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Inbound Marketing Strategies
Tanya Vaughan, VP Digital
Jay Bowen, Director of Digital Content
Inbound Marketing

Tanya Vaughan,
VP Digital

Tanya brings 15 years of digital marketing experience to DaviesMoore,
including strategy and execution of ROI-driven inbound marketing programs
including web development, SEO/SEM, social media and marketing automation
for companies such as HP, Symantec, Bodybuilding.com and CradlePoint. She
has been a speaker at marketing conferences including Search Engine
Strategies, PubCon, eTail. She served on the board for SEMPO (Search Engine
Marketing Professional Organization) and was a member of the Google Tech
Council for top technology brands

Jay’s marketing and advertising career began 17 years ago in her home of
South Africa. She went on to graduate with her marketing degree from the
London School of Marketing, and proceeded to manage and grow clients such
as British Telecom, yell.com BMW & HSBC in the UK and throughout Europe.
Since arriving in the States four years ago she has worked with brands such
as Nike, CenturyLink, Schlage and DHL. Jay is highly adept in developing
digital content to generate interaction and grow traffic and engagement
online.

Jay Bowen,
Digital Content
Director
Inbound Marketing

Marketing responsibilities may include:
•
•
•
•
•
•
•
•
•

Brand
Messaging
Advertising
AR/PR
Field Marketing & Events
Creative/Design
Sales Support
Training / SE Support
Product Marketing
Support & Collateral

•
•
•
•

Channel
Marketing Support
Corporate Communications
Digital Marketing
–
–
–
–
–
–

Content
Ecommerce/Web Site Management
Social Media
Email, SEM, SEO, Affiliate
Banner advertising
Marketing Automation

3
Inbound Marketing

Don’t try this at Home

4
Inbound Marketing

Focus on What Moves Dials
• Inbound Marketing (what is it?)
• Inbound vs Outbound
• Components of Inbound
– Content
– Social Media
– SEO

5
Inbound Marketing

What is Inbound Marketing?

Earning people’s trust versus buying it
6
Inbound Marketing

Inbound Marketing vs Outbound
Outbound (Traditional) =
Interruption Marketing

Inbound = Permission Based

7
Inbound Marketing

Inbound vs Outbound Marketing

•

Outbound marketing
takes MONEY

•

Inbound Marketing takes
TIME

8
Inbound Marketing

Digital Doesn’t Always Equal Inbound
Digital advertising is not
Inbound Marketing
20% of Clicks

80% of Clicks

9
Inbound Marketing

Why do Inbound Marketing?

10
Inbound Marketing

And if you don’t believe me…

11
Inbound Marketing

Ok, I’m listening, how do I do “Inbound
Marketing”?

Great Content
+Social Media
+SEO
------------Earned (free) traffic!*

*And did we mention high-quality?
12
Inbound Marketing

Content

Case Studies
Podcasts

Blogs/Articles

Syndication

Social Mentions
eBooks
White Papers

News/Media/P
R

SEO

Memes/Images

Solution
Guides

Video

Infographics
Partners/Affiliat
es

Email

Mobile Apps

News Sites

Direct Links

Reviews

Webinars

Word of Mouth
Research

FAQs

Social
Bookmarking

Forums
13
Inbound Marketing

Content – Where do I start?
• Blogging: easiest way to start your content machine

• Companies that blog more regularly have…

14
Inbound Marketing

Content: Best Practices
• Create a content strategy – not just a blog

• Offer different types of content that will appeal to
different preferences (webinars, white papers,
infographics, video e.g.)

• Put all of your content on ONE domain. Don’t make
the microsite mistake.

http://www.seomoz.org/blog/understanding-root-domains-subdomainsvs-subfolders-microsites

• Distribute your content via social media

15
Inbound Marketing

Social Media – Is it really worth the time?
Social is the new word of mouth

16
Inbound Marketing

Social Media: Best Practices
• What, when and how you share matters
• Add a social bookmarking widget to site
• Share others’ content as much or more than your own
• Build relationships with the right influencers:
–
–
–
–
–

Analysts
Bloggers
Press
Partners
Customers

>
17
Inbound Marketing

But there are so many social media
networks…
a

Experiment with multiple networks to see which appeal to your
target audience:

18
Inbound Marketing

SEO
• SEO is so 2008

19
Inbound Marketing

SEO: Best Practices
• Create content that is:
•
•
•
•
•

Interesting
Unique
Credible
Share-worthy
Relevant (but not necessarily highly relevant)

• Optimize content for keyword phrases

•

(Validate using Google Trends or Keyword Tool)

• Structure web site for crawlability and indexability

•

Not sure how? Learn from the source: Google Webmaster Tools
20
Inbound Marketing

What next?
Brand new to Inbound marketing?
Start with a Twitter account and retweet that supports your
product/solution

Already have a content strategy?
Launch a monthly email campaign using a free email service provider
Push content through social media networks

