On any given day SOASTA may be looking for thousands of cloud servers to simulate millions of virtual mobile and web site visitors. As a result, they’ve done more cloud testing across more cloud providers than anyone else. SOASTA’s CloudTest platform depends on the swift provisioning and releasing of servers, while ensuring that each server plays its role in a distributed, multi-vendor architecture. Dimension Data is a key provider in SOASTA’s Global Test Cloud, giving our clients scalable access to cost effective servers from around the world.

1. Smarter Test Automation for
Web & Mobile Apps
The webinar will begin at
11am PDT October 24th 2012
Dave Murphy Luke Foster
Senior Vice President of Global Product Manager
Delivery Dimension Data Cloud
Introduction
David Sawatzke
Director Marketing Programs | Dimension Data
© Copyright Dimension Data 2 November 2012 1

2. Welcome to our Webinar!
All phones are set on mute
If you have a question, please use the Chat Q&A box located below the presentation panel
We will collect questions throughout the webinar and answer as many as we can at the end
If we don’t answer your question, we’ll follow-up with an answer via email
Full-screen button will let you toggle between a larger image view and the view with Q&A box
to type in questions – you can use it throughout the webinar
© Copyright Dimension Data 2 November 2012 2

3. Meet our Presenters
Dave Murphy Luke Foster
Dave Murphy, Senior Vice President of Delivery for Luke is a Global Product Manager for Dimension Data and
SOASTA, has enjoyed a varied career as a Silicon Valley has been instrumental in all aspects of the Dimension Data
executive with high tech hardware, software and distribution product portfolio including Managed Hosting Services as
companies. Prior to SOASTA, Dave was Vice President of well as the development of the Dimension Data Cloud
Professional Services at TIBCO Software. Pre-revenue Product line. He has been with Dimension Data for 5 years
startups include Cybrant, which was acquired by Blue and has over 10 years of experience in Product
Martini (now Escalate Retail) in 2002, and Businessland, Management including New Edge Networks and Earthlink
where Dave served in a variety of management roles as prior to Dimension Data. He holds a BS in Physical
sales grew to over $1.4B. With over 25 years of experience, Sciences from Oregon State University
Dave has led pre-sales and professional services teams at
Baan and Borland, and has written articles and been
a featured speaker at industry events on topics ranging from
networking and communications to software development
best practices.
© Copyright Dimension Data 2 November 2012 3

4. Dimension Data today
2011 global revenues of
US$5.8 billion
Client-centric, services Extensive experience in
focused business emerging markets
78% of Global Fortune 100 and Over 14,000 employees with
59% of Global Fortune 500 are operations in 51 countries
Dimension Data clients across 5 regions
Over 6,000 clients across all industry sectors, including financial
services, telecommunications, healthcare, manufacturing,
government and education
© Copyright Dimension Data 2 November 2012 4

5. We have Built our Expertise in Cloud
Dimension Data
(Asia) NTT Group assets
LoB focus • NTTC global MPLS
• 6 Tier 3 data centres
• Consulting • NTTC data centres
Internet Solutions • Managed hosting
• Networks • Infrastructure • NTT data
• Cloud service
• Data centres virtualisation
roadmap
• Managed hosting • Public cloud
We are ready
• IaaS (DC) services
to accelerate
• Voice services your journey!
OpSource (US)
• Managed hosting
BlueFire (AU) • Cloud hosting
• Managed hosting • IaaS (DC)
• IaaS (DC) • Scalable cloud architecture
IT Outsourcing
(MEA) • Managed apps
• Comms tower
• Hosting Public cloud SaaS
System Integration • Applications • 1 million BPOS seats
and Services
• Cloud integration and federation
© Copyright Dimension Data 2 November 2012 5

6. Thousands of Clients with Millions of End-Users
Private Cloud & MH Hybrid Cloud Public Cloud
© Copyright Dimension Data 2 November 2012 6

7. Cloud Adoption is Complex…slowing Time to Market
Application Public vs. Security and
On-Boarding Private OpEx vs. CapEx Compliance
System In-house Operational
Global Coverage Integration Readiness Risks
© Copyright Dimension Data 2 November 2012 7

