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A Better Way To Buy Commercial Roofing
FCS has processes and systems that provide management tools for every aspect in a single system that promotes consistency and reduces cost through visibility by providing solid information that drives the decisions to keep the initiative on track. FCS Systems support real-time processing. Everything that takes place within the system is recorded in  real time. There is never any double entry. Never any reason to go back and update or upload. The FCS Inspection App takes it a step further as photos and videos taken in the field by Certified Vendors instantly upload to the Database from their cell phone. These efficiencies save literally thousands of man-hours and in an 8600 building Initiative. Security 2. Evaluate 1. Inspect 3. Specify 4. Obtain Pricing 6. Manage Projects
initiative    in·i·ti·a·tive/iˈniSH(ē)ətiv/Noun       1. A sustained action towards a defined purpose.       2. An action of purpose.
”…responsible and measurable reduction in Capital and Expense spend.” …defined purpose.
"establishing  positive and proactive control of the portfolio…through development of National Repair and Replacement Standards based upon sound business practices.” …responsible reduction
1000 Mail Trucks     /  Last 10 Years =     100 New Mail Trucks Qty of Expendable Assets  /  Years Useful Life   =    Annual Replacement Cycle CAPITAL COSTS EXPENSE …control
8600 Roofs  / 15 Year Useful Life = 573 Roof Replacements a year  8600 Roofs  / 20 Year Useful Life = 430 Roof Replacements a year  Quantity of Expendable Assets/Years Useful Life = Annual Replacement Cycle
Average Capital Spending for Past 5 Years          $70,000,000    Actual Average Price Per Sq/Ft               $12.00      Estimated Sq/Ft Replaced            5,833,333      Percentage Sq/Ft Replaced                  2.9%
Each box represents 1% or 86 of the 8,600 USPS Properties. 05 20 Roofs within useful life Roofs requiring replacement Roofs exceeding useful life Roofs at great risk of failure ANNUAL PORTFOLIO REPLACEMENT CYCLE  1          2           3         4          5          6          7          8          9        10        11       12        13       14        15       16        17       18        19       20       21        22       23      24      25      								YEARS (AGE OF ROOFS) 						             YEARS (AGE OF ROOFS)
Each box represents 1% or 86 of the 8,600 USPS Properties. 05 20 06 20 Roofs within useful life Roofs requiring replacement Roofs exceeding useful life Roofs at great risk of failure ANNUAL PORTFOLIO REPLACEMENT CYCLE  1          2           3         4          5          6          7          8          9        10        11       12        13       14        15       16        17       18        19       20       21        22       23      24      25      								YEARS (AGE OF ROOFS) 						             YEARS (AGE OF ROOFS)
Each box represents 1% or 86 of the 8,600 USPS Properties. 06 20 07 20 Roofs within useful life Roofs requiring replacement Roofs exceeding useful life Roofs at great risk of failure ANNUAL PORTFOLIO REPLACEMENT CYCLE  1          2           3         4          5          6          7          8          9        10        11       12        13       14        15       16        17       18        19       20        21        22       23      24      25      								YEARS (AGE OF ROOFS) 						             YEARS (AGE OF ROOFS)
2006 2005 2007 2008 Each box represents 1% or 86 of the 8,600 USPS Properties. 07 20 08 20 Roofs within useful life Roofs requiring replacement Roofs exceeding useful life Roofs at great risk of failure 2009 ANNUAL PORTFOLIO REPLACEMENT CYCLE  1          2           3         4          5          6          7          8          9        10        11       12        13       14        15       16        17       18        19       20        21        22       23      24      25      								YEARS (AGE OF ROOFS) 						             YEARS (AGE OF ROOFS)
Each box represents 1% or 86 of the 8,600 USPS Properties. 08 20 09 20 Roofs within useful life Roofs requiring replacement Roofs exceeding useful life Roofs at great risk of failure ANNUAL PORTFOLIO REPLACEMENT CYCLE  1          2           3         4          5          6          7          8          9        10        11       12        13       14        15       16        17       18        19       20        21        22       23      24      25      								YEARS (AGE OF ROOFS) 						             YEARS (AGE OF ROOFS)
2006 2005 2007 2008 Each box represents 1% or 86 of the 8,600 USPS Properties. 09 20 10 20 Roofs within useful life Roofs requiring replacement Roofs exceeding useful life Roofs at great risk of failure 2009 ANNUAL PORTFOLIO REPLACEMENT CYCLE  1          2           3         4          5          6          7          8          9        10        11       12        13       14        15       16        17       18        19       20        21        22       23      24      25      								YEARS (AGE OF ROOFS) 						             YEARS (AGE OF ROOFS)
Roofs Exceeding Useful Life: 10% 860 20M sq/ft $240M Each box represents 1% or 86 of the 8,600 USPS Properties. 10 20 11 20 12 20 13 20 14 20 15 20 Roofs within useful life Roofs requiring replacement Roofs exceeding useful life Roofs at great risk of failure ANNUAL PORTFOLIO REPLACEMENT CYCLE ANNUAL PORTFOLIO REPLACEMENT CYCLE  1          2           3          4          5          6          7          8          9        10        11        12        13       14        15       16        17       18       19       20         21         22         23       24       25      								YEARS (AGE OF ROOFS) 						             YEARS (AGE OF ROOFS) 						             YEARS (AGE OF ROOFS)
Each box represents 1% or 86 of the 8,600 USPS Properties. 10 20 15 20 10 20 11 20 12 20 13 20 14 20 15 20 Roofs within useful life Roofs requiring replacement Roofs exceeding useful life Roofs at great risk of failure ANNUAL PORTFOLIO REPLACEMENT CYCLE ANNUAL PORTFOLIO REPLACEMENT CYCLE  1          2           3         4          5          6          7          8          9        10         11       12        13        14        15       16        17       18        19       20         21       22        23      24       25      								              YEARS (AGE OF ROOFS) 								YEARS (AGE OF ROOFS)
2006 Roofs Exceeding Useful Life: 25% 2005 2,150 50M sq/ft $600M Each box represents 1% or 86 of the 8,600 USPS Properties. 10 20 15 20 Roofs within useful life Roofs requiring replacement Roofs exceeding useful life Roofs at great risk of failure 70% 30%   25% ANNUAL PORTFOLIO REPLACEMENT CYCLE 20% 								YEARS (AGE OF ROOFS)
$100M 0M 0M 0M 0M 0M 0M 0M 0M 0M   5 10 15 20 21 22 23 24 $ Targeted Savings Over 5 Years
Implementation 1. Inventory  a. Gain Visibility      b. Implement Facility Control System      c. Develop Action Plan 2. Manage  a. Software Training/Support      b. Assemble and Manage a certified Vendor Program c. Warranty Enforcement Programs d. Executive Asset Management 3. Service/Restore  a. Emergency Dispatch      b. Work Order Management      c. Remedial Repair Programs 1-855-NEED-FCS 4. Extend  a. Extend Useful Life of Portfolio. 5. Save  a. Project Design      b. Bundled Procurement      c. Construction Management
Initial Assessment 17 Inspections a day for 2 years. Existing FCS Contractors. The 259 existing contractors are positioned to  respond to the majority of USPS locations in a reasonable time frame. Existing USPS Contractors FCS welcomes GSA and existing USPS contractors committed to competing for work, complying with National Standards and being accountable to time  frame and performance criteria. Existing USPS Employees. FCS Technologies allow USPS Maintenance  workers to perform semi-annual maintenance  and leak investigation with the help of a FCS roof expert and upload the results to the system. …inventory
Initial Assessment JOHN SMITH USPS SERVICE DISPATCH 1-855-NEED-FCS www.fcscontrol.com FCS Certified Resource Program FCS certified Resources are trained in online and onsite classes and must pass exams on USPS National Standards, Repair Standards  Customer Service Response Times, Use of the FCS Auditing Technologies. FCS Certified Resources are continuously rated on safety, performance,customer service and response times. Contractors who do not  meet USPS standards are replaced . …consistency
Auditing for Consistency 2. Section 1. Dispatch Audit …consistency Component 1>Part I>General Information:Tab 1                                                                                                                   Page 2       23 C2-T12-Management Approach-Consistency    15. Email Report                                    10. Auditing                                                 14. Preview                                                  13. Corrections
Initial Assessment JOHN SMITH USPS SERVICE DISPATCH : 1-855-NEED-FCS www.fcscontrol.com …auditing
Inspection Schedule Select project from schedule below. If it does not appear, please contact your dispatcher to add them to your project schedule.
