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Hoe ontwerp je een effectief leernetwerk? dr. Hendrik Drachsler & dr. Wendy Kicken Welkom!
Doel van deze workshop ,[object Object],[object Object],[object Object],[object Object]
Waarom een leernetwerk  ontwerpen ? Bieden van techniek is niet voldoende, afstemming op behoeften is nodig voor ondersteuning kennisontwikkeling
Ontwerpbenaderingen Ontwerpergestuurd Gebruikergericht Ik denk dat jij vindt dat…. Wat vind jij, en wat denk jij, en jij? Participatief ontwerp
Participatief ontwerp ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
professionele technische kennis   (ontwerpers) gecombineerd met  situatiespecieke vaardigheden en domeinkennis   (gebruikers) Samen weten we meer
Over welk onderwerp zou u een leernetwerk willen opzetten?
Welke informatie heeft u nodig van uw gebruikers?
Huidige <> gewenste situatie ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Methoden bij participatief ontwerp Analyse verzamelde data Focus groep Contextgeboden interview Specificeren gebruikers Inzicht in behoeften en problemen v/d gebruikers Verwantschapsdiagram Groepsclustering Personages Testen prototype Cognitive  walkthrough Thinking aloud PMI-rating
Focus groep ,[object Object],[object Object],[object Object],[object Object],[object Object]
Contextgebonden interview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Wie zijn uw potentiële gebruikers? Wat zou u van hen willen weten?
Verwantschapsdiagram ,[object Object],[object Object],[object Object],[object Object]
Groepclustering ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Personages ,[object Object],[object Object],[object Object],[object Object]
Zou u een personage  kunnen maken?  (op basis van deze uitspraken)  Zelf niet bloggen, wel blogs lezen De informatie moet wel kloppen In 1 oogopslag zien wat nieuw is.  Het moet wel makkelijk blijven Ongedwongen, spontaan leren Weinig tijd
Cognitive walkthrough & thinking aloud ,[object Object],[object Object],[object Object],[object Object],[object Object],BLIJF HARDOP DENKEN! BLIJF HARDOP DENKEN!
PMI-rating ,[object Object],[object Object],[object Object],[object Object],[object Object]
Hoe kan ik een effectief leernetwerk ontwerpen? Vraag het de gebruikers… ,[object Object],[object Object],[object Object]
Laten we een voorbeeld geven…. De Handover Toolbox
Handover.ou.nl
Voices from the partners ,[object Object],“ An e-learning environment like BlackBoard so that students can study at any time.” “ Something that creates an e-learning course when exporting the collected content.” “ An awareness raising medium to disseminate importance of handover training; the toolbox is the actual intervention.”
Participatief ontwerp ,[object Object],[object Object],Writing personas
Writing personas ,[object Object],Although personas are fictitious, they are based on knowledge of real users.
Writing persona of Handover Maria, Barcelona, ES Coordinator of continuous education “ People often think that it is training in handover that is the major issue. It is not. We need to  put necessary structure, regulations, guidelines policy, and tools in place . We need to create a culture of handover” Janusz, Krakow, PL Surgery Department “ There is no information flow between hospital and GP. Thus, you need to  improve handover practice from a system perspective   and afterwards train people to this standards and objectives.” Dirk, Nijmegen, NL Medical professional “ Handover is a very important topic and badly addressed in  promoting of good handover practices is most important ”
Interactive Personas
Uitkomst  participatief ontwerp “ We need a checklist and a course design.” “ An e-learning environment like BlackBoard so that students can study at any time.” “ Something that creates an e-learning course when exporting the collected content.” “ An awareness raising medium to disseminate importance of handover training; the toolbox is the actual intervention.” Criterialijst
Uitkomst  participatief ontwerp Criterialijst Technisch bouwplan
Handover.ou.nl
Certified / Community Content Certified Content Community Content
Open / Closed Groups Open Groups Closed Groups
Solutions provided in the Toolbox   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Resultaten PMI rating
Dank u voor uw aandacht

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Hoe ontwerp je een effectief leernetwerk?

