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Running Head: FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK
FOMO (Fear of Missing Out) and how it affects College Students in the Workplace
Eda Talushllari
The University of Texas at Tyler
December 6, 2015
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 1
Table of Contents
Chapter 1_____________________________________________________________________4
Introduction_____________________________________________________________4
Research Problem______________________________________________________________6
Significance of the Study__________________________________________________8
Research Questions______________________________________________________10
Chapter 2____________________________________________________________________11
Literature Review_______________________________________________________11
Social Media & Its Relevance to Work and Productivity_________________________11
Feelings Associated with Using Social Media Frequently________________________12
Addictive Nature of Social Media & What Students Think about Using Social Media__15
Passive Facebook Usage__________________________________________________16
Fear of Missing Out_____________________________________________________17
Chapter 3____________________________________________________________________19
Research Methods_______________________________________________________19
Sample Procedure_______________________________________________________19
Instruments & Scales ____________________________________________________20
Fear of Missing Out Scale___________________________________________20
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 2
Work Effort Scale_________________________________________________20
Attitudes Towards and Personal Use of Social Network Sites at the Workplace_21
Rosenberg Self-Esteem Scale________________________________________21
Data Analysis & Methods_________________________________________________21
Study Period___________________________________________________________23
Ethical Considerations___________________________________________________23
Chapter 4____________________________________________________________________23
Anticipated Findings_____________________________________________________23
Chapter 5____________________________________________________________________24
Summary______________________________________________________________24
Conclusion____________________________________________________________25
Recommendations for Further Study________________________________________26
Definition of Terms____________________________________________________________26
References___________________________________________________________________28
Appendix 1__________________________________________________________________32
Fear of Missing Out Scale_________________________________________________32
Work Effort Scale_______________________________________________________33
Attitudes Towards and Personal Use of Social Network Sites at the Workplace_______34
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 3
Rosenberg Self-Esteem Scale______________________________________________35
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 4
FOMO (Fear of Missing Out) and how it affects College Students in the Workplace
Chapter 1
Introduction
Wherever you go, you are constantly seeing people on their phones. They could be taking
a selfie, looking up something or using their phones as a GPS. If they are young, then they are
probably using it to view social media. Social media has completely changed the way we view
things. In the past, if you wanted to find out what somebody was doing that day, you would call
them, but nowadays we can look at their Instagram, or we can see their story on Snapchat of
what they did. Everywhere you go it seems that people are posting, tweeting, liking, sharing,
instagramming, and snapchatting with one another. It has almost become like a competition to
have the most followers, friends, likes, and so forth. The way we communicate through social
media and the negative consequences of interacting this way has not been fully studied.
Social media is an evolving world where people can post and share bits and pieces of
their lives to other people, such as their acquaintances, friends, and/or family (Lanham, 2010).
Social media is defined as being available at the tip of your fingers with easy access, being
collaborative, and most importantly being focused on technology (Lanham, 2010). The younger
crowds are the ones who mostly use social media and in fact, about 72% of adults who are under
thirty, use social media platforms (Lenhart, Purcell, Smith, & Zickuhr, 2010). In 2012, the
average student spent “47 minutes a day on Facebook” alone (Sponcil & Gitimu, 2012).
Whenever you think about other types of social media, like Instagram, Twitter, Snapchat, and
even a professional one, LinkedIn, the number of times spent visiting and interacting on these
social media increases tremendously.
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 5
It is important to note that not all social media are bad, and when used sparingly, there is
no doubt that it can be a good and healthy thing. Research by Sponcil and Gitimu (2012) suggest
that people under thirty are the ones who most frequently use social media sites because they are
at a time where they are trying to figure out who they are, and where they are in the grand
scheme of things. Not only is this true, but the main reason why college students use social
media is because they want to connect with their family and friends (Utz, Muscanell, Khalid,
2015). Even if these students are not talking to their family and friends every day, it is still very
important for them to see what their family and friends are up to (Sponcil & Gitimu, 2012). They
have a constant need to know what their peers and family are doing.
Social media has shifted a lot throughout the years. A while ago, blogging was how
people communicated to one another, but now it seems that students are moving away from
blogging style related social media, called “macro-blogging”, to social media that allows users to
periodically update their status, called “micro-blogging” – Facebook is an example of micro-
blogging (Lenhart et al., 2010). New research however takes it a step further and claims that
social media sites like Facebook are being used less and less and “photo-sharing” style apps, like
the “self-destructing app Snapchat” are being used more and more (Utz & Khalid, 2015).