Sectioning Utilizing your phone, mark the corners with your finger for the first section. Indicate your points in a clockwise fashion. (as shown below) Press Help for questions about outlining or unusual configurations.
Sectioning Set
Sectioning
Sectioning Name the first roof section: :
Sectioning Name the first roof section: Zoom in to capture an image focusing specifically on the section by pressing next. Office Area : :
Sectioning : Office Area Office Area
Observations Observations: During this step you will take photos and videos of general observations of the roof. Tips: Camera should be held sideways with the photo button on your left. Photos should be taken in multiples of four for best report layout. Video should be limited to 30 seconds. Press Photo or Video to add observations  :
Observations : Name: Comments:
Observations : Name: Comments: Wall flashing General observation of curb  wall flashing
Composition Composition : Name test cut: Composition: Deck: Layer 1: + Add Layer Test cut 1 Metal 2” fiber glass
Deficiency : Type:         Emergency	  Remedial Quantity: Description: Corrective Action: Repair Cost: Curb flashing failure  50 LF The repairs made to the curb  flashing are starting to fail. Strip the curb flashing down to a workable substrate and $950.00
Condition Roofs are graded based upon estimated remaining service life. A = 10 years or more of service life remaining B = 8 - 10 years of service life remaining C= 5 - 7 years of service life remaining D= 2 - 4 years of service life remaining F = Less than one year of service life remaining 	Membrane 	Flashing 	Sheet Metal 	Overall Projected roof replacement date: Cost sq./ft. (optional) : : D D C D March 1, 2015 $6.00
Recommendations 	Emergency Repairs 	Remedial Repairs 	Roof Replacement Comments: : : Remedial Repairs and MonitoringMake the necessary remedial repairs  to the section to keep the roof system from degrading further until a budget  is approved for replacement.
Complete You have completed  this section. : :
Complete : : A notification has been  sent to the FCS dispatcher.  ....... Please stand by    Dispatch code: 2GXLW5
Complete Corrections Required Auditor: James Klein Section 1: Grade is not consistent with deficiencies. Reevaluate. Need to enter LF of damaged cf. Provide more realistic pricing for replacing drain baskets. Correct and Resubmit. : :
Complete The dispatcher has been  notified and your report is  pending approval. Approval Code: : : YOU CAN NOT EMAIL  REPORT UNTIL APPROVED  BY FCS DISPATCHER. 2256GX536B Email
Complete Now you have the option to email this report. Email report to: Comments: : : dpr@encitegroup.com Attached is the complete report for your review.
Complete Now you have the option to email this report. Email report to: Comments: : : dpr@encitegroup.com Attached is the complete report for your review.
Initial Assessment …inventory
Initial Assessment
Initial Assessment
Initial Assessment
Initial Assessment
Initial Assessment
Initial Assessment
Initial Assessment
Initial Assessment
A = 10 years or more of service life remaining B = 8 - 10 years of service life remaining C = 5 - 7 years of service life remaining D = 2 - 4 years of service life remaining F = Less than one year of service life remaining
A = 10 years or more of service life remaining B = 8 - 10 years of service life remaining C = 5 - 7 years of service life remaining D = 2 - 4 years of service life remaining F = Less than one year of service life remaining
A = 10 years or more of service life remaining B = 8 - 10 years of service life remaining C = 5 - 7 years of service life remaining D = 2 - 4 years of service life remaining F = Less than one year of service life remaining
Initial Assessment JOHN SMITH Training Movement USPS SERVICE DISPATCH 1-855-NEED-FCS www.fcscontrol.com Communication Technology Real Time Monitoring
Yearly Administration Implementation Software Licensing   Training Support 3rd Party Data Capture Other reports: Expense Repair Budget GO Resource  Management Administrative Management 24/7 Phone Support 855-NEED-FCS 1.2% $6.79 $1,679,853 Replacement Ratio                       Replacement/sq/ft                      Cost Reduction to Date                      (Goal 5%)                                        (Goal <$12)                                  Work Orders 24 Hrs48 Hrs Expense Spending …manage Budgeted 1%                                        15% Completed Guarantee                                     Goal             Capital Spending 5%                                        50% Capital Bids Guarantee                                     Goal             SpeedBid Results 5%                                       50% Guarantee                                     Goal
Third Party Work Order Management Dispatch from your desktop, mobile device, or Toll free number. 24/7 Toll Free, Online and Mobile  Internal and External Tracking 1-855-NEED-FCS Warranty Administration Package Style Tracking FCSConnect Dispatch App  Package Style Tracking …reactive service
Remote Control Log-in : : Email: Password:     Remember Me jsmith@usps.com ••••••••••••
Home : : John Smith View Sites: Corporate World  Headquarters Distribution Center Manufacturing Plant Marketing/Sales Offices Minneapolis, MN Mounds View, MN Brooklyn Center, MN Columbia Heights, IL
Property : : John Smith Distribution Center:       Click Service Dispatch Distribution Center 125 Enterprise Parkway Mounds View, MN
Property : : John Smith Distribution Center: Section: Notes: Section 1 Leak in NW corner. Send Dispatch
Auditing for Consistency 2. Section 1. Dispatch Audit Home > Service Dispatch           Mark Unread Service Dispatch ID #1107InlandCorporate World Headquarters710 Steelcase Parkway NEMinneapolis, MN  Section:  Customer waiting areaCorporate Contact:James Whitejames.white@test.comSite Contact:John Doejohn@test.com Distributed By: RoofOptionsDate Dispatched: 02/08/2011Time Dispatched: 04:36:49 PM : : …consistency Component 1>Part I>General Information:Tab 1                                                                                                                   Page 2       64 C2-T12-Management Approach-Consistency    15. Email Report                                    10. Auditing                                                 14. Preview                                                  13. Corrections
Service Dispatch  A Service Dispatch notification has been submitted for the  following building: Service Dispatch ID #1107InlandCorporate World Headquarters710 Steelcase Parkway NEMinneapolis, MN Section: Customer waiting areaCorporate Contact:James Whitejames.white@test.comSite Contact:John Doejohn@test.comDistributed By: RoofOptionsDate Dispatched: 02/08/2011Time Dispatched: 04:36:49 PMPriority: Emergency Notes: We have a major leak in the NW corner of the waiting room. Home > Service Dispatch           Mark Unread Service Dispatch ID #1107InlandCorporate World Headquarters710 Steelcase Parkway NEMinneapolis, MN  Section:  Customer waiting areaCorporate Contact:James Whitejames.white@test.comSite Contact:John Doejohn@test.com Distributed By: RoofOptionsDate Dispatched: 02/08/2011Time Dispatched: 04:36:49 PM : :
