Benchmarking

[object Object],www.a2zmba.com

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Benchmarking the Japanese way ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],www.a2zmba.com

The Xerox story ,[object Object],[object Object],[object Object],www.a2zmba.com

The key findings by Xerox ,[object Object],[object Object],[object Object],[object Object],www.a2zmba.com

Outcome ,[object Object],[object Object],www.a2zmba.com

Steps for benchmarking ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],www.a2zmba.com

www.a2zmba.com Benchmarking :- Stages of improvement World Class Recognized as the best. Benchmarked by others even in other sectors Best in Class Exceeds customer expectations,outperforms all competitors and has clear competitive edge Efficient Meets all internal requirements for cost margins, asset utilization,cycle-time and measures of excellence Incapable Is ineffective , inefficient and at the risk of failing. Needs major redesign Effective Satisfies all customer requirements

24/7 ,[object Object],[object Object],www.a2zmba.com

LEVELS OF BENCHMARKING ,[object Object],[object Object],www.a2zmba.com

Types of Benchmarking ,[object Object],[object Object],www.a2zmba.com

VERIZON ,[object Object],[object Object],[object Object],www.a2zmba.com

Energy use benchmarking ,[object Object],[object Object],[object Object],[object Object],[object Object],www.a2zmba.com

COMPENSATION ,[object Object],[object Object],[object Object],www.a2zmba.com

Cost of benchmarking ,[object Object],[object Object],[object Object],[object Object],www.a2zmba.com

Limitations of benchmarking ,[object Object],[object Object],[object Object],[object Object],www.a2zmba.com

COMMON MISTAKES ,[object Object],[object Object],[object Object],[object Object],[object Object],www.a2zmba.com

Contd… ,[object Object],[object Object],[object Object],[object Object],[object Object],www.a2zmba.com

How to improve?? ,[object Object],[object Object],[object Object],www.a2zmba.com

INFOSYS – Financial policy ,[object Object],[object Object],[object Object],www.a2zmba.com

INFOSYS – PERFORMANCE ,[object Object],[object Object],www.a2zmba.com

CONCLUSION ,[object Object],[object Object],[object Object],www.a2zmba.com

Benchmarking

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