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Leadership Skills
 For Islamic Leadership
PART I
              Individual Skills
•   Public Speaking
•   Writing
•   Nasiha (Advice)
•   Communication
•   Time Management
PART II
                   Group Skills
•   Forming a Committee
•   Chairing a Committee
•   Arranging a Meeting
•   Chairing a Meeting
•   Using Audiovisuals
•   Talking to the Media
•   Establishing Local Organization
INDIVIDUAL SKILLS
Public Speaking
Towards Effective Public Speaking
• Planning and Preparation of Content
• Delivery Techniques
• Questions and Answers: Challenge and
  Opportunity
• Models of Effective Public Speaking
• Public Speaking Checklist
I-Planning and Preparation of Contents
A-Step by Step Approach:
a. Know the audience-Come early and leave
   late and know your allies and adversaries
b. Establish credibility: Prophet (S) gathered
   Mekkans and asked “If I tell you that an army
   is about to come from the foot of this
   mountain, will you believe me.” They
   replied, "Yes.”
2- How to Structure the Speech
a.   State the subject
b.   Analyze the subject
c.   Report previous solutions
d.   Diagnose and suggest solutions
e.   Conclude
B-Increase Effectiveness
1. Continuity- Speech should flow smoothly.
   Transition could be – Rhetorical or vocal
2. Diction-Use mature language.
3. Notes- It is best not to stray away from notes
           Do not read continuously from notes
           Notes indicate that we prepared the
           talk and all points are covered.
II-Delivery Techniques
• Dua of Prophet Musa (A): Taha,20:25-28
II-Delivery Techniques
A. Practice- for effective delivery. Record the
   speech and then listen to evaluate
B. Body language, voice and visual contact
1-Body Position:
• Gesturing- Rehearse in front of mirror using
  different gestures
• Standing- Appear confident, feel free to move
  around, do not pace the floor. Less distance to
  audience gives impression of intimacy.
2-Visual Contact
• Look people in the eyes
• Not to fix gaze on opposite sex
• Do not focus on people’s head or stare on
  faces
• Faraway gaze indicates we are not in touch
  with them
• Public speaking requires more volume
• Try to speak to each area of audience
3-Voice
a. Volume- Raise the voice to be clearly heard
b. Pitch- Monotone is tiring
          Patterned pitch, which goes up and
          down at regular intervals
c- Rate- Talk fast without stumbling and be clear.
d- Pause- at important points and at critical
points.
C-End of talk
• A brief capitulation of main points can be
  useful
• Impromptu rambling summary with many
  repetitions of “Finally” or in “conclusion” can
  ruin a talk.
• To safeguard against this, plan a definite
  beginning and ending.
D-The Speaker’s Self
• Speaker must possess and project qualities
  that earn him the respect
• Sincerity, affability and energy
• Communicate a feeling of excitement, interest
  and enthusiasm
• If we are not enthusiastic about the
  subject, audience quickly loses interest and
  turns itself off to the speech.
III-Questions and Answers
• Challenging opportunity to accomplish
  remaining goals.
• To neutralize hostility restate the question
• Normally answers should be short
• If opportunity is to offer new information then
  do so.
IV-Models of Effective Public Speaking
• Prophet’s speech to the Ansar after the
  campaigns of Hunayn and Ta’if.
• Prophet’s last sermon at Hajjatul Wada
• Speech of Jafar Ibn Abi Talib (R) in the court of
  Najjashi, King of Abyssinia.
• Speech of Khalifa Abu Bakr (R) after he took
  oath of office.
Towards Better Writing
I. Purpose
II. Problems
III. The Writing Process
     A-Planning
     B-Drafting
     C-Revising
     D-Proofreading
IV-Writer’s Block
V-Tips
I-Purpose
• Ideas and information to be made permanent
  and easily accessible
• Motivate others to act according to message
• Free up time of writer when his ideas are
  replicated and distributed to wider readers
• Guide and direct others with new ideas
• Establishing credibility and authority of writer
• Increase chances of success by permanently
  spelling out choices of course of action
• Be an effective means of Dawah
II-Problems
•   Researching too little or too much data
•   Poor organization of subject matter
•   Failing to revise the first draft
•   Using too long sentences or words
•   Expressing writer-centered point of view
•   Directing the writing to wrong audience
•   Mistakes of grammar and style
III-Writing Process
A. Planning- What can be written about the
   subject. Jot down the points and ideas.
