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TREND SUMMARY


EMPLOYMENT                                                                                                                 POSITIVE
                                                                                                                                  60%                        40%
                                                                                                                                                              60%             4
                                                                                                                           HIRING TREND
NUMBERS UP
                                                                                                                           More than 40% of participating

ENGAGEMENT
                                                                                                                                                                 2012
                                                                                                                           organizations are expanding
                                                                                                                           their overall workforce in 2012

  NUMBERS                                                                                                                  compared to just 27% in 2010.
                                                                                                                                                                 27%          2

   DOWN                                         Based on
                                          information from the
                                                                                                                                        27%                  24%
                                                                                                                                                              2010
                                         2012 Mercer’s Attraction
                                           & Retention Survey

                                    Provided by Aimia Business
                                      Loyalty Strategy Team
                                                                                                                                          60%                40%




                                 25%                                                                                       BUT LOWER
                                                                                                                                 27%                         24%
 non-cash                                            22% 22% 22%
                                                                                                                           ENGAGEMENT
 rewards
                                                                           FORMALIZED CAREER PATHS
                                 EXTERNAL TRAINING




                                                                                                                           Seeing LOWER LEVELS
                                                     SPECIAL RECOGNITION




                                                                                                     USE OF SOCIAL MEDIA




 More respondents are                                                                                                      of engagement than
 relying on SOCIAL MEDIA                                                                                                   2010 (13%)
 to boost the employee
                                 INTERNAL &




 work experience.




                           HIGHER VOLUNTARY                                                                                         rewards                  $
                           TURNOVER                                                                                                 Both cash and non-cash rewards
                                                                                                                                    are important as employers are
            60%            Almost 60% of participating
                                                                                                                                    cutting base pay increases
                           organizations are expecting to see
                                                                                                                                    and giving smaller bonuses.
                           increases in voluntary turnover with
                           the job market improving.




 PAY AND CAREER ADVANCEMENT                                                                                                    Top rewards
 These baseline employee needs have suffered during                                                                            BASE PAY INCREASES                       50%
 the recession. Pay and career development are expected
 and need to be rectified before other non-cash awards
 are rewarded.                                                                                                                 CAREER PROGRESSION                 47%

                                                                                                                               LEADERSHIP DEVELOPMENT 45%



                    FOR MORE information, CONTACT SAMANTHA.decker@AIMIA.COM

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Infographic -- Employee Engagement Trends

  • 1. TREND SUMMARY EMPLOYMENT POSITIVE 60% 40% 60% 4 HIRING TREND NUMBERS UP More than 40% of participating ENGAGEMENT 2012 organizations are expanding their overall workforce in 2012 NUMBERS compared to just 27% in 2010. 27% 2 DOWN Based on information from the 27% 24% 2010 2012 Mercer’s Attraction & Retention Survey Provided by Aimia Business Loyalty Strategy Team 60% 40% 25% BUT LOWER 27% 24% non-cash 22% 22% 22% ENGAGEMENT rewards FORMALIZED CAREER PATHS EXTERNAL TRAINING Seeing LOWER LEVELS SPECIAL RECOGNITION USE OF SOCIAL MEDIA More respondents are of engagement than relying on SOCIAL MEDIA 2010 (13%) to boost the employee INTERNAL & work experience. HIGHER VOLUNTARY rewards $ TURNOVER Both cash and non-cash rewards are important as employers are 60% Almost 60% of participating cutting base pay increases organizations are expecting to see and giving smaller bonuses. increases in voluntary turnover with the job market improving. PAY AND CAREER ADVANCEMENT Top rewards These baseline employee needs have suffered during BASE PAY INCREASES 50% the recession. Pay and career development are expected and need to be rectified before other non-cash awards are rewarded. CAREER PROGRESSION 47% LEADERSHIP DEVELOPMENT 45% FOR MORE information, CONTACT SAMANTHA.decker@AIMIA.COM