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Redesigning an Organization's Online Department

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David Nickelson, PsyD, JD
David Nickelson, PsyD, JD

Behind and Beyond the Org Chart: Designing Your Department to Redesign Your Organization -- Presentation to the 2010 Blackbaud Conference

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Behind and Beyond the Org Chart: Designing Your Department to Redesign Your Organization David Nickelson, PsyD, JD
Brief Bio ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Yin and the Yang of Things ,[object Object],[object Object],[object Object],[object Object]
Somewhere in the middle…. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
In the Beginning…. ,[object Object]
In the Beginning…. ,[object Object]
And Then It Hits You…. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tackling the Personnel Problem ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Only Constant is Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Situation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What To Do? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Assess ,[object Object],[object Object],[object Object]
How Assess? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How Assess? ,[object Object],[object Object],[object Object],[object Object]
How Assess? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How Assess? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How Assess? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Assess ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Assert ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Act ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How Act? ,[object Object],[object Object],[object Object],[object Object]
How Act? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How Act? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How Act? ,[object Object],[object Object],[object Object],[object Object]
How Act? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Produce ,[object Object],[object Object],[object Object],[object Object],[object Object]
Evolve ,[object Object],[object Object],[object Object]
The Juicy Stuff: A Case Study ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
First Two Weeks ,[object Object],[object Object],[object Object],[object Object],[object Object]
State of the Department ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Other challenges…. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Starting the Restructure Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Déjà vu All Over Again….
Fast Forward ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How We Rolled ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What We Looked Like ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why We Looked That Way ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Where We Are Today ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Reflections…. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Lessons Learned ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Contact Information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Redesigning an Organization's Online Department

  • 1. Behind and Beyond the Org Chart: Designing Your Department to Redesign Your Organization David Nickelson, PsyD, JD
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  • 33. Déjà vu All Over Again….
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