B. Drafting- Prepare first draft in concise form.
C. -Revising- Weed out un important details.
   Eliminate anything confusing.
D. Proof reading- Check for grammar, spelling
   and punctuation errors.
IV-Writer’s Block
• This means writer is stuck and can’t think of
  another word to write.
• Force oneself to keep writing. One idea leads
  to another and one gets back to the subject
• Talk to someone about the block and get new
  leads or ways to approach the subject
• Leave the writing aside and come back to it
  latter with a fresh outlook.
V-Some tips on writing
•   Base your prose on facts
•   Avoid business jargon, over used phrases
•   Edit for a leaner and crisper style
•   Strengthen prose by using more verbs
•   Use the active voice and let subjects do actions
•   Avoid repetitions and use synonyms instead
•   Prophet (S) said, "The best of words are those
    that are precise and concise.”
NASIHAH
Nasihah (Advice)
I.     The Nature of Nasihah
II.    Nasihah as Feedback
III.   Nasihah as an Obligation
IV.    Nasihah in Action
       A-From Generalities to Specifics
       B-From Knowledge to Behavior
Learning Objectives
• Identify the elements of advice giving process
• Give advice in Islamically recommended way
• Receive advice in an Islamically accepted
  manner.
I-The Nature of Nasihah
• Prophet (S) said, “Religion is sincere advice.”
• Prophet (S) took pledge from Jarir Bin Abdullah
  on 3 things; establishing Salah, paying Zakah and
  offering Nasiha to every Muslim( including ruler
  and the ruled.
• If we love our fellow Muslims, then one measure
  of this love is how much sincere advice we give
  him.
• Giving Nasihah was always the mission of the
  Prophets. (7:68,7:93)
II-Nasihah as a Feedback
• As humans we can’t observe our actions. Our
  brothers and sisters are to observe these and
  correct us.
• Prophet (S) said,” A believer is a mirror to his
  brother” Mirror is to reflect exact image-
  nothing more and nothing less.
• Omar (R) said,”May Allah have mercy on him
  who sends my faults to me as a gift.”
Nasihah Feedback
• Advisor must be patient, tactful, use proper
  words and choose proper atmosphere
• One who is advised must welcome it with open
  heart, open mind and smiling face. He should
  then act to improvement.
• Advisor must express love and sincerity. Tone
  must not show superiority, ridicule or censure
• Communicate advice in private first.
• While we welcome advice yet we must guard
  against being deceived. (7:21, 12:11)
III-Nasihah as an Obligation
• Advice must be offered for the sake of Allah
• Prophet (S) said,” Nations before were
  destroyed due to neglect of advice.”
• We should not be put off by those who are
  not receptive to our advice.
• We must realize that our opinion may be in
  error. So, we advice should not turn into a vain
  debate. It should be brotherly discussion.
• Advice is sometimes not well received.(7:79)
IV-Nasihah in Action
        A-Generalities to Specifics
• And remind, surely reminding benefits the
  believers. 51:55
• Reminding is not educating. Knowledge is there
  but we tend to forget or be unaware of our
  behavior.
• Allah has prescribed 2 solutions:
  1-Continuous remembrance of Allah through Zikr
(3:191)
  2-Reminder by mirror believers in pointing out
mistakes and correcting them.
B-From Knowledge to Behavior
• In the fieldwork , we must point our specific
  behavior mistakes and correct these.
• This practice springs out of our love and care
  for others. Others must reciprocate it.
• Prophet (S) said, “You shall not attain Iman
  until you love for others what you love for
  yourself.
• This is in contrast to materialist socieities.
