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product	
  service	
  systems	
  

Cylch	
  Conference	
  2011	
  

Frank	
  O’Connor	
  
Director	
  –	
  Ecodesign	
  Centre	
  
obsolescence	
  is	
  a	
  social	
  
crime	
  

Massimo & Lella Vignelli, Design Indaba, 2007	
  
 	
  98%	
  of	
  products	
  are	
  	
  
                        	
  	
  thrown	
  away	
  within	
  	
  
                        	
  	
  6	
  months	
  

Is this the end user?   source:	
  	
  Edwin	
  Datschefski	
  &	
  United	
  NaLona	
  University	
  




                                 Image	
  source:	
  	
  Chris	
  Jordan	
  
 society	
  has	
  to	
  change	
  
valuable	
  resources	
  are	
  wasted	
  




                                             Image	
  source:	
  	
  Maciej	
  Dakowicz	
  
design	
  has	
  to	
  change	
  
what is design?
ecodesign	
  is	
  a	
  strategic	
  design	
  
management	
  process	
  that	
  
considers	
  the	
  full	
  life	
  cycle	
  
environmental	
  &	
  social	
  impacts	
  of	
  
products,	
  packaging	
  and	
  services	
  

                                   80%
                                   of environmental
                                   impacts
                                   can be locked-in at
                                   the design stage
ecodesign	
  considers	
  the	
  materials,	
  
processes	
  &	
  pracLces	
  of	
  a	
  
organisaLon.	
  It	
  can	
  idenLfy	
  layers	
  
of	
  waste	
  but	
  also	
  layers	
  of	
  value	
  


                                        80%
                                        of environmental
                                        impacts
                                        can be locked-in at
                                        the design stage
ecodesign requires life cycle thinking


          most designers are concerned with these stages



take          make                   buy/use               waste




recycle   re--manufacture               re-use
common	
  ecodesign	
  strategies	
  
design for…. recycling/reuse
 disassembly, servicing, upgrade, reduced material mix




image source: Hermann Miller
design for….
 manufacture &
 assembly
 lean manufacturing, cleaner
 production, servicing, upgrade,




image source: steelcase
design for…. low impact materials
 recycled, recyclable, bio materials, compatibility, compostable,
 renewable, sustainable



image source: inhabitat, Worn Again, Moscardino, Remarkable, Sony
design for…. eco-packaging
natural, returnable, reusable, multifunction, biodegradable
design for…. renewable power
 human powered, solar, wind, bio, re-chargeable




image source: Philips, Freeplay, Solio
design for…. durability
 longevity, durability, desire




image source: dualit, kitchenaid
design for…. full life cycles
 life cycles, nutrient cycles, material selection, cradle to cradle




image source: mc donagh / braungart
30,000 miles
design for…. fair &
 just production
 health and safety, employees
 rights, unions, forced labour, child
 labour, discrimination,




image source: martin charter / CFSD
design for….
 product systems
 returnable, remanufacture,
 re-use, closed-loop, end-of-life,
 product-service-system




image source: RSA
PRODUCT SERVICE
  SYSTEMS (PSS)!
A	
  marketable	
  set	
  of	
  products	
  and	
  
services	
  capable	
  of	
  fulfilling	
  a	
  user’s	
  
need	
  	
  


(Goedkoop	
  et	
  al.)	
  
…	
  also	
  known	
  as	
  a	
  funcLon	
  oriented	
  
business	
  model	
  (e.g.	
  Xerox)	
  	
  
no	
  ownership	
  


             Tool	
  hire	
                     Lease	
  /	
  service	
  



individual	
                                                                  shared	
  


             Consumer	
                            CooperaLve	
  
             goods	
  


                                full	
  ownership	
  

                                                            (adapted	
  from	
  Cooper	
  et	
  al.)	
  
source: ser_is_snarkish
source: ZIPcars
source: DIY Kyoto
How	
  can	
  we	
  move	
  forward?	
  
Always	
  ask	
  the	
  quesLon:	
  


..how	
  are	
  you	
  contribuLng	
  to	
  the	
  
sustainability	
  agenda?	
  
Consider	
  your	
  brand	
  -­‐	
  this	
  
is	
  ‘your’	
  user’s	
  experience	
  
brands	
  are	
  much	
  more	
  than	
  just	
  logos	
  or	
  
names.	
  They	
  are	
  the	
  culminaLon	
  of	
  a	
  
user’s	
  total	
  experience	
  with	
  the	
  product	
  
or	
  service	
  or	
  organisaLon	
  


chartered	
  insLtute	
  of	
  markeLng	
  2005	
  
Remember	
  every	
  product,	
  service,	
  
organisaLon	
  tells	
  a	
  story.	
  	
  

What	
  is	
  your	
  story?	
  
“designed,	
  made,	
  remade	
  in	
  
     Wales.	
  zero	
  waste”	
  
Orangebox
Add	
  value	
  through	
  ecodesign	
  	
  
e.g.	
  work	
  with	
  designers/design	
  
schools	
  on	
  new	
  concepts,	
  brand	
  label	
  
source: inhabitat, Droog, Jens Praet
source: Droog, Tejo Remy
source: Raw Nerve - “Life is Suite”
source: Droog, “Do Hit”
Re-­‐think	
  your	
  service	
  offering	
  	
  

e.g.	
  offer	
  combined	
  ‘package’	
  (to	
  
shared	
  offices)	
  

e.g.	
  upskill	
  	
  

e.g.	
  use	
  leasing	
  sites	
  such	
  as	
  Ecomodo	
  
(free)	
  and	
  Rentoid	
  (charge)	
  to	
  share	
  
materials	
  
Re-­‐value	
  materials,	
  resources	
  	
  

e.g.	
  ‘slow’,	
  smart	
  recovery	
  

e.g.	
  quality,	
  value-­‐add	
  versus	
  short-­‐termism	
  
‘recycling	
  targets’	
  
Partnerships	
  /	
  co-­‐creaLon	
  

e.g.	
  Oxfam	
  -­‐	
  ASOS	
  clothing	
  upcycling	
  

e.g.	
  Cwm	
  Harry	
  Trust	
  –	
  Ecodesign	
  Centre	
  (&	
  
others)	
  –	
  ‘waste	
  becomes	
  resource’	
  

e.g.	
  Orangebox	
  –	
  furniture	
  extended	
  loops	
  
Without	
  contraries,	
  
there	
  is	
  no	
  progression.	
  


William	
  Blake	
  
Good	
  intenLons	
  are	
  not	
  enough.	
  

We	
  need	
  ‘sustainable’	
  results.	
  

We	
  need	
  ‘sustainable’	
  organisaLons.	
  
We	
  can	
  lead.	
  

We	
  just	
  need	
  to	
  believe	
  –	
  show	
  no	
  
fear!	
  
To	
  believe	
  in	
  something,	
  
and	
  not	
  to	
  live	
  it,	
  	
  
is	
  dishonest.	
  



Mahatma	
  Gandhi	
  
Not	
  all	
  business	
  is	
  bad	
  

Retain	
  values	
  

Integrity,	
  intenLons,	
  capabiliLes,	
  
results	
  
ECODESIGN IS THE NORM!
Frank O'Connor - Cylch Conference 2011

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