Already have email and social in place?
Time to embrace marketing automation for a true revenue machine
Create drip/trigger campaigns with relevant/timely messages
Nurture and qualify leads

Recommended Reads:
Marketo and HubSpot also have create great content.
21
Thank You
Tanya Vaughan tanya@daviesmoore.com
Jay Bowen jay@daviesmoore.com

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Inbound Marketing Strategies

  • 1. Inbound Marketing Strategies Tanya Vaughan, VP Digital Jay Bowen, Director of Digital Content
  • 2. Inbound Marketing Tanya Vaughan, VP Digital Tanya brings 15 years of digital marketing experience to DaviesMoore, including strategy and execution of ROI-driven inbound marketing programs including web development, SEO/SEM, social media and marketing automation for companies such as HP, Symantec, Bodybuilding.com and CradlePoint. She has been a speaker at marketing conferences including Search Engine Strategies, PubCon, eTail. She served on the board for SEMPO (Search Engine Marketing Professional Organization) and was a member of the Google Tech Council for top technology brands Jay’s marketing and advertising career began 17 years ago in her home of South Africa. She went on to graduate with her marketing degree from the London School of Marketing, and proceeded to manage and grow clients such as British Telecom, yell.com BMW & HSBC in the UK and throughout Europe. Since arriving in the States four years ago she has worked with brands such as Nike, CenturyLink, Schlage and DHL. Jay is highly adept in developing digital content to generate interaction and grow traffic and engagement online. Jay Bowen, Digital Content Director
  • 3. Inbound Marketing Marketing responsibilities may include: • • • • • • • • • Brand Messaging Advertising AR/PR Field Marketing & Events Creative/Design Sales Support Training / SE Support Product Marketing Support & Collateral • • • • Channel Marketing Support Corporate Communications Digital Marketing – – – – – – Content Ecommerce/Web Site Management Social Media Email, SEM, SEO, Affiliate Banner advertising Marketing Automation 3
  • 5. Inbound Marketing Focus on What Moves Dials • Inbound Marketing (what is it?) • Inbound vs Outbound • Components of Inbound – Content – Social Media – SEO 5
  • 6. Inbound Marketing What is Inbound Marketing? Earning people’s trust versus buying it 6
  • 7. Inbound Marketing Inbound Marketing vs Outbound Outbound (Traditional) = Interruption Marketing Inbound = Permission Based 7
  • 8. Inbound Marketing Inbound vs Outbound Marketing • Outbound marketing takes MONEY • Inbound Marketing takes TIME 8
  • 9. Inbound Marketing Digital Doesn’t Always Equal Inbound Digital advertising is not Inbound Marketing 20% of Clicks 80% of Clicks 9
  • 10. Inbound Marketing Why do Inbound Marketing? 10
  • 11. Inbound Marketing And if you don’t believe me… 11
  • 12. Inbound Marketing Ok, I’m listening, how do I do “Inbound Marketing”? Great Content +Social Media +SEO ------------Earned (free) traffic!* *And did we mention high-quality? 12
  • 13. Inbound Marketing Content Case Studies Podcasts Blogs/Articles Syndication Social Mentions eBooks White Papers News/Media/P R SEO Memes/Images Solution Guides Video Infographics Partners/Affiliat es Email Mobile Apps News Sites Direct Links Reviews Webinars Word of Mouth Research FAQs Social Bookmarking Forums 13
  • 14. Inbound Marketing Content – Where do I start? • Blogging: easiest way to start your content machine • Companies that blog more regularly have… 14
  • 15. Inbound Marketing Content: Best Practices • Create a content strategy – not just a blog • Offer different types of content that will appeal to different preferences (webinars, white papers, infographics, video e.g.) • Put all of your content on ONE domain. Don’t make the microsite mistake. http://www.seomoz.org/blog/understanding-root-domains-subdomainsvs-subfolders-microsites • Distribute your content via social media 15
  • 16. Inbound Marketing Social Media – Is it really worth the time? Social is the new word of mouth 16
  • 17. Inbound Marketing Social Media: Best Practices • What, when and how you share matters • Add a social bookmarking widget to site • Share others’ content as much or more than your own • Build relationships with the right influencers: – – – – – Analysts Bloggers Press Partners Customers > 17
  • 18. Inbound Marketing But there are so many social media networks… a Experiment with multiple networks to see which appeal to your target audience: 18
  • 20. Inbound Marketing SEO: Best Practices • Create content that is: • • • • • Interesting Unique Credible Share-worthy Relevant (but not necessarily highly relevant) • Optimize content for keyword phrases • (Validate using Google Trends or Keyword Tool) • Structure web site for crawlability and indexability • Not sure how? Learn from the source: Google Webmaster Tools 20
  • 21. Inbound Marketing What next? Brand new to Inbound marketing? Start with a Twitter account and retweet that supports your product/solution Already have a content strategy? Launch a monthly email campaign using a free email service provider Push content through social media networks Already have email and social in place? Time to embrace marketing automation for a true revenue machine Create drip/trigger campaigns with relevant/timely messages Nurture and qualify leads Recommended Reads: Marketo and HubSpot also have create great content. 21
  • 22. Thank You Tanya Vaughan tanya@daviesmoore.com Jay Bowen jay@daviesmoore.com