COMMUNICATION
Communication
I.    What is communication
     A- Judgment and Interpretation
     B-The Prophetic Way
     C-Please make me feel important
II-Ways to Communicate
     A-Tips on Communicating
     B-Do you say what you mean and mean what you say?
III-Cross Checking of Information
IV-Communication Check Lists
    A-Communicating Without Words
    B-Do’s and Don’ts of Communication
I-What is Communication?
• To let people know and allow them to come to
  mutual understanding with you.
• A-Pre-Judgement and Interpretation- It is a major
  obstacle in dealing with people. We should
  replace it with description of behavior
• B-The Prophetic Way- Receive people with love
  and accept them as they are. Treat them with
  care, gentleness and encouragement. Be sensitive
  to their needs and show sympathy and affection.
C- Please make me feel important
• Everyone is borne with this sign on their
  forehead.
• Prophet (S) used to address everyone turning
  his body towards the addressee
• When people do not get response to their
  phone calls or e mails, you are telling
  them, "You do not exist.
II-Ways to Communicate
•    A-Tips on Communicating:
1.    Do not try to seek power over people.
2.    Interact with everyone
3.    Spend each break period in a meeting with someone
      different.
4.    Do not wait for latecomers in a meeting
5.    Paraphrase the message you hear to ensure proper
      reception
6.    More we understand, more we manage. Less we
      understand, more we manipulate
7.    Prophet (S) teaches us to find over 70 excuses for other’s
      bad behavior
B- Do you say what you mean?
• Words do not have meanings, people do.
• Words are just symbols, not realities
• Words are not absolute, they are learned in a
  certain context.
• Meanings can be hidden or buried.
• Words reflect cultural and personal
  dimensions.
Words To Forget                           Words To Remember
   •   I should, I have to                •   I want to , I choose to
   •   I shall try to do it               •   I will do it, in sha Allah
   •   Someday                            •   Today, now
   •   But (negates previous              •   And
       statement)
   •   Risk
                                          •   Opportunity
   •   Problem
                                          •   Challenge, opportunity
   •   Too difficult
                                          •   Challenging
   •   Worried
                                          •   Interested
   •   I am sorry
                                          •   Excuse me, I regret
   •   Why (stopper, attack)
                                          •   Help me understand
   •   I feel helpless
                                          •   I would like your help
   •   That is just the way I am
                                          •   My potential for change is
   •   I need you to
                                          •   I want you
   •   You (it is blameful, accusative)
                                          •   I(honest, responsible)
III-Cross-Checking of Information
• We hear often,” It is a problem of
  communication.” Response should be, “Fix it”.
• We trust our brothers and sisters but put the
  news in the hold mode till you confirm it.
• It is useful to repeat instructions loudly to
  assure correct transmission and reception
• Intention is to get to the truth and not
  accusing others of purposely misleading.
IV-Communication Check List
• A-Communicating without words:
• Body-Head position
       Face
       Eyes
       Shoulders
       Posture
       Movements
       Actions and Gestures
       Dress
Communicating without Words
• Voice- Tone
         Softness
         Speed
• Space-Distance, Marking, Changing
• Touch-Shaking hands
         Hands on shoulders
         Holding hands
         Hug
         Kiss
Do’s                            Don’t’s
• Make eye contact (same        • Interrupt when having a
  gender only) when listening     point to make
• Check for understanding       • Ridicule what others
  and use of paraphrase           say, even if it seems silly.
• Affirm with nods and          • Give personal opinion on
  gestures                        isses.
• Share laughter with people    • Ask why all the time
• Share feeling of sadness      • Carry the conversation
• Get others involved in the      single handed.
  conversation                  • Criticize other’s ideas
• Graciously accept opinions      without being asked to do
  which are different             so.
• Compliment other people
Words of Importance
6 most important words       I appreciate you and your efforts
• 5 most important words     •   I am proud of you
• 4 most important words     •   What is your opinion
• 3 most important words     •   Would you please
• 2 most important words     •   Thank you
• 1 most important word      •   We
• The least important word   •   I
SMILE
      IT HELPS TO COMMUNICATE
• Your smile in the face of your brother is an act
  of charity (Sadaqah). Sunan Al Tirmidhi.
