT
Process:
•
•
•
•

Facilitator to lead group discussion.
Recorder documents group recommendations/highlights.
Encourage participants to actively engage in discussions.
Each group to assign a presenter to highlight key
recommendations (two-minute presentation).
• Documentation of recommendations will be instrumental in
shaping next steps for education and training webinar series
on topics related to veteran talent acquisition and retention.

25

© 2013 ALLAGASH GROUP LLC
CALL TO ACTION!!

LANE V. WILLIAMS

GENERAL SESSION

SUMMARY

 SIGN ON TO PLEDGE TO HIRE VETERANS
 RECEIVE VETERAN-RELATED HIRING
SUPPORT AND TRAINING TO BE SUCCESSFUL

 JOIN COMMUNITY OF BUSINESSES TO BUILD
UPON MILITARY-FRIENDLY BEST PRACTICES
26

© 2013 ALLAGASH GROUP LLC
LANE V. WILLIAMS

“Our Veterans are Welcome Here”

GENERAL SESSION

SUMMARY
Decals are available for Maryland
businesses to show their support for our
military veterans. This program and logo
were designed in a joint effort between
the Maryland Department of Veteran
Affairs (MDVA) and the Maryland
Veterans Commission. The logo/decal is
available in an electronic version for a
Maryland company website and in a
storefront version. Contact Jerry Boden
at MDVA, or any member of the
Governor’s Maryland Veterans
Commission to request a logo/decal.
http://www.mdva.state.md.us/

27

© 2013 ALLAGASH GROUP LLC
LANE V. WILLIAMS

GENERAL SESSION

EVALUATION AND MATERIALS AT
OPERATIONVETPLEDGE.COM
We need your feedback on the conference – please
complete the online evaluation – Evaluation Link
Access to all slides in Materials Link
Thank you for your participation!!!!

28

© 2013 ALLAGASH GROUP LLC
LANE V. WILLIAMS

GENERAL SESSION

CONFERENCE GOAL TO HIRE AND RETAIN
VETERANS BY JUNE 30, 2014

29

© 2013 ALLAGASH GROUP LLC

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General Session - Operation Pledge to Vets Conference

