This document outlines skills related to human performance improvement and instructional design, including conducting interviews and questioning to identify performance gaps and root causes, designing criterion tests and skill checks, using a four-level evaluation system, and having experience with curriculum design and recognizing performance issues to conduct needs analysis.

1. MQM 356
Transferrable Skills
General Management Consulting Skills
Human Performance Improvement Process (HPI) (Especially interviewing and
questioning)
Performance Gap (What IS vs What NEEDS to be) Blue Booklet
Root Causes of a performance problem (Not always training)
Course Objectives - Performance, CRITERIA (Quality, Quantity, Time,
Standards), Conditions
Skills Hierarchy and Prerequisite skills
Criterion Tests/Skill checks
Kirkpatrick 4 level Evaluation System
Instructional Design Experience
Curriculum Design Experience
Recognizing Performance Issue Experiences (leads to need analysis)