  • 1. Hoe ontwerp je een effectief leernetwerk? dr. Hendrik Drachsler & dr. Wendy Kicken Welkom!
  • 2.
  • 3. Waarom een leernetwerk ontwerpen ? Bieden van techniek is niet voldoende, afstemming op behoeften is nodig voor ondersteuning kennisontwikkeling
  • 4. Ontwerpbenaderingen Ontwerpergestuurd Gebruikergericht Ik denk dat jij vindt dat…. Wat vind jij, en wat denk jij, en jij? Participatief ontwerp
  • 5.
  • 6. professionele technische kennis (ontwerpers) gecombineerd met situatiespecieke vaardigheden en domeinkennis (gebruikers) Samen weten we meer
  • 7. Over welk onderwerp zou u een leernetwerk willen opzetten?
  • 8. Welke informatie heeft u nodig van uw gebruikers?
  • 9.
  • 10. Methoden bij participatief ontwerp Analyse verzamelde data Focus groep Contextgeboden interview Specificeren gebruikers Inzicht in behoeften en problemen v/d gebruikers Verwantschapsdiagram Groepsclustering Personages Testen prototype Cognitive walkthrough Thinking aloud PMI-rating
  • 11.
  • 12.
  • 13. Wie zijn uw potentiële gebruikers? Wat zou u van hen willen weten?
  • 14.
  • 15.
  • 16.
  • 17. Zou u een personage kunnen maken? (op basis van deze uitspraken) Zelf niet bloggen, wel blogs lezen De informatie moet wel kloppen In 1 oogopslag zien wat nieuw is. Het moet wel makkelijk blijven Ongedwongen, spontaan leren Weinig tijd
  • 18.
  • 19.
  • 20.
  • 21. Laten we een voorbeeld geven…. De Handover Toolbox
  • 23.
  • 24.
  • 25.
  • 26. Writing persona of Handover Maria, Barcelona, ES Coordinator of continuous education “ People often think that it is training in handover that is the major issue. It is not. We need to put necessary structure, regulations, guidelines policy, and tools in place . We need to create a culture of handover” Janusz, Krakow, PL Surgery Department “ There is no information flow between hospital and GP. Thus, you need to improve handover practice from a system perspective and afterwards train people to this standards and objectives.” Dirk, Nijmegen, NL Medical professional “ Handover is a very important topic and badly addressed in promoting of good handover practices is most important ”
  • 28. Uitkomst participatief ontwerp “ We need a checklist and a course design.” “ An e-learning environment like BlackBoard so that students can study at any time.” “ Something that creates an e-learning course when exporting the collected content.” “ An awareness raising medium to disseminate importance of handover training; the toolbox is the actual intervention.” Criterialijst
  • 29. Uitkomst participatief ontwerp Criterialijst Technisch bouwplan
  • 31. Certified / Community Content Certified Content Community Content
  • 32. Open / Closed Groups Open Groups Closed Groups
  • 33.
  • 35. Dank u voor uw aandacht

Notas del editor

  1. Bij participatief ontwerp worden de toekmostige gebruikers actief betrokken bij de ontwikkeling van het leernetwerk en worden technieken ingezet om informatie over deelnemers en hun doelen verzameld.
  2. Ontwerpers verdiepen zich in domeinkennis van de gebruikers Gebruikers bekijken ontwerpvoorstellen
  3. Hoort dit dan bij de eerste taak van WP4?
  4. There are many ways to identify the needs of users, such as usability testing, interviewing users, discussions with business stakeholders, and conducting surveys. However one technique that has grown in popularity and acceptance is the use of personas: the development of archetypal users to direct the vision and design of a web solution.
  5. There are many ways to identify the needs of users, such as usability testing, interviewing users, discussions with business stakeholders, and conducting surveys. However one technique that has grown in popularity and acceptance is the use of personas: the development of archetypal users to direct the vision and design of a web solution.
  6. Klopt dit
  7. Hoe maak je de overgang van writing persona naar toolbox?? Closed group = CG (heb het nu aangepast, stond eerst OG) Moet Organization dan inderdaad toelichten, dat het het institute is. Anders denkt men misschien aan commerciele organisatie