Notas del editor

  1. All the things you need to do – eventually…
  2. Don’t try to boil the ocean. Instead, focus on what will make the most difference with the limited resources you have.
  3. Focus on what moves dials: Inbound MarketingQucik agenda – what is inbound marketing? What’s the difference between inbound and outbound?What constitutes “inbound”?
  4. Let’s start with a simple definition: Earning trust versus buying it.
  5. Example: Even if an ad is relevant and timely – i.e. watching the golf channel and a commercial comes on for Taylormade Golf clubs – it’s relevant and you’re a clear target. You might even be in the market for golf clubs. But when you’re ready to buy, you do what? Likely answer: search Google for reviews, advice and price. While the TV commercial may have helped the ad, if you don’t have time AND money, you can still compete if you have really good SEO.
  6. You probably don’t have much of either but at a startup you typically can FIND time more easily than you can find money
  7. If it takes so much time why do it? Simple: ROI Inbound costs 62% less per lead than outbound.
  8. And if you don’t believe me, Forrester published this report last year. Paid marketing tactics generated 10% of the overall web traffic but cost marketers 40 billion. Conversely, Inbound marketing generated 90% of the traffic but only cost $5 billion.
  9. Maybe you’re convinced by now and wondering how to do inbound marketing. It all starts with great content. Add some SEO and social media (maybe even al little opt-in email) and you will earn free, quality traffic to your business and/or web site. Now the web site or physical business takes over to close the sale. That’s another session.
  10. Let’s start with content. What kind of content do I develop? Content comes in many packages – these happen to all be digital by the way. Depending on your audience some forms of content may or may not be as well received. For example, an ecommerce site probably isn’t going to use the white paper format and a B2B technology service provider isn’t going to use product reviews. But most of these formats can be very effective vehicles for both B2B and B2C. REPUPROSE content – the same content can be used for an infographic, a video, a webinar and a white paper – and then you promote that content via email, social media, press release, pitch to media.SYNDICATE! Don’t be territorial with your content – syndicate it! Slides on Slideshare, press releases to PR Web, Videos on YouTube, Social Media (add social media buttons to every page of your site)
  11. Start with a blog –Read stats:Blogs are easy because they are meant to be top-of-mind, free flowing content (i.e. a dump of knowledge you have and can share easily). Plus it’ll generate ideas for more formal content – track the posts that get the most engagement and build on the topic to create other content assets. What can you blog about? Events you attend, opinions on industry content, trends in your business’s space, relevant newsjacking (example of March Madness), customers who use your product (better yet, get them to blog for you). Still drawing a blank? See what your competitors blog about. Or see what affliate or partner companies blog about. Go so far as to opine on one of their posts (but don’t forget to link to it).
  12. Can’t stress enough the power of content. It not only is the backbone of and SEO strategy, it also provides fodder for social media, is required for any lead nurture program, marketing automation, pitch content for PR, analyst draw. Content = thought leadership.
  13. Read stats – if you don’t leverage social media channels for your business you’re missing a huge, free opportunity to develop a network of brand champions and extend your reach far beyond what your web site can do alone.
  14. Know the rules and best practices for each network. Addthis and ShareThis are both free social bookmarking tools you can add to encourage social promotion.Share relevant content – yours and others. Schedule it in advance so you stay engaged.Build relationships. Identify influencers using these sites:http://followerwonk.com/http://findpeopleonplus.com/http://www.tweriod.com/Use pictures.
  15. With so many social networks where do you start? The social networks that appeal to your audience may be very different than other companies. Don’t just copy another company or even assume they know what they’re doing. Many companies are dabbling in social. You should too – but with a purpose. See where people engage and refocus efforts in those channels. At CradlePoint were struggling with getting new “likes” on Facebook. So we recently launched a social media contest on facebook and it took our likes from 300 to 1300 in just a few weeks. The best part was the contest was aroudn getting people to share the most innovative way they use CradlePoint so through the contest we got over 60 entries of people who (1) promoted CradlePoint to their network and (b) encouraged them to do the same so they could win. Prize of the year is an iPad Mini btw.
  16. SEO really took off around 2006 and then social took center stage around 2009 but organic search is almost always the biggest driver of traffic to a company’s web site (or should be anyway) so it has to continue to be a top-of-mind strategy.
  17. Again, it all starts with great content. And if it meets this criteria, you’ll get links (huge for SEO). Be sure to promote your content though your opt-in email lists, social media networks and syndication sites (all with links back to content on your site). Know your keyword phrases – be specific. Laptop or notebook computer? NAS – storage solution or famous rapper? Storage – data, clothing, furniture? Litmus test: do a search. See your competitors? Then you’re in the right space. Not all content you create will take off like wild fire but you will learn what appeals to your audience over time and get better.