How to manage your time?
I. The Nature of Time
II. The Use of Time
III. Lost Time
     A-One Day at a Time
     B-The Meaning of Time
IV. How the Time Passes
V. Some Hints for Saving Time
    A-Take Time
    B-Time Well Spent
VII. A Case Study; What does a minute cost?
Learning Objectives
• Identify and minimize major time wasting
  habits
• Identify and cultivate time saving habits
• Do more in the time available
• Lead a more productive work and personal
  life.
I. The Nature of Time
• What is the longest, yet the shortest;
• The swiftest, yet the slowest;
  (happy, suffering)
• All of us neglect it , and then we regret it;
• Nothing can be done without it;
• It swallows up all that is small; (i.e., unworthy)
• It builds up all that is great.
II- The Use of Time
• Two categories of people:
1- Unfortunate, procrastinators- Always going to
start something tomorrow
2-Fortunate-Ready to go right now. For them
there is no tomorrow
Killing Time: It is crime like murder
“I don’t have time.” This phrase means there are
other things more important to me.
A-One Day at a Time
• The Prophet (S) tells us:
Not a single dawn breaks out without two
angels calling out: “Oh! Son of Adam! I am a
new day and I witness your actions, so make the
best out of me because I will never come back
till the Day of Judgment.”
(Al Ma’thur of the Prophet)
B-The Meaning of Time
                3 Concepts
• 1-Moment when the opportunity is the highest
• 2-A measure of seconds, minutes, hours and
  years. This is the shallowest concept. It destroys
  initiative and creative impulses
• 3-Time is not imprisoned by the clock. They
  commit their hearts to a task/mission they love
  which is blazing with purpose. Success is
  governed by spirit of dedication and sacrifice.
Getting people to organize their time is the most
difficult task
III-Spare Time
 What could you do with your unused time?
• Quran and Hadith could be memorized
• Books can be written
• Degrees could be earned
Spare time can be lot when calculated:
15 minutes a day= 11 days a year
30 minutes a day=22 days a year
Time=Money
We do not let anyone steal our money but we do
Time= our life
IV-How Time Passes
• Time passes fast
• You will have to plan and program actions into
  your busy schedule to accomplish things
• Set aside a certain time each day for things to
  achieve and stick to it
• Regret for time wasted can be good for the
  time remaining.
• Time remaining is enough if we will only stop
  the waste.
V-Some Hints for Saving Time
• Jot down things to do each morning
• Never visit someone without informing
• Always jot down plans and ideas in spare time
• Plan rest time and match them with prayers
• Utilize spare time by reading, memorizing
• When you make appointment with
  someone, make sure both parties understand
  time
• Adjust travelling time to reach in time
• Have all items at hand when doing any thing
Hints for Saving Time
• Avoid people who are selfish enough to steal your
  time
• Do not make a trip if you can accomplish the
  same with phone, e mail or conference call
• Fill your car with gas whenever you pass by your
  favorite gas station
• Keep proper change for tolls or parking meters
• Before shopping , make a list.
• Take time off periodically to
  pray, meditate, contemplate and charge the
  batteries of faith.
VI- Things to Remember About Time
•   A- Take Time-
•   To think, it is the source of power
•   To play, it is the cistern of perpetual youth
•   To read, it is the foundation of wisdom
•   To pray, it is the greatest power on earth
•   To love and be loved, iman is love and hate
•   To be friendly, it is the road to happiness
•   To laugh, it is the best medicine
•   To give, life is too short to be selfish
•   To work, it is the price for success
B-Time Well Spent
• Prophet (S) said, "He whose two days are
  equal (in accomplishments) is a sure loser.”
  Sunan al Daylami.
• Great minds discuss ideas
• Small minds discuss people
• Very small minds discuss themselves
Two Time Tamers
    The Pareto Principle (80/20 Rule)
• Theory-
• The significant items in a given group constitute a
  relatively small portion of the total items in the
  group.