  • 1. GENERAL SESSION LANE V. WILLIAMS © 2013 ALLAGASH GROUP LLC
  • 2. LANE V. WILLIAMS GENERAL SESSION WELCOME TO OPERATION PLEDGE TO VETS CONFERENCE 2 © 2013 ALLAGASH GROUP LLC
  • 3. LANE V. WILLIAMS GENERAL SESSION INTRODUCTION 3 © 2013 ALLAGASH GROUP LLC
  • 4. LANE V. WILLIAMS GENERAL SESSION OPERATION PLEDGE TO VETS CONFERENCE TEAM ZELLA BROWN AND STEPHEN HARRISON, ANNE ARUNDEL DLLR CRYSTAL TERRELL AND HER TEAM, STATE OF MARYLAND DLLR HEATHER HENRY AND KIRKLAND J. MURRAY, ANNE ARUNDEL WORKFORCE DEVELOPMENT CORPORATION CHRIS BUSCH AND DEBORAH LINDRUD, ALLAGASH GROUP 4 © 2013 ALLAGASH GROUP LLC
  • 5. LANE V. WILLIAMS GENERAL SESSION WORKFORCE INVESTMENT AND ADDITIONAL PARTNERS FRANCINE TROUT, HOWARD COUNTY OFFICE OF WORKFORCE DEVELOPMENT RUTHIE DAVIS, SOUTHERN MARYLAND WORKFORCE DEVELOPMENT BRUCE ENGLAND, SUSQUEHANNA WORKFORCE NETWORK 5 © 2013 ALLAGASH GROUP LLC
  • 6. • Anne Arundel Workforce Development Corporation • Anne Arundel Economic Development Corporation • State of Maryland DLLR • Howard County Office of Workforce Development • Susquehanna Workforce Network • Tri-County Council of Southern Maryland • Anne Arundel Community College • • • • • • • • • MD Commitment to Vets Easter Seals DC|MD|VA MD Dept. of Veteran Affairs MD Dept. of Health & Mental Hygiene US Dept. of Labor Behavior Health Services - EAP Towson University Employer Support of the Guard (ESGR) MD Department of Business and Economic Development LANE V. WILLIAMS GENERAL SESSION VETERAN INFORMATION/RESOURCE TABLES 6 © 2013 ALLAGASH GROUP LLC
  • 7. LANE V. WILLIAMS GENERAL SESSION Local Veteran Employment Representatives (LVER) Are available throughout the region to partner with you on your pledge to hire veterans. Please reach out to Alan Crawley, Kenneth Harris, Robert Pelletier, Ronnette Purnell, LeRoy Thomas for your Veteran hiring needs. 7 © 2013 ALLAGASH GROUP LLC
  • 8. LANE V. WILLIAMS • WHY local businesses make the business case for supporting the critical business skills and qualities Veterans bring to the civilian workplace. GENERAL SESSION CONFERENCE LEARNING OBJECTIVES • HOW to become a military-friendly employer. • HOW to make the match (job openings to veteran candidates) using MWE and business services. • HOW to use military skill translator tools and strategies. • WHAT do YOU need for the next steps in your education and training to hire and retain veterans 8 © 2013 ALLAGASH GROUP LLC
  • 9. LANE V. WILLIAMS GENERAL SESSION MATCH TRANSITIONING MILITARY TALENT TO HIRING DEMAND 9 © 2013 ALLAGASH GROUP LLC
  • 10. LANE V. WILLIAMS GENERAL SESSION CONFERENCE GOAL TO HIRE AND RETAIN VETERANS BY JUNE 30, 2014 10 © 2013 ALLAGASH GROUP LLC
  • 11. 100+ COMPANIES: 89% ARE HIRING NOW LANE V. WILLIAMS GENERAL SESSION PROFILE OF EMPLOYERS FROM REGISTRANT DATA Hiring Forecast for 2014 fell into four major categories 2014 HIRING FORECAST Under 10 projected hires 31% 11 - 100 34% Over 100 12% Unknown 23% Companies that registered for this conference represent the majority of the hiring demand – 42% of companies have under 50 employees and 26% have between 500 – 999 employees. © 2013 ALLAGASH GROUP LLC 11
  • 12. 7% 6% Government 5% 2% 4% 7% LANE V. WILLIAMS Professional, Scientific & Technical GENERAL SESSION INDUSTRY SECTORS REPRESENTED ARE … Healthcare 1% 3% 1% 1% 10% Other Administrative & Support Information Finance & Insurance Wholesale Trade 18% 11% Education Transportation & Warehousing Construction Manufacturing 11% 14% Arts, Entertainment & Recreation Real Estate & Rental & Leasing Retail Trade © 2013 ALLAGASH GROUP LLC 12
  • 13. LANE V. WILLIAMS GENERAL SESSION MARYLAND VETERAN POPULATION 13 © 2013 ALLAGASH GROUP LLC
  • 14. LANE V. WILLIAMS GENERAL SESSION OPPORTUNITY TO EXPAND COMPETITIVE EDGE 14 © 2013 ALLAGASH GROUP LLC
  • 15. LANE V. WILLIAMS GENERAL SESSION OPENING REMARKS Secretary Leonard J. Howie, III State of Maryland Department of Labor, Licensing and Regulations 15 © 2013 ALLAGASH GROUP LLC
  • 16. LANE V. WILLIAMS GENERAL SESSION MAKING THE BUSINESS CASE TO HIRE AND RETAIN MILITARY TALENT PANEL MODERATOR Kirkland J. Murray, President and CEO Anne Arundel Workforce Development Corporation 16 © 2013 ALLAGASH GROUP LLC
  • 17. Tom Busch, President/CEO, AllagashGroup LANE V. WILLIAMS GENERAL SESSION PANEL MEMBERS • A Service Disabled Veteran-Owned Small Business. Allagash is a full-service management consulting firm, with experience that includes strategic marketing outreach and communications primarily for the federal government. 17 © 2013 ALLAGASH GROUP LLC