DEC Service Dispatch  A Service Dispatch notification has been submitted for the  following building: Service Dispatch ID #1107InlandCorporate World Headquarters710 Steelcase Parkway NEMinneapolis, MN Section: Customer waiting areaCorporate Contact:James Whitejames.white@test.comSite Contact:John Doejohn@test.comDistributed By: RoofOptionsDate Dispatched: 02/08/2011Time Dispatched: 04:36:49 PMPriority: Emergency Notes: We have a major leak in the NW corner of the waiting room. Service Dispatch Home > Service Dispatch Section: Customer waiting areaCorporate Contact:James Whitejames.white@test.com Site Contact:John Doejohn@test.com Invoice Type: Punch In Time Dispatched: 02/08/2011    04:36:49 PM Billable Time FEB 08 2011 04 : 56 PM Punch In Project Complete
Service Dispatch  A Service Dispatch notification has been submitted for the  following building: Service Dispatch ID #1107InlandCorporate World Headquarters710 Steelcase Parkway NEMinneapolis, MN Section: Customer waiting areaCorporate Contact:James Whitejames.white@test.comSite Contact:John Doejohn@test.comDistributed By: RoofOptionsDate Dispatched: 02/08/2011Time Dispatched: 04:36:49 PMPriority: Emergency Notes: We have a major leak in the NW corner of the waiting room. Dispatch Service Dispatch ID #1107InlandCorporate World Headquarters710 Steelcase Parkway NEMinneapolis, MN  Section:  Customer waiting areaSite Contact:John Doejohn@test.com Add Problem Add Photo/Video
Correction Correction: The wall flashing around the penthouse was cleaned of all dirt  and debris. NP1 caulking was used to fill in spaces of the wood siding  where needed, then an elastomeric coating was applied to reseal the  wall flashing to bring back the proper waterproofing.  Problem Description: The wall flashing around the penthouse was failing due to the UV damage of the foam which provided the waterproofing. Due to the damage leaking  has occurred around this area.  Correction: The wall flashing around the penthouse was cleaned of all dirt and debris.  NP1 caulking was used to fill in spaces of the wood siding where needed, then an  elastomeric coating was applied to reseal the wall flashing to bring back the proper  waterproofing.
Using your finger indicate the areas you performed service.
Service Dispatch Corporate World Headquarters Service Dispatch ID #1107 02-08-2011 Dispatched by: James White 819-965-3211 Punch out: Materials: Qty:	Units:	Description: Cost $: + Materials FEB 08 2011 04  45 PM 2 EA tube NP1 caulk 16.00
Service Dispatch Corporate World Headquarters Service Dispatch ID #1107 02-08-2011 Dispatched by: James White 819-965-3211 Punch out: Materials: Qty:	Units:	Description: Cost $: + Materials FEB 08 2011 04  45 PM 2 EA tube NP1 caulk Problem Description: The wall flashing around the penthouse was failing due to the UV damage of the foam which provided the waterproofing. Due to the damage leaking  has occurred around this area.  Correction: The wall flashing around the penthouse was cleaned of all dirt and debris.  NP1 caulking was used to fill in spaces of the wood siding where needed, then an  elastomeric coating was applied to reseal the wall flashing to bring back the proper  waterproofing.  16.00
Your service ticket has been  loaded. View PDF draft of  the completed ticket by clicking  the Next button.If the ticket  is approved  by the dispatcher  a approval code will be issued that will allow you to email  the ticket.  Your service ticket has been uploaded to the FCS server. ....... Please stand by Enter release code: DO NOT LEAVE THE PROPERTY until released by the dispatcher. GX6Y2
Your service ticket has been  loaded. View PDF draft of  the completed ticket by clicking  the Next button. If the ticket  is approved  by the dispatcher  a approval code will be issued that will allow you to email  the ticket.  Your service ticket has been uploaded to the FCS server. ....... Please stand by Enter release code: DO NOT LEAVE THE PROPERTY until released by the dispatcher.
Confirmation Mobile Dispatch Confirmation Corporate World Headquarters Service Dispatch ID #1107 02-08-2011 Dispatched by: James White 819-965-3211
Confirmation Mobile Dispatch Confirmation Corporate World Headquarters Service Dispatch ID #1107 02-08-2011 Dispatched by: James White 819-965-3211 Problems encountered: Wall flashing failure.
Confirmation Mobile Dispatch Confirmation Corporate World Headquarters Service Dispatch ID #1107 02-08-2011 Dispatched by: James White 819-965-3211 Corrective action: The wall flashing around the penthouse was
Confirmation Mobile Dispatch Confirmation Corporate World Headquarters Service Dispatch ID #1107 02-08-2011 Dispatched by: James White 819-965-3211 Additional problems encountered: 1. Curb flashing failure.
Confirmation Mobile Dispatch Confirmation Corporate World Headquarters Service Dispatch ID #1107 02-08-2011 Dispatched by: James White 819-965-3211 I acknowledge service was performed onsite And reviewed repairs performed. I authorize the following additional work: Tap on photo to enlarge. Repair curb flashing.	$950.00 Tap here to sign
Confirmation Mobile Dispatch Confirmation Corporate World Headquarters Service Dispatch ID #1107 02-08-2011 Dispatched by: James White 819-965-3211 I acknowledge service was performed onsite And reviewed repairs performed. I authorize the following additional work: Tap on photo to enlarge. Repair curb flashing.	$950.00 James White
James.white@test.com Attached is your completed service dispatch ticket with the additional repair proposal. James White                        2/8/11
Service Dispatch
Service Dispatch
Service Dispatch
Third Party Work Order Management 1-855-NEED-FCS Initiative  Administrator WARRANTY AUDIT NO YES MANUFACTURER or CONTRACTOR Local USPS Facility Service Dispatch Service Dispatcher Certified Vendor RESOLUTION AUDIT AND PRELIMINARY ROOF GRADING Roofs that have not been inspected receive a brief inspection and preliminary grade. Roof Expert Roof Expert Roof Expert C F A B D Dispatch Manager Regional Expert RESOLVED TICKET SCOPE OF WORK DATA UPLOAD Roofing Procurement
Third Party Work Order Management 1-855-NEED-FCS Operations Manager WARRANTY AUDIT NO YES MANUFACTURER or CONTRACTOR Local USPS Facility Service Dispatch Service Dispatcher Certified Vendor RESOLUTION AUDIT AND PRELIMINARY ROOF GRADING Roofs that have not been inspected receive a brief inspection and preliminary grade. Roof Expert Roof Expert Roof Expert C F A B D RESOLVED TICKET Dispatch Manager Regional Expert SCOPE OF WORK DATA UPLOAD Roofing Procurement
Semi-Annual Maintenance Comply with Warranty Requirements Interact with Local USPS Entity Facilitate Seasonal inspections Preserve Economical Alternatives Prevent or Service Roof Leaks Keeps Information System Current Extend Useful Life of Roofs One year of additional Useful Life reduces our Capital Spend $5.7M   …extend
Support Click Support Live Chat Click to chat with live support now Support: Hi, my name is Joe. How can I help you today? Me: I need help with the inspection app. Support: Hi, my name is Joe. How can I help you today? I need help with the inspection app. 24/7 Phone Support 855-2-ENCITE Training Video Series Video training is available for users and contractors  as is accessible on their schedules. Webinars Weekly webinar training will be  available to users and contractors. OnSite Training Semi annual OnSite training will be provided to system users in Washington DC and at USPS FSOs. Seminars FCS Audit App training seminars with be available to USPS Contractors and USPS maintenance employees twice a month in major metropolitan markets across the US.
