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Working with Difficult People Using the Time Out  Less Stress Strategy From the Dealing with People Packages by Dr Judy Esmond Dealing with Difficult People?  http:// www.nodifficultpeople.com
Working with difficult people can cause you enormous stress and strain.  So what do you about these people?   Dealing with Difficult People?  http:// www.nodifficultpeople.com
Here is a very interesting question sent in by one of our members.  Maria asks for more advice on difficult people in the workplace. Dealing with Difficult People?  http:// www.nodifficultpeople.com
So here is the question from Maria…. Dealing with Difficult People?  http:// www.nodifficultpeople.com
In other material you have written about a variety of ways to remain calm and composed when handling difficult people.   Dealing with Difficult People?  http:// www.nodifficultpeople.com
You talked about walking away from a difficult person who is talking to you but you are becoming increasingly frustrated by them. Dealing with Difficult People?  http:// www.nodifficultpeople.com
But in dealing with difficult people at work there is a person that every time I talk  to this person… Dealing with Difficult People?  http:// www.nodifficultpeople.com
I feel so angry as they always interrupt me.   I absolutely want to walk away as they make me so mad.  Dealing with Difficult People?  http:// www.nodifficultpeople.com
But if I walk each time I try to speak with them then I'd probably never come back and speak to them. Dealing with Difficult People?  http:// www.nodifficultpeople.com
Can you suggest more ways for me on how to deal with difficult people like this person?  What do I do about this distressing situation? Dealing with Difficult People?  http:// www.nodifficultpeople.com
This is a great question Maria.   So here is another idea for you in dealing with difficult people at work such as this work colleague. Dealing with Difficult People?  http:// www.nodifficultpeople.com
You do need to be determined to remain as cool and calm as you can.  Dealing with Difficult People?  http:// www.nodifficultpeople.com
You do need to walk away and give yourself some space when you are losing your composure. Dealing with Difficult People?  http:// www.nodifficultpeople.com
Remember, walking away and going for a quick walk or even just into the next room, is for your benefit to calm down and think clearly.   Dealing with Difficult People?  http:// www.nodifficultpeople.com
If you do not take some time out, you will find it very hard to remain calm and effectively deal with this person again. Dealing with Difficult People?  http:// www.nodifficultpeople.com
However, instead of just turning around and walking away from this person when you feel your stress levels rising.   Dealing with Difficult People?  http:// www.nodifficultpeople.com
Try this stress management and assertive communication strategy with the ‘time out’ technique. Dealing with Difficult People?  http:// www.nodifficultpeople.com
Before you walk away for awhile you need to actually tell this person why you are walking away.  Dealing with Difficult People?  http:// www.nodifficultpeople.com
Be sure to sound calm and use assertive communication. Dealing with Difficult People?  http:// www.nodifficultpeople.com
Very clearly and calmly explain to them why you are walking away. For example, you can say… Dealing with Difficult People?  http:// www.nodifficultpeople.com
"Ann, I feel extremely angry when you speak to me in this way.  I am going to walk away from you now and when I return… Dealing with Difficult People?  http:// www.nodifficultpeople.com
I would prefer that when I speak, you do not interrupt me and wait until I have finished speaking before speaking yourself". Dealing with Difficult People?  http:// www.nodifficultpeople.com
When you explain why you are walking away then it becomes very clear to this person how their behavior is upsetting you.   Dealing with Difficult People?  http:// www.nodifficultpeople.com
You have explained this to them in a calm manner and have walked away to give you some space to settle down your emotions again.   Dealing with Difficult People?  http:// www.nodifficultpeople.com
But do not expect this person to immediately change their behavior.   Dealing with Difficult People?  http:// www.nodifficultpeople.com
This behavior is a communication pattern they have had for a long time. Dealing with Difficult People?  http:// www.nodifficultpeople.com
In dealing with difficult people like this person, you do have to be consistent and persistent. Dealing with Difficult People?  http:// www.nodifficultpeople.com
Be prepared to explain why and walk away often.  Dealing with Difficult People?  http:// www.nodifficultpeople.com
In fact,  be prepared to do this as often as needed until this person changes their communication pattern with you. Dealing with Difficult People?  http:// www.nodifficultpeople.com
So Maria, each time this person interrupts you when you are speaking to them, tell them again why you are feeling frustrated. Dealing with Difficult People?  http:// www.nodifficultpeople.com
Tell them again why you are walking away.  Tell them again the behavior you would like to see from them when you return.  Dealing with Difficult People?  http:// www.nodifficultpeople.com
Keep on telling them and being prepared to walk away until this person stops interrupting you whenever they speak with you. Dealing with Difficult People?  http:// www.nodifficultpeople.com
They will ultimately get the message and have to alter their behavior in some way.   Dealing with Difficult People?  http:// www.nodifficultpeople.com
They will get the message, that if they want to communicate with you they will have to stop interrupting you. Dealing with Difficult People?  http:// www.nodifficultpeople.com
Otherwise you will simply walk away and come back later to try to communicate again. Dealing with Difficult People?  http:// www.nodifficultpeople.com
Give this dealing with people strategy a try and a chance to work.  Be firm, be fair but be persistent.   Dealing with Difficult People?  http:// www.nodifficultpeople.com
You will reduce your stress, remain calmer and become more assertive in dealing with difficult people at work. Dealing with Difficult People?  http:// www.nodifficultpeople.com
So what are your thoughts on Dealing with People?   We have lots more great ideas to share with you. Dealing with Difficult People?  http:// www.nodifficultpeople.com
I invite you to get a FREE copy of our Guide…. Dealing with Difficult People?  http:// www.nodifficultpeople.com
Dealing with Difficult People:  17 Ideas on How to Deal with Difficult People from our website  http:// www.nodifficultpeople.com Dealing with Difficult People?  http:// www.nodifficultpeople.com
