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Voice Command
- 1. Listening to Demand for Voice Command in Virtual Communities Dawn Marie Yankeelov ASPectx www.aspectx.com [email_address] 6-21-01
- 4. CRM “Hot Spots” Source: The Yankee Group, Wireless CRM, 2000. “ The U.S. mobile and remote-worker population will grow 41% from 39 million in 2000 to 55 million in 2004. Field sales professionals comprise the largest percentage of this remote-worker population.”
- 5. CRM Ramping Up Estimate of Corporate Applications Designed for PCs and Internet Devices. Source: Morgan Stanley Dean Witter Equity Research. IDC, and Yankee Group, 2000 studies. “ Fast ramp” window
- 11. Support Players Approximately 55 serious contenders in voice integration and development to date
- 16. OnStar
- 23. Usage Forecast Total Speech Users Speech Portal Users Speech Portal Shoppers in millions 2000 2001 2002 2003 2004 2005 16 22 32 48 96 128 45 18 28 12 18 8 2 5 11 3 1 0 Speech Portals: North American Usage Forecast Source: The Kelsey Group (2000)
- 28. Building Your Own App CT Labs Commissioned by CommWeb, a CMP Publication, to test VoiceXML Development Kits—2001Results
- 30. Final Frontiers $3.80 $1.60 $2.80 $1.90 $1.00 $1.20 Speech Portal Revenue Analysis (2005) *in billions of dollars Source: The Kelsey Group (2000)