8. Our Cloud Services strategy:
Aligned to Client requirements
Our objective:
An offering at every stage
of a client’s adoption journey 4
Hybrid cloud model
preference
3
Leverage of
public cloud services
2
Building private cloud
architectures
1
Cloud enablement Dimension Data Cloud tenets:
projects • Provide an offering at every stage of
client development
• Every Line of Business is included
Emergence of • Every Line of Business to extend its
public cloud models strategy to include Cloud Services

9. Managed Cloud Platform™ (MCP) types
Dimension Data
Managed Cloud Platform™
 Public MCP
Public CaaS
Deployed in each region Dimension Data CloudControl™
Dimension Data
Dimension Data
Managed Cloud Platform™  Private MCP Managed Cloud Platform™
Private CaaS
Client data cenre,
Dimension Data CloudControl™
Dedicated
Dimension Data
 Hosted Private MCP Managed Cloud Platform™
Hosted Private CaaS
Dimension Data data centre
Dimension Data CloudControl™
Dimension Data CloudControl™ Levels of Sharing
Dimension Data
Managed Cloud Platform™
 Provider & Community MCP
Dedicated platform for resale by
SP or community Dimension Data CloudControl™
Managed Hosting
 Managed Hosting
Managed physical and virtual
infrastructure hosted in a
Dedicated Virtual
Dimension Data data centre Server Server
© Copyright Dimension Data 2 November 2012 9

10. Dimension Data CaaS : Key Attributes
Web-based End-User Integration Dimension Data Cloud
Interface, Administrative to 3rd Party Tools and Billing SLAs includes Server
Interface and Programabble
and Network
Rest-based API
Guarantees
Managed Cloud Platform
Flexiable
Granular Cloud Architecture with
Resource Control Global Cloud
Exchange
CloudControl™
Hardware-based
Networking
Security and
Compliance
Dimension Data CloudControl –
Cloud management system
© Copyright Dimension Data 2 November 2012 10

11. A Global Cloud Exchange…increasing Flexibility
Global Dimension Data Cloud Exchange:
Providing organisations with the flexibility to expand into new markets, over night without capital
and skill investment and able to respond to market changes without over investing in capacity
Dimension Data
EU
USA Cloud Exchange – Benefits:
Asia
• Enable clients to deploy
Dimension Data CloudControl™
Dimension Data CloudControl™
compute resources on a
Dimension Data CloudControl™
global scale
Dimension Data CloudControl™
• Performance & latency can
be optimised
• Data sovereignty
requirements can be satisfied
• On your premise MCPs
Dimension Data CloudControl™ Dimension Data CloudControl™
can participate
MEA
Australia
• Dimension Data global public cloud architecture for Compute Services
• DC IaaS offerings provided on a multi-tenanted architecture, hosted in Dimension Data or third-party data centres around the globe
• Fully managed
© Copyright Dimension Data 2 November 2012 11

12. o How Easy is it to get Started?
• Sign up and Terms
• Access Control
• Accounting and Tracking
• Available Options: locations, configurations, publishing images
o Working with the API
• Speed to Deploy
• Reliability
• Management and Feedback
• Bandwidth
• Pricing
© 2012 SOASTA. All rights reserved. June 28, 2012 12

13. © 2012 SOASTA. All rights reserved. 13

14. o First End-to-End Mobile App Test Platform
• First Cloud-Based Load Testing Solution
• First Global Test Cloud (17 Countries, 100 Cities)
• First Mobile Test Automation “Platform”
• First real time RUM for web and mobile
o Over 350 Global Corporate Customers
• 10,000 Mobile Developers and Testers use CloudTest
• Over 1,000 Mobile and Web Apps are Tested with CloudTest
o Award Winning & Patented Technology
• Named by Wall Street Journal Top 50 Hottest Companies three years running
• Gartner Visionary Leader
o Over 100+ Employees US, EMEA
© 2012 SOASTA. All rights reserved. June 28, 2012 14