Students seem like they are talking less and less now, and instead of writing about something
exciting happening in their lives, they would rather take a picture and post it on platforms such as
Snapchat or Instagram. The trouble occurs whenever college students rely too much on social
media, because they are not only creating a sort online “virtual identity” but, also an “ideal self”
in where the ultimate goal is to earn the most likes and shares (Sponcil & Gitimu, 2012).
Whoever has the most likes and shares on a photo or a status, wins the implied popularity
contest. This online perceived self comes with a price since more and more college students are
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 6
starting to see that feelings of jealousy and envy towards one another are occurring (Verduyn et
al., 2015). This feeling of jealousy and envy are one of the causes of the fear of missing out, or
FOMO.
Social media becomes even worse whenever people aimlessly scroll through it.
Oftentimes, whenever students view social media, such as Facebook, students are not
communicating but simply mindlessly scrolling through their newsfeed (Soncil & Gitimu, 2012).
An active student, however, would post, comment, and like other people’s status, pictures, and so
forth (Verduyn et al., 2015). Simply viewing information on social media without being active
and interacting with anyone is called being passive (Verduyn et al., 2015). Viewing Facebook
passively comes with a price as FOMO increases (Verduyn et al., 2015). FOMO has been getting
a lot of attention in the news lately, but in laymen’s terms, FOMO is defined as a constant fear
that others might be having fun and you are not there to experience it with them and you feel as
if you are missing out (Przybylski, Murayama, DeHaan, & Gladwell 2013). Hedges (2014)
mentioned that in addition to social media, FOMO is also prevalent in the workplace and has
been known to cause people feeling withdrawn and disappointed in their work environment,
which occurs most whenever people view social media. Other research suggests that when social
media is combined with FOMO, people experienced sadness and overall feelings of depression,
“general unhappiness”, and “negative mood or depressed feelings” (Przybylski et al., 2013). Not
surprisingly, a lot of young adults have experienced FOMO, almost seventy-five percent of them
(Przybylski et al., 2013). Therefore with more college students entering the workforce, and with
social media use increasing tremendously, the purpose of this study is to assess how FOMO
might impact the productivity of current college students who use social media in the workplace.
Research Problem
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 7
Whenever college students accept a job offer, they are expected by their employer to
work diligently and not waste company time with frivolous things such as checking social media.
Oftentimes, due to a variety of reasons, many employees still engage in social media, despite the
wishes of their employer. Not only is this considered stealing company time, but also some
companies have very strict rules for employees engaging in social media (Lanham, 2010). Social
media creates a huge threat for the employers, because some employees can unknowingly share
very private company material, and some employers even go as far as having installed programs
to view if their employees are using social media while on the job (Lanham, 2010).
With this huge risk associated, it should be obvious that current college students should
not be using social media while at work. Of course, many of them do, and FOMO is one reason
why college students tend to check their social media in the workplace. According to Przybylski
et al. (2013), FOMO is caused by an urge to continuously stay up to date with what other people
are doing; it almost seems like they cannot help it. In fact, other research shows that FOMO can
be quite addicting as explained later on in the literature review (Chaudhry, 2015). Since college
students have an urge to be up to date with what their friends and family are doing, then how will
they stop themselves from checking these social media so that they can focus on completing their
assignments at work?
In social media, a lot of people want to only show themselves in the best positive light,
while the negative life progressions are never posted or talked about (Verduyn et al., 2015). So
then how does a college student feel if all of their friends and family are posting on social media
about doing well in life? Does experiencing FOMO from social media while at work, make them
want to become more productive, or less productive? Therefore, the goal of this research is to
assess how FOMO might impact the productivity of current college students who use social
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 8
media in the workplace. Individuals who are current college students, and are employed for at
least 20 hours a week, will be asked a series of measures that will determine if FOMO has any
effects on their productivity in the workplace.
Significance of the Study
Just Googling FOMO can show up many articles from Forbes, to the New York Times,
but whenever it is put into perspective, FOMO is still a relatively new and unexplored aspect of
social media usage. Perhaps the reason why it is so new is because not a lot of people have heard
of it. However, as more and more people start using social media, it is expected that the research
of FOMO might flourish.
Whenever college student workers are viewing social media while at work, they are able
to see many posts by many friends and family members, and if these friends or family members
are perceived as having more fun than they are, then FOMO has occurred. Safronova (2015)
suggests that whenever an employee sees these posts, especially in the summer, they think
“they’re having a fabulous summer while you, poor soul trapped in a cubicle, are not.” Although
Safronova humorously stated this, her argument is not an invalid one. Even though someone
might catch up with an old friend on Facebook, they can still feel poorly when they find out how
much their friends have accomplished (Verduyn et al., 2015).