• Application-
• List all items you must act on.
• Recognize the 20% of the items that are likely to
  yield 80% of the desired results.
• Act on them first
Parkinson’s Law
• Theory-
• Work expands to fill the time available for its
  completion
• Applications-
• Set a deadline to each task and stick to that
  deadline.
Questions for Discussion
• 1- Why is time today more valuable than tomorrow?
• 2-How do people who succeed differ in their use of
  time from those who fail?
• 3- How do you calculate the monetary value of time?
  Give an example.
• 4- Why is making schedules necessary for good time
  management?
• 5-What are three common major time wasting actions?
• 6-How do you guard your time against them?
Leadership skills

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Leadership skills

  • 1. Leadership Skills For Islamic Leadership
  • 2. PART I Individual Skills • Public Speaking • Writing • Nasiha (Advice) • Communication • Time Management
  • 3. PART II Group Skills • Forming a Committee • Chairing a Committee • Arranging a Meeting • Chairing a Meeting • Using Audiovisuals • Talking to the Media • Establishing Local Organization
  • 5. Towards Effective Public Speaking • Planning and Preparation of Content • Delivery Techniques • Questions and Answers: Challenge and Opportunity • Models of Effective Public Speaking • Public Speaking Checklist
  • 6. I-Planning and Preparation of Contents A-Step by Step Approach: a. Know the audience-Come early and leave late and know your allies and adversaries b. Establish credibility: Prophet (S) gathered Mekkans and asked “If I tell you that an army is about to come from the foot of this mountain, will you believe me.” They replied, "Yes.”
  • 7. 2- How to Structure the Speech a. State the subject b. Analyze the subject c. Report previous solutions d. Diagnose and suggest solutions e. Conclude
  • 8. B-Increase Effectiveness 1. Continuity- Speech should flow smoothly. Transition could be – Rhetorical or vocal 2. Diction-Use mature language. 3. Notes- It is best not to stray away from notes Do not read continuously from notes Notes indicate that we prepared the talk and all points are covered.
  • 9. II-Delivery Techniques • Dua of Prophet Musa (A): Taha,20:25-28
  • 10. II-Delivery Techniques A. Practice- for effective delivery. Record the speech and then listen to evaluate B. Body language, voice and visual contact 1-Body Position: • Gesturing- Rehearse in front of mirror using different gestures • Standing- Appear confident, feel free to move around, do not pace the floor. Less distance to audience gives impression of intimacy.
  • 11. 2-Visual Contact • Look people in the eyes • Not to fix gaze on opposite sex • Do not focus on people’s head or stare on faces • Faraway gaze indicates we are not in touch with them • Public speaking requires more volume • Try to speak to each area of audience
  • 12. 3-Voice a. Volume- Raise the voice to be clearly heard b. Pitch- Monotone is tiring Patterned pitch, which goes up and down at regular intervals c- Rate- Talk fast without stumbling and be clear. d- Pause- at important points and at critical points.
  • 13. C-End of talk • A brief capitulation of main points can be useful • Impromptu rambling summary with many repetitions of “Finally” or in “conclusion” can ruin a talk. • To safeguard against this, plan a definite beginning and ending.
  • 14. D-The Speaker’s Self • Speaker must possess and project qualities that earn him the respect • Sincerity, affability and energy • Communicate a feeling of excitement, interest and enthusiasm • If we are not enthusiastic about the subject, audience quickly loses interest and turns itself off to the speech.
  • 15. III-Questions and Answers • Challenging opportunity to accomplish remaining goals. • To neutralize hostility restate the question • Normally answers should be short • If opportunity is to offer new information then do so.
  • 16. IV-Models of Effective Public Speaking • Prophet’s speech to the Ansar after the campaigns of Hunayn and Ta’if. • Prophet’s last sermon at Hajjatul Wada • Speech of Jafar Ibn Abi Talib (R) in the court of Najjashi, King of Abyssinia. • Speech of Khalifa Abu Bakr (R) after he took oath of office.
  • 17.
