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The Hotel Price Index                 TM




Review of global hotel prices: 2010
Introduction
The Hotels.com Hotel Price IndexTM (HPI®) is a regular survey   The international scale of Hotels.com (in terms of both
of hotel prices in major destinations across the world. The     customers and destinations) makes the Hotel Price Index
HPI is based on bookings made on Hotels.com and prices          one of the most comprehensive benchmarks available, as
shown are those actually paid by customers (rather than         it incorporates both chain and independent hotels, as well
advertised rates) in 2010.                                      as options such as self-catering and bed and breakfast
                                                                properties.
Now in its seventh year, the HPI® is respected as the
definitive report on hotel prices paid around the world and
increasingly used as a reference tool by media, analysts,
tourism bodies and academics.

•   The HPITM tracks the real prices paid per room by
    Hotels.com customers around the world using a
    weighted average based on the number of rooms sold in
    each of the markets that Hotels.com operates in.

•   Approximately 110,000 properties in more than 18,000
    global locations make up the sample set of hotels from
    which prices are taken.
Foreword
                                                                   David Roche
                                                                   President of Hotels.com




On the rebound?
Reading our seventh annual Hotel Price Index reminded me
of a joke about two economists meeting at a conference.

First economist: “How’s your wife?”                              First, business travel, and the associated convention trade,
                                                                 is back. This is reflected in higher occupancy levels for the
Second economist: “Relative to what?”
                                                                 major business centres and higher star rating hotels. By
After the worst trading conditions most in the market had        October last year, occupancy in London was running at
seen, our 2010 story shows a market in recovery, and allows      over 90%, with Barcelona, Paris and Amsterdam all running
us, for now, to call the bottom of it at around the turn of      at over 80% (TRI Hospitality Consulting). The HPI shows
2009. Such pronouncements are all relative. The average          the increase in prices from these higher occupancy rates
price of a hotel night grew by 2% globally last year. However,   in most major business destinations – from the booming
since the fall was so prolonged and steep, guests were still     Asian markets of Singapore and Shanghai to London and
roughly paying what they would have done six or seven            New York. Even Las Vegas, a watchword for knockdown
years ago. Whilst the high volume of promotions we saw in        prices in the recession, saw a significant rise in prices as the
the depth of the crisis has dried up somewhat, there are still   convention business returned.
deals to be had.
                                                                 Second, although the return of the business traveller
Averages tend to mislead. Any recovery story would ring          accounts for the biggest swing in occupancy, and therefore
hollow in say Ireland or Spain, where local economic             pricing, this isn’t just a business story. Travel in general
problems have spilled over into the hotel market. Meanwhile,     staged something of a recovery. International arrivals
we can see much stronger recovery in global business             grew over 5% in 2010, having fallen by 4% the previous
centres, and both Asian and luxury markets look buoyant,         year (WTO). Those who are travelling are spending more.
despite significant increases in capacity. Viewed from           Occupancy in luxury properties in the US, for example, is
Hotels.com – as good a vantage point as any given the            running between ten and fifteen points higher than in the
breadth of our supply and sales - the story of 2010, and         lower star categories. Although we’ve once again compiled a
likely 2011, has four key themes.                                list of the cheapest places for a luxury stay, it’s a shorter one
                                                                 than it would have been eighteen months ago.



                                                                         The Hotel Price Index Review of hotel prices in 2010        1
So if the occupancy story has signs of strength, why aren’t       So overall, 2010 I think is the story of a recovery, even if it
    prices recovering more strongly?                                  is one that had, and is likely to continue having, particular
                                                                      twists and turns. The pages of this report contain the usual
    Here, the previous point about misleading averages is
                                                                      stories for each destination, from World Cups to Icelandic
    worth remembering – in many places in the survey, they
                                                                      volcanoes, and their impact on the price of a hotel. One thing
    are, albeit from low bases. The other force acting on prices
                                                                      is for certain. As we pass our 20th anniversary in 2011, the
    is supply, which has continued to expand, if a touch more
                                                                      team at Hotels.com is more determined than ever to offer
    selectively, through the downturn. London is in the process
                                                                      consumers great deals and all the information they need to
    of adding 12,000 rooms in the run up to the 2012 Olympics,
                                                                      book the right hotel.
    with a particular focus on the luxury sector. Paris expects a
    70% increase in luxury hotel capacity in the next two years
    (Smith Travel Research). STR also reported 310 hotels under
    construction in Europe at the mid-point of our survey. This
    trend is more than mirrored in the faster growing Asian
    and Latin American markets. So, although financing has
    undoubtedly been tighter, building has continued, and may
    well continue to act as a brake on prices in the future.

    Lastly, promotions, whilst still widespread, have become
    more selective. The pricing trends in this report still reflect
    hoteliers’ use of attractive discounts to attract consumers
    who have grown used to discounting across many shopping
    categories. This likely permanent change in consumers’
    mindsets means that promotions and deals are unlikely to
    dry up, and will again form some sort of bulwark against
    trends that would otherwise see faster rises in the price of a
    hotel.




2     The Hotel Price Index Review of hotel prices in 2010
Contents

  1. Global price changes in 2010
    Overall

    By region

  2. Global city destinations
    Prices across the world’s cities
    Highest price rises and falls

  3. Price changes by country
  4. Focus on the UK
  5. Prices paid at home and away
  6. Where to go for £100 a night
  7. Average room prices by star rating
  8. Luxury for less
  9. Travel habits
    Top UK destinations for UK travellers
    Top overseas destinations for UK travellers
    Top UK destinations for travellers from overseas




                                                       The Hotel Price Index Review of hotel prices in 2010   3
In the HPI report, we focus on two main sources of data:         The report largely compares prices paid in 2010 with prices
                                                                     paid in 2009.
    The first section (chapter 1) shows the global Hotel Price
    Index for 2010.                                                  The second section (chapters 2-9) shows hotel prices
                                                                     across the world as paid by UK travellers in Pounds Sterling.
    The Index is compiled from all relevant transactions on
                                                                     This shows the changes in real prices paid by consumers,
    Hotels.com, in local currency, weighted to reflect the size of
                                                                     reflecting both movements in exchange rates and hotel
    each market. By representing hotel price movements in an
                                                                     pricing.
    index, Hotels.com can illustrate the actual price movements
    as felt by consumers without foreign exchange fluctuations
    distorting the picture.

    The Index was started in 2004 at a benchmark of 100, and
    includes all bookings across all star ratings.




4     The Hotel Price Index Review of hotel prices in 2010
1. Global price changes in 2010
The average price of a hotel room around the world rose 2%                                                                                                  European prices stay flat in 2010
in 2010 but was still only at the level it was in 2004 when the
Hotels.com Hotel Price Index was launched.                                                                                                                  •       Prices paid by travellers for hotel rooms in Europe stayed
                                                                                                                                                                    flat compared to 2009.
The small rise took the average cost of a room to 100 on the
Index, the level it was six years ago.                                                                                                                      •       Prices had fallen for seven consecutive quarters
                                                                                                                                                                    going into 2010 so the stabilisation during the year will
Prices remained flat in Europe, rose just 1% in Latin America                                                                                                       be welcomed by hoteliers.
and the Caribbean and fell by 2% in Asia. However, the
average was boosted by a 2% rise in North America.                                                                                                          •       The Hotel Price Index for Europe stood at 99 at the end
                                                                                                                                                                    of 2010, flat from the previous year. That means that the
                                                                                                                                                                    average cost of a room in Europe is now 1% less than it
                                                                                                                                                                    was in 2004 when the Hotel Price Index was launched
                                                                                                                                                                    and 20% lower than when the average European price
                                                                                                                                                                    peaked in Q2 2007.

                                            Figure 1 HPI quarterly breakdown for Q1 2004 to Q4 2010 globally

                              130

                              120
               Index Points




                              110

                              100

                               90

                               80
                                    Q1 04
                                            Q2 04
                                                    Q3 04
                                                            Q4 04
                                                                    Q1 05
                                                                            Q2 05
                                                                                    Q3 05
                                                                                            Q4 05
                                                                                                    Q1 06
                                                                                                            Q2 06
                                                                                                                    Q3 06
                                                                                                                            Q4 06
                                                                                                                                    Q1 07
                                                                                                                                            Q2 07
                                                                                                                                                    Q3 07
                                                                                                                                                            Q4 07
                                                                                                                                                                    Q1 08
                                                                                                                                                                            Q2 08
                                                                                                                                                                                    Q3 08
                                                                                                                                                                                            Q4 08
                                                                                                                                                                                                    Q1 09
                                                                                                                                                                                                            Q2 09
                                                                                                                                                                                                                    Q3 09
                                                                                                                                                                                                                            Q4 09
                                                                                                                                                                                                                                    Q1 10
                                                                                                                                                                                                                                            Q2 10
                                                                                                                                                                                                                                                    Q3 10
                                                                                                                                                                                                                                                            Q4 10




                                                                                                                                                                               The Hotel Price Index Review of hotel prices in 2010                                 5
Figure 2 HPI by quarter, by region, Europe, Asia - Pacific, North America, Latin America and
                                     Caribbean 2004 - 2010
                                    180                                                                                                                                                                                                                                   Asia - Pacific


                                                                                                                                                                                                                                                                          Caribbean
                                    160

                                                                                                                                                                                                                                                                          Europe
                     Index Points




                                    140
                                                                                                                                                                                                                                                                          Latin
                                                                                                                                                                                                                                                                          America
                                    120
                                                                                                                                                                                                                                                                          North
                                                                                                                                                                                                                                                                          America
                                    100


                                     80
                                          Q1 04


                                                          Q3 04
                                                                  Q4 04
                                                                          Q1 05
                                                                                  Q2 05
                                                                                          Q3 05
                                                                                                  Q4 05
                                                                                                          Q1 06
                                                                                                                  Q2 06
                                                                                                                          Q3 06
                                                                                                                                  Q4 06
                                                                                                                                          Q1 07
                                                                                                                                                  Q2 07
                                                                                                                                                          Q3 07
                                                                                                                                                                  Q4 07
                                                                                                                                                                          Q1 08
                                                                                                                                                                                  Q2 08
                                                                                                                                                                                          Q3 08
                                                                                                                                                                                                  Q4 08
                                                                                                                                                                                                          Q1 09
                                                                                                                                                                                                                  Q2 09
                                                                                                                                                                                                                          Q3 09
                                                                                                                                                                                                                                  Q4 09
                                                                                                                                                                                                                                          Q1 10
                                                                                                                                                                                                                                                  Q2 10
                                                                                                                                                                                                                                                          Q3 10
                                                                                                                                                                                                                                                                  Q4 10
                                                  Q2 04




    North America shows small increase                                                                                                                                            •       Prices for the Caribbean rose by 1% year-on-year.
                                                                                                                                                                                          The stabilisation came after two years of successive
    •    Prices paid by travellers for hotel rooms in North America                                                                                                                       falls in 2008 and 2009. At the end of 2010, the HPI for
         (the US and Canada) rose 2% in 2010. The North                                                                                                                                   the Caribbean stood at 114 points, still 16 points down
         American HPI stood at 98 at the end of year.                                                                                                                                     on its 2007 peak.
    •    The year started with the ninth consecutive quarterly                                                                                                                    •       Prices across Latin America also rose by 1% taking its
         fall of 2% in the first quarter but then picked up with                                                                                                                          HPI to 111, still 22 points short of its 2007 high.
         increases of 3%, 4% and 3% respectively in the second,
         third and fourth quarters. Stronger demand from both
         leisure and business travellers seems to have                                                                                                                            Asia sees overall price falls despite growth
         emboldened hoteliers to raise rates.
                                                                                                                                                                                  in Chinese economy
    •    Despite the small rises, room rates were still 2% lower
                                                                                                                                                                                  •       Average prices paid for hotel rooms in Asia - Pacific fell
         than when the HPI was started in 2004.
                                                                                                                                                                                          2% during 2010.


