1. Michigan Primary Care Association
Health Center Board Member Training
May 5, 2012
Midland, MI

2. Supporting the CEO
 How do we support the CEO?
 By making sure we have strong policies in place
 Make sure the management is supported by strong
personnel, financial, information and clinical systems
 Allowing the CEO proper authority to operate the center
within those policies
 Having full authority for hiring and firing all staff assigned to
the center
 Make sure we have a staff development program to maintain
and increase leadership skills
 Maintain adequate resources to operate the center
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3. Evaluating the CEO
 Why should we valuate the CEO?
 The Bureau in the Program Expectations states under board
responsibilities:
The board must evaluate the performance of the chief
executive and hold him or her accountable for the
performance of the health center.
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4. How do we evaluate the CEO?
 Documents to use for the evaluation:
 Job Description
 Strategic Plan
 Short term goals
 Health care plan
 Other internal documents
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5. There should be a written evaluation policy and
procedure in place.
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Established
performance
goals
Identify
evaluation
committee
CEO self-
evaluation
Board member
complete
evaluation
Delivery of
annual
evaluation
Prepare new
goals
Job
Description
Board
Policy

6. CEO Job Description
Do you have one?
What should be on it?
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7. Board Policy
 Example of policy:
 Conducted annually
 Evaluations completed by all board members returned
to the chair of personnel committee at an address
outside of the center.
 Results are tabulated and compared to prior years
results
 Reviewed by personnel committee
 Results presented to CEO by Personnel Chair
 Copy placed into CEO’s personnel file of results only
 Original evaluations destroyed by personnel chair
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8. Beacon Consulting Group LLC
David L. Brown
(734) 735-3573
david@guidingyoucourse.com
www.guidingyourcourse.com
Copyright 2012 Beacon Consulting Group LLC 8