Conceptual Design Services Comply with Warranty Requirements Preserve Economical Alternatives Interact with Local USPS Entity Facilitate Seasonal inspections Prevent or Service Roof Leaks Keeps Information System Current Extend Useful Life of Roofs One year of additional Useful Life reduces our Capital Spend $5.7M   …save
Bid Procurement Initial Assessment
Bid Procurement Initial Assessment Initial Assessment
Bid Procurement Initial Assessment Initial Assessment
Bid Procurement Initial Assessment Initial Assessment
Speed-Bid Initial Assessment Initial Assessment
Speed-Bid Initial Assessment Initial Assessment 975,465.00
Online Project Management Initial Assessment Initial Assessment
Online Project Management Initial Assessment Initial Assessment
Capital Procurement Performance $4.06 sq./ft. 2010 Avg. Roof Price Projects:  Sq/Ft: Total $: Price Sq/ft: Estimated USPS Buy Rate:   56 2,678,946 $10,881,470 $4.06 sq/ft* $12.00 sq/ft Example: A representative testament of the roof owner purchasing power realized through the FCS technologies system was one of our most recent initiatives on behalf of USPS:  Security In June of 2010 we were asked to get involved with replacement of a defective roof at the P & DC Los Angeles.  The 20 acre roof was budgeted to be replaced in 2011-2012 for roughly $10M. This number was arrived at by historicalsof replacing an identical roof that was on the same site which was performed in 2009 for roughly $12.00 per sq/ft.  RoofOptions bundled the project in a SpeedBid Environment and was able complete the project for a total of $5.6M or $6.43 sq/ft saving USPS $4.4M on the project. While it would not be unusual to plan on a 9-12 month duration to complete a 20 acre roof,  Mr. Lynn and RoofOptions put the resources in place to produce the roofing portion of the project in 5 month utilizing over 65 subcontractor workers, working in two shifts with 6 onsite RoofOptions Project Managers who averaged 15,000 sq/ft per production day. • • • *While Projects bid on the SpeedBid platform are typically not subject to prevailing wages or bonding. A fair comparison can be drawn by USPS PD & C in which the Roof Replacement Portion of the contract was bought at $4.76 sq/ft. (Does not include FCS construction management costs.) 98 C1-T8-Other Services & Cost Reduction Examples-Capital Procurement Performance
Organizational Chart Initiative Assignments Available Employees Available Full-time Contractors Open Positions * * Total Assignments: 44 Available Employees: 31 Available Full-time Contractors: 10 Openings to Fill:   3   (
Initial Assessment Initial Assessment Mobilization Mobilization Conference • Establishing National Standards for the Initiative in conjunction with the Contracting Officer and/or other parties assigned. • Reviewing specific USPS requirements of the FCS Database System and integration    with existing USPS information Systems in conjunction with Contracting Officer and/or   other parties assigned. • Establishing Initiative baselines by researching historical capital and expense spend data. • Quantifying known roofs considered to be failed and establishment of immediate    action plans to keep those facilities productive with Contracting Officer and/or other    parties assigned.  The goal of the mobilization conference is for all parties to come to an understanding of the goals of the initiative and establish a short term action plan for immediate needs.
Initial Assessment Initial Assessment Mobilization Mobilization Conference Following the conference would be an ongoing weekly online conference in which Mr. Riley will report on overall progress of technologies and initiative processing systems and Mr. Lynn will report on actual operational execution of the plan.  We recommend monthly meetings to review overall performance to take place in Washington DC and/or Regional FSO's.  During and after the mobilization Mr. Riley will continue to serve as the point of contact for the overall performance of the objective meeting it's goals of reduction of cost and the technologies that serve and track the progress of the initiative.   Mr. Lynn will serve and as the point of contact for all of the components that make up day to day operation of the initiative including, dispatch, inspection, semi annual maintenance, onsite project specifications, bid procurement and project management.

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This is it

  • 1. A Better Way To Buy Commercial Roofing
  • 2. FCS has processes and systems that provide management tools for every aspect in a single system that promotes consistency and reduces cost through visibility by providing solid information that drives the decisions to keep the initiative on track. FCS Systems support real-time processing. Everything that takes place within the system is recorded in real time. There is never any double entry. Never any reason to go back and update or upload. The FCS Inspection App takes it a step further as photos and videos taken in the field by Certified Vendors instantly upload to the Database from their cell phone. These efficiencies save literally thousands of man-hours and in an 8600 building Initiative. Security 2. Evaluate 1. Inspect 3. Specify 4. Obtain Pricing 6. Manage Projects
  • 3. initiative in·i·ti·a·tive/iˈniSH(ē)ətiv/Noun 1. A sustained action towards a defined purpose. 2. An action of purpose.
  • 4. ”…responsible and measurable reduction in Capital and Expense spend.” …defined purpose.