6       The Hotel Price Index Review of hotel prices in 2010
•   However, the Hotel Price Index for Asia - Pacific in 2010      North America
    stood at 115, 15% higher than when the HPI was
    launched in 2004. This shows prices overall have
    increased during the period from 2004 to 2010.

•   The Index is back to Q3 2009 levels but the region now
    exhibits a very varying landscape. For example, Thailand
    suffered from political unrest and having a relatively large
    supply base; Japan faced challenges in the continued
    slow domestic economy and a strong currency; Singapore
    on the other hand recorded significant increases thanks to
    the strong bounce back of corporate travellers and new
    tourist attractions and Shanghai price points were boosted
    by the successful World Expo.


                                                                   China
When Is A Deal Really A Deal
The closer the 2010 HPI is to its 2004 starting point of 100
the better the value. North America offered outstanding
value with average prices less than they were six years
ago, with the HPI standing at 98. This was despite an
overall 2% increase, fuelled by rising occupancy levels,
especially in more upscale hotels, and shrinking discounts.
However, even though Asia saw overall price falls of 2%,
there was less value to be had compared to 2004 with the
2010 HPI 15% higher.
Travellers looking for good deals should avoid booking
at peak times if at all possible and be aware of currency
fluctuations.


                                                                           The Hotel Price Index Review of hotel prices in 2010   7
2. Price changes in global city
       destinations
    The following sections reflect the real Pound Sterling (£)        A World Cup double whammy
    prices paid by travellers from the UK during 2010 –
    compared to prices paid in Pound Sterling a year before.          England’s disappointing early exit from the 2010 World Cup
                                                                      tournament in South Africa wasn’t the only thing travellers
    UK travellers faced a tough year in 2010 with price rises in      had to contend with in 2010. There were big price rises in
    many of their favourite destinations. This could in part be       Cape Town to £122 (28%) where many England fans were
    explained by the diminishing value of Sterling but it was also    based, and in Johannesburg to £120 (7%) as demand
    due to hoteliers raising rates and offering fewer discounts.      soared.
    Price changes also seemed to reflect the volatile state of the    The World Cup effect is something for fans to be aware
    world economy with cities in struggling western countries         of – not least for the 2022 competition in Qatar, with Doha
    seeing falls but fast-developing nations such as Brazil, China    already one of the most expensive cities at £169 after a
    and India all witnessing double-digit percentage increases.       5% rise. Moscow, a host city for the 2018 tournament, also
                                                                      proved costly at £149.

    Middle Eastern promise
    The oil-rich Middle East had two cities (Muscat and Doha)
                                                                       Muscat
    in the top three most expensive destinations, reflecting both
    the small number of hotel rooms and the strength of demand
    for premium accommodation from both business and leisure
    travellers.

    Despite economic problems, Dubai was also in the top 20 at
    £120 a night on average, finishing the year with just a 1% fall
    in prices year on year. This was largely fuelled by hotels at
    the top end of the market. Another Emirate, Abu Dhabi, also
    featured in the most expensive list despite prices falling a
    huge 27% to average £116 a night.




8     The Hotel Price Index Review of hotel prices in 2010
America still appeals despite price rises                                                 Miami saw a 14% increase to £119, a trend reflected by other
                                                                                           Florida destinations such as Orlando at £63 after an 18%
 Leisure and business travellers still flocked to the US despite                           jump.
 having to contend with big price increases in some of their
 favourite destinations as the Pound struggled against the                                 Another popular destination, Las Vegas, registered an
 Dollar as the year developed.                                                             average hotel price of £71 - a 20% hike. Overall though,
                                                                                           prices were still lower than 2004, providing some great value
 New York was one of the most expensive cities in the world                                options. The flat oil price also helped keep demand for hotels
 for UK visitors after a 12% rise took the average hotel price to                          healthy as it made road trips more affordable.
 £166, and Washington DC saw a similar jump to £132.




                     Figure 3 Growth in average UK salary compared to HPI 2004 - 2010
                20


                15                                                                                                 Seven years of value for
                                                                                                                   UK travellers
% Growth Rate




                10
                                                                                                                   UK travellers could get more value for
                 5                                                                                                 money when booking hotel rooms in
                                                                                                                   2010 than they did seven years before
                 0                                                                                                 when the HPI launched. Average
                                                                                                                   salaries have jumped 19% since 2004
                -5                                                                                                 – yet average hotel prices are still at
                                                                                                                   the same level.
                     2004




                                   2005




                                                2006




                                                       2007




                                                                       2008




                                                                                    2009




                                                                                                   2010




                HPI Index % Difference: 2004 - 2010           Average UK Salary Growth Rate: 2004 - 2010 (ONS)




                                                                                                   The Hotel Price Index Review of hotel prices in 2010      9
A mixed picture for Europe                                        Figure 4 Average hotel prices in 2010 compared to 2009
                                                                       Destination        Average      Average      % Change
     Monte Carlo became the most expensive European city at
                                                                                          price per    price per    year on
     £170 after the average hotel price took a 9% leap year on                            room         room         year
     year, followed by Geneva at £152 per night (up 7%). There                            per night    per night
     were similar rises for Paris (up 8%) and Amsterdam (up 9%).                          2009         2010
     Rooms in Germany’s financial centre of Frankfurt hit £102         Muscat             £217         £185         -15%

     on average per night (up 14%), indicating a high corporate        Monte Carlo        £156         £170         9%
     demand to do business there.                                      Doha               £160         £169         5%

     However, the economic uncertainty in some Eurozone                New York           £148         £166         12%

     nations was reflected by price falls in Dublin (down 7%) and      Maui               £154         £163         6%
     Athens (down 3%).                                                 Geneva             £142         £152         7%

     Eastern European cities also saw price drops with Zagreb          Moscow             £148         £149         1%
     (down 20%), Sofia (down 19%), Bucharest (down 13%),               Valletta           £126         £143         14%
     Tallinn (down 11%) and Budapest (down 8%). Moscow was             Bergen             £111         £142         29%
     one of the places to buck the trend with a 1% rise to average
                                                                       Tel Aviv           £119         £139         16%
     £149 per night.
                                                                       Rio De Janeiro     £108         £139         28%
     There were some big rises in up-and-coming destinations
                                                                       Washington         £117         £132         12%
     in the list of the world’s most expensive places. Prices in the
                                                                       Venice             £130         £127         -3%
     Maltese capital of Valletta went up by 14% and by 16% in Tel
                                                                       Nairobi            £107         £126         18%
     Aviv. The Norwegian city of Bergen experienced a 29% rise,
     as leisure travellers came back after the recession of 2009       Singapore          £97          £123         26%

     pushing up prices.                                                Cape Town          £96          £122         28%

                                                                       Paris              £112         £121         8%

                                                                       Dubai              £122         £120         -1%

                                                                       Johannesburg       £112         £120         7%

                                                                       Miami              £104         £119         14%

10     The Hotel Price Index Review of hotel prices in 2010
Destination     Average     Average     % Change   Destination            Average        Average       % Change
                price per   price per   year on                           price per      price per     year on
                room        room        year                              room           room          year
                per night   per night                                     per night      per night
                2009        2010                                          2009           2010
Sao Paulo       £84         £118        41%        Cancun                 £80            £98           21%

Abu Dhabi       £159        £116        -27%       Istanbul               £93            £95           3%

LONDON          £104        £114        10%        Toronto                £82            £94           15%

Oslo            £105        £114        9%         Vienna                 £87            £94           8%

Rome            £110        £114        4%         New Orleans            £80            £93           17%

Stockholm       £100        £113        13%        Shanghai               £69            £91           33%

Milan           £97         £108        12%        Athens                 £94            £91           -3%

Mumbai          £103        £106        4%         Buenos Aires           £79            £90           14%

Amsterdam       £97         £106        9%         Brussels               £86            £89           4%

Jerusalem       £122        £105        -14%       Melbourne              £78            £87           11%

Vancouver       £96         £105        9%         Guangzhou              £78            £86           11%

Los Angeles     £100        £104        4%         Marrakech              £80            £74           -7%

Tokyo           £106        £104        -3%        Reykjavik              £76            £72           -6%

Honolulu        £96         £103        8%         Las Vegas              £59            £71           20%

Hong Kong       £81         £103        27%        Warsaw                 £66            £70           5%

Copenhagen      £111        £103        -7%        Dublin                 £73            £68           -7%

Sydney          £85         £102        21%        Prague                 £65            £67           3%

Chicago         £101        £102        2%         Budapest               £70            £65           -8%

Cairo           £108        £102        -5%        Orlando                £54            £63           18%

Frankfurt       £89         £102        14%        Bangkok                £60            £58           -3%

San Francisco   £89         £99         11%        Tallinn                £60            £54           -11%


                                                              The Hotel Price Index Review of hotel prices in 2010   11
Figure 5 The biggest percentage price rises in 2010 compared   Cape Town
     with 2009
     Destination           Average        Average       % Change
                           price per      price per     year on
                           room           room          year
                           per night      per night
                           2009           2010
     Sao Paulo             £84            £118          41%

     Shanghai              £69            £91           33%

     Biarritz              £96            £128          33%

     Bergen                £111           £142          29%

     Cape Town             £96            £122          28%

     Rio de Janeiro        £108           £139          28%

     Hong Kong             £81            £103          27%

     Sydney                £85            £102          21%             average room rates, largely as a result of the strong
                                                                        Brazilian currency and booming economy. These factors
     Cancun                £80            £98           21%
                                                                        were also reflected in China with Hong Kong witnessing
     Colombo               £73            £88           21%
                                                                        a 27% rise and Shanghai a 33% increase.
     Jaipur                £52            £62           21%
                                                                    •   Las Vegas, synonymous with knockdown prices during
     Las Vegas             £59            £71           20%
                                                                        the recession saw a 20% price rise as the convention
     Anaheim               £66            £79           19%
                                                                        business returned.

     •    The heaviest rises year-on-year for UK travellers came    •   A hotel room in Jaipur on the Golden Triangle tourist
          in the non-Euro destinations. Hotel rates served as           route surged 21% in price to average £62 a night and
          a good barometer of the growing importance and                the average rate in Cancun leapt by a similar amount
          development of cities in rapidly-developing countries.        benefitting from new luxury hotels and British Airways
                                                                        launching a direct flight to the resort.
     •    Rio de Janeiro and Sao Paulo in Brazil saw
          staggering increases of 28% and 41% respectively in

12       The Hotel Price Index Review of hotel prices in 2010
50%

                     40%

                     30%

                     20%
                                                                                   Rio de Janeiro

                                                                                                    Hong Kong
                                                                       Cape Town




                                                                                                                                                     Las Vegas
                            Sao Paulo

                                        Shanghai




                                                                                                                                  Colombo
                     10%




                                                                                                                                                                 Anaheim
                                                                                                                         Cancun
                                                                                                                Sydney
                                                   Biarritz

                                                              Bergen




                                                                                                                                            Jaipur
                      0%




                                                                                                                                                                           Muscat

                                                                                                                                                                                    Casablanca

                                                                                                                                                                                                 Leipzig

                                                                                                                                                                                                           Kiev

                                                                                                                                                                                                                  Sofia

                                                                                                                                                                                                                           Zagreb

                                                                                                                                                                                                                                    Phnom Penh

                                                                                                                                                                                                                                                 Detroit

                                                                                                                                                                                                                                                           Chennai

                                                                                                                                                                                                                                                                      Osaka

                                                                                                                                                                                                                                                                              Abu Dhabi
                    -10%

                    -20%

                    -30%
                              Figure 6 The biggest percentage price rises and falls in 2010 compared with 2009

Figure 7 The biggest percentage price falls in 2010
                                                                                                                                                                 Destination                                              Average                                    Average              % Change
compared with 2009                                                                                                                                                                                                        price per                                  price per            year on
Destination         Average                        Average                                    % Change                                                                                                                    room                                       room                 year
                    price per                      price per                                  year on                                                                                                                     per night                                  per night
                    room                           room                                       year                                                                                                                        2009                                       2010
                    per night                      per night                                                                                                     Kiev                                                     £119                                       £99                  -17%
                    2009                           2010
                                                                                                                                                                 Leipzig                                                  £70                                        £58                  -17%
Abu Dhabi           £159                           £116                                       -27%
                                                                                                                                                                 Casablanca                                               £93                                        £78                  -16%
Osaka               £93                            £69                                        -26%
                                                                                                                                                                 Muscat                                                   £217                                       £185                 -15%
Chennai             £105                           £78                                        -25%

Detroit             £78                            £60                                        -23%                                                               •         Abu Dhabi was the city in which prices paid by UK
Phnom Penh          £67                            £52                                        -22%                                                                         travellers fell furthest, according to the Hotels.com Hotel
Zagreb              £103                           £82                                        -20%                                                                         Price Index. The average price for a room in the Emirate
Sofia               £78                            £64                                        -19%                                                                         plunged by nearly a third (down 27%) to £116 over the

                                                                                                                                                                                        The Hotel Price Index Review of hotel prices in 2010                                                         13
course of the year. This was fuelled by a combination of
          growth in the number of rooms, as new hotels opened,
          and a drop in the number of corporate travellers visiting,
          due to the economic downturn.