  • 18. Towards Better Writing I. Purpose II. Problems III. The Writing Process A-Planning B-Drafting C-Revising D-Proofreading IV-Writer’s Block V-Tips
  • 19. I-Purpose • Ideas and information to be made permanent and easily accessible • Motivate others to act according to message • Free up time of writer when his ideas are replicated and distributed to wider readers • Guide and direct others with new ideas • Establishing credibility and authority of writer • Increase chances of success by permanently spelling out choices of course of action • Be an effective means of Dawah
  • 20. II-Problems • Researching too little or too much data • Poor organization of subject matter • Failing to revise the first draft • Using too long sentences or words • Expressing writer-centered point of view • Directing the writing to wrong audience • Mistakes of grammar and style
  • 21. III-Writing Process A. Planning- What can be written about the subject. Jot down the points and ideas. B. Drafting- Prepare first draft in concise form. C. -Revising- Weed out un important details. Eliminate anything confusing. D. Proof reading- Check for grammar, spelling and punctuation errors.
  • 22. IV-Writer’s Block • This means writer is stuck and can’t think of another word to write. • Force oneself to keep writing. One idea leads to another and one gets back to the subject • Talk to someone about the block and get new leads or ways to approach the subject • Leave the writing aside and come back to it latter with a fresh outlook.
  • 23. V-Some tips on writing • Base your prose on facts • Avoid business jargon, over used phrases • Edit for a leaner and crisper style • Strengthen prose by using more verbs • Use the active voice and let subjects do actions • Avoid repetitions and use synonyms instead • Prophet (S) said, "The best of words are those that are precise and concise.”
  • 25. Nasihah (Advice) I. The Nature of Nasihah II. Nasihah as Feedback III. Nasihah as an Obligation IV. Nasihah in Action A-From Generalities to Specifics B-From Knowledge to Behavior
  • 26. Learning Objectives • Identify the elements of advice giving process • Give advice in Islamically recommended way • Receive advice in an Islamically accepted manner.
  • 27. I-The Nature of Nasihah • Prophet (S) said, “Religion is sincere advice.” • Prophet (S) took pledge from Jarir Bin Abdullah on 3 things; establishing Salah, paying Zakah and offering Nasiha to every Muslim( including ruler and the ruled. • If we love our fellow Muslims, then one measure of this love is how much sincere advice we give him. • Giving Nasihah was always the mission of the Prophets. (7:68,7:93)
  • 28. II-Nasihah as a Feedback • As humans we can’t observe our actions. Our brothers and sisters are to observe these and correct us. • Prophet (S) said,” A believer is a mirror to his brother” Mirror is to reflect exact image- nothing more and nothing less. • Omar (R) said,”May Allah have mercy on him who sends my faults to me as a gift.”
  • 29. Nasihah Feedback • Advisor must be patient, tactful, use proper words and choose proper atmosphere • One who is advised must welcome it with open heart, open mind and smiling face. He should then act to improvement. • Advisor must express love and sincerity. Tone must not show superiority, ridicule or censure • Communicate advice in private first. • While we welcome advice yet we must guard against being deceived. (7:21, 12:11)
  • 30. III-Nasihah as an Obligation • Advice must be offered for the sake of Allah • Prophet (S) said,” Nations before were destroyed due to neglect of advice.” • We should not be put off by those who are not receptive to our advice. • We must realize that our opinion may be in error. So, we advice should not turn into a vain debate. It should be brotherly discussion. • Advice is sometimes not well received.(7:79)
  • 31. IV-Nasihah in Action A-Generalities to Specifics • And remind, surely reminding benefits the believers. 51:55 • Reminding is not educating. Knowledge is there but we tend to forget or be unaware of our behavior. • Allah has prescribed 2 solutions: 1-Continuous remembrance of Allah through Zikr (3:191) 2-Reminder by mirror believers in pointing out mistakes and correcting them.
  • 32. B-From Knowledge to Behavior • In the fieldwork , we must point our specific behavior mistakes and correct these. • This practice springs out of our love and care for others. Others must reciprocate it. • Prophet (S) said, “You shall not attain Iman until you love for others what you love for yourself. • This is in contrast to materialist socieities.