When scrolling through social media, FOMO might occur, and hence employers would
have not only a disengaged employee who is wasting company time by checking their social
media, but also one that is affected by FOMO. In recent studies FOMO has said to cause envious
feelings and it is also experienced more by younger students (Verduyn et al., 2015; Przybylski et
al., 2013). A similar situation happens whenever FOMO occurs while viewing social media in
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 9
the workplace. If a friend of an individual posted about getting a really high paying and
prestigious job, and they saw this post while working, Verduyn (2015) suggests that it would
potentially cause a feeling of envy. This envy might affect their productivity and their attitude
towards their job and, like Hedges (2014) stated, they might experience a lingering feeling of
“never being in the right place with our careers.”
Employees in the workplace already waste a considerable amount of time from gossiping,
online shopping, or browsing the web (Conner, 2013). Social media is a major contributor to all
this time being lost (Conner, 2013) and viewing social media in the workplace is costing
employers about $650 billion dollars in losses (Federman, 2013). Millennials or people born
between the years of 1982 to 2004, are the ones who waste the most time at work due to having
quick access to the Internet and their mobile phones (Conner, 2013). Since most of the existing
or current college students are Millennials, companies are going to have to figure out how to
make work challenging and interesting so that colleges student workers will not be tempted to
use or spend company time to check social media. This way the employee is happy and content
and employers can make sure that their employees are not wasting company time.
These are the kinds of situations that employers need to be aware of, especially since
younger students are now in the workplace. According to Mesiter and Willyerd (2014), by 2020
“employers will face a huge challenge: to recruit, develop and motivate employees of all ages
and backgrounds.” In addition, by 2020, it will be even more difficult for managers to hire,
cultivate and inspire the work force since there will be “five generations of employees” who will
be working in the same roof (Mesiter & Willyerd, 2014). If the use of social media continues to
increase, employers are going to have to figure out how to tackle issues such as FOMO in the
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 10
workplace and make sure that their employees are not only content, but challenged and engaged
while at work.
Research Questions(s)
The purpose of this study is to assess how FOMO might impact the productivity of current
college students who use social media in the workplace.
In addition, the following questions will be answered:
1. What are the negative emotional effects of experiencing FOMO through Social Media in
the workplace and what do students think about using social media in the workplace?
2. How might productivity be affected by using Social Media in the workplace?
Assumptions: For the purpose of this study, it is safe to assume that all of the students who will
take the surveys are current four year university students and are working at least twenty hours a
week. In addition to this, they need to use social media on a daily basis while on the job. We will
also assume that they are being truthful and honest when taking the survey measures.
Limitations: In this research proposal, social media is referred to as Facebook, Instagram,
Twitter, Snapchat, and LinkedIn. The limitation in this research study is that this study will be
only geared to current working college students. The information gathered from this study will
be all online based, so we cannot prove that the persons taking it are current college students who
are working twenty hours a week, but it will only be distributed to college sites like a University
of Houston Facebook page or University of Texas at Tyler Blackboard. We are assuming that
college students know how honestly answer survey measures based on the scales that we will
provide.
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 11
Chapter 2
Literature Review
As social media continues to rise, so do the issues associated with it. More and more
people are using not only using social media to keep up with family and friends, but are
comparing themselves with their family and friends, which is usually when FOMO occurs. This
literature review will cover social media and its relevance to work and productivity, the feelings
associated with using social media frequently, the addictive nature of social media and what
students think about social media, passive Facebook usage, and finally Fear of Missing Out.
Social Media and its Relevance to Work and Productivity
Lanham, (2010) whose wrote in an employment law commentary article, discussed
Millennials in his research studies and found out that 73% of teenagers use social networking
sites, while 72% of 17-29 year olds used social networking sites, with Facebook being the largest
social networking in use. The bulk of the article was spent discussing social media and why the
use of it during work might be a problem (Lanham, 2010). The article argues that in order for
companies to have an effective social media program, they need to have both a written policy
and train managers in that policy, but the greatest method is to let employees know to keep their
individual and professional online lives separate (Lanham, 2010).
Employee average fifty-six minutes a day on social networking sites whenever they are at
work, and about 81% of employees admitted to using social networking sites at work, as stated
on a recent survey in Ireland (“William Fry”, 2013). There were 47% of employers who thought
that accessing social media sites while at work diminishes productivity (“William Fry”, 2013).