  • 5. "establishing positive and proactive control of the portfolio…through development of National Repair and Replacement Standards based upon sound business practices.” …responsible reduction
  • 6. 1000 Mail Trucks / Last 10 Years = 100 New Mail Trucks Qty of Expendable Assets / Years Useful Life = Annual Replacement Cycle CAPITAL COSTS EXPENSE …control
  • 7. 8600 Roofs / 15 Year Useful Life = 573 Roof Replacements a year 8600 Roofs / 20 Year Useful Life = 430 Roof Replacements a year Quantity of Expendable Assets/Years Useful Life = Annual Replacement Cycle
  • 8. Average Capital Spending for Past 5 Years $70,000,000 Actual Average Price Per Sq/Ft $12.00 Estimated Sq/Ft Replaced 5,833,333 Percentage Sq/Ft Replaced 2.9%
  • 9. Each box represents 1% or 86 of the 8,600 USPS Properties. 05 20 Roofs within useful life Roofs requiring replacement Roofs exceeding useful life Roofs at great risk of failure ANNUAL PORTFOLIO REPLACEMENT CYCLE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 YEARS (AGE OF ROOFS) YEARS (AGE OF ROOFS)
  • 10. Each box represents 1% or 86 of the 8,600 USPS Properties. 05 20 06 20 Roofs within useful life Roofs requiring replacement Roofs exceeding useful life Roofs at great risk of failure ANNUAL PORTFOLIO REPLACEMENT CYCLE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 YEARS (AGE OF ROOFS) YEARS (AGE OF ROOFS)
  • 11. Each box represents 1% or 86 of the 8,600 USPS Properties. 06 20 07 20 Roofs within useful life Roofs requiring replacement Roofs exceeding useful life Roofs at great risk of failure ANNUAL PORTFOLIO REPLACEMENT CYCLE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 YEARS (AGE OF ROOFS) YEARS (AGE OF ROOFS)
  • 12. 2006 2005 2007 2008 Each box represents 1% or 86 of the 8,600 USPS Properties. 07 20 08 20 Roofs within useful life Roofs requiring replacement Roofs exceeding useful life Roofs at great risk of failure 2009 ANNUAL PORTFOLIO REPLACEMENT CYCLE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 YEARS (AGE OF ROOFS) YEARS (AGE OF ROOFS)
  • 13. Each box represents 1% or 86 of the 8,600 USPS Properties. 08 20 09 20 Roofs within useful life Roofs requiring replacement Roofs exceeding useful life Roofs at great risk of failure ANNUAL PORTFOLIO REPLACEMENT CYCLE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 YEARS (AGE OF ROOFS) YEARS (AGE OF ROOFS)
  • 14. 2006 2005 2007 2008 Each box represents 1% or 86 of the 8,600 USPS Properties. 09 20 10 20 Roofs within useful life Roofs requiring replacement Roofs exceeding useful life Roofs at great risk of failure 2009 ANNUAL PORTFOLIO REPLACEMENT CYCLE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 YEARS (AGE OF ROOFS) YEARS (AGE OF ROOFS)
  • 15. Roofs Exceeding Useful Life: 10% 860 20M sq/ft $240M Each box represents 1% or 86 of the 8,600 USPS Properties. 10 20 11 20 12 20 13 20 14 20 15 20 Roofs within useful life Roofs requiring replacement Roofs exceeding useful life Roofs at great risk of failure ANNUAL PORTFOLIO REPLACEMENT CYCLE ANNUAL PORTFOLIO REPLACEMENT CYCLE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 YEARS (AGE OF ROOFS) YEARS (AGE OF ROOFS) YEARS (AGE OF ROOFS)
  • 16. Each box represents 1% or 86 of the 8,600 USPS Properties. 10 20 15 20 10 20 11 20 12 20 13 20 14 20 15 20 Roofs within useful life Roofs requiring replacement Roofs exceeding useful life Roofs at great risk of failure ANNUAL PORTFOLIO REPLACEMENT CYCLE ANNUAL PORTFOLIO REPLACEMENT CYCLE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 YEARS (AGE OF ROOFS) YEARS (AGE OF ROOFS)
  • 17. 2006 Roofs Exceeding Useful Life: 25% 2005 2,150 50M sq/ft $600M Each box represents 1% or 86 of the 8,600 USPS Properties. 10 20 15 20 Roofs within useful life Roofs requiring replacement Roofs exceeding useful life Roofs at great risk of failure 70% 30% 25% ANNUAL PORTFOLIO REPLACEMENT CYCLE 20% YEARS (AGE OF ROOFS)
  • 18.
  • 19. $100M 0M 0M 0M 0M 0M 0M 0M 0M 0M 5 10 15 20 21 22 23 24 $ Targeted Savings Over 5 Years
  • 20. Implementation 1. Inventory a. Gain Visibility b. Implement Facility Control System c. Develop Action Plan 2. Manage a. Software Training/Support b. Assemble and Manage a certified Vendor Program c. Warranty Enforcement Programs d. Executive Asset Management 3. Service/Restore a. Emergency Dispatch b. Work Order Management c. Remedial Repair Programs 1-855-NEED-FCS 4. Extend a. Extend Useful Life of Portfolio. 5. Save a. Project Design b. Bundled Procurement c. Construction Management
  • 21. Initial Assessment 17 Inspections a day for 2 years. Existing FCS Contractors. The 259 existing contractors are positioned to respond to the majority of USPS locations in a reasonable time frame. Existing USPS Contractors FCS welcomes GSA and existing USPS contractors committed to competing for work, complying with National Standards and being accountable to time frame and performance criteria. Existing USPS Employees. FCS Technologies allow USPS Maintenance workers to perform semi-annual maintenance and leak investigation with the help of a FCS roof expert and upload the results to the system. …inventory
  • 22. Initial Assessment JOHN SMITH USPS SERVICE DISPATCH 1-855-NEED-FCS www.fcscontrol.com FCS Certified Resource Program FCS certified Resources are trained in online and onsite classes and must pass exams on USPS National Standards, Repair Standards Customer Service Response Times, Use of the FCS Auditing Technologies. FCS Certified Resources are continuously rated on safety, performance,customer service and response times. Contractors who do not meet USPS standards are replaced . …consistency
  • 23. Auditing for Consistency 2. Section 1. Dispatch Audit …consistency Component 1>Part I>General Information:Tab 1 Page 2 23 C2-T12-Management Approach-Consistency 15. Email Report 10. Auditing 14. Preview 13. Corrections
  • 24. Initial Assessment JOHN SMITH USPS SERVICE DISPATCH : 1-855-NEED-FCS www.fcscontrol.com …auditing
  • 25. Inspection Schedule Select project from schedule below. If it does not appear, please contact your dispatcher to add them to your project schedule.
  • 26. Sectioning Utilizing your phone, mark the corners with your finger for the first section. Indicate your points in a clockwise fashion. (as shown below) Press Help for questions about outlining or unusual configurations.
  • 29. Sectioning Name the first roof section: :
  • 30. Sectioning Name the first roof section: Zoom in to capture an image focusing specifically on the section by pressing next. Office Area : :
  • 31. Sectioning : Office Area Office Area
  • 32. Observations Observations: During this step you will take photos and videos of general observations of the roof. Tips: Camera should be held sideways with the photo button on your left. Photos should be taken in multiples of four for best report layout. Video should be limited to 30 seconds. Press Photo or Video to add observations :
  • 33. Observations : Name: Comments:
  • 34. Observations : Name: Comments: Wall flashing General observation of curb wall flashing
  • 35. Composition Composition : Name test cut: Composition: Deck: Layer 1: + Add Layer Test cut 1 Metal 2” fiber glass
  • 36. Deficiency : Type: Emergency Remedial Quantity: Description: Corrective Action: Repair Cost: Curb flashing failure 50 LF The repairs made to the curb flashing are starting to fail. Strip the curb flashing down to a workable substrate and $950.00
  • 37. Condition Roofs are graded based upon estimated remaining service life. A = 10 years or more of service life remaining B = 8 - 10 years of service life remaining C= 5 - 7 years of service life remaining D= 2 - 4 years of service life remaining F = Less than one year of service life remaining Membrane Flashing Sheet Metal Overall Projected roof replacement date: Cost sq./ft. (optional) : : D D C D March 1, 2015 $6.00
  • 38. Recommendations Emergency Repairs Remedial Repairs Roof Replacement Comments: : : Remedial Repairs and MonitoringMake the necessary remedial repairs to the section to keep the roof system from degrading further until a budget is approved for replacement.