     •    Eastern European cities saw big falls, offering excellent
          value for UK travellers. Zagreb, where prices fell 20%,
          Sofia 19%, Kiev 17% and Leipzig 17%, all featured in the                                  Toronto £94 15%
          top ten list of biggest fallers.                             San Francisco £99 11%        New York £166 12%
                                                                               Las Vegas £71 20%
                                                                                   Los Angeles £104 4%




                                                                                                          Buenos Aires £90 14%




14       The Hotel Price Index Review of hotel prices in 2010
Global hotel price changes
     2009 - 2010

                                                Moscow £149 1%
         Dublin £68 7%        London £114 10%

                                 Geneva £152 7%
              Paris £121 8%

           Monte Carlo £170 9%      Milan £108 12%
                                                Beirut £140 13%                                                    Tokyo £104 3%
     Marrakech £74 7%
                                                                                       Shanghai £91 33%
                                            Doha £169 5%      Dubai £120 1%
                                                                                        Hong Kong £103 27%
                                                Muscat £185 15%
                                                                   Mumbai £106 4%
                                                                          Bangkok £58 3%


                                                                          Singapore £123 26%




Rio De Janeiro £139 28%
                                          Johannesburg £120 7%



                                                                                                            Sydney £102 21%
                     Cape Town £122 28%
                                                                                                              Melbourne £87 11%




                                                                         The Hotel Price Index Review of hotel prices in 2010   15
3. Price changes by country
     Prices rose in more than three quarters of popular countries         At the other end of the scale, Morocco was the biggest faller
     favoured by UK travellers, albeit from a low level in 2009.          (down 10%) and Iceland was also badly hit (down 6%), largely
                                                                          as a result of the volcanic ash cloud in the early part of the
     Russia retained its place as the most expensive country for
                                                                          year.
     UK visitors with average room rates reaching £132, followed
     closely by Switzerland (£131) and Brazil (£129) which saw a          Eastern Europe again offered good value with Poland the
     24% leap in prices fuelled by high demand and a strong local         cheapest country for UK travellers with rooms averaging £64 a
     currency, a possible shape of things to come for football            night, Hungary at £65 and Czech Republic at £67.
     supporters travelling to the next World Cup in 2014.
                                                                          The most expensive Eurozone country was Italy where the
     The biggest percentage price rise of 26% happened                    average room rate rose 3% to £107. France on £101 (up 3%)
     in Singapore, partially on the back of new luxury hotel              pipped the Netherlands on £99 (up 6%). Ireland was the
     developments. There was a 21% rise in the average hotel              cheapest Eurozone country for UK travellers at £69 (down 4%).
     price in China, reflecting its economy’s phenomenal growth,
     and in South Africa, largely as a result of the World Cup, with
                                                                           Moscow
     average room prices hitting £118.

     Australia experienced an 18% jump in the average room
     price, partly due to its strong currency, but hotels still offered
     good value at £95. There was a similar picture in New
     Zealand with a 13% rise, but the average room price was still
     just £65.

     North America saw increases in the US where the average
     room rate rose 4% to £105 and in Canada where the average
     rate rose 10% to £100. Further south, there were also rises in
     Mexico to £94 (up 6%) and in Argentina £91 (up 10%).




16     The Hotel Price Index Review of hotel prices in 2010
However, Switzerland retained its place as the most           Destination               Average     Average      % Change
expensive European nation for a hotel room at £131 a night                              price per   price per    year on
                                                                                        room        room         year
(up 6%), followed by Norway at £120 (up 12%) and Croatia at
                                                                                        per night   per night
£115.                                                                                   2009        2010
                                                              United States of
Despite seeing a 2% rise, a hotel room in the UK cost on                                £101        £105         4%
                                                              America
average £83 a night, £12 below the average in the countries
                                                              Sweden                    £96         £105         9%
surveyed, perhaps indicating one of the appeals of the
                                                              Denmark                   £110        £102         -7%
“staycation” holiday for travellers looking for competitive
                                                              France                    £98         £101         3%
deals at a time of shrinking household budgets.
                                                              Canada                    £92         £100         10%
Figure 8 Average room prices and changes in 2010
                                                              Netherlands               £94         £99          6%
compared with 2009 by country
Destination              Average     Average      % Change    Japan                     £105        £98          -6%
                         price per   price per    year on     Greece                    £92         £98          6%
                         room        room         year
                         per night   per night                South Korea               £91         £98          7%
                         2009        2010                     Turkey                    £93         £97          4%
Russia                   £131        £132         1%          Australia                 £81         £95          18%
Switzerland              £123        £131         6%          Indonesia                 £90         £94          4%
Brazil                   £104        £129         24%         Mexico                    £88         £94          6%
Israel                   £123        £128         4%          Austria                   £86         £93          8%
Singapore                £97         £123         26%         China                     £76         £92          21%
Norway                   £107        £120         12%         Finland                   £96         £91          -5%
United Arab Emirates     £125        £119         -4%         Belgium                   £90         £91          1%
South Africa             £98         £118         21%         Argentina                 £83         £91          10%
Croatia                  £115        £115         0%          Egypt                     £87         £90          4%
Italy                    £103        £107         3%          Taiwan                    £102        £88          -14%



                                                                        The Hotel Price Index Review of hotel prices in 2010   17
Destination            Average      Average      % Change           New York
                            price per    price per    year on
                            room         room         year
                            per night    per night
                            2009         2010
     India                  £84          £86          3%

     Germany                £84          £85          1%

     UNITED KINGDOM         £81          £83          2%

     Portugal               £82          £81          -2%

     Spain & Canary Islands £81          £81          0%

     Malaysia               £66          £78          18%               Figure 9 Average room prices and changes in 2010
     Iceland                £79          £74          -6%               compared with 2009 by price rises
     Morocco                £80          £72          -10%              Destination        Average      Average     % Change
                                                                                           price per    price per   year on
     Ireland                £72          £69          -4%
                                                                                           room         room        year
     Czech Republic         £65          £67          3%                                   per night    per night
                                                                                           2009         2010
     Hungary                £70          £65          -8%
                                                                        Singapore          £97          £123        26%
     Thailand               £66          £65          -2%
                                                                        Brazil             £104         £129        24%
     New Zealand            £57          £65          13%
                                                                        South Africa       £98          £118        21%
     Poland                 £65          £64          -1%
                                                                        China              £76          £92         21%
                                                            Singapore   Australia          £81          £95         18%

                                                                        Mexico             £88          £94         6%
                                                                        United States of
                                                                                           £101         £105        4%
                                                                        America
                                                                        Turkey             £93          £97         4%
                                                                        Egypt              £87          £90         4%
                                                                        France             £98          £101        3%


18     The Hotel Price Index Review of hotel prices in 2010
Figure 10 Average room prices and changes for 2010,      Dubai
compared to 2009 by price falls
Destination        Average        Average     % Change
                   price per      price per   year on
                   room           room        year
                   per night      per night
                   2009           2010
Taiwan             £102           £88         -14%

Morocco            £80            £72         -10%

Hungary            £70            £65         -8%

Denmark            £110           £102        -7%

Japan              £105           £98         -6%

Iceland            £79            £74         -6%
United Arab
                   £125           £119        -4%
Emirates
Ireland            £72            £69         -4%
Portugal           £82            £81         -2%
Thailand           £66            £65         -2%




                                                                 The Hotel Price Index Review of hotel prices in 2010   19
4. Focus on the UK
     Hotel room rates rose on average by 2% - from £81 to £83         Other notable rises include those seen in Wolverhampton (up
     a night - across the UK from 2009 to 2010, a percentage          27%) and Stoke-on-Trent (up 28%) which has seen increased
     increase mirroring the global pattern.                           visitor numbers since the football club entered the Premier
                                                                      League in 2008.
     However, the overall picture masks some dramatic price
     movements across the country.                                    At the other end of the scale, the Welsh cities of Cardiff
                                                                      (down 6%) and Swansea (down 14%) saw sharp falls to £76
     Many of the major tourist destinations saw some of the
                                                                      and £69 respectively.
     highest percentage price rises, as more budget-conscious
     Britons stayed at home and a return of US travellers after the
     fall in 2009. Prices in London rose 10% to £114 and Oxford
     9% to £99.

     Lake District destinations also witnessed increases with
     prices in Bowness-on-Windermere hitting £142, up 23%,            London
     and Ambleside £113, a 6% rise as hoteliers were confident
     enough of visitors to put up their rates.

     The most expensive place was St Andrews in Scotland at
     £162 a night on average – a 20% jump, partly caused by the
     British Open golf tournament. St Andrews pushed Bath from
     the top spot, with the spa city falling to fourth place in the
     table.

     Hotels in towns and cities near the M4 corridor – home
     to the UK’s growing IT industry – saw double-digit rises:
     Bracknell (up 18%) and Reading (up 15%). However, the
     steepest rise was in Norwich where prices rose 38%.




