SlideShare una empresa de Scribd logo
1 de 38
straight talk   about great workplaces! Pat Perry, ERC
[object Object],[object Object],[object Object]
Define Success - Get on the Same Page – Design a Blueprint  – Be Innovative – Be Brave – Dream – Imagine – Take Risks – Agree on the Blueprint – Show the Blueprint to Everyone – Build the Great Workplace -  Be Persistent – Stay on Course – Re-Invent
hire for talent & passion
believe  in what you are doing… know  what you are doing… love  what you are doing… job security at ERC
Whoever Ends Up  With the Best and Most Talent WINS!
a word about talent and turnover
tgim
a dead battery can’t charge a dead battery
FORGET  everything you know about  HR stuff…. You must think differently today.  If you don’t - - -  start writing your corporate and career  obituary !  Let go
Insanity  -  Doing the Same thing Over and Over Again and  Expecting   DIFFERENT Results.
once you start  managing people … the rise of  mediocrity  begins… (let your people  go  and  GO  and  GO  and  GO  and …)
STAYOTTAMY WAY tm ! (please)
R.I.P. probationary periods boring classified ads traditional recruiting outdated comp & benefits programs archaic paid time off policies and the list goes on…..
… Differentiate Yourself sharing info opportunities for growth recognition showing respect comp and benefits recruitment policies health & safety community service work/life  balance Take a risk…
how do you get there? Your leaders have got to want it… It has to be THE priority The rest is easy… … assess … data is everywhere … design … implement … enhance
ask YOUR Top People
www.northcoast99.org
What are they doing? Compensation & Benefits Training & Development Community Involvement Sustainability
communicate (almost)  everything to everybody
empathetic  leadership!! be the human!
lots to do ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Studies have shown that first hand  and  second hand office  politics  and  bureaucracy  can be hazardous to an organization’s health. hr WARNING
CEO & HR are the key drivers…
Sell  Brand  Market  Promote Sell  Brand  Market  Promote Sell  Brand  Market  Promote Sell  Brand  Market  Promote Sell  Brand  Market  Promote Sell  Brand  Market  Promote Sell  Brand  Market  Promote Sell  Brand  Market  Promote Sell  Brand  Market  Promote Sell  Brand  Market  Promote Sell  Brand  Market  Promote Sell  Brand  Market  Promote Sell  Brand  Market  Promote Sell  Brand  Market  Promote
Place to Work
We have a really cool workplace!
Corporate Marketing Initiatives Awards Fax and Email “signatures” “ On-hold” Messaging Commercials Employee and Family Celebrations HR Forms Employee Handbooks Employment Classified Ads Corporate Brochures Business Cards General Display Ads Company Web Site – Online Career Centers
your new “buddy”  director of marketing
keep pushing play
X
X
you - unplugged
sweating  the  “Small Stuff”
We might still be using Typewriters …………… ..? and Jelly Sandwiches “ e-commerce” would be a misspelled word Space travel would still be a dream Disney World would not exist Millions of lives would have been cut short Our evenings would still be illuminated with candles The list is endless...
if you are not  failing  once in a while you are not trying anything new… u are not taking risks…
to failure!
r e-boot! o ptimistic! a ttitude! r ock & roll!

Más contenido relacionado

La actualidad más candente

Innovation Reading Club - Good to Great
Innovation Reading Club - Good to GreatInnovation Reading Club - Good to Great
Innovation Reading Club - Good to Great
gradiant
 
Innovation Reading Club - Good to great
Innovation Reading Club - Good to greatInnovation Reading Club - Good to great
Innovation Reading Club - Good to great
iQUBE research
 
Culture Code - E3 Reloaded - Making Work Suck Less
Culture Code - E3 Reloaded - Making Work Suck Less Culture Code - E3 Reloaded - Making Work Suck Less
Culture Code - E3 Reloaded - Making Work Suck Less
TEDxMongKok
 
CSA_Speaker_Bulletin_October_2015
CSA_Speaker_Bulletin_October_2015CSA_Speaker_Bulletin_October_2015
CSA_Speaker_Bulletin_October_2015
Dagmar O'Toole
 

La actualidad más candente (20)