  • 39. Complete You have completed this section. : :
  • 40. Complete : : A notification has been sent to the FCS dispatcher. ....... Please stand by Dispatch code: 2GXLW5
  • 41. Complete Corrections Required Auditor: James Klein Section 1: Grade is not consistent with deficiencies. Reevaluate. Need to enter LF of damaged cf. Provide more realistic pricing for replacing drain baskets. Correct and Resubmit. : :
  • 42. Complete The dispatcher has been notified and your report is pending approval. Approval Code: : : YOU CAN NOT EMAIL REPORT UNTIL APPROVED BY FCS DISPATCHER. 2256GX536B Email
  • 43. Complete Now you have the option to email this report. Email report to: Comments: : : dpr@encitegroup.com Attached is the complete report for your review.
  • 44. Complete Now you have the option to email this report. Email report to: Comments: : : dpr@encitegroup.com Attached is the complete report for your review.
  • 54. A = 10 years or more of service life remaining B = 8 - 10 years of service life remaining C = 5 - 7 years of service life remaining D = 2 - 4 years of service life remaining F = Less than one year of service life remaining
  • 55. A = 10 years or more of service life remaining B = 8 - 10 years of service life remaining C = 5 - 7 years of service life remaining D = 2 - 4 years of service life remaining F = Less than one year of service life remaining
  • 56. A = 10 years or more of service life remaining B = 8 - 10 years of service life remaining C = 5 - 7 years of service life remaining D = 2 - 4 years of service life remaining F = Less than one year of service life remaining
  • 57. Initial Assessment JOHN SMITH Training Movement USPS SERVICE DISPATCH 1-855-NEED-FCS www.fcscontrol.com Communication Technology Real Time Monitoring
  • 58. Yearly Administration Implementation Software Licensing Training Support 3rd Party Data Capture Other reports: Expense Repair Budget GO Resource Management Administrative Management 24/7 Phone Support 855-NEED-FCS 1.2% $6.79 $1,679,853 Replacement Ratio Replacement/sq/ft Cost Reduction to Date (Goal 5%) (Goal <$12) Work Orders 24 Hrs48 Hrs Expense Spending …manage Budgeted 1% 15% Completed Guarantee Goal Capital Spending 5% 50% Capital Bids Guarantee Goal SpeedBid Results 5% 50% Guarantee Goal
  • 59. Third Party Work Order Management Dispatch from your desktop, mobile device, or Toll free number. 24/7 Toll Free, Online and Mobile Internal and External Tracking 1-855-NEED-FCS Warranty Administration Package Style Tracking FCSConnect Dispatch App Package Style Tracking …reactive service
  • 60. Remote Control Log-in : : Email: Password: Remember Me jsmith@usps.com ••••••••••••
  • 61. Home : : John Smith View Sites: Corporate World Headquarters Distribution Center Manufacturing Plant Marketing/Sales Offices Minneapolis, MN Mounds View, MN Brooklyn Center, MN Columbia Heights, IL
  • 62. Property : : John Smith Distribution Center: Click Service Dispatch Distribution Center 125 Enterprise Parkway Mounds View, MN
  • 63. Property : : John Smith Distribution Center: Section: Notes: Section 1 Leak in NW corner. Send Dispatch
  • 64. Auditing for Consistency 2. Section 1. Dispatch Audit Home > Service Dispatch Mark Unread Service Dispatch ID #1107InlandCorporate World Headquarters710 Steelcase Parkway NEMinneapolis, MN Section: Customer waiting areaCorporate Contact:James Whitejames.white@test.comSite Contact:John Doejohn@test.com Distributed By: RoofOptionsDate Dispatched: 02/08/2011Time Dispatched: 04:36:49 PM : : …consistency Component 1>Part I>General Information:Tab 1 Page 2 64 C2-T12-Management Approach-Consistency 15. Email Report 10. Auditing 14. Preview 13. Corrections
  • 65. Service Dispatch A Service Dispatch notification has been submitted for the following building: Service Dispatch ID #1107InlandCorporate World Headquarters710 Steelcase Parkway NEMinneapolis, MN Section: Customer waiting areaCorporate Contact:James Whitejames.white@test.comSite Contact:John Doejohn@test.comDistributed By: RoofOptionsDate Dispatched: 02/08/2011Time Dispatched: 04:36:49 PMPriority: Emergency Notes: We have a major leak in the NW corner of the waiting room. Home > Service Dispatch Mark Unread Service Dispatch ID #1107InlandCorporate World Headquarters710 Steelcase Parkway NEMinneapolis, MN Section: Customer waiting areaCorporate Contact:James Whitejames.white@test.comSite Contact:John Doejohn@test.com Distributed By: RoofOptionsDate Dispatched: 02/08/2011Time Dispatched: 04:36:49 PM : :
  • 66. DEC Service Dispatch A Service Dispatch notification has been submitted for the following building: Service Dispatch ID #1107InlandCorporate World Headquarters710 Steelcase Parkway NEMinneapolis, MN Section: Customer waiting areaCorporate Contact:James Whitejames.white@test.comSite Contact:John Doejohn@test.comDistributed By: RoofOptionsDate Dispatched: 02/08/2011Time Dispatched: 04:36:49 PMPriority: Emergency Notes: We have a major leak in the NW corner of the waiting room. Service Dispatch Home > Service Dispatch Section: Customer waiting areaCorporate Contact:James Whitejames.white@test.com Site Contact:John Doejohn@test.com Invoice Type: Punch In Time Dispatched: 02/08/2011 04:36:49 PM Billable Time FEB 08 2011 04 : 56 PM Punch In Project Complete
  • 67. Service Dispatch A Service Dispatch notification has been submitted for the following building: Service Dispatch ID #1107InlandCorporate World Headquarters710 Steelcase Parkway NEMinneapolis, MN Section: Customer waiting areaCorporate Contact:James Whitejames.white@test.comSite Contact:John Doejohn@test.comDistributed By: RoofOptionsDate Dispatched: 02/08/2011Time Dispatched: 04:36:49 PMPriority: Emergency Notes: We have a major leak in the NW corner of the waiting room. Dispatch Service Dispatch ID #1107InlandCorporate World Headquarters710 Steelcase Parkway NEMinneapolis, MN Section: Customer waiting areaSite Contact:John Doejohn@test.com Add Problem Add Photo/Video
  • 68. Correction Correction: The wall flashing around the penthouse was cleaned of all dirt and debris. NP1 caulking was used to fill in spaces of the wood siding where needed, then an elastomeric coating was applied to reseal the wall flashing to bring back the proper waterproofing. Problem Description: The wall flashing around the penthouse was failing due to the UV damage of the foam which provided the waterproofing. Due to the damage leaking has occurred around this area. Correction: The wall flashing around the penthouse was cleaned of all dirt and debris. NP1 caulking was used to fill in spaces of the wood siding where needed, then an elastomeric coating was applied to reseal the wall flashing to bring back the proper waterproofing.