Whenever you compare these statistics to those of Millennial college students, who are known
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 12
for wasting the most company time, a whopping 2 hours is wasted each day while on the job
(Conner, 2013). This equates to forty hours of month that are wasted, just by Millennials alone
(Conner, 2013). If we assumed the average pay of a Millennial at work is $15 an hour then they
would be wasting $600.00 of company money. More shockingly, Conner (2013) said that
Millennials use their mobile devices for up to 7.5 hours in a day.
The fear of missing out is a major contributor to why college students are viewing social
media. Not to mention that there are a lot of negative feelings associated with FOMO, as you
will soon discover. Social media also may cause employees to divert their attention to their
networking sites, instead of their job, and may cause employees to become less productive. In
addition to this, managers are starting to figure out that using social media while at work is not
always a good thing, and can lead to many consequences on the perspective of the employee who
may be experiencing FOMO.
Feelings Associated with using Social Media Frequently
There is no doubt that daily social media usage has negative effects on individuals. In
fact, Moreno et al. (2011) wanted to see if you could determine “depression references” through
Facebook statuses. She and the other researchers evaluated the statuses of 200 profiles of
Sophomore and Junior undergraduates with 43.5 % being females and the average age being 20
years and they wanted see if they could meet the DSM requirements for a “depression symptom
or a major depressive episode” or MDE (Moreno et al., 2011). They were looking for students
that showed depression symptoms such as “depressed mood, hopelessness, and sleep difficulties”
and found out that 25% of profiles displayed depressive symptoms and only 2.5% showed
criteria for a MDE (Moreno et al., 2011). They also found out that the more likely that students
used their Facebook, the more likely they were to “display a reference to depression” (Moreno et
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 13
al., 2011). Since Moreno et al, (2011) only evaluated Facebook statuses, it can be argued that this
number would increase tremendously had they also looked at uploaded pictures, videos, music,
etc. Had this research covered other types of social media like Twitter and/or Instagram, the
number of college students showing depressive symptoms would again, probably be much
higher.
Another set of researchers, De Choudhury, Gamon, Horvitz and Counts (2013) wanted to
find out if it would be possible to predict depression based on tweets that college students had
shared on Twitter. They looked at the tweets of people that were currently diagnosed as being
depressed, and then went back to the student’s Twitter a year ago from the date they were
diagnosed, to see if they would have come to the same conclusion (De Choudhury, Gamon,
Horvitz & Counts, 2013). For example if the individual was diagnosed as being depressed, on 23
of July 2015, then the researchers would go back a year, which would be 23 July 2014. There
were 243 males and 233 females with an average age of 25, and they found out that 36% of these
users “scored positive for depression” (De Choudhury, Gamon, Horvitz & Counts, 2013). Unlike
Moreno, De Choudhury et al, (2013) found that the more that the people were depressed, the less
they tweeted, but they did have a “greater negative emotion”. There is an inherent bias in this
study since the researchers knew who was depressed prior to the study, and as a result, they were
unable to get similar findings like Moreno et al, (2011) did. If the researchers had not known
who was diagnosed as being depressed, then they might have gotten similar results like Moreno
et al, (2011).
Since more than a billion individuals use the social networking site Facebook, Kross et al.
(2013) wanted to see how much daily Facebook usage impacted how a student felt in their
present moment and how content they are in their present state. They did this by text messaging
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 14
students five times per day, for a grand total of two weeks, and the students had to take a
questionnaire in where they were asked five questions about if they were worried, lonely, how
often they had used Facebook since the text message, and if they had talked to someone through
face to face or through the phone conversations since the text message, etc. (Kross et al., 2013).
The average age of the students in this group was 19.52 and they found that not only did the
students feel worse after being on Facebook, but they felt less content with their present lives
(Kross et al., 2013). Newer research by Utz and Khalid (2015) states that Facebook is being used
less and image focused Medias like the popular app, Snapchat, are being used more and more.
The research done by Utz and Khalid (2015) involved couples that were using Snapchat and
Facebook. They found out that the partners of the couples evoked more feelings of romantic
jealousy in Snapchat than in Facebook (Utz & Khalid, 2015). This was due because Snapchat is
geared as more of a personal app, whereas Facebook is viewable by a larger audience (Utz &
Khalid, 2015). Since using Facebook daily impacts student’s behaviors, and Snapchat elicits
feelings of romantic jealousy, it would be interesting to find out if FOMO, or Fear of Missing
Out is a cause of this jealousy. None of the researchers designed their studies on FOMO, but it
does touch on a lot of the same emotions associated with FOMO.