Innovation Reading Club - Good to Great
Innovation Reading Club - Good to GreatInnovation Reading Club - Good to Great
Innovation Reading Club - Good to Great
 
Innovation Reading Club - Good to great
Innovation Reading Club - Good to greatInnovation Reading Club - Good to great
Innovation Reading Club - Good to great
 
John Stanton founder of The Running Room
John Stanton founder of The Running RoomJohn Stanton founder of The Running Room
John Stanton founder of The Running Room
 
Sigaria Culture Code
Sigaria Culture CodeSigaria Culture Code
Sigaria Culture Code
 
Ellis Watson on 'Business as Usual'
Ellis Watson on 'Business as Usual'Ellis Watson on 'Business as Usual'
Ellis Watson on 'Business as Usual'
 
Startup Team Building
Startup Team BuildingStartup Team Building
Startup Team Building
 
Storytelling for Talent Brand | InDemand 2014
Storytelling for Talent Brand | InDemand 2014Storytelling for Talent Brand | InDemand 2014
Storytelling for Talent Brand | InDemand 2014
 
Culture Code - E3 Reloaded - Making Work Suck Less
Culture Code - E3 Reloaded - Making Work Suck Less Culture Code - E3 Reloaded - Making Work Suck Less
Culture Code - E3 Reloaded - Making Work Suck Less
 
Entrepreneurship as a Career alternative at Laurea
Entrepreneurship as a Career alternative at LaureaEntrepreneurship as a Career alternative at Laurea
Entrepreneurship as a Career alternative at Laurea
 
CSA_Speaker_Bulletin_October_2015
CSA_Speaker_Bulletin_October_2015CSA_Speaker_Bulletin_October_2015
CSA_Speaker_Bulletin_October_2015
 
Things I would Say to My Younger Self
Things I would Say to My Younger SelfThings I would Say to My Younger Self
Things I would Say to My Younger Self
 
The Learning House Way
The Learning House WayThe Learning House Way
The Learning House Way
 
CultureTalk: Our #CultureCode
CultureTalk: Our #CultureCodeCultureTalk: Our #CultureCode
CultureTalk: Our #CultureCode
 
Glints Vision & Culture Deck
Glints Vision & Culture DeckGlints Vision & Culture Deck
Glints Vision & Culture Deck
 
Entrepreneurial thinking. entrepreneur development
Entrepreneurial thinking. entrepreneur developmentEntrepreneurial thinking. entrepreneur development
Entrepreneurial thinking. entrepreneur development
 
Communicating "Global Talent" for Team Members
Communicating "Global Talent" for Team MembersCommunicating "Global Talent" for Team Members
Communicating "Global Talent" for Team Members
 
RedMartian Culture Code
RedMartian Culture CodeRedMartian Culture Code
RedMartian Culture Code
 
The Alliance: A Visual Summary
The Alliance: A Visual SummaryThe Alliance: A Visual Summary
The Alliance: A Visual Summary
 
The Rocket Games company culture
The Rocket Games company cultureThe Rocket Games company culture
The Rocket Games company culture
 
Entrepreneurship in a nutshell
Entrepreneurship in a nutshellEntrepreneurship in a nutshell
Entrepreneurship in a nutshell
 

Destacado (7)

Getting started
Getting startedGetting started
Getting started
 
Country report
Country reportCountry report
Country report
 
Summit Preso Final
Summit Preso FinalSummit Preso Final
Summit Preso Final
 
Twittos en banque finance assurance portrait 88 - s2 - vincent auriac - par...
Twittos en banque finance assurance   portrait 88 - s2 - vincent auriac - par...Twittos en banque finance assurance   portrait 88 - s2 - vincent auriac - par...
Twittos en banque finance assurance portrait 88 - s2 - vincent auriac - par...
 