  • 69. Using your finger indicate the areas you performed service.
  • 70.
  • 71. Service Dispatch Corporate World Headquarters Service Dispatch ID #1107 02-08-2011 Dispatched by: James White 819-965-3211 Punch out: Materials: Qty: Units: Description: Cost $: + Materials FEB 08 2011 04 45 PM 2 EA tube NP1 caulk 16.00
  • 72. Service Dispatch Corporate World Headquarters Service Dispatch ID #1107 02-08-2011 Dispatched by: James White 819-965-3211 Punch out: Materials: Qty: Units: Description: Cost $: + Materials FEB 08 2011 04 45 PM 2 EA tube NP1 caulk Problem Description: The wall flashing around the penthouse was failing due to the UV damage of the foam which provided the waterproofing. Due to the damage leaking has occurred around this area. Correction: The wall flashing around the penthouse was cleaned of all dirt and debris. NP1 caulking was used to fill in spaces of the wood siding where needed, then an elastomeric coating was applied to reseal the wall flashing to bring back the proper waterproofing. 16.00
  • 73. Your service ticket has been loaded. View PDF draft of the completed ticket by clicking the Next button.If the ticket is approved by the dispatcher a approval code will be issued that will allow you to email the ticket. Your service ticket has been uploaded to the FCS server. ....... Please stand by Enter release code: DO NOT LEAVE THE PROPERTY until released by the dispatcher. GX6Y2
  • 74. Your service ticket has been loaded. View PDF draft of the completed ticket by clicking the Next button. If the ticket is approved by the dispatcher a approval code will be issued that will allow you to email the ticket. Your service ticket has been uploaded to the FCS server. ....... Please stand by Enter release code: DO NOT LEAVE THE PROPERTY until released by the dispatcher.
  • 75. Confirmation Mobile Dispatch Confirmation Corporate World Headquarters Service Dispatch ID #1107 02-08-2011 Dispatched by: James White 819-965-3211
  • 76. Confirmation Mobile Dispatch Confirmation Corporate World Headquarters Service Dispatch ID #1107 02-08-2011 Dispatched by: James White 819-965-3211 Problems encountered: Wall flashing failure.
  • 77. Confirmation Mobile Dispatch Confirmation Corporate World Headquarters Service Dispatch ID #1107 02-08-2011 Dispatched by: James White 819-965-3211 Corrective action: The wall flashing around the penthouse was
  • 78. Confirmation Mobile Dispatch Confirmation Corporate World Headquarters Service Dispatch ID #1107 02-08-2011 Dispatched by: James White 819-965-3211 Additional problems encountered: 1. Curb flashing failure.
  • 79. Confirmation Mobile Dispatch Confirmation Corporate World Headquarters Service Dispatch ID #1107 02-08-2011 Dispatched by: James White 819-965-3211 I acknowledge service was performed onsite And reviewed repairs performed. I authorize the following additional work: Tap on photo to enlarge. Repair curb flashing. $950.00 Tap here to sign
  • 80. Confirmation Mobile Dispatch Confirmation Corporate World Headquarters Service Dispatch ID #1107 02-08-2011 Dispatched by: James White 819-965-3211 I acknowledge service was performed onsite And reviewed repairs performed. I authorize the following additional work: Tap on photo to enlarge. Repair curb flashing. $950.00 James White
  • 81. James.white@test.com Attached is your completed service dispatch ticket with the additional repair proposal. James White 2/8/11
  • 85. Third Party Work Order Management 1-855-NEED-FCS Initiative Administrator WARRANTY AUDIT NO YES MANUFACTURER or CONTRACTOR Local USPS Facility Service Dispatch Service Dispatcher Certified Vendor RESOLUTION AUDIT AND PRELIMINARY ROOF GRADING Roofs that have not been inspected receive a brief inspection and preliminary grade. Roof Expert Roof Expert Roof Expert C F A B D Dispatch Manager Regional Expert RESOLVED TICKET SCOPE OF WORK DATA UPLOAD Roofing Procurement
  • 86. Third Party Work Order Management 1-855-NEED-FCS Operations Manager WARRANTY AUDIT NO YES MANUFACTURER or CONTRACTOR Local USPS Facility Service Dispatch Service Dispatcher Certified Vendor RESOLUTION AUDIT AND PRELIMINARY ROOF GRADING Roofs that have not been inspected receive a brief inspection and preliminary grade. Roof Expert Roof Expert Roof Expert C F A B D RESOLVED TICKET Dispatch Manager Regional Expert SCOPE OF WORK DATA UPLOAD Roofing Procurement
  • 87. Semi-Annual Maintenance Comply with Warranty Requirements Interact with Local USPS Entity Facilitate Seasonal inspections Preserve Economical Alternatives Prevent or Service Roof Leaks Keeps Information System Current Extend Useful Life of Roofs One year of additional Useful Life reduces our Capital Spend $5.7M …extend
  • 88. Support Click Support Live Chat Click to chat with live support now Support: Hi, my name is Joe. How can I help you today? Me: I need help with the inspection app. Support: Hi, my name is Joe. How can I help you today? I need help with the inspection app. 24/7 Phone Support 855-2-ENCITE Training Video Series Video training is available for users and contractors as is accessible on their schedules. Webinars Weekly webinar training will be available to users and contractors. OnSite Training Semi annual OnSite training will be provided to system users in Washington DC and at USPS FSOs. Seminars FCS Audit App training seminars with be available to USPS Contractors and USPS maintenance employees twice a month in major metropolitan markets across the US.