When people are at the workplace, they might be viewing their social media and find
themselves experiencing FOMO, and afterwards it is expected that they would end up feeling
pretty bad about themselves (Przybylski et al., 2013). The assumption is that this person would
not be motivated to work as hard as they did prior to experiencing FOMO, and in fact, it can be
argued, that their productivity would decline tremendously. Feelings of jealousy would ensue
since they would think that their friends and family are having so much fun on these social media
sites, while they have to do tedious assignments at work. It is also assumed that younger students
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 15
experience FOMO way more than older students because they are more connected to social
media on a personal and emotional level.
Addictive Nature of Social Media and what Students Think about Using Social Media
On a school report by BBC News, nine students who were in the year eleven (this equates
to 15-16 years of age) wanted to see if they could go a whole week without social media. One of
the students reported as feeling “more disconnected” and “isolated” while another one said that
there was a pressuring thought that told him that he should check Facebook; he compared that
pressuring thought to a drug and that it “had capability to do harm like a drug” (“FOMO: How
the Fear of Missing Out,” 2015). Out of the nine students that participated, only three made it
past the whole week. This is not surprising that social media is compared to drugs, since a lot of
other researchers have come to a similar conclusion. In fact Chaudhry (2015) argued that people
that were addicted to social media wanted to know what was happening within their social
networks and argued that social media is the best way to do this. The research also indicated that
the addiction to social media is not only tied with “loneliness and depression”, but the more that
individuals used social media, the more likely they were to have loss of face to face
conversations (Chaudhry, 2015). The researchers also suggested that the addiction to social
media can be caused by FOMO and that 75% of young adults reported that they had felt FOMO
whenever they used social media (Chaudhry, 2015). Recent research by Jones (2014) signifies
that most students know that they are addicted to their phones. Out of sixty-five survey
respondents from college students aged 18-22, Jones (2014) found out that 77.4% of students felt
“disconnected”, 25.8% felt “naked”, and 25.8% felt “stressed” whenever they did not have their
phones on them. There is a feeling of FOMO occurring since the students in the research said
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 16
that they want to always know whenever things are happening within their social media circle,
and cellphones allow them to figure that information out in seconds (Jones, 2014).
In conclusion, students know that there are “negative psychological effects” on the “self-
esteem” that students have, because of their obsession with technology (Jones, 2014). While on
the job, students may know that if they were to view Facebook, then the fear of missing out
might occur, yet they still do it. This research shows that students sometimes cannot help it, and
it is an addictive nature to social mdia.
Passive Facebook Usage
Verduyn et al. (2015) takes a similar approach like Kross et al. (2013) did in where the
researchers wanted to figure out if using Facebook passively instead of actively (i.e. just
scrolling through Facebook, instead of talking to someone through writing on their wall, through
Facebook messaging etc.) affected students’ health. The study had eighty-four undergraduate
students in where the average age was 19.93 (Verduyn et al., 2015). The students were placed in
a laboratory in where they answered similar questions to the questions that Kross asked (how are
you feeling, how lonely are you, etc) (Verduyn et al., 2015). Then the students were assigned to
engage in Facebook, either actively or passively and describe how they were feeling afterwards.
The researchers made sure that those who did not follow rules were taken out of analysis since
they had recorded what the students did, and then viewed it afterwards (Verduyn et al., 2015).
They concluded that those who were in the passive group had an effect on 95% of their
“affective well-being” (Verduyn et al., 2015). Researchers concluded that the passive users saw
their life as being worse off than others through their Facebook (Verduyn et al., 2015). What the
researchers were looking for originally, in where they described as showing signs of “envy” is
also known as FOMO (Verduyn et al., 2015).
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 17
Usually when students do view Facebook at work, they do so secretively, and since do
not have enough time to like or comment on a status, they would just view Facebook passively.
If the students are doing this, then they are not only probably experiencing FOMO, but it might
affecting their well-being. Like it was stated in the beginning of the paper, FOMO can cause
feelings of depression and anxiety to occur, which might cause students to have lower
productivity while on the job.
Fear of Missing Out
The topic of FOMO has been thoroughly discussed in this research proposal and
Przybylski et al. (2013) were the ones who first discovered the negative effects of FOMO. The
researchers had three studies and in the first one, they received a sample of international adults
who responded to a thirty-two Likert scale questionnaire about FOMO (Przybylski et al., 2013).
