6. Social Collaboration is described in TeamPark as an analogy “the difference between a machine and an organism”. A machine is built to a well-defined specification and should perform in a predictable manner, a machine can be changed, updated and adjusted once planned and considered. Whereas an organism grows, evolves, and adapts. An organism cannot perform machine-like, repeatable performances; there remains a degree of uncertainty in its performance. An organism is, both very adaptive and self-organizing: the ultimate in flexibility and survivability. It can do things that a Machine cannot and vice versa. The social side of a company is comparable to an organism. So Define Social Collaboration ! It’s powerful but different
7. Potential Outcomes Speed up responsiveness Accelerate Innovation Reduce duplication & increasing re use Enhance Learning Grow and extend the competence mass of the organisation Facilitate the development and strength of organic relationships between stakeholders Increase the capacity and speed of organisation intelligence Improve involvement, engagement and sharing of responsibility Personal Style and Skills Interpersonal Style & Skills Culture Current Organisation Maturity Leadership & Management Style New entrants to workforce Often treated as a standard IT Project Producing the Business Case Deriving the business benefits Challenges
8. So when are we going to discuss social collaboration platforms ? Any Minute Now ! So what we know is that collaboration success will depend not only on choosing and managing a platform deployment but also recognising the organisations collaboration maturity.
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10. How can a platform assist Find expertise &/or information quickly Create a SIG to further a cause. Find answers to questions quickly. Avoid re-inventing the wheel. Suggest, Create, Build upon a good idea/suggestion Create an asynchronous dialog/engagement/relationship. The tools in a platform Profiles (Ind, Org, Team) Blog (Info sharing) Wiki (Info building) Forum (Interaction) Community (Common Interest/Goal) Repository (Searchable store) Chat Meet Search
12. Guides the selection & Execution of Interventions. Provides a roadmap for benefits realisation. Use a Framework/Method
13. Business Goals & Case Integration in selection criteria (Public & Private) Progressively enable features Training & Facilitation New Roles (e.g. Community Leads) Profiles & Search core Tips for Platform deployment