20     The Hotel Price Index Review of hotel prices in 2010
120
                                                                                                          150
                                                                                                                180




                                                                                 0
                                                                                          60


                                                                                     30
                                                                                               90
                                                                  St Andrews
                                                       Bowness-on-Windermere
                                                                      London
                                                                         Bath
                                                                   Ambleside
                                                                 St Peter Port
                                                                    Edinburgh
                                                                       Oxford
                                                                   Cambridge
                                                                         York
                                                                     Brighton
                                                            UNITED KINGDOM
                                                                                                                      Average price per room per night 2010 (£)




                                                          Newcastle-upon-Tyne
                                                                    Bracknell
                                                                     Norwich
                                                                     Liverpool
                                                                  Manchester
                                                                       Cardiff
                                                                    Inverness
                                                                 Bournemouth
                                                                  Cheltenham
                                                                       Bristol
                                                                     Reading
                                                                                                                      Price rise year on year (%)




                                                                     Glasgow
                                                                 Southampton
                                                                     Swansea
                                                                       Belfast
                                                                        Leeds
                                                                  Birmingham
                                                                     Sheffield
                                                               Stoke-on-Trent
                                                                                                                                                                  Figure 11 Average price per room per night and price rise and fall in 2010 compared to 2009 across the UK




                                                                  Nottingham
                                                                     Bradford
                                                               Wolverhampton



The Hotel Price Index Review of hotel prices in 2010
                                                                                                                      Price fall year on year (%)




21
St Andrews
                                                                     Destination       Average     Average     % Change
                                                                                       price per   price per   year on
                                                                                       room        room        year
                                                                                       per night   per night
                                                                                       2009        2010
                                                                     Oxford            £91         £99         9%

                                                                     Cambridge         £95         £94         -1%

                                                                     York              £87         £86         -1%

                                                                     Brighton          £82         £84         2%

                                                                     UNITED KINGDOM £81            £83         2%
                                                                     Newcastle-upon-
                                                                                       £79         £82         4%
                                                                     Tyne
                                                                     Bracknell         £68         £80         18%

     Figure 12 Average room prices and changes in 2010 across        Norwich           £56         £78         38%

     the UK                                                          Liverpool         £75         £77         4%
     Destination         Average        Average      % Change
                                                                     Manchester        £75         £77         3%
                         price per      price per    year on
                         room           room         year            Cardiff           £81         £76         -6%
                         per night      per night
                                                                     Inverness         £70         £76         9%
                         2009           2010
     St Andrews          £135           £162         20%             Bournemouth       £69         £73         7%

     Bowness-on-                                                     Cheltenham        £69         £71         2%
                         £115           £142         23%
     Windermere
                                                                     Bristol           £70         £71         2%
     London              £104           £114         10%
                                                                     Reading           £62         £71         15%
     Bath                £110           £113         2%
                                                                     Glasgow           £72         £71         -2%
     Ambleside           £106           £113         6%
                                                                     Southampton       £61         £69         13%
     St Peter Port       £110           £105         -5%
                                                                     Swansea           £81         £69         -14%
     Edinburgh           £96            £101         5%



22     The Hotel Price Index Review of hotel prices in 2010
Destination      Average     Average     % Change         Edinburgh
                 price per   price per   year on
                 room        room        year
                 per night   per night
                 2009        2010
Belfast          £66         £68         3%

Leeds            £66         £66         0%

Birmingham       £57         £61         6%

Sheffield        £60         £60         0%

Stoke-on-Trent   £46         £59         28%

Nottingham       £54         £57         6%
                                                          Figure 13 Average room prices and changes in 2010:
Bradford         £55         £51         -7%
                                                          Scotland
Wolverhampton    £36         £46         27%              Destination            Average        Average      % Change
                                                                                 price per      price per    year on
                                               Brighton                          room           room         year
                                                                                 per night      per night
                                                                                 2009           2010
                                                          Edinburgh              £96            £101         5%

                                                          Stirling               £86            £78          -10%

                                                          Aberdeen               £74            £77          5%

                                                          Inverness              £70            £76          9%

                                                          Glasgow                £72            £71          -2%

                                                          Perth                  £56            £68          22%

                                                          •   Prices in the Scottish capital of Edinburgh rallied
                                                              by 5% in 2010 to average £101 a night. More flights




                                                                     The Hotel Price Index Review of hotel prices in 2010   23
into Edinburgh Airport, the British Open golf tournament,   Aberdeen
          Edinburgh Festival and marathon all attracted record
          visitor numbers in 2010.

     •    The average price paid in Inverness was also
          substantially up, this time by 9%, taking room rates to
          £76 on average. This came on the back of a surge
          in demand from travellers heading to the Scottish
          Highlands. Perth, on the key A9 route northwards, also
          saw a huge 22% spike to £68.

     •    Aberdeen finished the year posting a 5% rise in prices
          even though there had been a 5% fall in Q2 as hotels
          tried to sustain occupancy.

     •    However, it was not all good news for Scottish hoteliers
          with Stirling suffering a 10% drop to £78 after a strong
          2009 with the Homecoming events. Glasgow saw a
          smaller 2% drop as a result of a fall in conference
          business at hotels and therefore lower business
          bookings.




24       The Hotel Price Index Review of hotel prices in 2010
UK hotel price changes
2009 - 2010

                                                  St. Andrews £162 20%


                    Glasgow £71 2%             Edinburgh £101 5%




                                                            Newcastle-upon-Tyne £82 4%


        Belfast £68 3%




                                                             Leeds £66 1%

                                Manchester £77 3%


                            Liverpool £77 4%


                                                      Leicester £49 1%
                              Birmingham £61 6%                         Norwich £78 38%




                              Cardiff £76 6%                London £114 10%



                                               Portsmouth £78 0%        Brighton £84 2%




                                                   The Hotel Price Index Review of hotel prices in 2010   25
5. Prices paid at home and away
     US travellers are the biggest spenders on hotel rooms when       UK travellers are joint eighth in the table of biggest spenders,
     they travel abroad, according to the Hotels.com Hotel Price      splashing out on average £95 abroad along with the
     Index. They spend an average £104 a night on hotel rooms         Swedes. However, they spend £12 less - £83 a night - on
     when they head overseas, £1 more than Russian travellers.        domestic hotel rooms.

     At the other end of the scale, South Africans are the savviest   The biggest domestic spenders are the Norwegians and
     when outside their borders, parting with just £56 a night,       Singaporeans who both spend an average £117 a night on
     according to the report.                                         hotel rooms at home. Travellers from India are those with the
                                                                      best eye for value within their own borders, spending just
                                                                      £59 when in a domestic destination.



                                                         Las Vegas     Udaipur




26     The Hotel Price Index Review of hotel prices in 2010
Figure 14 Average room prices paid by travellers when         Nationality                 Average price       Average price
travelling within their own countries versus those paid                                   paid per room       paid per
                                                                                          when travelling     room when
overseas in 2010
                                                                                          within own          travelling
Nationality               Average price       Average price                               country             abroad
                          paid per room       paid per                                    HOME                AWAY
                          when travelling     room when
                          within own          travelling      Mexico                      £71                 £74
                          country             abroad
                                                              France                      £70                 £87
                          HOME                AWAY
Norway                    £117                £98             Ireland                     £70                 £94

Singapore                 £117                £85             Spain & Canary Islands      £67                 £90

Russia                    £106                £103            India                       £59                 £96

Japan                     £97                 £100

Denmark                   £97                 £91

Sweden                    £95                 £95

Brazil                    £93                 £93

South Africa              £91                 £56

Australia                 £90                 £99

Netherlands               £84                 £87

UNITED KINGDOM            £83                 £95

Italy                     £81                 £91

USA                       £74                 £104

Portugal                  £74                 £99

Germany                   £74                 £86




                                                                        The Hotel Price Index Review of hotel prices in 2010   27
6. Where to go for £100 a night
     With the emphasis on value for money, travellers with £100 a
     night to spend on their hotel room could choose from a wide
                                                                       Figure 15 The star rating that can be purchased with £100
     selection of destinations as they searched for luxury for less.
                                                                       per night in the world’s top cities
     Nine cities now offer five-star hotel accommodation for £100                Destination            GBP 100
     a night, with five within a four-hour flight from the UK. Those
                                                                                 Buenos Aires           5
     prepared to travel further afield can sample the best for less
     than three figures in Buenos Aires, Guangzhou, Jakarta and                  Guangzhou              5
     Santiago.                                                                   Jakarta                5

     In comparison, £100 will buy you a three-star hotel room in                 Marrakech              5
     London and only one star in New York.                                       Santiago               5

                                                                                 Warsaw                 5
                                                       Buenos Aires
                                                                                 Budapest               5

                                                                                 Lisbon                 5

                                                                                 Tallinn                5

                                                                                 Bangkok                4

                                                                                 Prague                 4

                                                                                 Berlin                 4

                                                                                 Cairo                  4

                                                                                 Beijing                4

                                                                                 Dublin                 4

                                                                                 Las Vegas              4

                                                                                 Helsinki               4




28     The Hotel Price Index Review of hotel prices in 2010
Destination   GBP 100    Destination           GBP 100

Madrid        4          Amsterdam             3

Melbourne     4          Chicago               3

Vienna        4          Copenhagen            3

Dubai         4          Stockholm             3

Istanbul      4          Cancun                3

Shanghai      4          LONDON                3

Barcelona     4          Moscow                3

Mexico City   4          Nice                  3

Sydney        4          Rome                  3

Taipei        4          Toronto               3

Bali          3          Singapore             3

Frankfurt     3          Tokyo                 3

Munich        3          Los Angeles           3

Cape Town     3          San Francisco         3

Edinburgh     3          Vancouver             3

Hong Kong     3          Miami                 3

Mumbai        3          Montreal              3

Milan         3          Venice                3

Orlando       3          Paris                 2

New Delhi     3          New York              1



                        The Hotel Price Index Review of hotel prices in 2010   29
7. Average room prices by star
        rating
     Hotels.com analysed the average prices paid for hotel rooms
                                                                         Figure 16 Top 10 most expensive cities for 5 star hotels
     across different star ratings in the world’s top cities.
                                                                                      400
     The data demonstrates where UK travellers can find best
     value. It also highlights those cities where shopping around                     350
     for the best deal can yield dividends: in some cases,
     travellers can end up paying more for a property with a lower                    300
     star rating.
                                                                                      250




                                                                         Pounds (£)
     The Polish capital of Warsaw offers the best deal on luxury
     for less with five-star accommodation costing just £75 a                         200
     night with Marrakech in Morocco serving it up for just £15
     more. Jakarta provides four-star luxury for only £65.                            150




                                                                                                                                              San Francisco
     At the other end of the scale, New York offers the most                          100




                                                                                                                                Los Angeles



                                                                                                                                                              Cape Town



                                                                                                                                                                                 Jerusalem
     expensive five-star and four-star hotel rooms at £400 and

                                                                                            New York

                                                                                                       Geneva
                                                                                      50




                                                                                                                                                                                             Venice
     £217 respectively. Geneva is the second most expensive



                                                                                                                Tokyo

                                                                                                                        Paris




                                                                                                                                                                          Nice
     five-star provider on £300. London offers it for £212.                            0


                                                                Warsaw

                                                                                        Hotel star ratings explained
                                                                                        There is no universal star-rating system. Each country
                                                                                        has its own, and in some cases, such as the UK, more
                                                                                        than one. This means travellers should be aware of
                                                                                        a possible disparity of standards and facilities when
                                                                                        booking rooms with the same star ratings in different
                                                                                        countries.




