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SITE Southeast USA Summit




                                                 Site Southeast USA Summit in the Pines
              Pinehurst, NC
            August 25, 2012




Social Media & the Meetings
         Industry

           Presented By
           Dave Serino
         Strategist & Educator
        Think! Social Media


                                   @DaveSerino
DAVE SERINO-STRATEGIST &




                                                      Site Southeast USA Summit in the Pines
EDUCATOR
          Travel, tourism and hospitality industry
          online marketing & social media
          consultant. Big sports fan who enjoys
          family time. Likes to run, kayak, bike,
          hike & drink hoppy IPA's at brew pubs
          across the country. Swim parent and
          St. Bernard owner. Former sports writer
          and rugby enthusiast. Currently
          working at Think! Social Media.
          Developed one of the first social
          media measurement scales for
          destination marketers and founded
          the Social Media Tourism Symposium –
          aka #SoMeT.
                                        @DaveSerino
Site Southeast USA Summit in the Pines
                                                            @DaveSerino
                                         via @donnamatrix
Site Southeast USA Summit in the Pines
TODAY!

1) Trends in social media & meetings

2) The #SoMeT Story

3) What you can do with social media & meetings




                                          @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                     RFP
                                                    Planning
                 Improved ROI




      Data                                                     Production
    Collection


                                Technology
                        Integrated throughout the
 Post Event                   cycle of events                     Logistics
Extended Life                                                    Execution




        Networking                                      Promotion


                                            Attendee
                          Speakers
                                           Engagement

                                                                      - Via PCMA

                                                                        @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
THE NEW COMMUNICATION MODEL




                                      Site Southeast USA Summit in the Pines
                        @DaveSerino
THE NEW COMMUNICATION MODEL




                                                       Site Southeast USA Summit in the Pines
It’s all about DIALOG……..

- Individuals easily connecting with their
existing network to exchange information

And, in the MEETINGS INDUSTRY it’s all
about…..

- Individuals communicating pre, during &
post event to exchange information, build
relationships & create business
opportunities.
                                         @DaveSerino
Site Southeast USA Summit in the Pines
Via Impact Meetings & Events

                        @DaveSerino
SOCIAL MEDIA STEPS FOR YOUR MEETING




                                                           Site Southeast USA Summit in the Pines
  1) Verbally tell your audience to engage




                                             @DaveSerino
SOCIAL MEDIA STEPS FOR YOUR MEETING




                                                            Site Southeast USA Summit in the Pines
  2) Listen for and monitor existing conversations
  about your brand




                                              @DaveSerino
SOCIAL MEDIA STEPS FOR YOUR MEETING




                                                      Site Southeast USA Summit in the Pines
  3) Strategy, planning and execution




                                        @DaveSerino
SOCIAL MEDIA STEPS FOR YOUR MEETING




                                                            Site Southeast USA Summit in the Pines
  4) Make your social media profiles highly visible




                                              @DaveSerino
SOCIAL MEDIA STEPS FOR YOUR MEETING




                                                          Site Southeast USA Summit in the Pines
  5) Inspire your attendees to network, so let
  them do it before, during and after your event




                                            @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                           @DaveSerino
THE #SOMET STORY
Site Southeast USA Summit in the Pines
                                             @DaveSerino
WE ASKED WHAT THEY WANTED
WE ASKED WHAT THEY WANTED…..




                                                 Site Southeast USA Summit in the Pines
• What do you want to know?

• What do you need to know?

• How will you ask the question?




                                   @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
BUILDING THE COMMUNITY
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
SITE SELECTION PROCESS
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
THE RESULTS




                                                       Site Southeast USA Summit in the Pines
• Attendance:
  -   2010 - 110 ppl
  -   2011 – 183 ppl
  -   Current pace for 2012 – 220 ppl

• Sponsorships are up 50% to-date over 2011

• Satisfied attendees and a passionate
community to support the event




                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                            @DaveSerino
SOCIAL MEDIA & MEETINGS
Site Southeast USA Summit in the Pines
                                         @DaveSerino
     BUILDING A CONTENT PLAN
Site Southeast USA Summit in the Pines
                                         @DaveSerino
CURATION & CREATION
Site Southeast USA Summit in the Pines
                                         @DaveSerino
CURATION & CREATION
Site Southeast USA Summit in the Pines
                                         @DaveSerino
CURATION & CREATION
Site Southeast USA Summit in the Pines
                                         @DaveSerino
CURATION & CREATION
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                             @DaveSerino
KEEP THEM IN THE NEWSFEED
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                            @DaveSerino
MAKE A TWITTER LIST
Site Southeast USA Summit in the Pines
                                         @DaveSerino
PHOTO & VIDEO
Site Southeast USA Summit in the Pines
                                         @DaveSerino
PHOTO & VIDEO
Site Southeast USA Summit in the Pines
                                         @DaveSerino
PHOTO & VIDEO
Site Southeast USA Summit in the Pines
                                         @DaveSerino
QR CODES
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
 Capture by 44Doors
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
GIVE SPEAKERS A WARM WELCOME




                                     Site Southeast USA Summit in the Pines
                       @DaveSerino
USE TECHNOLOGY TO MAKE IT PERSONAL




                                           Site Southeast USA Summit in the Pines
                             @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
SPONSORS - MAKE THEM PARTNERS




                        @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                         @DaveSerino
Site Southeast USA Summit in the Pines
                                             @DaveSerino
ANOTHER WAY TO PROMOTE
Site Southeast USA Summit in the Pines
                                             @DaveSerino
ANOTHER WAY TO PROMOTE
Site Southeast USA Summit in the Pines
                                             @DaveSerino
ANOTHER WAY TO PROMOTE
ANOTHER WAY TO PROMOTE




                                         Site Southeast USA Summit in the Pines
              • During the two day
                business exchange,
                we received 57
                tweets with both
                hashtags -#SoMeT12
                & #DMAI12.
              • There were 33 photos
                taken with Amigo
                Man
              • 18 people used the
                $100 discount code
                and 9 used the $50
                code


                           @DaveSerino
Site Southeast USA Summit in the Pines
                                             @DaveSerino
ANOTHER WAY TO PROMOTE
Site Southeast USA Summit in the Pines
                                             @DaveSerino
ANOTHER WAY TO PROMOTE
Site Southeast USA Summit in the Pines
                                           @DaveSerino
SAY THANK YOU!
Site Southeast USA Summit in the Pines
                         Dave Serino
               Strategist & Educator
       DaveS@ThinkSocialMedia.com

              Think! Social Media USA
           209 West Main St., Suite 107
             Brighton, Michigan 48116
          www.ThinkSocialMedia.com

                  Cell: 810-623-1505
                 Skype: dave.serino
       www.Twitter.com/DaveSerino
www.FaceBook.com/ThinkSocialMedia
                                          http://44d.me/DaveSerino
         www.DaveSerinoBlogs.com




                                                         @DaveSerino

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