15. FOUR TYPES OF TESTING from a SINGLE WEB PLATFORM
Web
Performance Functional Test
Testing Automation
Mobile
© 2012 SOASTA. All rights reserved. June 28, 2012 15

16. www.soasta.com/customers/case-studies
© 2012 SOASTA. All rights reserved. June 28, 2012 16

17. Platform
Design – Build – Deploy – Analyze – Monitor
Visual – User TouchTest Cloud In-Memory Real User
Interface Automation Automation Analytics Monitoring
SOASTA Products
CloudTest TouchTest mPulse
FREE – Hourly – Per Test – Per Project – Monthly – Annual
© 2012 SOASTA. All rights reserved. June 28, 2012 17

18. Cross-Cloud Grid Provisioning
 Global load sources (Dimension Data, Amazon
EC2, GoGrid, HP Cloud, IBM, Microsoft Azure,
Rackspace,...)
 350,000+ load servers, 50+ locations, 17+
providers
Innovative Test  On-Premise, in the cloud, or On-Demand
Builder
 Patented visual test
environment
 Fastest time-to-test
 Load & functional
test automation
 Web and mobile
 HTML5, AJAX, San Antonio
Silverlight, Real Time
SOAP/REST
Performance
 IOS and Android
Virginia Analysis
 Performance-
Chicago
focused Business
Intelligence
Ireland  Aggregate end-to-
end data and
San Francisco
correlate for in-test
issue resolution
 Analytic data from
Tokyo
SOASTA’s or 3rd
Singapore
party monitors
(AppDynamics, CA,
New Relic,
CloudWatch,…)
© 2012 SOASTA. All rights reserved. June 28, 2012 18

19. Tuning for full-scale…and well beyond Latency between systems
Network Network configuration
& Ops
Network bandwidth CDN file placement
Conflict with other apps DNS routing
Load Balancer configuration
Stage/Team
Firewall max capacity
Auto-scaling failures Unbalanced web servers
Release
& Deploy
Max sockets exceeded
Slow third-party plug-ins
s Global latency variance
Security bottlenecks
Default configuration settings Search technology limits
Inadequate server resources
Garbage collection
Memory leaks Database thread counts
Dev
& Test Slow pages Inefficient database queries
Method-level tuning
Test Lab Staging Production (100% +++)
Scale of Test
© 2012 SOASTA. All rights reserved. June 28, 2012 19

20. © 2012 SOASTA. All rights reserved. June 28, 2012 20

21. Summary and Q&A
Summary
 Secrets to cloud-based testing to assure the best mobile and web user experience
 Case study with SOASTA and Dimension Data with one of the world's largest retail sites
 Dimension Data meets SOASTA's rigorous cloud computing requirements
 The value of Dimension Data's global cloud and SOASTA's distributed big-data analysis
Q&A
 If you have a question, please use the Chat Q&A box located below the presentation panel
 We collected questions throughout the webinar and will now answer as many as we can
 If we don’t answer your question, we’ll follow-up with an answer via email
 All attendees will receive the recording within 48 hours
 Contact info on next slide
© Copyright Dimension Data 2 November 2012 21

22. Be Free!
SOASTA FREE SOFTWARE $200 FREE CLOUD
CloudTest Lite: Free Use Code DDWEB02
http://www.soasta.com/cloudtest-lite-
download/ during sign-up at
http://nacloud.dimensiondata.com/Sign-
 Load test Web and mobile applications up to
100 simultaneous users Up-Now
 Instant Access to Account
 Automate mobile functional tests using your real
iOS or Android device  Pay as you Go Pricing with Elastic Scalability
 Launch your Development, Production, or DR
 Build tests that can be run at larger scale or on
more mobile devices with CloudTest Environments
 Built on VMware, Cisco Networks, and EMC
 Evaluate CloudTest for larger scale and broader Storage
deployment
Website: http://nacloud.dimensiondata.com
Website: http://www.soasta.com Email: cloud-sales@dimensiondata.com
Email: info@soasta.com Twitter: @DidataCloud
Twitter: @CloudTest
* New Customers Only – Offer ends 10/31/2012
© Copyright Dimension Data 2 November 2012 22