The researchers pinpointed ten statements that showed a large portion of FOMO, while the
second study obtained data from 1040 men and 1039 women ranging from ages 22 through 65
(Przybylski et al., 2013). They answered the ten question FOMO scale that was developed from
the first study, and measured social media engagement, psychological need satisfaction, overall
life satisfaction, and general mood (Przybylski et al., 2013). What they found was that younger
people, men to be specific, reported as having the higher levels of FOMO, while older people
were not as engrossed with social media, and had greater levels of need and life satisfaction
(Przybylski et al., 2013). Finally in the third study they had first year university students and
wanted to know how FOMO affects their lives; in the study there were twenty undergraduate
men and sixty-seven undergraduate women (Przybylski et al., 2013). Students were asked
questions about their engagements through Facebook, how they feel whenever they use
Facebook and the researchers wanted to know if FOMO was so strong that students were more
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 18
likely to engage in risky behaviors, like checking their social media, while maneuvering a car
(Przybylski et al., 2013). Those who had fear of missing out were more engaged in Facebook and
more distracted not only during lectures in their universities, but also paid more attention to
social media, emails, texting, etc. while driving (Przybylski et al., 2013).
With all of these studies it is easy to see that FOMO occurs mostly in younger students
and FOMO has proved to be negatively associated with satisfaction of their lives and their
overall mood (Verduyn et al., 2015). The more students were unsatisfied with their lives, the
more likely they were to have FOMO. In addition to the negative effects of using social media
frequently, FOMO has also been known to be quite addicting as explored by BCC News School
Report (2015), Chaudhry (2015) and Jones (2014). Not only this, but FOMO is also prevalent in
students that may be bored and or lonely (Verduyn et al., 2015). Verduyen et al. (2015) argued
that there needs to be more work that can investigate how FOMO is displayed in other settings.
One of these settings is FOMO in the workplace whenever current college students may
use their phones to view social media while at work. There has never been a research proposed
about how FOMO can impact the productivity of college student while at work. Even the ideas
of stopping FOMO while at work have been gathered from some of the research mentioned in
this literature review since nobody has created this research yet. It is pertinent to figure out why
some current college students use their phones to check out various social media sites, what they
think about using social media sites in the workplace, if they are experiencing FOMO, and if so,
how FOMO might impact their productivity in the workplace. Organizations, Managers and
Human Resource Officers can benefit from this research study since productivity is on the line;
everyone wants to maximize their profits with little effort. In addition, the health of the student
worker might potentially be at risk when a student is participating in social media in the
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 19
workplace. There have been plenty of studies that have shown that social media can make
younger students more susceptible to depression, anxiety, and general low life satisfaction.
Millennials are some of the brightest people in the workplace, so it is important to keep this
generation engaged and healthy while in the workplace.
Chapter 3
Research Methods
I will use a quantitative approach to run the study and I will use four instruments to gauge
how much FOMO each student experienced, the productivity of each student, the student’s
viewpoints about using social media in the workplace, and the way that the students perceive
themselves. There will be different scales depending on each measured experienced. All of the
measures are all Likert scales so it will be easier to determine quantitative information.
Sample and Procedure:
About 100 undergrad students will participate in the proposed study. The participants
must be between the ages of 18-30 because those are the target demographic that we are trying to
measure. In addition the participants must be working at least 20 hours a week to participate in
the study. Participants will be selected randomly from undergraduate psychology classes and the
entire study will be voluntary. In addition, we will also spread this study out to the Class of 2016
University of Houston Facebook Page, and the University of Tyler Class of 2016 Facebook Page,
to get a wider sample. In return, the participants who successfully complete the study will be
awarded extra credit in their psychology classes at the universities. This study will take
approximately one hour, with each instrument taking approximately twenty five minutes to
complete. Students will be selected randomly and once one hundred undergraduate students are
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 20
chosen, then they will be sent a link to a survey which will measure a range of scales, as well as
basic demographic information. There will be four rounds of survey since I am using four scales
to answer the subproblems and research question. I will follow up with the students after two
days by sending them an email to remind them beforehand that they have a study to complete.
The setting for the students should be at home, or somewhere where the students can concentrate
with little noise. The following are scales that will be used:
Instruments and Scales:
Fear of Missing Out Scale (FoMOs) - (Przybylski, A. K., Murayama, K., DeHaan, C.
R., & Gladwell, V., 2013). This self-report scale was one of the first scales used to determine
FOMO and there were large samples from all over the world. The questions portray FOMO and
the researchers used 32 statements that represented the anxiety and fear that usually comes with
FOMO, and then were able to center in and focused on 10 items that portrayed the highest
amount of FOMO. These 10 questions are how I will measure the level of FOMOs that each
student experiences on a daily basis.