Nonfiction sort 2nd no sr
Nonfiction sort 2nd no srNonfiction sort 2nd no sr
Nonfiction sort 2nd no sr
 
Constance Baudry @constancebaudry - Twittos en banque finance assurance - Por...
Constance Baudry @constancebaudry - Twittos en banque finance assurance - Por...Constance Baudry @constancebaudry - Twittos en banque finance assurance - Por...
Constance Baudry @constancebaudry - Twittos en banque finance assurance - Por...
 
peggy osmont - Votre job recrutezmoi i4emploi entretien avec une pro de la ...
peggy osmont - Votre job recrutezmoi i4emploi   entretien avec une pro de la ...peggy osmont - Votre job recrutezmoi i4emploi   entretien avec une pro de la ...
peggy osmont - Votre job recrutezmoi i4emploi entretien avec une pro de la ...
 

Similar a Straight Talk Ohio SHRM Sept 2009

Finding A Job Or Internship Using Social Media
Finding A Job Or Internship Using Social MediaFinding A Job Or Internship Using Social Media
Finding A Job Or Internship Using Social Media
Brayman Construction
 
The WorkNet Model- What is it?
The WorkNet Model- What is it?The WorkNet Model- What is it?
The WorkNet Model- What is it?
elisabethharney
 

Similar a Straight Talk Ohio SHRM Sept 2009 (20)

Leadership 2020 -
Leadership 2020 -Leadership 2020 -
Leadership 2020 -
 
Coaching and the Future of Work
Coaching and the Future of WorkCoaching and the Future of Work
Coaching and the Future of Work
 
! Art And Science Ppt
! Art And Science Ppt! Art And Science Ppt
! Art And Science Ppt
 
How to communicate values without telling people to 'live the values'
How to communicate values without telling people to 'live the values' How to communicate values without telling people to 'live the values'
How to communicate values without telling people to 'live the values'
 
The Starshot Story: Agency Overview
The Starshot Story: Agency OverviewThe Starshot Story: Agency Overview
The Starshot Story: Agency Overview
 
Creating an Unmistakable Talent Brand and World Class Recruitment Team
Creating an Unmistakable Talent Brand and World Class Recruitment TeamCreating an Unmistakable Talent Brand and World Class Recruitment Team
Creating an Unmistakable Talent Brand and World Class Recruitment Team
 
Talent Management - Bridging the Generation Gap - NABA Keynote 2015
Talent Management - Bridging the Generation Gap - NABA Keynote 2015Talent Management - Bridging the Generation Gap - NABA Keynote 2015
Talent Management - Bridging the Generation Gap - NABA Keynote 2015
 
Become a magnet!_www.pamelahackett.com
Become a magnet!_www.pamelahackett.comBecome a magnet!_www.pamelahackett.com
Become a magnet!_www.pamelahackett.com
 
Retention Challenge
Retention ChallengeRetention Challenge
Retention Challenge
 
Pre-Employment Engagement: Becoming a Talent Magnet and Developing World Clas...
Pre-Employment Engagement: Becoming a Talent Magnet and Developing World Clas...Pre-Employment Engagement: Becoming a Talent Magnet and Developing World Clas...
Pre-Employment Engagement: Becoming a Talent Magnet and Developing World Clas...
 
Branding and Social Media
Branding and Social MediaBranding and Social Media
Branding and Social Media
 
AMA Collegiate-"How to Launch Your Marketing & Advertising Career&qu...
AMA Collegiate-"How to Launch Your Marketing & Advertising Career&qu...AMA Collegiate-"How to Launch Your Marketing & Advertising Career&qu...
AMA Collegiate-"How to Launch Your Marketing & Advertising Career&qu...
 
Marketing You!
Marketing You!Marketing You!
Marketing You!
 
The Employer Branding Thingamajig - By Neha Asthana
The Employer Branding Thingamajig - By Neha AsthanaThe Employer Branding Thingamajig - By Neha Asthana
The Employer Branding Thingamajig - By Neha Asthana
 
Finding A Job Or Internship Using Social Media
Finding A Job Or Internship Using Social MediaFinding A Job Or Internship Using Social Media
Finding A Job Or Internship Using Social Media
 
How to communicate values without telling people to 'live the values'
How to communicate values without telling people to 'live the values' How to communicate values without telling people to 'live the values'
How to communicate values without telling people to 'live the values'
 
Don't Give Up on Small Business
Don't Give Up on Small BusinessDon't Give Up on Small Business
Don't Give Up on Small Business
 
Mii Inc 050210 3
Mii Inc 050210 3Mii Inc 050210 3
Mii Inc 050210 3
 
The WorkNet Model- What is it?
The WorkNet Model- What is it?The WorkNet Model- What is it?
The WorkNet Model- What is it?
 