30     The Hotel Price Index Review of hotel prices in 2010
Figure 17 Average hotel room prices by star rating during 2010
                                                                 Destination
Destination                                                      Istanbul              £42        £65        £92        £133
Amsterdam         £76        £89        £113      £152           Jakarta               N/A        N/A        £65        N/A
Bali              N/A        £45        £105      £159           Jerusalem             N/A        £81        N/A        £225
Bangkok           £26        £30        £66       £115           Las Vegas             £30        £46        £82        £131
Barcelona         £66        £85        £98       £157           Lisbon                £46        £59        £78        £101
Beijing           £37        £39        £68       £128           London                £64        £88        £127       £212
Berlin            £56        £56        £76       £115           Los Angeles           £67        £90        £164       £265
Boston            £86        £119       £153      N/A            Madrid                £60        £73        £83        £135
Budapest          £35        £42        £63       £101           Marrakech             N/A        £50        £64        £90
Buenos Aires      £41        £79        £97       N/A            Melbourne             N/A        £56        £88        £129
Cairo             £91        £36        £78       £118           Mexico City           £32        £54        £102       N/A
Cancun            £39        £85        £131      N/A            Miami                 £62        £101       £160       £206
Cape Town         £94        £70        £108      £240           Milan                 N/A        £72        £113       £203
Chicago           £71        £91        £116      N/A            Montreal              £69        £101       £129       N/A
Copenhagen        £70        £92        £110      £155           Moscow                N/A        £85        £135       £196
Dubai             £48        £50        £84       £180           Mumbai                £45        £72        £106       £146
Dublin            £51        £58        £73       £130           Munich                £62        £84        £103       £158
Edinburgh         £70        £87        £104      £153           New Delhi             £26        £53        £132       £171
Frankfurt         £61        £74        £103      £160           New York              £120       £167       £217       £400
Geneva            N/A        £119       £151      £300           Nice                  £70        £82        £140       £238
Guangzhou         N/A        £63        £90       N/A            Orlando               £38        £65        £114       £170
Helsinki          N/A        £89        £88       £134           Oslo                  £90        £104       £119       £147
Hong Kong         £39        £71        £109      £188           Paris                 £74        £108       £167       £296


                                                                            The Hotel Price Index Review of hotel prices in 2010   31
Destination                                                Venice
     Prague             £40        £48        £63        £113

     Rio de Janeiro     £97        £127       £212       N/A

     Rome               £76        £92        £116       £210

     San Francisco      £66        £95        £130       £262

     Santiago           N/A        £85        N/A        N/A

     Sao Paulo          N/A        £90        £199       N/A

     Seattle            £74        £100       £139       £147

     Seoul              N/A        £69        £121       £170

     Shanghai           £26        £60        £92        £174

     Singapore          £48        £94        £129       £200

     Stockholm          £63        £87        £119       £140   Rome
     Sydney             N/A        £65        £100       £160

     Taipei             N/A        £65        £100       N/A

     Tallinn            £31        £37        £54        £102

     Tokyo              £60        £86        £155       £299

     Toronto            £66        £89        £129       N/A

     Vancouver          £70        £96        £132       £171

     Venice             £62        £100       £139       £221

     Vienna             N/A        £73        £84        £144

     Warsaw             N/A        £55        £69        £75

     Washington         £82        £119       £140       N/A




32     The Hotel Price Index Review of hotel prices in 2010
8. Luxury for less

The falling cost of luxury                                            15%) and five-star (down 4%) to £78 and £118 respectively.

Travellers searching for the best in hotel accommodation              Nearer to home, Dublin’s mounting economic problems were
were able to benefit from dramatic price falls across the             reflected in price reductions in four star hotels, dropping 6%
world in 2010.                                                        to £73. Helsinki in Finland also registered a 9% fall for four-
                                                                      star to £88 and 2% for five-star to £134.
For example, Marrakech saw a big 9% fall for a five-star
room to just £90 a night and a 3% fall in the four-star               Those looking for the high life but wanting to spend
category to £64. The Estonian capital of Tallinn saw four-star        substantially less than they did in 2009 should look no
prices drop sharply by 13% to just £54 - the cheapest in the          further than the Hotels.com HPI guide to “Luxury for Less” in
report. Five-star accommodation in Venice was 11% cheaper             the table overleaf which shows where in the world four-star
in 2010 than 2009 at £221 a night on average, the biggest             and five-star hotel prices have fallen the most.
percentage fall in this category. Five-star was 7% cheaper in
                                                                       Marrakech
Budapest at £101 and a four-star room was 3% less at just
£62. Prague experienced a 3% fall in this category to £63.
Copenhagen also posted a 5% drop for four-star but prices
were still relatively high at £110.

However, those prepared to fly longer distances could really
cash in on rooms at the upper end of the luxury spectrum.
There was a 17% drop for four-star rooms in the Taiwanese
capital of Taipei to £100 and Bangkok saw a 4% fall to £115
for five-star luxury, possibly as a result of the political turmoil
affecting the Thai capital. Dubai’s financial troubles and the
increase in capacity saw good four-star deals at £84 – a 7%
plunge – and Cairo registered falls for both four-star (down




                                                                              The Hotel Price Index Review of hotel prices in 2010      33
Figure 18 The falling cost of luxury: where prices at top-end   Figure 19 Affordable luxury: 15 destinations with the
     hotels fell by the greatest extent between 2009 and 2010        best-value five-star hotels in 2010

     Destination    Star Rating Average       Average % Change       Destination                           Destination
                                price per     price per year on
                                                                     Warsaw             £75                Melbourne         £129
                                room          room      year
                                per night     per night              Marrakech          £90                Dublin            £130
                                2009          2010
                                                                     Budapest           £101               Las Vegas         £131
     Taipei                       £120        £100        -17%
                                                                     Lisbon             £101               Istanbul          £133
     Cairo                        £92         £78         -15%
                                                                     Tallinn            £102               Helsinki          £134
     Tallinn                      £61         £54         -13%
                                                                     Prague             £113               Madrid            £135
     Venice                       £247        £221        -11%
                                                                     Berlin             £115               Stockholm         £140
     Guangzhou                    £99         £90         -10%
                                                                     Bangkok            £115               Vienna            £144
     Marrakech                    £98         £90         -9%
                                                                     Pisa               £117               Mumbai            £146
     Helsinki                     £97         £88         -9%
                                                                     Cairo              £118               Seattle           £147
     Budapest                     £109        £101        -7%
                                                                     Beijing            £128               Oslo              £148
     Dubai                        £91         £84         -7%
     Dublin                       £78         £73         -6%
     Copenhagen                   £116        £110        -5%
     Cairo                        £123        £118        -4%
     Bangkok                      £120        £115        -4%

     Lisbon                       £81         £78         -3%

     Marrakech                    £66         £64         -3%

     Prague                       £66         £63         -3%

     Budapest                     £64         £62         -3%




34     The Hotel Price Index Review of hotel prices in 2010
ED Consulting Hotel Price Index 2010
ED Consulting Hotel Price Index 2010
ED Consulting Hotel Price Index 2010
ED Consulting Hotel Price Index 2010
ED Consulting Hotel Price Index 2010
ED Consulting Hotel Price Index 2010

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ED Consulting Hotel Price Index 2010

