Delivering Happiness - Great Places to Work 3.23.11

DELIVERING HAPPINESS A PATH TO PROFITS, PASSION, AND PURPOSE WWW. DELIVERINGHAPPINESS .COM Tony Hsieh Jenn Lim Great Place to Work Conference March 23, 2011

[object Object],[object Object]

A Little About Me (Tony) ,[object Object]

A Little About Me (Tony) ,[object Object],[object Object],[object Object]

A Little About Me (Tony) ,[object Object],[object Object],[object Object],[object Object]

A Little About Me (Tony) ,[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],‘ 01 ‘ 02 ‘ 06 ‘ 03 ‘ 04 ‘ 05 ‘ 07 ‘ 00 ‘ 08 Gross Sales $MM $1,000 800 600 400 200

Customer Experience ,[object Object],[object Object],[object Object],[object Object],[object Object]

the #1 priority CULTURE 5 weeks of training Culture book $2000 offer Hiring for culture Twitter helps build culture

C lothing, C ustomer Service, C ulture C ustomer Service C lothing C ulture

Delivering Happiness (customers and employees) ,[object Object]

[object Object],[object Object],[object Object],[object Object]

Example: Core Values ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object]

From Mariana ,[object Object],[object Object],[object Object],[object Object],[object Object]

From John Korioth ,[object Object],[object Object],[object Object],[object Object],[object Object]

From John Korioth ,[object Object],[object Object],[object Object],[object Object]

From John Korioth ,[object Object],[object Object],[object Object]

From John Korioth ,[object Object],[object Object]

From Dave Brautigan ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

From Dave Brautigan ,[object Object],[object Object],[object Object],[object Object],[object Object]

VISION ,[object Object],[object Object],[object Object],[object Object]

ENTREPRENEURS: ,[object Object]

Example of evolving vision and brand ,[object Object],[object Object],[object Object],[object Object],[object Object]

Questions ,[object Object],[object Object],[object Object],[object Object],[object Object]

What ’s your business? ,[object Object],[object Object],[object Object],[object Object],[object Object]

TAKE A STEP BACK… WHAT IS YOUR GOAL IN LIFE?

WHAT IS YOUR GOAL IN LIFE? Grow Company Get a Great Job Boyfriend / Girlfriend Be Healthy Retire Early Make Money Find Soul Mate Run Faster Spend Time w/ Family Buy A Home Get Married Run A Marathon why? why? why? why? why? why? why? why? HAPPINESS why? why? why? why?

RESEARCH HAS SHOWN ,[object Object],[object Object],[object Object],[object Object]

HAPPINESS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

WHAT IS YOUR GOAL IN LIFE? Grow Company Get a Great Job Boyfriend / Girlfriend Be Healthy Retire Early Make Money Find Soul Mate Run Faster Spend Time w/ Family Buy A Home Get Married Run A Marathon why? why? why? why? why? why? why? why? why? why? why? why? HAPPINESS

A FEW DIFFERENT FRAMEWORKS OF HAPPINESS

A FEW DIFFERENT FRAMEWORKS ON HAPPINESS ,[object Object],[object Object],[object Object],[object Object],[object Object]

3 TYPES OF HAPPINESS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],time time time

RECOMMENDED BOOKS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Contact info and tours! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Profits Passion Purpose GREAT BUSINESS

HAPPINESS time time time GREAT BUSINESS Profits Passion Purpose Pleasure Passion Purpose

[object Object],[object Object],[object Object],[object Object],[object Object]

Delivering HAPPINESS Learn more and join the movement! www. delivering happiness.com [email_address] [email_address]

Delivering Happiness - Great Places to Work 3.23.11

Recomendados

Recomendados

Más contenido relacionado

La actualidad más candente

La actualidad más candente (19)

Destacado

Destacado (6)

Más de Delivering Happiness

Más de Delivering Happiness (20)

Último

Último (20)

Delivering Happiness - Great Places to Work 3.23.11

Notas del editor