  • 89. Conceptual Design Services Comply with Warranty Requirements Preserve Economical Alternatives Interact with Local USPS Entity Facilitate Seasonal inspections Prevent or Service Roof Leaks Keeps Information System Current Extend Useful Life of Roofs One year of additional Useful Life reduces our Capital Spend $5.7M …save
  • 91. Bid Procurement Initial Assessment Initial Assessment
  • 92. Bid Procurement Initial Assessment Initial Assessment
  • 93. Bid Procurement Initial Assessment Initial Assessment
  • 94. Speed-Bid Initial Assessment Initial Assessment
  • 95. Speed-Bid Initial Assessment Initial Assessment 975,465.00
  • 96. Online Project Management Initial Assessment Initial Assessment
  • 97. Online Project Management Initial Assessment Initial Assessment
  • 98. Capital Procurement Performance $4.06 sq./ft. 2010 Avg. Roof Price Projects: Sq/Ft: Total $: Price Sq/ft: Estimated USPS Buy Rate: 56 2,678,946 $10,881,470 $4.06 sq/ft* $12.00 sq/ft Example: A representative testament of the roof owner purchasing power realized through the FCS technologies system was one of our most recent initiatives on behalf of USPS: Security In June of 2010 we were asked to get involved with replacement of a defective roof at the P & DC Los Angeles. The 20 acre roof was budgeted to be replaced in 2011-2012 for roughly $10M. This number was arrived at by historicalsof replacing an identical roof that was on the same site which was performed in 2009 for roughly $12.00 per sq/ft. RoofOptions bundled the project in a SpeedBid Environment and was able complete the project for a total of $5.6M or $6.43 sq/ft saving USPS $4.4M on the project. While it would not be unusual to plan on a 9-12 month duration to complete a 20 acre roof, Mr. Lynn and RoofOptions put the resources in place to produce the roofing portion of the project in 5 month utilizing over 65 subcontractor workers, working in two shifts with 6 onsite RoofOptions Project Managers who averaged 15,000 sq/ft per production day. • • • *While Projects bid on the SpeedBid platform are typically not subject to prevailing wages or bonding. A fair comparison can be drawn by USPS PD & C in which the Roof Replacement Portion of the contract was bought at $4.76 sq/ft. (Does not include FCS construction management costs.) 98 C1-T8-Other Services & Cost Reduction Examples-Capital Procurement Performance
  • 99. Organizational Chart Initiative Assignments Available Employees Available Full-time Contractors Open Positions * * Total Assignments: 44 Available Employees: 31 Available Full-time Contractors: 10 Openings to Fill: 3 (
  • 100. Initial Assessment Initial Assessment Mobilization Mobilization Conference • Establishing National Standards for the Initiative in conjunction with the Contracting Officer and/or other parties assigned. • Reviewing specific USPS requirements of the FCS Database System and integration with existing USPS information Systems in conjunction with Contracting Officer and/or other parties assigned. • Establishing Initiative baselines by researching historical capital and expense spend data. • Quantifying known roofs considered to be failed and establishment of immediate action plans to keep those facilities productive with Contracting Officer and/or other parties assigned. The goal of the mobilization conference is for all parties to come to an understanding of the goals of the initiative and establish a short term action plan for immediate needs.
  • 101. Initial Assessment Initial Assessment Mobilization Mobilization Conference Following the conference would be an ongoing weekly online conference in which Mr. Riley will report on overall progress of technologies and initiative processing systems and Mr. Lynn will report on actual operational execution of the plan.  We recommend monthly meetings to review overall performance to take place in Washington DC and/or Regional FSO's.  During and after the mobilization Mr. Riley will continue to serve as the point of contact for the overall performance of the objective meeting it's goals of reduction of cost and the technologies that serve and track the progress of the initiative.   Mr. Lynn will serve and as the point of contact for all of the components that make up day to day operation of the initiative including, dispatch, inspection, semi annual maintenance, onsite project specifications, bid procurement and project management.
  • 102. ”…responsible and measurable reduction in Capital and Expense spend.” It’s about control… get it.

Editor's Notes

  1. FCS has processes and systems that provide management tools for every aspect in a single system that promotes consistency and reduces cost through visibility by providing solid information that drives the decisions to keep the initiative on track.FCS Systems support real-time processing. Everything that takes place within the system is recorded in real time. There is never any double entry. Never any reason to go back and update or upload. The FCS Inspection App takes it a step further as photos and videos taken in the field by Certified Vendors instantly upload to the Database from their cell phone. These efficiencies save literally thousands of man-hours and in an 8600 building Initiative.
  2. Contract for Roof Management Consulting Services. I look through this document and it is pretty specific in request; inspections, work orders, specifications. All important pieces….but we consider this RFP to be far more than another consulting job.The USPS Roofing Portfolio encompasses 200M sq/ft over 8,600 facilities and has a replacement value of around $2.4B. This RFP likely represents the most comprehensive Roofing Facility Management Initiatives that has ever been executed. An opportunity to redefine Facility Management in Public Sectors, and Private Sectors alike.
  3. This Initiative is not about a manufacturer selling more material, or contractor getting a bunch of roofing work. In the simplest of terms the defined purpose of this initiative is…. ”…responsible and measurable reduction in Capital and Expense spend.”Responsible is the key word. It is easy to spend less money. The challenge comes with responsible reduction.
  4. Responsible reduction is spending as little money as possible while remaining in control of the asset.
  5. In FM Controlled is driven by demand which is driven by replacement cycles. Replacement Cycles determine how much you will spend in both Capital and Expense dollars.The simple math is: Quantity of Expendable Assets/Years Useful Life = Annual Replacement Cycle.There really is not a lot of flexibility in that equation. An example would be your car. When it is new…you are in control. If you trade it in prior to it reaching th end of it’s useful life, you control the sales process. But if you push the life, irresponsibly….you can lose control real quick. Repair bills, late for work, wifes yelling at you…you are out of control. The motor blows…You go to the dealership in a panic….and who controls the sales process? the contractor…ope…did I say contractor? I mean dealer. Ok lets put it in PO terms….
  6. Responsible reduction starts with gaining positive control to develop a consistent predictable service pattern. Predictability starts with understanding replacement cycles.
  7. This is what you call losing control….it put companies like Boscovs, Sears, Kmart and hundreds more into Bankruptcy. Deferring Capital. It is little more than borrowing money from your balance sheet and ultimately consumes the equity of an organization…almost cannibalistic. These companies consume themselves from the inside out. It is a genuine American dilemma.
  8. I think it is pretty safe to assume we are not in a position to replace 350M in roofs to get us caught up and back in control. However, with 860 roofs operating outside of their useful lives we are going to see this cycle self correct as a percentage of the 860 roofs begin to fail.We are here….we are supposed to be here…..there is not much we can do to stop these roofs from failing. …Until we close this gap, expense always follows the same curve as the correction.
  9. The combined Capital Correction and Expense projections quantify this initiative… and illustrate how USPS the same challenges as entities in the private sector trying to operate in today’s economy with ageing infrastructure and emerging competition. Increased reliance on Email and Private Express Shipping entities sharing the remaining market pose a threat to the very survival of an American Institution. I don’t think a week goes by that I don’t read a new article about the USPS.USPS is one of the only Federal Institutions in which it’s value is measured by the revenue that it generates. In no other arena are Federal Entities forced to publically compete with private competitors in mainstream media. This exposure can presents unique challenges. We believe it is also presents unique opportunities. In the next 30 minutes I will present to you a plan tosave USPS nearly a quarter of a billion dollars over 5 years….in roofing. With the addition of HVAC, Paving, and walls and windows perhaps we could push that number to a billion. Those are real numbers that provide great opportunities.What an opportunities to demonstrate to a Nation that this Public Institution doesn&apos;t just deserve to be around, but stands as an example of an entity that has not only survived, but adapted thrived despite a challenging economic climate. …and at the same time redefine Facility Management in Public Sectors, and Private Sectors alike..
  10. The Roof Management Initiative is about FCS contributing towards that goal. Our primary responsibility is to serve as an Independent Expert on behalf of USPS to develop and execute a “business plan” that allows USPS to utilize exclusive patented auditing technologies (that have not been released in private markets) to gain visibility required to establish positive and proactive control of the portfolio. A roadmap and an understanding of the condition of the portfolio that sets National Repair and Replacement Standards based upon sound business practices.After establishing our roadmap our focus turns to execution and lowering of both Capital and Expense Spend.