  • 1. The Hotel Price Index TM Review of global hotel prices: 2010
  • 2.
  • 3. Introduction The Hotels.com Hotel Price IndexTM (HPI®) is a regular survey The international scale of Hotels.com (in terms of both of hotel prices in major destinations across the world. The customers and destinations) makes the Hotel Price Index HPI is based on bookings made on Hotels.com and prices one of the most comprehensive benchmarks available, as shown are those actually paid by customers (rather than it incorporates both chain and independent hotels, as well advertised rates) in 2010. as options such as self-catering and bed and breakfast properties. Now in its seventh year, the HPI® is respected as the definitive report on hotel prices paid around the world and increasingly used as a reference tool by media, analysts, tourism bodies and academics. • The HPITM tracks the real prices paid per room by Hotels.com customers around the world using a weighted average based on the number of rooms sold in each of the markets that Hotels.com operates in. • Approximately 110,000 properties in more than 18,000 global locations make up the sample set of hotels from which prices are taken.
  • 4.
  • 5. Foreword David Roche President of Hotels.com On the rebound? Reading our seventh annual Hotel Price Index reminded me of a joke about two economists meeting at a conference. First economist: “How’s your wife?” First, business travel, and the associated convention trade, is back. This is reflected in higher occupancy levels for the Second economist: “Relative to what?” major business centres and higher star rating hotels. By After the worst trading conditions most in the market had October last year, occupancy in London was running at seen, our 2010 story shows a market in recovery, and allows over 90%, with Barcelona, Paris and Amsterdam all running us, for now, to call the bottom of it at around the turn of at over 80% (TRI Hospitality Consulting). The HPI shows 2009. Such pronouncements are all relative. The average the increase in prices from these higher occupancy rates price of a hotel night grew by 2% globally last year. However, in most major business destinations – from the booming since the fall was so prolonged and steep, guests were still Asian markets of Singapore and Shanghai to London and roughly paying what they would have done six or seven New York. Even Las Vegas, a watchword for knockdown years ago. Whilst the high volume of promotions we saw in prices in the recession, saw a significant rise in prices as the the depth of the crisis has dried up somewhat, there are still convention business returned. deals to be had. Second, although the return of the business traveller Averages tend to mislead. Any recovery story would ring accounts for the biggest swing in occupancy, and therefore hollow in say Ireland or Spain, where local economic pricing, this isn’t just a business story. Travel in general problems have spilled over into the hotel market. Meanwhile, staged something of a recovery. International arrivals we can see much stronger recovery in global business grew over 5% in 2010, having fallen by 4% the previous centres, and both Asian and luxury markets look buoyant, year (WTO). Those who are travelling are spending more. despite significant increases in capacity. Viewed from Occupancy in luxury properties in the US, for example, is Hotels.com – as good a vantage point as any given the running between ten and fifteen points higher than in the breadth of our supply and sales - the story of 2010, and lower star categories. Although we’ve once again compiled a likely 2011, has four key themes. list of the cheapest places for a luxury stay, it’s a shorter one than it would have been eighteen months ago. The Hotel Price Index Review of hotel prices in 2010 1
  • 6. So if the occupancy story has signs of strength, why aren’t So overall, 2010 I think is the story of a recovery, even if it prices recovering more strongly? is one that had, and is likely to continue having, particular twists and turns. The pages of this report contain the usual Here, the previous point about misleading averages is stories for each destination, from World Cups to Icelandic worth remembering – in many places in the survey, they volcanoes, and their impact on the price of a hotel. One thing are, albeit from low bases. The other force acting on prices is for certain. As we pass our 20th anniversary in 2011, the is supply, which has continued to expand, if a touch more team at Hotels.com is more determined than ever to offer selectively, through the downturn. London is in the process consumers great deals and all the information they need to of adding 12,000 rooms in the run up to the 2012 Olympics, book the right hotel. with a particular focus on the luxury sector. Paris expects a 70% increase in luxury hotel capacity in the next two years (Smith Travel Research). STR also reported 310 hotels under construction in Europe at the mid-point of our survey. This trend is more than mirrored in the faster growing Asian and Latin American markets. So, although financing has undoubtedly been tighter, building has continued, and may well continue to act as a brake on prices in the future. Lastly, promotions, whilst still widespread, have become more selective. The pricing trends in this report still reflect hoteliers’ use of attractive discounts to attract consumers who have grown used to discounting across many shopping categories. This likely permanent change in consumers’ mindsets means that promotions and deals are unlikely to dry up, and will again form some sort of bulwark against trends that would otherwise see faster rises in the price of a hotel. 2 The Hotel Price Index Review of hotel prices in 2010
  • 7. Contents 1. Global price changes in 2010 Overall By region 2. Global city destinations Prices across the world’s cities Highest price rises and falls 3. Price changes by country 4. Focus on the UK 5. Prices paid at home and away 6. Where to go for £100 a night 7. Average room prices by star rating 8. Luxury for less 9. Travel habits Top UK destinations for UK travellers Top overseas destinations for UK travellers Top UK destinations for travellers from overseas The Hotel Price Index Review of hotel prices in 2010 3
  • 8. In the HPI report, we focus on two main sources of data: The report largely compares prices paid in 2010 with prices paid in 2009. The first section (chapter 1) shows the global Hotel Price Index for 2010. The second section (chapters 2-9) shows hotel prices across the world as paid by UK travellers in Pounds Sterling. The Index is compiled from all relevant transactions on This shows the changes in real prices paid by consumers, Hotels.com, in local currency, weighted to reflect the size of reflecting both movements in exchange rates and hotel each market. By representing hotel price movements in an pricing. index, Hotels.com can illustrate the actual price movements as felt by consumers without foreign exchange fluctuations distorting the picture. The Index was started in 2004 at a benchmark of 100, and includes all bookings across all star ratings. 4 The Hotel Price Index Review of hotel prices in 2010
  • 9. 1. Global price changes in 2010 The average price of a hotel room around the world rose 2% European prices stay flat in 2010 in 2010 but was still only at the level it was in 2004 when the Hotels.com Hotel Price Index was launched. • Prices paid by travellers for hotel rooms in Europe stayed flat compared to 2009. The small rise took the average cost of a room to 100 on the Index, the level it was six years ago. • Prices had fallen for seven consecutive quarters going into 2010 so the stabilisation during the year will Prices remained flat in Europe, rose just 1% in Latin America be welcomed by hoteliers. and the Caribbean and fell by 2% in Asia. However, the average was boosted by a 2% rise in North America. • The Hotel Price Index for Europe stood at 99 at the end of 2010, flat from the previous year. That means that the average cost of a room in Europe is now 1% less than it was in 2004 when the Hotel Price Index was launched and 20% lower than when the average European price peaked in Q2 2007. Figure 1 HPI quarterly breakdown for Q1 2004 to Q4 2010 globally 130 120 Index Points 110 100 90 80 Q1 04 Q2 04 Q3 04 Q4 04 Q1 05 Q2 05 Q3 05 Q4 05 Q1 06 Q2 06 Q3 06 Q4 06 Q1 07 Q2 07 Q3 07 Q4 07 Q1 08 Q2 08 Q3 08 Q4 08 Q1 09 Q2 09 Q3 09 Q4 09 Q1 10 Q2 10 Q3 10 Q4 10 The Hotel Price Index Review of hotel prices in 2010 5
  • 10. Figure 2 HPI by quarter, by region, Europe, Asia - Pacific, North America, Latin America and Caribbean 2004 - 2010 180 Asia - Pacific Caribbean 160 Europe Index Points 140 Latin America 120 North America 100 80 Q1 04 Q3 04 Q4 04 Q1 05 Q2 05 Q3 05 Q4 05 Q1 06 Q2 06 Q3 06 Q4 06 Q1 07 Q2 07 Q3 07 Q4 07 Q1 08 Q2 08 Q3 08 Q4 08 Q1 09 Q2 09 Q3 09 Q4 09 Q1 10 Q2 10 Q3 10 Q4 10 Q2 04 North America shows small increase • Prices for the Caribbean rose by 1% year-on-year. The stabilisation came after two years of successive • Prices paid by travellers for hotel rooms in North America falls in 2008 and 2009. At the end of 2010, the HPI for (the US and Canada) rose 2% in 2010. The North the Caribbean stood at 114 points, still 16 points down American HPI stood at 98 at the end of year. on its 2007 peak. • The year started with the ninth consecutive quarterly • Prices across Latin America also rose by 1% taking its fall of 2% in the first quarter but then picked up with HPI to 111, still 22 points short of its 2007 high. increases of 3%, 4% and 3% respectively in the second, third and fourth quarters. Stronger demand from both leisure and business travellers seems to have Asia sees overall price falls despite growth emboldened hoteliers to raise rates. in Chinese economy • Despite the small rises, room rates were still 2% lower • Average prices paid for hotel rooms in Asia - Pacific fell than when the HPI was started in 2004. 2% during 2010. 6 The Hotel Price Index Review of hotel prices in 2010
  • 11. However, the Hotel Price Index for Asia - Pacific in 2010 North America stood at 115, 15% higher than when the HPI was launched in 2004. This shows prices overall have increased during the period from 2004 to 2010. • The Index is back to Q3 2009 levels but the region now exhibits a very varying landscape. For example, Thailand suffered from political unrest and having a relatively large supply base; Japan faced challenges in the continued slow domestic economy and a strong currency; Singapore on the other hand recorded significant increases thanks to the strong bounce back of corporate travellers and new tourist attractions and Shanghai price points were boosted by the successful World Expo. China When Is A Deal Really A Deal The closer the 2010 HPI is to its 2004 starting point of 100 the better the value. North America offered outstanding value with average prices less than they were six years ago, with the HPI standing at 98. This was despite an overall 2% increase, fuelled by rising occupancy levels, especially in more upscale hotels, and shrinking discounts. However, even though Asia saw overall price falls of 2%, there was less value to be had compared to 2004 with the 2010 HPI 15% higher. Travellers looking for good deals should avoid booking at peak times if at all possible and be aware of currency fluctuations. The Hotel Price Index Review of hotel prices in 2010 7
  • 12. 2. Price changes in global city destinations The following sections reflect the real Pound Sterling (£) A World Cup double whammy prices paid by travellers from the UK during 2010 – compared to prices paid in Pound Sterling a year before. England’s disappointing early exit from the 2010 World Cup tournament in South Africa wasn’t the only thing travellers UK travellers faced a tough year in 2010 with price rises in had to contend with in 2010. There were big price rises in many of their favourite destinations. This could in part be Cape Town to £122 (28%) where many England fans were explained by the diminishing value of Sterling but it was also based, and in Johannesburg to £120 (7%) as demand due to hoteliers raising rates and offering fewer discounts. soared. Price changes also seemed to reflect the volatile state of the The World Cup effect is something for fans to be aware world economy with cities in struggling western countries of – not least for the 2022 competition in Qatar, with Doha seeing falls but fast-developing nations such as Brazil, China already one of the most expensive cities at £169 after a and India all witnessing double-digit percentage increases. 5% rise. Moscow, a host city for the 2018 tournament, also proved costly at £149. Middle Eastern promise The oil-rich Middle East had two cities (Muscat and Doha) Muscat in the top three most expensive destinations, reflecting both the small number of hotel rooms and the strength of demand for premium accommodation from both business and leisure travellers. Despite economic problems, Dubai was also in the top 20 at £120 a night on average, finishing the year with just a 1% fall in prices year on year. This was largely fuelled by hotels at the top end of the market. Another Emirate, Abu Dhabi, also featured in the most expensive list despite prices falling a huge 27% to average £116 a night. 8 The Hotel Price Index Review of hotel prices in 2010