Work Effort Scale – (De Cooman, R., De Gieter, S., Pepermans, R., Jegers, M., & Van
Acker, F. 2009). Effort is really hard to prove and initially I was going to go with a goal theory
questionnaire, but after some research, I found out this scale. It was first created by reviewing all
different theories and research of work effort and then they created this scale (De Cooman et al.,
2009). They used the idea of test and retest to verify that it was reliable and then when they were
done, they labeled it the “Work Effort Scale” (De Cooman et al., 2009). This scale has 10
question on a 1-7 point measure, ranging from fully agree to fully disagree. I will use this scale
to measure the productivity of each student employee on the idea of “direction, persistence, and
intensity” of the work (De Cooman et al., 2009).
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 21
Attitudes Towards and Personal Use of Social Network Sites at the Workplace
Scale: - (Andreassen, C. S., Torsheim, T. and Pallesen, S., 2014). This 13 item scale will
determine what the students think about using social media in the workplace and how often they
use them. It was created by Andreassen et al, 2014 and was evaluated and analyzed before it was
given to the participants to verify that it could be used for the study. The instructions for this
study needed to be tweaked because they were not included in the original study, but the
questions will remain the same so that it will be reliable and valid.
Rosenberg Self-Esteem Scale: - (Rosenberg, M., 1965). This scale has been around for
many years and it mostly used for adolescents (“Rosenberg Self-Esteem Scale”, n.d.). It is been
labeled as being really reliable with the “internal consistency” being at 0.77 and it has a high
reliability for test and retest (“Rosenberg Self-Esteem Scale”, n.d). I will use this scale to
determine the way that the students perceive themselves.
Data Analysis and Methods: I will analyze the ordinal data based on each subproblem to figure
out what the percentage of each given response is. I would also like to input this data on a
statistical and spreadsheet software so I can determine how each responses will differ based on
each demographic. It is anticipated that the students who will measure higher levels of FOMO in
the workplace, will have generally lower life satisfaction which will cause them to be
unproductive at work, than those who rate lower levels of FOMO. This is discussed more in the
anticipated results portion on page 23.
1. What are the negative emotional effects of experiencing FOMO through Social Media in
the workplace and what do students think about using social media in the workplace?
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 22
This subproblem takes into consideration the student’s responses and analyzes how
students may experience negative emotional effects of FOMO on a day to day basis. The data
needed from these responses will come from the students who complete the questions from the
“Fear of Missing Out (FOMO) Scale.” The data will be secured by calculating all of the
responses of the students that answer the questions. The student will decide how true each
statement of the scale is on a 1-5 rating with 1 being “Not at all true of me” and 5 being
“Extremely true of me.” Finally, the data from this scale will be organized and analyzed by each
question so I can determine the percentage of each given response.
I will also try to determine what the student’s perception of themselves are. The data
needed from this will come from the students who complete the questions from the “Rosenberg
Self-Esteem Scale.” The data will be secured by calculating all of the responses of the students
that answer the questions. The student will determine how strongly they agree or disagree with
each statement and there will be four options: “Strongly Agree,” “Agree,” “Disagree,” and
“Strongly Disagree.” Finally, the data from the scale will be organized and analyzed by each
question so I can determine the percentage of each given response.
The students will also respond to what they think about using Social Media in the
Workplace, and the data needed from this will come from the students who complete the
questions from the “Attitudes Towards and Personal Use of Social Network Sites at the
Workplace Scale.” The data will be secured by calculating all of the responses of the students
that answer the questions. The student will decide how true each statement is of their general
experiences on a 1-5 rating with 1 being “Strongly Agree” and 5 being “Strongly Disagree.”
Finally, the data from the scale will be organized and analyzed by each question so I can
determine the percentage of each given response.
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 23
2. How might productivity be affected by using Social Media in the workplace?
The second subproblem is to determine how productivity might be affected by using
social media in the workplace. The data needed from this response will come from the students
who complete the questions from the “Work Effort Scale.” The data will be secured by
calculating all of the responses of the students that answer the questions. The students will decide
how much the student agrees or disagrees with each statement on a 1-7 rating with 1 being “fully
agree” and 7 being “fully disagree.” Finally, the date from the scale will be organized and
analyzed by each questions so I can determine the percentage of each given response.
Study Period: The survey responses that will be provided to participants will be collected over a
two week period of time which equates to two surveys per week. Analyzing the data that was
collected will take approximately two weeks.
Ethical Considerations: All of the studies will be anonymous and I will not know who
answered what questions. There are no major risks to this study, other than students might get a
little tired of answering the questions, or they might be a little anxious or worried whenever they
answer the questions.
