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Email in a mobile
world
@signupto
Is email still relevant?
SMS
Email
Facebook
Google+
LinkedIn
Tumblr
Twitter
Pinterest
0

1,750

3,500

2103 Active Users (Millions)

@signupto

5,250

7,000
2012
YES!

@signupto
67%
of marketers say email is their most
successful digital marketing activity
(CMO Council)

@signupto
Why?
•Personal & private	


•Non proprietary	

•Save for later	


@signupto
27% of email opens were mobile in 2011

(Knotice, H2 2011)

27%

73%

Mobile
@signupto

Desktop
47% of email opens are mobile today

(Litmus, October ’13)

53%

Mobile
@signupto

47%

Desktop
but this will reach

60% by late 2014


40%
60%

Mobile
@signupto

Desktop
Email is mobile
marketing
@signupto
50% 	

+

of all mobile purchases are triggered by email

(Exact Target)

@signupto
33% use mobile to screen their emails

(STEEL)	


70% of users will just delete if it doesn’t look good

@signupto

(Blue Hornet)
but...


@signupto
@signupto
18%

of emails are optimised for mobile

(Experian)

@signupto
How to optimise for mobile

@signupto
Simple: design for mobile as
the target platform

@signupto
Better: Responsive design
•Adapts to fit the viewing device (mostly)	

•Uses CSS media queries	

•Hide, resize or show different elements

@signupto
@signupto
Key considerations
•Small viewing area	

•Single column	

•Short attention span	

•Clear call-to-action / large interaction area	

•Optimise your subject line and pre-header	

•Make sure your site works well on mobile!	

@signupto
@signupto
Make things easy

@signupto
When’s best to send?

@signupto
We looked at a few billion emails and...

@signupto
Time of day - 3pm

12am 1am

2am

3am

4am

5am

6am

7am

8am

Opens

@signupto

9am 10am 11am 12pm 1pm 2pm 3pm 4pm 5pm 6pm 7pm 8pm 9pm 10pm 11pm
Clicks
Day of week - Thursday

Monday

Tuesday

Wednesday
Opens

@signupto

Thursday

Friday

Saturday
Clicks

Sunday
But even better...

@signupto
@signupto
Let people decide when’s best for them

@signupto
!

@SIGNUPTO
WWW.SIGNUPTO.COM

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Email in a Mobile World by Matt McNeill