  • 13. America still appeals despite price rises Miami saw a 14% increase to £119, a trend reflected by other Florida destinations such as Orlando at £63 after an 18% Leisure and business travellers still flocked to the US despite jump. having to contend with big price increases in some of their favourite destinations as the Pound struggled against the Another popular destination, Las Vegas, registered an Dollar as the year developed. average hotel price of £71 - a 20% hike. Overall though, prices were still lower than 2004, providing some great value New York was one of the most expensive cities in the world options. The flat oil price also helped keep demand for hotels for UK visitors after a 12% rise took the average hotel price to healthy as it made road trips more affordable. £166, and Washington DC saw a similar jump to £132. Figure 3 Growth in average UK salary compared to HPI 2004 - 2010 20 15 Seven years of value for UK travellers % Growth Rate 10 UK travellers could get more value for 5 money when booking hotel rooms in 2010 than they did seven years before 0 when the HPI launched. Average salaries have jumped 19% since 2004 -5 – yet average hotel prices are still at the same level. 2004 2005 2006 2007 2008 2009 2010 HPI Index % Difference: 2004 - 2010 Average UK Salary Growth Rate: 2004 - 2010 (ONS) The Hotel Price Index Review of hotel prices in 2010 9
  • 14. A mixed picture for Europe Figure 4 Average hotel prices in 2010 compared to 2009 Destination Average Average % Change Monte Carlo became the most expensive European city at price per price per year on £170 after the average hotel price took a 9% leap year on room room year year, followed by Geneva at £152 per night (up 7%). There per night per night were similar rises for Paris (up 8%) and Amsterdam (up 9%). 2009 2010 Rooms in Germany’s financial centre of Frankfurt hit £102 Muscat £217 £185 -15% on average per night (up 14%), indicating a high corporate Monte Carlo £156 £170 9% demand to do business there. Doha £160 £169 5% However, the economic uncertainty in some Eurozone New York £148 £166 12% nations was reflected by price falls in Dublin (down 7%) and Maui £154 £163 6% Athens (down 3%). Geneva £142 £152 7% Eastern European cities also saw price drops with Zagreb Moscow £148 £149 1% (down 20%), Sofia (down 19%), Bucharest (down 13%), Valletta £126 £143 14% Tallinn (down 11%) and Budapest (down 8%). Moscow was Bergen £111 £142 29% one of the places to buck the trend with a 1% rise to average Tel Aviv £119 £139 16% £149 per night. Rio De Janeiro £108 £139 28% There were some big rises in up-and-coming destinations Washington £117 £132 12% in the list of the world’s most expensive places. Prices in the Venice £130 £127 -3% Maltese capital of Valletta went up by 14% and by 16% in Tel Nairobi £107 £126 18% Aviv. The Norwegian city of Bergen experienced a 29% rise, as leisure travellers came back after the recession of 2009 Singapore £97 £123 26% pushing up prices. Cape Town £96 £122 28% Paris £112 £121 8% Dubai £122 £120 -1% Johannesburg £112 £120 7% Miami £104 £119 14% 10 The Hotel Price Index Review of hotel prices in 2010
  • 15. Destination Average Average % Change Destination Average Average % Change price per price per year on price per price per year on room room year room room year per night per night per night per night 2009 2010 2009 2010 Sao Paulo £84 £118 41% Cancun £80 £98 21% Abu Dhabi £159 £116 -27% Istanbul £93 £95 3% LONDON £104 £114 10% Toronto £82 £94 15% Oslo £105 £114 9% Vienna £87 £94 8% Rome £110 £114 4% New Orleans £80 £93 17% Stockholm £100 £113 13% Shanghai £69 £91 33% Milan £97 £108 12% Athens £94 £91 -3% Mumbai £103 £106 4% Buenos Aires £79 £90 14% Amsterdam £97 £106 9% Brussels £86 £89 4% Jerusalem £122 £105 -14% Melbourne £78 £87 11% Vancouver £96 £105 9% Guangzhou £78 £86 11% Los Angeles £100 £104 4% Marrakech £80 £74 -7% Tokyo £106 £104 -3% Reykjavik £76 £72 -6% Honolulu £96 £103 8% Las Vegas £59 £71 20% Hong Kong £81 £103 27% Warsaw £66 £70 5% Copenhagen £111 £103 -7% Dublin £73 £68 -7% Sydney £85 £102 21% Prague £65 £67 3% Chicago £101 £102 2% Budapest £70 £65 -8% Cairo £108 £102 -5% Orlando £54 £63 18% Frankfurt £89 £102 14% Bangkok £60 £58 -3% San Francisco £89 £99 11% Tallinn £60 £54 -11% The Hotel Price Index Review of hotel prices in 2010 11
  • 16. Figure 5 The biggest percentage price rises in 2010 compared Cape Town with 2009 Destination Average Average % Change price per price per year on room room year per night per night 2009 2010 Sao Paulo £84 £118 41% Shanghai £69 £91 33% Biarritz £96 £128 33% Bergen £111 £142 29% Cape Town £96 £122 28% Rio de Janeiro £108 £139 28% Hong Kong £81 £103 27% Sydney £85 £102 21% average room rates, largely as a result of the strong Brazilian currency and booming economy. These factors Cancun £80 £98 21% were also reflected in China with Hong Kong witnessing Colombo £73 £88 21% a 27% rise and Shanghai a 33% increase. Jaipur £52 £62 21% • Las Vegas, synonymous with knockdown prices during Las Vegas £59 £71 20% the recession saw a 20% price rise as the convention Anaheim £66 £79 19% business returned. • The heaviest rises year-on-year for UK travellers came • A hotel room in Jaipur on the Golden Triangle tourist in the non-Euro destinations. Hotel rates served as route surged 21% in price to average £62 a night and a good barometer of the growing importance and the average rate in Cancun leapt by a similar amount development of cities in rapidly-developing countries. benefitting from new luxury hotels and British Airways launching a direct flight to the resort. • Rio de Janeiro and Sao Paulo in Brazil saw staggering increases of 28% and 41% respectively in 12 The Hotel Price Index Review of hotel prices in 2010
  • 17. 50% 40% 30% 20% Rio de Janeiro Hong Kong Cape Town Las Vegas Sao Paulo Shanghai Colombo 10% Anaheim Cancun Sydney Biarritz Bergen Jaipur 0% Muscat Casablanca Leipzig Kiev Sofia Zagreb Phnom Penh Detroit Chennai Osaka Abu Dhabi -10% -20% -30% Figure 6 The biggest percentage price rises and falls in 2010 compared with 2009 Figure 7 The biggest percentage price falls in 2010 Destination Average Average % Change compared with 2009 price per price per year on Destination Average Average % Change room room year price per price per year on per night per night room room year 2009 2010 per night per night Kiev £119 £99 -17% 2009 2010 Leipzig £70 £58 -17% Abu Dhabi £159 £116 -27% Casablanca £93 £78 -16% Osaka £93 £69 -26% Muscat £217 £185 -15% Chennai £105 £78 -25% Detroit £78 £60 -23% • Abu Dhabi was the city in which prices paid by UK Phnom Penh £67 £52 -22% travellers fell furthest, according to the Hotels.com Hotel Zagreb £103 £82 -20% Price Index. The average price for a room in the Emirate Sofia £78 £64 -19% plunged by nearly a third (down 27%) to £116 over the The Hotel Price Index Review of hotel prices in 2010 13
  • 18. course of the year. This was fuelled by a combination of growth in the number of rooms, as new hotels opened, and a drop in the number of corporate travellers visiting, due to the economic downturn. • Eastern European cities saw big falls, offering excellent value for UK travellers. Zagreb, where prices fell 20%, Sofia 19%, Kiev 17% and Leipzig 17%, all featured in the Toronto £94 15% top ten list of biggest fallers. San Francisco £99 11% New York £166 12% Las Vegas £71 20% Los Angeles £104 4% Buenos Aires £90 14% 14 The Hotel Price Index Review of hotel prices in 2010
  • 19. Global hotel price changes 2009 - 2010 Moscow £149 1% Dublin £68 7% London £114 10% Geneva £152 7% Paris £121 8% Monte Carlo £170 9% Milan £108 12% Beirut £140 13% Tokyo £104 3% Marrakech £74 7% Shanghai £91 33% Doha £169 5% Dubai £120 1% Hong Kong £103 27% Muscat £185 15% Mumbai £106 4% Bangkok £58 3% Singapore £123 26% Rio De Janeiro £139 28% Johannesburg £120 7% Sydney £102 21% Cape Town £122 28% Melbourne £87 11% The Hotel Price Index Review of hotel prices in 2010 15
  • 20. 3. Price changes by country Prices rose in more than three quarters of popular countries At the other end of the scale, Morocco was the biggest faller favoured by UK travellers, albeit from a low level in 2009. (down 10%) and Iceland was also badly hit (down 6%), largely as a result of the volcanic ash cloud in the early part of the Russia retained its place as the most expensive country for year. UK visitors with average room rates reaching £132, followed closely by Switzerland (£131) and Brazil (£129) which saw a Eastern Europe again offered good value with Poland the 24% leap in prices fuelled by high demand and a strong local cheapest country for UK travellers with rooms averaging £64 a currency, a possible shape of things to come for football night, Hungary at £65 and Czech Republic at £67. supporters travelling to the next World Cup in 2014. The most expensive Eurozone country was Italy where the The biggest percentage price rise of 26% happened average room rate rose 3% to £107. France on £101 (up 3%) in Singapore, partially on the back of new luxury hotel pipped the Netherlands on £99 (up 6%). Ireland was the developments. There was a 21% rise in the average hotel cheapest Eurozone country for UK travellers at £69 (down 4%). price in China, reflecting its economy’s phenomenal growth, and in South Africa, largely as a result of the World Cup, with Moscow average room prices hitting £118. Australia experienced an 18% jump in the average room price, partly due to its strong currency, but hotels still offered good value at £95. There was a similar picture in New Zealand with a 13% rise, but the average room price was still just £65. North America saw increases in the US where the average room rate rose 4% to £105 and in Canada where the average rate rose 10% to £100. Further south, there were also rises in Mexico to £94 (up 6%) and in Argentina £91 (up 10%). 16 The Hotel Price Index Review of hotel prices in 2010
  • 21. However, Switzerland retained its place as the most Destination Average Average % Change expensive European nation for a hotel room at £131 a night price per price per year on room room year (up 6%), followed by Norway at £120 (up 12%) and Croatia at per night per night £115. 2009 2010 United States of Despite seeing a 2% rise, a hotel room in the UK cost on £101 £105 4% America average £83 a night, £12 below the average in the countries Sweden £96 £105 9% surveyed, perhaps indicating one of the appeals of the Denmark £110 £102 -7% “staycation” holiday for travellers looking for competitive France £98 £101 3% deals at a time of shrinking household budgets. Canada £92 £100 10% Figure 8 Average room prices and changes in 2010 Netherlands £94 £99 6% compared with 2009 by country Destination Average Average % Change Japan £105 £98 -6% price per price per year on Greece £92 £98 6% room room year per night per night South Korea £91 £98 7% 2009 2010 Turkey £93 £97 4% Russia £131 £132 1% Australia £81 £95 18% Switzerland £123 £131 6% Indonesia £90 £94 4% Brazil £104 £129 24% Mexico £88 £94 6% Israel £123 £128 4% Austria £86 £93 8% Singapore £97 £123 26% China £76 £92 21% Norway £107 £120 12% Finland £96 £91 -5% United Arab Emirates £125 £119 -4% Belgium £90 £91 1% South Africa £98 £118 21% Argentina £83 £91 10% Croatia £115 £115 0% Egypt £87 £90 4% Italy £103 £107 3% Taiwan £102 £88 -14% The Hotel Price Index Review of hotel prices in 2010 17
  • 22. Destination Average Average % Change New York price per price per year on room room year per night per night 2009 2010 India £84 £86 3% Germany £84 £85 1% UNITED KINGDOM £81 £83 2% Portugal £82 £81 -2% Spain & Canary Islands £81 £81 0% Malaysia £66 £78 18% Figure 9 Average room prices and changes in 2010 Iceland £79 £74 -6% compared with 2009 by price rises Morocco £80 £72 -10% Destination Average Average % Change price per price per year on Ireland £72 £69 -4% room room year Czech Republic £65 £67 3% per night per night 2009 2010 Hungary £70 £65 -8% Singapore £97 £123 26% Thailand £66 £65 -2% Brazil £104 £129 24% New Zealand £57 £65 13% South Africa £98 £118 21% Poland £65 £64 -1% China £76 £92 21% Singapore Australia £81 £95 18% Mexico £88 £94 6% United States of £101 £105 4% America Turkey £93 £97 4% Egypt £87 £90 4% France £98 £101 3% 18 The Hotel Price Index Review of hotel prices in 2010
  • 23. Figure 10 Average room prices and changes for 2010, Dubai compared to 2009 by price falls Destination Average Average % Change price per price per year on room room year per night per night 2009 2010 Taiwan £102 £88 -14% Morocco £80 £72 -10% Hungary £70 £65 -8% Denmark £110 £102 -7% Japan £105 £98 -6% Iceland £79 £74 -6% United Arab £125 £119 -4% Emirates Ireland £72 £69 -4% Portugal £82 £81 -2% Thailand £66 £65 -2% The Hotel Price Index Review of hotel prices in 2010 19
  • 24. 4. Focus on the UK Hotel room rates rose on average by 2% - from £81 to £83 Other notable rises include those seen in Wolverhampton (up a night - across the UK from 2009 to 2010, a percentage 27%) and Stoke-on-Trent (up 28%) which has seen increased increase mirroring the global pattern. visitor numbers since the football club entered the Premier League in 2008. However, the overall picture masks some dramatic price movements across the country. At the other end of the scale, the Welsh cities of Cardiff (down 6%) and Swansea (down 14%) saw sharp falls to £76 Many of the major tourist destinations saw some of the and £69 respectively. highest percentage price rises, as more budget-conscious Britons stayed at home and a return of US travellers after the fall in 2009. Prices in London rose 10% to £114 and Oxford 9% to £99. Lake District destinations also witnessed increases with prices in Bowness-on-Windermere hitting £142, up 23%, London and Ambleside £113, a 6% rise as hoteliers were confident enough of visitors to put up their rates. The most expensive place was St Andrews in Scotland at £162 a night on average – a 20% jump, partly caused by the British Open golf tournament. St Andrews pushed Bath from the top spot, with the spa city falling to fourth place in the table. Hotels in towns and cities near the M4 corridor – home to the UK’s growing IT industry – saw double-digit rises: Bracknell (up 18%) and Reading (up 15%). However, the steepest rise was in Norwich where prices rose 38%. 20 The Hotel Price Index Review of hotel prices in 2010