  • 34. Communication I. What is communication A- Judgment and Interpretation B-The Prophetic Way C-Please make me feel important II-Ways to Communicate A-Tips on Communicating B-Do you say what you mean and mean what you say? III-Cross Checking of Information IV-Communication Check Lists A-Communicating Without Words B-Do’s and Don’ts of Communication
  • 35. I-What is Communication? • To let people know and allow them to come to mutual understanding with you. • A-Pre-Judgement and Interpretation- It is a major obstacle in dealing with people. We should replace it with description of behavior • B-The Prophetic Way- Receive people with love and accept them as they are. Treat them with care, gentleness and encouragement. Be sensitive to their needs and show sympathy and affection.
  • 36. C- Please make me feel important • Everyone is borne with this sign on their forehead. • Prophet (S) used to address everyone turning his body towards the addressee • When people do not get response to their phone calls or e mails, you are telling them, "You do not exist.
  • 37. II-Ways to Communicate • A-Tips on Communicating: 1. Do not try to seek power over people. 2. Interact with everyone 3. Spend each break period in a meeting with someone different. 4. Do not wait for latecomers in a meeting 5. Paraphrase the message you hear to ensure proper reception 6. More we understand, more we manage. Less we understand, more we manipulate 7. Prophet (S) teaches us to find over 70 excuses for other’s bad behavior
  • 38. B- Do you say what you mean? • Words do not have meanings, people do. • Words are just symbols, not realities • Words are not absolute, they are learned in a certain context. • Meanings can be hidden or buried. • Words reflect cultural and personal dimensions.
  • 39. Words To Forget Words To Remember • I should, I have to • I want to , I choose to • I shall try to do it • I will do it, in sha Allah • Someday • Today, now • But (negates previous • And statement) • Risk • Opportunity • Problem • Challenge, opportunity • Too difficult • Challenging • Worried • Interested • I am sorry • Excuse me, I regret • Why (stopper, attack) • Help me understand • I feel helpless • I would like your help • That is just the way I am • My potential for change is • I need you to • I want you • You (it is blameful, accusative) • I(honest, responsible)
  • 40. III-Cross-Checking of Information • We hear often,” It is a problem of communication.” Response should be, “Fix it”. • We trust our brothers and sisters but put the news in the hold mode till you confirm it. • It is useful to repeat instructions loudly to assure correct transmission and reception • Intention is to get to the truth and not accusing others of purposely misleading.
  • 41. IV-Communication Check List • A-Communicating without words: • Body-Head position Face Eyes Shoulders Posture Movements Actions and Gestures Dress
  • 42. Communicating without Words • Voice- Tone Softness Speed • Space-Distance, Marking, Changing • Touch-Shaking hands Hands on shoulders Holding hands Hug Kiss
  • 43. Do’s Don’t’s • Make eye contact (same • Interrupt when having a gender only) when listening point to make • Check for understanding • Ridicule what others and use of paraphrase say, even if it seems silly. • Affirm with nods and • Give personal opinion on gestures isses. • Share laughter with people • Ask why all the time • Share feeling of sadness • Carry the conversation • Get others involved in the single handed. conversation • Criticize other’s ideas • Graciously accept opinions without being asked to do which are different so. • Compliment other people
  • 44. Words of Importance 6 most important words I appreciate you and your efforts • 5 most important words • I am proud of you • 4 most important words • What is your opinion • 3 most important words • Would you please • 2 most important words • Thank you • 1 most important word • We • The least important word • I
  • 45. SMILE IT HELPS TO COMMUNICATE • Your smile in the face of your brother is an act of charity (Sadaqah). Sunan Al Tirmidhi.
  • 46.
  • 47. How to manage your time? I. The Nature of Time II. The Use of Time III. Lost Time A-One Day at a Time B-The Meaning of Time IV. How the Time Passes V. Some Hints for Saving Time A-Take Time B-Time Well Spent VII. A Case Study; What does a minute cost?
