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The Business
Revolution.

  Hyper Island Master Class
© 2011 co:collective llc
                              1
Terrible time to IM with your assistant, great time
to     though.




© 2011 co:collective llc
                                           (psst - #HIMC)
                                                        2
Hi, I’m
@darrellwhitelaw.
                           Technology Experience Lead / co:collective




© 2011 co:collective llc
                                                                        3
We all have a past.



© 2011 co:collective llc
                           4
2 studios
a bunch of people
  lots of money
      2 years

 © 2011 co:collective llc
                            5
© 2011 co:collective llc
                           6
Proof it works.



© 2011 co:collective llc
                           7
Evolving Business
Models.


© 2011 co:collective llc
© 2011 co: collective llc
                            8
The definition of “business model”

A business model describes the rationale of how an
organization creates, delivers, and captures value.




© 2011 co:collective llc
                                                      9
Every business
changes, it’s just a
question of how
gracefully they do it.
© 2011 co:collective llc
                           10
A short story.



© 2011 co:collective llc
                           11
© 2011 co:collective llc
                           12
(©1888)
© 2011 co:collective llc
                                     13
© 2011 co:collective llc
                           14
At it’s peak.

• pioneer in technology in the late 1800’s
• built a digital camera by 1975
• accounted for 90% of film sales in US in 1976
• regularly rated one of the 5 most valuable brands
• revenue of $16B in 1996
• 145,000 employees


© 2011 co:collective llc
                                                      15
Forecasted the death
of film would be
2010 . . . in 1979

© 2011 co:collective llc
                           16
Today.

• will be bankrupt unless it sells off 1000 patents
• restructuring into multiple business units
• nine quarterly losses in three years
• revenue of $6.2B
• share price has fallen 90% in one year
• ~1,450 employees


© 2011 co:collective llc
                                                      17
© 2011 co:collective llc
                           18
© 2011 co:collective llc
                           19
Pretty much the
same leader as
Kodak in Asia.

© 2011 co:collective llc
                           20
Today.

• operating in several successful (new) markets
• consistent YoY gains
• 40% share of photofinishing market
• 78,862 employees
• generally not fucked



© 2011 co:collective llc
                                                  21
© 2011 co:collective llc
                           22
The similarities

• both companies
• both made film at one point
• both had their business rendered obsolete

(I’d argue it stops there)



© 2011 co:collective llc
                                              23
Kodak

A culture of complacency:

• took too long to make acquisitions

• management held onto film business

• perfectionist mindset in new business channels

© 2011 co:collective llc
                                                   24
© 2011 co:collective llc
                           25
Fuji

An early three-pronged strategy:

• squeeze as much money out of the film business
as possible

• prepare for the switch to digital

• develop new business lines.
© 2011 co:collective llc
                                                   26
Don’t be lazy.
Don’t be irresponsible.


                           Shigetaka Komori
                                 CEO - Fujifilm
© 2011 co:collective llc
                                                  27
Kodak acted like a
stereotypical change-
resistant Japanese firm,
while Fujifilm acted like a
flexible American one.
© 2011 co:collective llc
                              28
The lesson is?



© 2011 co:collective llc
                                        29
What worked in 1912 won’t
work in 2012. unless your
industry is crochet.
And then it’s probably automated, so there.



© 2011 co:collective llc
                                              30
© 2011 co:collective llc
                           31
Because
                            change is
                           hard, costs
                           money and
                              is risky.

© 2011 co:collective llc
                                      32
But I can assure you of 3 things.
Death, taxes and the CMO will
be gone in 18 months.
© 2011 co:collective llc
                                    33
Innovate early, often and
aggressively.
Know your company CAN
change.
Predict market changes
and act accordingly.
Find a tolerance point
between awesome and
profitable
© 2011 co:collective llc
                            34
Curation &
Community.


© 2011 co:collective llc
© 2011 co: collective llc
                            35
1934 - 2003   1989 - Present

© 2011 co:collective llc
                                                          36
MCA built an empire
based on music as a
commodity.

It worked for years.



© 2011 co:collective llc
                           37
Then the bottom fell out

                           Uh oh.




© 2011 co:collective llc
                                38
Matador on the other
hand focused on
curating a culture, and
adding value to a scene
and community.

It’s still working.

© 2011 co:collective llc
                           39
Old media will adapt to find new
models of consumption




© 2011 co:collective llc
                                   40
“The key discovery
is that we’re not
just driving digital
growth, we’re
driving analog
growth.”
- Lisa Hsia, VP New Media Bravo




  © 2011 co:collective llc
                                  41
Outlive



© 2011 co:collective llc
© 2011 co: collective llc
                            42
There is no silver
bullet for longevity.

                           (don’t sleep!)


© 2011 co:collective llc
                                            43
© 2011 co:collective llc
                           44
Netflix, July – November 2011




© 2011 co:collective llc
                                45
Every giant will fall
and every innovator
will make a mistake.

© 2011 co:collective llc
                           46
But try to stay positive.



© 2011 co:collective llc
                            47
The goal is to learn to
change rapidly to
recover and thrive.

