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How to Write an
Informal Business Email
www.mybusinessenglish.com
We write informal emails to people we
have a close/good working relationship
with.
• In-company - close colleagues/coworkers
• Other company - established working relationship
We write informal emails on routine or
everyday workplace matters.
✗
Hi Max
How’re things?
BTW I’m quitting!
See you (or maybe not).
Sally
✗
Model 1: a Request
Subject: marketing meeting concise
subject line
Subject: marketing meeting
Hi Brian informal
greeting
open
punctuation
(no comma)
Subject: marketing meeting
Hi Brian
How was your holiday? small talk
Subject: marketing meeting
Hi Brian
How was your holiday?
Just writing to ask if you’re attending the marketing
meeting in the city.
ellipsis:
subject (I) and
auxiliary verb
(am) are omitted
(left out)
purpose statement
beginning with just
(also possible is:
Just a short email to +V)
contractions
you’re
(you are)
Subject: marketing meeting
Hi Brian
How was your holiday?
Just writing to ask if you’re attending the marketing
meeting in the city. If you are, could you give me a lift
please?
polite request
Subject: marketing meeting
Hi Brian
How was your holiday?
Just writing to ask if you’re attending the marketing
meeting in the city. If you are, could you give me a lift
please?
Hope to see you later. positive close
ellipsis
no subject (I)
Subject: marketing meeting
Hi Brian
How was your holiday?
Just writing to ask if you’re attending the marketing
meeting in the city. If you are, could you give me a lift
please?
Hope to see you later.
Regards
Lynne informal/neutral
sign off
open
punctuation
no comma
(as in teh
greeting
open
punctuation
(no comma)
for greeting and
sign-off
Model 2: the Response
Re: marketing meeting
Hi Lynne
Hawaii was absolutely brilliant!
informal
greeting
open
punctuation
(no comma)
small talk
Subject: marketing meeting
Hi Lynne
No problem - I’ll pick you up at 2.30?
promise
action
will +V
‘spoken’ style
language
flexible
punctuation
use of - dash -
contractions
I’ll
(I will)
Subject: marketing meeting
Hi Lynne
No problem - I’ll pick you up at 2.30?
BTW I’ve attached the report you wanted.
use of acronyms
(one capital letter
represents one word)
BTW = By the way,...
referring to attachments
I’ve attached...
(Please find attached... also
commonly used.)
Subject: marketing meeting
Hi Lynne
No problem - I’ll pick you up at 2.30?
BTW I’ve attached the report you wanted.
See you later.
Brian
informal sign-off
ellipsis:
(I’ll) omitted
Structure
Structure
Structure
Structure
Structure
Email Structure
•Greeting
Summary: 10 Features of Informal
Business Emails
• Informal greetings and sign-offs
• Open punctuation for greetings and sign-offs, and the dash used to link ideas.
• Small talk
• Purpose statement with - Just writing to +V... Just a short email to...
• Ellipsis (I) Hope to hear from you later.
• Acronyms e.g. BTW = By the way, ...
• Language ‘spoken’
• Contractions e.g. ...if you’re coming... I’ll pick you up...
• Action promised with I’ll +V...
• Reference to attachments with I’ve attached... or Please find attached...
mybusinessenglish.commybusinessenglish.com

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How to Write an Informal Business Email in English

  • 1. How to Write an Informal Business Email www.mybusinessenglish.com
  • 2. We write informal emails to people we have a close/good working relationship with. • In-company - close colleagues/coworkers • Other company - established working relationship
  • 3. We write informal emails on routine or everyday workplace matters. ✗ Hi Max How’re things? BTW I’m quitting! See you (or maybe not). Sally ✗
  • 4. Model 1: a Request Subject: marketing meeting concise subject line
  • 5. Subject: marketing meeting Hi Brian informal greeting open punctuation (no comma)
  • 6. Subject: marketing meeting Hi Brian How was your holiday? small talk
  • 7. Subject: marketing meeting Hi Brian How was your holiday? Just writing to ask if you’re attending the marketing meeting in the city. ellipsis: subject (I) and auxiliary verb (am) are omitted (left out) purpose statement beginning with just (also possible is: Just a short email to +V) contractions you’re (you are)
  • 8. Subject: marketing meeting Hi Brian How was your holiday? Just writing to ask if you’re attending the marketing meeting in the city. If you are, could you give me a lift please? polite request
  • 9. Subject: marketing meeting Hi Brian How was your holiday? Just writing to ask if you’re attending the marketing meeting in the city. If you are, could you give me a lift please? Hope to see you later. positive close ellipsis no subject (I)
  • 10. Subject: marketing meeting Hi Brian How was your holiday? Just writing to ask if you’re attending the marketing meeting in the city. If you are, could you give me a lift please? Hope to see you later. Regards Lynne informal/neutral sign off open punctuation no comma (as in teh greeting open punctuation (no comma) for greeting and sign-off
  • 11. Model 2: the Response Re: marketing meeting Hi Lynne Hawaii was absolutely brilliant! informal greeting open punctuation (no comma) small talk
  • 12. Subject: marketing meeting Hi Lynne No problem - I’ll pick you up at 2.30? promise action will +V ‘spoken’ style language flexible punctuation use of - dash - contractions I’ll (I will)
  • 13. Subject: marketing meeting Hi Lynne No problem - I’ll pick you up at 2.30? BTW I’ve attached the report you wanted. use of acronyms (one capital letter represents one word) BTW = By the way,... referring to attachments I’ve attached... (Please find attached... also commonly used.)
  • 14. Subject: marketing meeting Hi Lynne No problem - I’ll pick you up at 2.30? BTW I’ve attached the report you wanted. See you later. Brian informal sign-off ellipsis: (I’ll) omitted
  • 21. Summary: 10 Features of Informal Business Emails • Informal greetings and sign-offs • Open punctuation for greetings and sign-offs, and the dash used to link ideas. • Small talk • Purpose statement with - Just writing to +V... Just a short email to... • Ellipsis (I) Hope to hear from you later. • Acronyms e.g. BTW = By the way, ... • Language ‘spoken’ • Contractions e.g. ...if you’re coming... I’ll pick you up... • Action promised with I’ll +V... • Reference to attachments with I’ve attached... or Please find attached...