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Understanding
Complicated, Complex, and
 Chaos to Improve Design




   Thomas Vander Wal :: Design for Context
      DC UX Camp :: 6 January 2013
Simplicity First
Simplicity First ?
Our World and
Interactions are
   not Simple
Who is Thomas?
Simple or Simplicity?
Simple: Plain, basic, or
uncomplicated in form,
   nature, or design
Simplicity: The quality or
condition of being easy to
    understand or do
Simple is state related
          ------
 Simplicity is a result of
what is/has been applied
To put simplicity first we must
understand the other dimensions
Complicated or Complex
Complicated or
  Complex
Complicated or Complex?
http://www.flickr.com/photos/73416633@N00/89107383/
Scaling and Functionality

                                          D                    A - Personal Use
                                                               B - Serendipity
                                   C
People Participating




                                                               C - Mature Social
                                                                   Tool
                            B                                  D - Complex Social
                                                                  System
                       A


                       # of Objects in System
                                   InfoCloud Solutions, Inc. - 2012
Dave Snowden &
Cynefin Framework
Dave Snowden’s
Cynefin Framework
http://cognitive-edge.com/blog/entry/5802/cynefin-revised-leadership-table/
Simple, Complicated,
   and Complex
Simple :: Blocks
Complicated :: Grids
Complex :: Fractals
Start by mapping
core dimensions
Map the interactions
between dimensions
Work to boil down to
 its basic dimensions
If you can get it to a
matrix you are working
   with complicated
Complicated can use
good practices and can
  be straight forward
More than matrix
 dimensions you are
dealing with complex
Complexity requires
monitoring and small actions
  and adaptable solutions
Chaos is from not
 understanding the
problem well enough
Work to get out of
chaos and embrace the
      complexity
Fractals are not built
from chaos, but from
     complexity
Chaos is the unknown,
 not the unknowable
Things happen because
 of an action or activity,
seeing the outcome lets
    us know there is
    something there
Prod to make it easier
 to see and discover
    then unknown
Complex Actions
Find the intent, actions,
       and force
Run to the light of
complexity - Mike Kuinavsky
InfoCloud Solutions, Inc. - 2012

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Understanding Complicated, Complex, and Chaos to Improve Design