© 2011 co:collective llc
                           48
Thanks!
    Get at me, @darrellwhitelaw or darrell@darrellwhitelaw.com if you’re legacy.




© 2011 co:collective llc
© 2011 co: collective llc
                                                                                   49

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The Business Revolution - #HIMC NYC 1/12

  • 1. The Business Revolution. Hyper Island Master Class © 2011 co:collective llc 1
  • 2. Terrible time to IM with your assistant, great time to though. © 2011 co:collective llc (psst - #HIMC) 2
  • 3. Hi, I’m @darrellwhitelaw. Technology Experience Lead / co:collective © 2011 co:collective llc 3
  • 4. We all have a past. © 2011 co:collective llc 4
  • 5. 2 studios a bunch of people lots of money 2 years © 2011 co:collective llc 5
  • 7. Proof it works. © 2011 co:collective llc 7
  • 8. Evolving Business Models. © 2011 co:collective llc © 2011 co: collective llc 8
  • 9. The definition of “business model” A business model describes the rationale of how an organization creates, delivers, and captures value. © 2011 co:collective llc 9
  • 10. Every business changes, it’s just a question of how gracefully they do it. © 2011 co:collective llc 10
  • 11. A short story. © 2011 co:collective llc 11
  • 15. At it’s peak. • pioneer in technology in the late 1800’s • built a digital camera by 1975 • accounted for 90% of film sales in US in 1976 • regularly rated one of the 5 most valuable brands • revenue of $16B in 1996 • 145,000 employees © 2011 co:collective llc 15
  • 16. Forecasted the death of film would be 2010 . . . in 1979 © 2011 co:collective llc 16
  • 17. Today. • will be bankrupt unless it sells off 1000 patents • restructuring into multiple business units • nine quarterly losses in three years • revenue of $6.2B • share price has fallen 90% in one year • ~1,450 employees © 2011 co:collective llc 17
  • 20. Pretty much the same leader as Kodak in Asia. © 2011 co:collective llc 20
  • 21. Today. • operating in several successful (new) markets • consistent YoY gains • 40% share of photofinishing market • 78,862 employees • generally not fucked © 2011 co:collective llc 21
  • 23. The similarities • both companies • both made film at one point • both had their business rendered obsolete (I’d argue it stops there) © 2011 co:collective llc 23
  • 24. Kodak A culture of complacency: • took too long to make acquisitions • management held onto film business • perfectionist mindset in new business channels © 2011 co:collective llc 24
  • 26. Fuji An early three-pronged strategy: • squeeze as much money out of the film business as possible • prepare for the switch to digital • develop new business lines. © 2011 co:collective llc 26
  • 27. Don’t be lazy. Don’t be irresponsible. Shigetaka Komori CEO - Fujifilm © 2011 co:collective llc 27
  • 28. Kodak acted like a stereotypical change- resistant Japanese firm, while Fujifilm acted like a flexible American one. © 2011 co:collective llc 28
  • 29. The lesson is? © 2011 co:collective llc 29
  • 30. What worked in 1912 won’t work in 2012. unless your industry is crochet. And then it’s probably automated, so there. © 2011 co:collective llc 30
  • 32. Because change is hard, costs money and is risky. © 2011 co:collective llc 32
  • 33. But I can assure you of 3 things. Death, taxes and the CMO will be gone in 18 months. © 2011 co:collective llc 33
  • 34. Innovate early, often and aggressively. Know your company CAN change. Predict market changes and act accordingly. Find a tolerance point between awesome and profitable © 2011 co:collective llc 34
  • 35. Curation & Community. © 2011 co:collective llc © 2011 co: collective llc 35
  • 36. 1934 - 2003 1989 - Present © 2011 co:collective llc 36
  • 37. MCA built an empire based on music as a commodity. It worked for years. © 2011 co:collective llc 37
  • 38. Then the bottom fell out Uh oh. © 2011 co:collective llc 38
  • 39. Matador on the other hand focused on curating a culture, and adding value to a scene and community. It’s still working. © 2011 co:collective llc 39
  • 40. Old media will adapt to find new models of consumption © 2011 co:collective llc 40
  • 41. “The key discovery is that we’re not just driving digital growth, we’re driving analog growth.” - Lisa Hsia, VP New Media Bravo © 2011 co:collective llc 41
  • 42. Outlive © 2011 co:collective llc © 2011 co: collective llc 42
  • 43. There is no silver bullet for longevity. (don’t sleep!) © 2011 co:collective llc 43
  • 45. Netflix, July – November 2011 © 2011 co:collective llc 45
  • 46. Every giant will fall and every innovator will make a mistake. © 2011 co:collective llc 46
  • 47. But try to stay positive. © 2011 co:collective llc 47
  • 48. The goal is to learn to change rapidly to recover and thrive. © 2011 co:collective llc 48
  • 49. Thanks! Get at me, @darrellwhitelaw or darrell@darrellwhitelaw.com if you’re legacy. © 2011 co:collective llc © 2011 co: collective llc 49