  • 48. Learning Objectives • Identify and minimize major time wasting habits • Identify and cultivate time saving habits • Do more in the time available • Lead a more productive work and personal life.
  • 49. I. The Nature of Time • What is the longest, yet the shortest; • The swiftest, yet the slowest; (happy, suffering) • All of us neglect it , and then we regret it; • Nothing can be done without it; • It swallows up all that is small; (i.e., unworthy) • It builds up all that is great.
  • 50. II- The Use of Time • Two categories of people: 1- Unfortunate, procrastinators- Always going to start something tomorrow 2-Fortunate-Ready to go right now. For them there is no tomorrow Killing Time: It is crime like murder “I don’t have time.” This phrase means there are other things more important to me.
  • 51. A-One Day at a Time • The Prophet (S) tells us: Not a single dawn breaks out without two angels calling out: “Oh! Son of Adam! I am a new day and I witness your actions, so make the best out of me because I will never come back till the Day of Judgment.” (Al Ma’thur of the Prophet)
  • 52. B-The Meaning of Time 3 Concepts • 1-Moment when the opportunity is the highest • 2-A measure of seconds, minutes, hours and years. This is the shallowest concept. It destroys initiative and creative impulses • 3-Time is not imprisoned by the clock. They commit their hearts to a task/mission they love which is blazing with purpose. Success is governed by spirit of dedication and sacrifice. Getting people to organize their time is the most difficult task
  • 53. III-Spare Time What could you do with your unused time? • Quran and Hadith could be memorized • Books can be written • Degrees could be earned Spare time can be lot when calculated: 15 minutes a day= 11 days a year 30 minutes a day=22 days a year Time=Money We do not let anyone steal our money but we do Time= our life
  • 54. IV-How Time Passes • Time passes fast • You will have to plan and program actions into your busy schedule to accomplish things • Set aside a certain time each day for things to achieve and stick to it • Regret for time wasted can be good for the time remaining. • Time remaining is enough if we will only stop the waste.
  • 55. V-Some Hints for Saving Time • Jot down things to do each morning • Never visit someone without informing • Always jot down plans and ideas in spare time • Plan rest time and match them with prayers • Utilize spare time by reading, memorizing • When you make appointment with someone, make sure both parties understand time • Adjust travelling time to reach in time • Have all items at hand when doing any thing
  • 56. Hints for Saving Time • Avoid people who are selfish enough to steal your time • Do not make a trip if you can accomplish the same with phone, e mail or conference call • Fill your car with gas whenever you pass by your favorite gas station • Keep proper change for tolls or parking meters • Before shopping , make a list. • Take time off periodically to pray, meditate, contemplate and charge the batteries of faith.
  • 57. VI- Things to Remember About Time • A- Take Time- • To think, it is the source of power • To play, it is the cistern of perpetual youth • To read, it is the foundation of wisdom • To pray, it is the greatest power on earth • To love and be loved, iman is love and hate • To be friendly, it is the road to happiness • To laugh, it is the best medicine • To give, life is too short to be selfish • To work, it is the price for success
  • 58. B-Time Well Spent • Prophet (S) said, "He whose two days are equal (in accomplishments) is a sure loser.” Sunan al Daylami. • Great minds discuss ideas • Small minds discuss people • Very small minds discuss themselves
  • 59. Two Time Tamers The Pareto Principle (80/20 Rule) • Theory- • The significant items in a given group constitute a relatively small portion of the total items in the group. • Application- • List all items you must act on. • Recognize the 20% of the items that are likely to yield 80% of the desired results. • Act on them first
  • 60. Parkinson’s Law • Theory- • Work expands to fill the time available for its completion • Applications- • Set a deadline to each task and stick to that deadline.
  • 61. Questions for Discussion • 1- Why is time today more valuable than tomorrow? • 2-How do people who succeed differ in their use of time from those who fail? • 3- How do you calculate the monetary value of time? Give an example. • 4- Why is making schedules necessary for good time management? • 5-What are three common major time wasting actions? • 6-How do you guard your time against them?