  • 25. 120 150 180 0 60 30 90 St Andrews Bowness-on-Windermere London Bath Ambleside St Peter Port Edinburgh Oxford Cambridge York Brighton UNITED KINGDOM Average price per room per night 2010 (£) Newcastle-upon-Tyne Bracknell Norwich Liverpool Manchester Cardiff Inverness Bournemouth Cheltenham Bristol Reading Price rise year on year (%) Glasgow Southampton Swansea Belfast Leeds Birmingham Sheffield Stoke-on-Trent Figure 11 Average price per room per night and price rise and fall in 2010 compared to 2009 across the UK Nottingham Bradford Wolverhampton The Hotel Price Index Review of hotel prices in 2010 Price fall year on year (%) 21
  • 26. St Andrews Destination Average Average % Change price per price per year on room room year per night per night 2009 2010 Oxford £91 £99 9% Cambridge £95 £94 -1% York £87 £86 -1% Brighton £82 £84 2% UNITED KINGDOM £81 £83 2% Newcastle-upon- £79 £82 4% Tyne Bracknell £68 £80 18% Figure 12 Average room prices and changes in 2010 across Norwich £56 £78 38% the UK Liverpool £75 £77 4% Destination Average Average % Change Manchester £75 £77 3% price per price per year on room room year Cardiff £81 £76 -6% per night per night Inverness £70 £76 9% 2009 2010 St Andrews £135 £162 20% Bournemouth £69 £73 7% Bowness-on- Cheltenham £69 £71 2% £115 £142 23% Windermere Bristol £70 £71 2% London £104 £114 10% Reading £62 £71 15% Bath £110 £113 2% Glasgow £72 £71 -2% Ambleside £106 £113 6% Southampton £61 £69 13% St Peter Port £110 £105 -5% Swansea £81 £69 -14% Edinburgh £96 £101 5% 22 The Hotel Price Index Review of hotel prices in 2010
  • 27. Destination Average Average % Change Edinburgh price per price per year on room room year per night per night 2009 2010 Belfast £66 £68 3% Leeds £66 £66 0% Birmingham £57 £61 6% Sheffield £60 £60 0% Stoke-on-Trent £46 £59 28% Nottingham £54 £57 6% Figure 13 Average room prices and changes in 2010: Bradford £55 £51 -7% Scotland Wolverhampton £36 £46 27% Destination Average Average % Change price per price per year on Brighton room room year per night per night 2009 2010 Edinburgh £96 £101 5% Stirling £86 £78 -10% Aberdeen £74 £77 5% Inverness £70 £76 9% Glasgow £72 £71 -2% Perth £56 £68 22% • Prices in the Scottish capital of Edinburgh rallied by 5% in 2010 to average £101 a night. More flights The Hotel Price Index Review of hotel prices in 2010 23
  • 28. into Edinburgh Airport, the British Open golf tournament, Aberdeen Edinburgh Festival and marathon all attracted record visitor numbers in 2010. • The average price paid in Inverness was also substantially up, this time by 9%, taking room rates to £76 on average. This came on the back of a surge in demand from travellers heading to the Scottish Highlands. Perth, on the key A9 route northwards, also saw a huge 22% spike to £68. • Aberdeen finished the year posting a 5% rise in prices even though there had been a 5% fall in Q2 as hotels tried to sustain occupancy. • However, it was not all good news for Scottish hoteliers with Stirling suffering a 10% drop to £78 after a strong 2009 with the Homecoming events. Glasgow saw a smaller 2% drop as a result of a fall in conference business at hotels and therefore lower business bookings. 24 The Hotel Price Index Review of hotel prices in 2010
  • 29. UK hotel price changes 2009 - 2010 St. Andrews £162 20% Glasgow £71 2% Edinburgh £101 5% Newcastle-upon-Tyne £82 4% Belfast £68 3% Leeds £66 1% Manchester £77 3% Liverpool £77 4% Leicester £49 1% Birmingham £61 6% Norwich £78 38% Cardiff £76 6% London £114 10% Portsmouth £78 0% Brighton £84 2% The Hotel Price Index Review of hotel prices in 2010 25
  • 30. 5. Prices paid at home and away US travellers are the biggest spenders on hotel rooms when UK travellers are joint eighth in the table of biggest spenders, they travel abroad, according to the Hotels.com Hotel Price splashing out on average £95 abroad along with the Index. They spend an average £104 a night on hotel rooms Swedes. However, they spend £12 less - £83 a night - on when they head overseas, £1 more than Russian travellers. domestic hotel rooms. At the other end of the scale, South Africans are the savviest The biggest domestic spenders are the Norwegians and when outside their borders, parting with just £56 a night, Singaporeans who both spend an average £117 a night on according to the report. hotel rooms at home. Travellers from India are those with the best eye for value within their own borders, spending just £59 when in a domestic destination. Las Vegas Udaipur 26 The Hotel Price Index Review of hotel prices in 2010
  • 31. Figure 14 Average room prices paid by travellers when Nationality Average price Average price travelling within their own countries versus those paid paid per room paid per when travelling room when overseas in 2010 within own travelling Nationality Average price Average price country abroad paid per room paid per HOME AWAY when travelling room when within own travelling Mexico £71 £74 country abroad France £70 £87 HOME AWAY Norway £117 £98 Ireland £70 £94 Singapore £117 £85 Spain & Canary Islands £67 £90 Russia £106 £103 India £59 £96 Japan £97 £100 Denmark £97 £91 Sweden £95 £95 Brazil £93 £93 South Africa £91 £56 Australia £90 £99 Netherlands £84 £87 UNITED KINGDOM £83 £95 Italy £81 £91 USA £74 £104 Portugal £74 £99 Germany £74 £86 The Hotel Price Index Review of hotel prices in 2010 27
  • 32. 6. Where to go for £100 a night With the emphasis on value for money, travellers with £100 a night to spend on their hotel room could choose from a wide Figure 15 The star rating that can be purchased with £100 selection of destinations as they searched for luxury for less. per night in the world’s top cities Nine cities now offer five-star hotel accommodation for £100 Destination GBP 100 a night, with five within a four-hour flight from the UK. Those Buenos Aires 5 prepared to travel further afield can sample the best for less than three figures in Buenos Aires, Guangzhou, Jakarta and Guangzhou 5 Santiago. Jakarta 5 In comparison, £100 will buy you a three-star hotel room in Marrakech 5 London and only one star in New York. Santiago 5 Warsaw 5 Buenos Aires Budapest 5 Lisbon 5 Tallinn 5 Bangkok 4 Prague 4 Berlin 4 Cairo 4 Beijing 4 Dublin 4 Las Vegas 4 Helsinki 4 28 The Hotel Price Index Review of hotel prices in 2010
  • 33. Destination GBP 100 Destination GBP 100 Madrid 4 Amsterdam 3 Melbourne 4 Chicago 3 Vienna 4 Copenhagen 3 Dubai 4 Stockholm 3 Istanbul 4 Cancun 3 Shanghai 4 LONDON 3 Barcelona 4 Moscow 3 Mexico City 4 Nice 3 Sydney 4 Rome 3 Taipei 4 Toronto 3 Bali 3 Singapore 3 Frankfurt 3 Tokyo 3 Munich 3 Los Angeles 3 Cape Town 3 San Francisco 3 Edinburgh 3 Vancouver 3 Hong Kong 3 Miami 3 Mumbai 3 Montreal 3 Milan 3 Venice 3 Orlando 3 Paris 2 New Delhi 3 New York 1 The Hotel Price Index Review of hotel prices in 2010 29
  • 34. 7. Average room prices by star rating Hotels.com analysed the average prices paid for hotel rooms Figure 16 Top 10 most expensive cities for 5 star hotels across different star ratings in the world’s top cities. 400 The data demonstrates where UK travellers can find best value. It also highlights those cities where shopping around 350 for the best deal can yield dividends: in some cases, travellers can end up paying more for a property with a lower 300 star rating. 250 Pounds (£) The Polish capital of Warsaw offers the best deal on luxury for less with five-star accommodation costing just £75 a 200 night with Marrakech in Morocco serving it up for just £15 more. Jakarta provides four-star luxury for only £65. 150 San Francisco At the other end of the scale, New York offers the most 100 Los Angeles Cape Town Jerusalem expensive five-star and four-star hotel rooms at £400 and New York Geneva 50 Venice £217 respectively. Geneva is the second most expensive Tokyo Paris Nice five-star provider on £300. London offers it for £212. 0 Warsaw Hotel star ratings explained There is no universal star-rating system. Each country has its own, and in some cases, such as the UK, more than one. This means travellers should be aware of a possible disparity of standards and facilities when booking rooms with the same star ratings in different countries. 30 The Hotel Price Index Review of hotel prices in 2010
  • 35. Figure 17 Average hotel room prices by star rating during 2010 Destination Destination Istanbul £42 £65 £92 £133 Amsterdam £76 £89 £113 £152 Jakarta N/A N/A £65 N/A Bali N/A £45 £105 £159 Jerusalem N/A £81 N/A £225 Bangkok £26 £30 £66 £115 Las Vegas £30 £46 £82 £131 Barcelona £66 £85 £98 £157 Lisbon £46 £59 £78 £101 Beijing £37 £39 £68 £128 London £64 £88 £127 £212 Berlin £56 £56 £76 £115 Los Angeles £67 £90 £164 £265 Boston £86 £119 £153 N/A Madrid £60 £73 £83 £135 Budapest £35 £42 £63 £101 Marrakech N/A £50 £64 £90 Buenos Aires £41 £79 £97 N/A Melbourne N/A £56 £88 £129 Cairo £91 £36 £78 £118 Mexico City £32 £54 £102 N/A Cancun £39 £85 £131 N/A Miami £62 £101 £160 £206 Cape Town £94 £70 £108 £240 Milan N/A £72 £113 £203 Chicago £71 £91 £116 N/A Montreal £69 £101 £129 N/A Copenhagen £70 £92 £110 £155 Moscow N/A £85 £135 £196 Dubai £48 £50 £84 £180 Mumbai £45 £72 £106 £146 Dublin £51 £58 £73 £130 Munich £62 £84 £103 £158 Edinburgh £70 £87 £104 £153 New Delhi £26 £53 £132 £171 Frankfurt £61 £74 £103 £160 New York £120 £167 £217 £400 Geneva N/A £119 £151 £300 Nice £70 £82 £140 £238 Guangzhou N/A £63 £90 N/A Orlando £38 £65 £114 £170 Helsinki N/A £89 £88 £134 Oslo £90 £104 £119 £147 Hong Kong £39 £71 £109 £188 Paris £74 £108 £167 £296 The Hotel Price Index Review of hotel prices in 2010 31
  • 36. Destination Venice Prague £40 £48 £63 £113 Rio de Janeiro £97 £127 £212 N/A Rome £76 £92 £116 £210 San Francisco £66 £95 £130 £262 Santiago N/A £85 N/A N/A Sao Paulo N/A £90 £199 N/A Seattle £74 £100 £139 £147 Seoul N/A £69 £121 £170 Shanghai £26 £60 £92 £174 Singapore £48 £94 £129 £200 Stockholm £63 £87 £119 £140 Rome Sydney N/A £65 £100 £160 Taipei N/A £65 £100 N/A Tallinn £31 £37 £54 £102 Tokyo £60 £86 £155 £299 Toronto £66 £89 £129 N/A Vancouver £70 £96 £132 £171 Venice £62 £100 £139 £221 Vienna N/A £73 £84 £144 Warsaw N/A £55 £69 £75 Washington £82 £119 £140 N/A 32 The Hotel Price Index Review of hotel prices in 2010
  • 37. 8. Luxury for less The falling cost of luxury 15%) and five-star (down 4%) to £78 and £118 respectively. Travellers searching for the best in hotel accommodation Nearer to home, Dublin’s mounting economic problems were were able to benefit from dramatic price falls across the reflected in price reductions in four star hotels, dropping 6% world in 2010. to £73. Helsinki in Finland also registered a 9% fall for four- star to £88 and 2% for five-star to £134. For example, Marrakech saw a big 9% fall for a five-star room to just £90 a night and a 3% fall in the four-star Those looking for the high life but wanting to spend category to £64. The Estonian capital of Tallinn saw four-star substantially less than they did in 2009 should look no prices drop sharply by 13% to just £54 - the cheapest in the further than the Hotels.com HPI guide to “Luxury for Less” in report. Five-star accommodation in Venice was 11% cheaper the table overleaf which shows where in the world four-star in 2010 than 2009 at £221 a night on average, the biggest and five-star hotel prices have fallen the most. percentage fall in this category. Five-star was 7% cheaper in Marrakech Budapest at £101 and a four-star room was 3% less at just £62. Prague experienced a 3% fall in this category to £63. Copenhagen also posted a 5% drop for four-star but prices were still relatively high at £110. However, those prepared to fly longer distances could really cash in on rooms at the upper end of the luxury spectrum. There was a 17% drop for four-star rooms in the Taiwanese capital of Taipei to £100 and Bangkok saw a 4% fall to £115 for five-star luxury, possibly as a result of the political turmoil affecting the Thai capital. Dubai’s financial troubles and the increase in capacity saw good four-star deals at £84 – a 7% plunge – and Cairo registered falls for both four-star (down The Hotel Price Index Review of hotel prices in 2010 33
  • 38. Figure 18 The falling cost of luxury: where prices at top-end Figure 19 Affordable luxury: 15 destinations with the hotels fell by the greatest extent between 2009 and 2010 best-value five-star hotels in 2010 Destination Star Rating Average Average % Change Destination Destination price per price per year on Warsaw £75 Melbourne £129 room room year per night per night Marrakech £90 Dublin £130 2009 2010 Budapest £101 Las Vegas £131 Taipei £120 £100 -17% Lisbon £101 Istanbul £133 Cairo £92 £78 -15% Tallinn £102 Helsinki £134 Tallinn £61 £54 -13% Prague £113 Madrid £135 Venice £247 £221 -11% Berlin £115 Stockholm £140 Guangzhou £99 £90 -10% Bangkok £115 Vienna £144 Marrakech £98 £90 -9% Pisa £117 Mumbai £146 Helsinki £97 £88 -9% Cairo £118 Seattle £147 Budapest £109 £101 -7% Beijing £128 Oslo £148 Dubai £91 £84 -7% Dublin £78 £73 -6% Copenhagen £116 £110 -5% Cairo £123 £118 -4% Bangkok £120 £115 -4% Lisbon £81 £78 -3% Marrakech £66 £64 -3% Prague £66 £63 -3% Budapest £64 £62 -3% 34 The Hotel Price Index Review of hotel prices in 2010