Managing your tech career
Managing your tech careerManaging your tech career
Managing your tech career
 

Último

FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
dollysharma2066
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
lizamodels9
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
lizamodels9
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
Abortion pills in Kuwait Cytotec pills in Kuwait
 
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
amitlee9823
 
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
amitlee9823
 

Último (20)

FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Falcon Invoice Discounting platform in india
Falcon Invoice Discounting platform in indiaFalcon Invoice Discounting platform in india
Falcon Invoice Discounting platform in india
 
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
 
Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...
Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...
Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...
 
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
 
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLBAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
 
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
Phases of Negotiation .pptx
 Phases of Negotiation .pptx Phases of Negotiation .pptx
Phases of Negotiation .pptx
 
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort ServiceEluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 

Straight Talk Ohio SHRM Sept 2009

  • 1. straight talk about great workplaces! Pat Perry, ERC
  • 2.
  • 3. Define Success - Get on the Same Page – Design a Blueprint – Be Innovative – Be Brave – Dream – Imagine – Take Risks – Agree on the Blueprint – Show the Blueprint to Everyone – Build the Great Workplace - Be Persistent – Stay on Course – Re-Invent
  • 4. hire for talent & passion
  • 5. believe in what you are doing… know what you are doing… love what you are doing… job security at ERC
  • 6. Whoever Ends Up With the Best and Most Talent WINS!
  • 7. a word about talent and turnover
  • 9. a dead battery can’t charge a dead battery
  • 10. FORGET everything you know about HR stuff…. You must think differently today. If you don’t - - - start writing your corporate and career obituary ! Let go
  • 11. Insanity - Doing the Same thing Over and Over Again and Expecting DIFFERENT Results.
  • 12. once you start managing people … the rise of mediocrity begins… (let your people go and GO and GO and GO and …)
  • 13. STAYOTTAMY WAY tm ! (please)
  • 14. R.I.P. probationary periods boring classified ads traditional recruiting outdated comp & benefits programs archaic paid time off policies and the list goes on…..
  • 15. … Differentiate Yourself sharing info opportunities for growth recognition showing respect comp and benefits recruitment policies health & safety community service work/life balance Take a risk…
  • 16. how do you get there? Your leaders have got to want it… It has to be THE priority The rest is easy… … assess … data is everywhere … design … implement … enhance
  • 17. ask YOUR Top People
  • 19. What are they doing? Compensation & Benefits Training & Development Community Involvement Sustainability
  • 20. communicate (almost) everything to everybody
  • 21. empathetic leadership!! be the human!
  • 22.
  • 23. Studies have shown that first hand and second hand office politics and bureaucracy can be hazardous to an organization’s health. hr WARNING
  • 24. CEO & HR are the key drivers…
  • 25. Sell Brand Market Promote Sell Brand Market Promote Sell Brand Market Promote Sell Brand Market Promote Sell Brand Market Promote Sell Brand Market Promote Sell Brand Market Promote Sell Brand Market Promote Sell Brand Market Promote Sell Brand Market Promote Sell Brand Market Promote Sell Brand Market Promote Sell Brand Market Promote Sell Brand Market Promote
  • 27. We have a really cool workplace!
  • 28. Corporate Marketing Initiatives Awards Fax and Email “signatures” “ On-hold” Messaging Commercials Employee and Family Celebrations HR Forms Employee Handbooks Employment Classified Ads Corporate Brochures Business Cards General Display Ads Company Web Site – Online Career Centers
  • 29. your new “buddy” director of marketing
  • 31. X
  • 32. X
  • 34. sweating the “Small Stuff”
  • 35. We might still be using Typewriters …………… ..? and Jelly Sandwiches “ e-commerce” would be a misspelled word Space travel would still be a dream Disney World would not exist Millions of lives would have been cut short Our evenings would still be illuminated with candles The list is endless...
  • 36. if you are not failing once in a while you are not trying anything new… u are not taking risks…
  • 38. r e-boot! o ptimistic! a ttitude! r ock & roll!