1. Business Continuity and Disaster Recovery Planning A panel discussion on recovery planning and related key issues Panel: David Cunningham, Hildebrandt Baker Robbins Nick L. Krishnani, Paul, Weiss, Rifkind, Wharton & Garrison LLP Cliff Forrester, Shearman & Sterling, LLP February 2, 2010 2:30pm – 3:45pm LegalTech New York 2010

3. Law Firm IT Continuity Benchmark (excerpt) Infrastructure Management [Firm Name] Median Firm High Firm Infrastructure Operations Facilities Management Security Management Service Continuity Management + Smooth transitions to EMS for e-mail failures + Crisis communications plans underway + Actual recovery efforts successful  Key systems do not meet RTOs and RPOs  Document Mgmt and Litigation recoveries untested  Annual DR exercises; no actual tests User Management Database Management Desktop Management

6. Sample Business Continuity Planning Process

7. Availability Targets Based on 8,760 hours in a year less 48 hours for planned downtime = 8,712 hours of availability per year 5 min 21.8 min 4.4 hrs 99.95% 2 min 8.7 min 1.7 hrs 99.98% 1 min 4.4 min 52 min 99.99% 10.5 min 43.5 min 8.7 hrs 99.9% 20 min 1.5 hrs 17 hrs 99.8% 50 min 3.6 hrs 44 hrs 99.5% 1.7 hrs 7.3 hrs 3.6 days 99% 3.4 hrs 14.5 hrs 7.3 days 98% 8.4 hrs 1.5 days 18 days 95% Weekly Downtime Monthly Downtime Annual Downtime Availability

8. Sample Technology Recovery Objectives for a Law Firm High Availability Applications Legal Research –Online Access to Accounts Printing Help Desk – Full Support Help Desk – Incident Support Other Marketing Public Web Site and Client Extranets User Remote Access Other Litigation Litigation and Trial Support Most Practice-Specific Applications Key Practice-Specific Applications Docketing Systems Financial Reporting Human Resources Systems Network File Shares - documents Performance Management Payroll Document Management System Library Systems Cost Recovery System Records System Network / WAN Access Recruiting Systems Intranet Conflicts/New Business Intake Internet Access Event Hosting System Expense Systems Accounting Systems – Billing, AP, AR, GL Email Messaging Conf Room Scheduling Imaging System Time Entry CRM – Client Contacts Phone Systems Tier 5 Low Priority RTO = N/A RPO ≤ 1 day Tier 4 Supporting RTO = 1 week RPO = 4 hr – 1 day Tier 3 Important RTO = 2-3 days RPO ≤ 1-4 hour Tier 2 Essential RTO ≤ 1 day RPO ≤ 1-4 hour Tier 1 Critical RTO < 1 – 4 hours RPO ≤ 1 hour