Successful introduction of new technology benefits from best practice change management.

1. idea “It’s my party and I’ll cry if I want to!” Original Lyrics by Lesley Gore Another Way to Innovate & Improve Brian Dickinson Do-little Consulting Ltd brian@do-little.com 07734 363631

2. Brian Dickinson Brian Dickinson Do-little Consulting Ltd Business Agility, Innovation & Change Expert ♦ Facilitator / Mentor ♦ Award Winning Trainer ♦ Methods Magpie ♦ Business Analyst ♦ Project Manager Change Geek

3. So You Want to Innovate and Improve! Is the destination clear and worthwhile? Do you know the way ? Can you get there ? Target Situation Current Situation Change Beware There are Many Traps along the Change Journey © Do-little Consulting Limited 2010

4. Good Ideas and Good Intentions are NOT enough A small part of what is involved!

5. “Many a Slip Twixt Cup & Lip”Old English Proverb Loads of attempts to change fail Often fail at the first hurdle! Often don’t deliver the benefits They stimulate resistance and rejection Ultimately things often return to status quo! ... I won’t bore you with figures but > 75% of change attempts fail

6. I’ve a great idea lets do it! Story – How I Used to Operate Some ideas got accepted! A few ideas achieved good results!  The Team  Changed, Watered Down Not fully implemented Too Many Rejected I use to think that the pain of rejection was the price of being innovative!

7. Altogether Now! “Hate Something Change Something Make Something Better”Garrison Keller for Honda Ad Champaign

8. What Needed to Change? NO magic wand that will change everyone! We each take responsibility and our own time to change. So I need to change First!

9. What helped to make a difference? Changed my thinking. Open to new ideas & React quickly Changed how I view & interact with everyone I deal with Influencing Skills Positive, Open & Agile Approach Change Management A tried and tested framework that produces results

10. Another Way  Need or Opportunity  Positive Open & Agile Approach  Strong Influencing Skills  Change Management Framework Innovation becomes a positive experience for everyone!

11. Change Framework A Robust Approach to Change

12. Active Leadership Right Team --- Capability & Skills Positive Culture --- Change Resilient Successful Innovation & Change Reason Why --- Business Case Plan & Priorities Compelling Vision  New Business Model Framework for Success

13. Active Leadership Right Team --- Capability & Skills Positive Culture --- Change Resilient Lack of Clarity Competing Views Poor Buy-in Successful Innovation & Change Reason Why --- Business Case Plan & Priorities Compelling Vision  New Business Model Trap 1: No Shared Vision

14. Active Leadership Right Team --- Capability & Skills Positive Culture --- Change Resilient Missed Opportunities Frustration Successful Innovation & Change Reason Why --- Business Case Plan & Priorities Compelling Vision  New Business Model Trap 2 : Don’t Know the Benefits

15. Active Leadership Right Team --- Capability & Skills Positive Culture --- Change Resilient Wasted time & effort Slow to achieve Successful Innovation & Change Reason Why --- Business Case Plan & Priorities Compelling Vision  New Business Model Trap 3: No Plan

16. Active Leadership Right Team --- Capability & Skills Positive Culture --- Change Resilient Poor Progress Increased Anxiety Successful Innovation & Change Reason Why --- Business Case Plan & Priorities Compelling Vision  New Business Model Trap 4 : Weak Skills & Resources

17. Active Leadership Right Team --- Capability & Skills Positive Culture --- Change Resilient No Urgency Why should I bother? Successful Innovation & Change Reason Why --- Business Case Plan & Priorities Compelling Vision  New Business Model Trap 5 : Weak Leadership

18. Trap 6 : Accepting a Negative Culture Active Leadership Right Team --- Capability & Skills Positive Culture --- Change Resilient Sick Org Change Rejected or Forced Successful Innovation & Change Reason Why --- Business Case Plan & Priorities Compelling Vision  New Business Model

19. Trap 7 : Not wanting to change We are good enough already! We haven’t got time for that! The Changing World Provides Opportunities & Threats Are you going to be left behind?

20. In house team, Suppliers Partners Supporters Pain VS Gain, Benefits, Return on Investment Value based, Best Practice Be the 1st to Change, Involved, Supportive Can do Will do attitude, Involved, Committed Active Leadership Right Team --- Capability & Skills Positive Culture --- Change Resilient Successful Innovation & Change People, Processes, Technology, Information Reason Why --- Business Case Plan & Priorities Compelling Vision  New Business Model How can you make the change easy for your Customers?

21. Do-little Helps to Bridge that Gap! Your Target Situation Your Current Situation Successful Innovation & Change Project Mgt Facilitation Mentor Best Practice Training © Do-little Consulting Limited 2010