  • 18. Liz Crassweller, Office Administrator Synergy Health LANE V. WILLIAMS GENERAL SESSION PANEL MEMBERS • Synergy Health delivers specialized outsourced services to healthcare providers and others concerned with health management. Their services are aimed to improve quality and efficiency of their activities while reducing risks to patients and clients. 18 © 2013 ALLAGASH GROUP LLC
  • 19. Sharon B. Jacobs, Operations Manager Kalman & Co., Inc. LANE V. WILLIAMS GENERAL SESSION PANEL MEMBERS • Kalman & Co is a woman-owned business providing program management, acquisition, business and analytical services to both Government and commercial sectors more than 25 years. 19 © 2013 ALLAGASH GROUP LLC
  • 20. Tom Jarboe, COO and CoFounder/Owner, Technology Security Associates, Inc. LANE V. WILLIAMS GENERAL SESSION PANEL MEMBERS • TSA is a defense contracting company that specializes in weapon security for U.S. and Allied clients. TSA is well-known in the Department of Defense (DoD) industry for its expertise in International Business, Technology Information Protection and Information Security support services. 20 © 2013 ALLAGASH GROUP LLC
  • 21. LANE V. WILLIAMS GENERAL SESSION KEYNOTE SPEAKER State of Maryland Lieutenant Governor Anthony G. Brown 21 © 2013 ALLAGASH GROUP LLC
  • 22. LANE V. WILLIAMS Round 1 for 30 Minutes #1 Military Skill Translator Tools/Strategies Heathrow Room #2 Making the Match Concourse D #3 Military-Friendly Employers Concourse A (here) GENERAL SESSION BREAKOUT GROUP SELECTIONS Round 2 for 30 Minutes Each Select one of the above sessions 22 © 2013 ALLAGASH GROUP LLC
  • 23. LANE V. WILLIAMS GENERAL SESSION TABLE TALK Edward C. Rothstein U.S. Army Retired President & CEO Anne Arundel Economic Development Corporation 23 © 2013 ALLAGASH GROUP LLC
  • 24. LANE V. WILLIAMS GENERAL SESSION WHAT DO YOU NEED TO BE SUCCESSFUL IN HIRING/RETAINING MILITARY TALENT? Desired Outcomes for Businesses: • Commit to partner with local workforce center experts on achieving Operation Pledge to Vets (OPV) Conference Goal. • Identify veteran hiring/retention information and resource needs as well as topics for training webinar series. • Share best practices on appealing to and attracting military talent and cultivating a military-friendly workplace. • Achieve or exceed 1 in 10 Employers Hires/Retains 1 Veteran working with experts from local workforce centers. 24 © 2013 ALLAGASH GROUP LLC
  • 25. LANE V. WILLIAMS GENERAL SESSION WHAT DO YOU NEED TO BE SUCCESSFUL IN HIRING/RETAINING MILITARY TALENT Process: • • • • Facilitator to lead group discussion. Recorder documents group recommendations/highlights. Encourage participants to actively engage in discussions. Each group to assign a presenter to highlight key recommendations (two-minute presentation). • Documentation of recommendations will be instrumental in shaping next steps for education and training webinar series on topics related to veteran talent acquisition and retention. 25 © 2013 ALLAGASH GROUP LLC
  • 26. CALL TO ACTION!! LANE V. WILLIAMS GENERAL SESSION SUMMARY  SIGN ON TO PLEDGE TO HIRE VETERANS  RECEIVE VETERAN-RELATED HIRING SUPPORT AND TRAINING TO BE SUCCESSFUL  JOIN COMMUNITY OF BUSINESSES TO BUILD UPON MILITARY-FRIENDLY BEST PRACTICES 26 © 2013 ALLAGASH GROUP LLC
  • 27. LANE V. WILLIAMS “Our Veterans are Welcome Here” GENERAL SESSION SUMMARY Decals are available for Maryland businesses to show their support for our military veterans. This program and logo were designed in a joint effort between the Maryland Department of Veteran Affairs (MDVA) and the Maryland Veterans Commission. The logo/decal is available in an electronic version for a Maryland company website and in a storefront version. Contact Jerry Boden at MDVA, or any member of the Governor’s Maryland Veterans Commission to request a logo/decal. http://www.mdva.state.md.us/ 27 © 2013 ALLAGASH GROUP LLC
  • 28. LANE V. WILLIAMS GENERAL SESSION EVALUATION AND MATERIALS AT OPERATIONVETPLEDGE.COM We need your feedback on the conference – please complete the online evaluation – Evaluation Link Access to all slides in Materials Link Thank you for your participation!!!! 28 © 2013 ALLAGASH GROUP LLC
  • 29. LANE V. WILLIAMS GENERAL SESSION CONFERENCE GOAL TO HIRE AND RETAIN VETERANS BY JUNE 30, 2014 29 © 2013 ALLAGASH GROUP LLC