Research on Social Dynamics in Wikipedia

Augmented Social Cognition: Who Edits Wikipedia? Ed H. Chi Augmented Social Cognition Area Palo Alto Research Center 2007-06-17 Ed H. Chi - Who writes Wikipedia? Image from: http://www.flickr.com/photos/ourcommon/480538715/

Wikipedia 2007-06-17 Ed H. Chi - Who writes Wikipedia?

High-end of the collaboration spectrum ,[object Object],[object Object],[object Object],[object Object],[object Object],2007-06-17 Ed H. Chi - Who writes Wikipedia?

Middle of the spectrum ,[object Object],[object Object],[object Object],[object Object],[object Object],2007-06-17 Ed H. Chi - Who writes Wikipedia?

Lightweight social processes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],2007-06-17 Ed H. Chi - Who writes Wikipedia?

Layers of Models Needed 2007-06-17 Ed H. Chi - Who writes Wikipedia? Heavier collaboration Voting systems Digg.com Collaborative Creation Wikipedia Col. Information Structures Slashdot eHow.com Del.icio.us IBM dogear PageRank Flickr ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Research Vision Augmented Social Cognition ,[object Object],[object Object],[object Object],[object Object],2007-06-17 Ed H. Chi - Who writes Wikipedia?

The first step in solving any interesting problem is to get some paper and pencil. John Tukey (not a direct quote) 2007-06-17 Ed H. Chi - Who writes Wikipedia?

Increasing Coordination Cost in Wikipedia (joint work with Niki Kittur, Bongwon Suh, Bryan Pendleton) Published in CHI2007 conference: Aniket Kittur, Bongwon Suh, Bryan Pendleton, Ed H. ChiHe Says, She Says: Conflict and Coordination in Wikipedia. In Proc. of ACM Conference on Human Factors in Computing Systems (CHI2007), pp. 453--462, April 2007. ACM Press. San Jose, CA   2007-06-17 Ed H. Chi - Who writes Wikipedia?

What is Wikipedia? 2007-06-17 Ed H. Chi - Who writes Wikipedia? “ Wikipedia is the best thing ever. Anyone in the world can write anything they want about any subject, so you know you’re getting the best possible information.” – Steve Carell, The Office

Increasing Coordination Costs in Wikipedia ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],2007-06-17 Ed H. Chi - Who writes Wikipedia?

Less direct work ,[object Object],2007-06-17 Ed H. Chi - Who writes Wikipedia? 70%

More indirect work ,[object Object],2007-06-17 Ed H. Chi - Who writes Wikipedia? 8%

More indirect work ,[object Object],[object Object],2007-06-17 Ed H. Chi - Who writes Wikipedia? 11%

More maintenance work ,[object Object],2007-06-17 Ed H. Chi - Who writes Wikipedia? 7%

More wasted work ,[object Object],[object Object],2007-06-17 Ed H. Chi - Who writes Wikipedia? 1-2%

Global level ,[object Object],[object Object],[object Object],[object Object],2007-06-17 Ed H. Chi - Who writes Wikipedia?

Conflict at the article level ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],2007-06-17 Ed H. Chi - Who writes Wikipedia?

Measure of controversy ,[object Object],[object Object],2007-06-17 Ed H. Chi - Who writes Wikipedia?

Page metrics ,[object Object],2007-06-17 Ed H. Chi - Who writes Wikipedia? Metric type Page Type Revisions (#) Article, talk, article/talk Page length Article, talk, article/talk Unique editors Article, talk, article/talk Unique editors / revisions Article, talk Links from other articles Article, talk Links to other articles Article, talk Anonymous edits (#, %) Article, talk Administrator edits (#, %) Article, talk Minor edits (#, %) Article, talk Reverts (#, by unique editors) Article

Performance: Cross-validation ,[object Object],2007-06-17 Ed H. Chi - Who writes Wikipedia?

Determinants of conflict ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],2007-06-17 Ed H. Chi - Who writes Wikipedia? ,[object Object]

Model Generalization and Validation survey ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],2007-06-17 Ed H. Chi - Who writes Wikipedia?

Who edits Wikipedia? % of edits made by administrators 2007-06-17 Ed H. Chi - Who writes Wikipedia?

% of edits by 10k+ editors 2007-06-17 Ed H. Chi - Who writes Wikipedia?

Word changes made by admins 2007-06-17 Ed H. Chi - Who writes Wikipedia?

Shifting user population in Wikipedia (more and more bottom driven!) 2007-06-17 Ed H. Chi - Who writes Wikipedia?

Proportion of edits made by top editors in Wikipedia 2007-06-17 Ed H. Chi - Who writes Wikipedia?

Long tail of participation in Wikipedia 2007-06-17 Ed H. Chi - Who writes Wikipedia?

The participation architecture is a power law 2007-06-17 Ed H. Chi - Who writes Wikipedia?

Only 60% of top 1% editors stay around month to month! 2007-06-17 Ed H. Chi - Who writes Wikipedia?

Living Laboratory: Prototyping Social Applications on the Internet Create a Living Laboratory as a platform to develop, test, and market our innovations, and as a vehicle for creating collaborations and thought leadership. 2007-06-17 Ed H. Chi - Who writes Wikipedia?

WikiDashboard Joint work with Bongwon Suh, Aniket Kittur, Bryan Pendleton 2007-06-17 Ed H. Chi - Who writes Wikipedia?

Risks for Using Wikipedia ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],2007-06-17 Ed H. Chi - Who writes Wikipedia? [Denning et al. 2005]

Social Dashboard ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],2007-06-17 Ed H. Chi - Who writes Wikipedia? [Erickson and Kellogg 2002]

WikiDashboard ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],2007-06-17 Ed H. Chi - Who writes Wikipedia?

Article Dashboard 2007-06-17 Ed H. Chi - Who writes Wikipedia?

User Dashboard 2007-06-17 Ed H. Chi - Who writes Wikipedia?

Drilling Down ,[object Object],[object Object],2007-06-17 Ed H. Chi - Who writes Wikipedia?

Augmented Social Cognition: From Social Foraging to Social Sensemaking 2007-06-17 Ed H. Chi - Who writes Wikipedia? Image from: http://www.flickr.com/photos/ourcommon/480538715/ ,[object Object],[object Object]

Research on Social Dynamics in Wikipedia

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