Dr Judy Esmond is a leading international expert in the field of employee retention, stress and dealing with people. Dealing with Difficult People?  http:// www.nodifficultpeople.com http:// www.nodifficultpeople.com

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Dealing With Difficult People at Work and The Timeout Strategy

  • 1. Working with Difficult People Using the Time Out Less Stress Strategy From the Dealing with People Packages by Dr Judy Esmond Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 2. Working with difficult people can cause you enormous stress and strain. So what do you about these people? Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 3. Here is a very interesting question sent in by one of our members. Maria asks for more advice on difficult people in the workplace. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 4. So here is the question from Maria…. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 5. In other material you have written about a variety of ways to remain calm and composed when handling difficult people. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 6. You talked about walking away from a difficult person who is talking to you but you are becoming increasingly frustrated by them. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 7. But in dealing with difficult people at work there is a person that every time I talk to this person… Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 8. I feel so angry as they always interrupt me. I absolutely want to walk away as they make me so mad. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 9. But if I walk each time I try to speak with them then I'd probably never come back and speak to them. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 10. Can you suggest more ways for me on how to deal with difficult people like this person? What do I do about this distressing situation? Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 11. This is a great question Maria. So here is another idea for you in dealing with difficult people at work such as this work colleague. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 12. You do need to be determined to remain as cool and calm as you can. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 13. You do need to walk away and give yourself some space when you are losing your composure. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 14. Remember, walking away and going for a quick walk or even just into the next room, is for your benefit to calm down and think clearly. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 15. If you do not take some time out, you will find it very hard to remain calm and effectively deal with this person again. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 16. However, instead of just turning around and walking away from this person when you feel your stress levels rising. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 17. Try this stress management and assertive communication strategy with the ‘time out’ technique. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 18. Before you walk away for awhile you need to actually tell this person why you are walking away. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 19. Be sure to sound calm and use assertive communication. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 20. Very clearly and calmly explain to them why you are walking away. For example, you can say… Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 21. "Ann, I feel extremely angry when you speak to me in this way. I am going to walk away from you now and when I return… Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 22. I would prefer that when I speak, you do not interrupt me and wait until I have finished speaking before speaking yourself". Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 23. When you explain why you are walking away then it becomes very clear to this person how their behavior is upsetting you. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 24. You have explained this to them in a calm manner and have walked away to give you some space to settle down your emotions again. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 25. But do not expect this person to immediately change their behavior. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 26. This behavior is a communication pattern they have had for a long time. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 27. In dealing with difficult people like this person, you do have to be consistent and persistent. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 28. Be prepared to explain why and walk away often. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 29. In fact, be prepared to do this as often as needed until this person changes their communication pattern with you. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 30. So Maria, each time this person interrupts you when you are speaking to them, tell them again why you are feeling frustrated. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 31. Tell them again why you are walking away. Tell them again the behavior you would like to see from them when you return. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 32. Keep on telling them and being prepared to walk away until this person stops interrupting you whenever they speak with you. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 33. They will ultimately get the message and have to alter their behavior in some way. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 34. They will get the message, that if they want to communicate with you they will have to stop interrupting you. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 35. Otherwise you will simply walk away and come back later to try to communicate again. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 36. Give this dealing with people strategy a try and a chance to work. Be firm, be fair but be persistent. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 37. You will reduce your stress, remain calmer and become more assertive in dealing with difficult people at work. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 38. So what are your thoughts on Dealing with People? We have lots more great ideas to share with you. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 39. I invite you to get a FREE copy of our Guide…. Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 40. Dealing with Difficult People: 17 Ideas on How to Deal with Difficult People from our website http:// www.nodifficultpeople.com Dealing with Difficult People? http:// www.nodifficultpeople.com
  • 41. Dr Judy Esmond is a leading international expert in the field of employee retention, stress and dealing with people. Dealing with Difficult People? http:// www.nodifficultpeople.com http:// www.nodifficultpeople.com