Chapter 4
Anticipated Findings
It is anticipated that FOMO might impact the productivity of current college students
who use social media in the workplace. When it comes to answering the subproblems I believe
that the students who use social media in the workplace and are experience FOMO are also more
likely to be anxious and or worried about their jobs, and they probably will have lower self-
esteem, and this will all impact their productivity in the workplace. When answering the second
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 24
part of the first subproblem, I believe that students will not really feel like it is okay to use Social
Media in the workplace, but I think that a lot of them do use it. Finally, to answer the last
subproblem, I believe that productivity might be affected by using Social Media in the workplace
because students are more likely to experience FOMO.
Chapter 5
Summary
The goal of this research proposal is to assess how FOMO might impact the productivity
of current college students who use Social Media in the workplace. This research proposal had
two research questions: what are the negative emotional effects of experiencing FOMO through
Social Media in the workplace and what do students think about using social media in the
workplace; also how might productivity be affected by using Social Media in the workplace?
Reviews from Verduyn et al. (2015) showed that FOMO causes feelings of lower life satisfaction
while Przybylski et al. (2013) showed that FOMO causes feelings of sadness and overall feelings
of depression when FOMO is combined with social media. Most of the current college students
are Millennials, and also Millennials waste the most company time, a whopping two hours each
day (Conner, 2013). Throughout the use of these studies, there is an indication that social media
use in the workplace may cause students to focus more on their social media, experience general
feelings of sadness and negative overall mood, which might lead to lower productivity in the
workplace.
The people that will benefit from this survey are college students, Managers, employees,
students, and organizations. I will be distributing four reputable scales that have been tested for
validity and reliability which will be answered by about one hundred current college students
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 25
who work a minimum of twenty hours a week. The research will be analyzed, graphed, and
measured to determine how FOMO might impact the productivity of current college students
who use Social Media in the workplace.
Conclusion
It is no surprise that when a company hires a student to work for them, they are to remain
focused on the task at hand. Generally though some of these students view social media while at
work and are exposing themselves to being the victims of FOMO. FOMO is the fear that other
people are having fun and being jolly, and you are not there to experience it with them, hence the
fear of missing out on something wonderful (Przybylski et al., 2013). Not only is viewing Social
Media while at work costing employers $650 billion dollars in losses (Federman, 2013), but
whenever people experience FOMO, they are left with feelings of lower life satisfaction and
negative overall mood (Verduyen et al., 2015). My goal is to see what happens whenever
students experience FOMO in the workplace – does this increase or decrease their productivity?
Since younger students are more susceptible to experience FOMO than are older students
(Verduyen et al., 2015), what might the negative emotional effects be of students who experience
FOMO through social media in the workplace? I would also like to know what students think of
using social media in the workplace. This study is important because it will benefit college
students, employees, and organizations. Organizations are going to have to figure out how to
defeat issues such as FOMO so that they can keep, retain, and develop their talented student
employees.
The opposing viewpoints in this research proposal is that whenever used sparingly, social
media is probably a good thing. There are lots of people that use social media sites at a time
whenever they are trying to figure out who they are and what they want to do (Sponcil and
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 26
Gitimu, 2012). Also there are plenty of students who primarily use Social Media to keep up with
family and friends and just use it to connect with people (Utz, Muscanell, Khalid, 2015). I think
that students who experience FOMO are the ones who have office jobs, so this research will
apply to those students more, and might not apply to students that have retail jobs, or other non-
desk jobs. Nonetheless, there are plenty of researchers who have demonstrated the many
negative effects of FOMO, but none have researched how FOMO might impact the productivity
of current college students in the workplace.
Recommendations for Further Study
There are only one hundred participants who are in this study, and they will be mostly
from the south, which means that I will only figure out what the southern region of the US thinks
about the prosed research, and not the rest of the US. In the future, there should be a wider study
to cover students from all over the United States and maybe internationally as well. In addition
this study is only geared towards current college students who work a minimum of twenty hours
a week but in the future it can be geared towards any college students who have a job. This study
is not selective in what kind of work that the students are a part of, but in the future it might be
beneficial to see this study compared to students that work in an office and students that do not
work in an office. It would be interesting to see if the type of work that you do, could impact
how susceptible you are to FOMO, and if you are productive or unproductive at work.
Definitions of Terms
FOMO (Fear Of Missing Out): A constant fear that others might be having fun and you
are not there to experience it with them and you feel as if you are missing out (Przybylski et al.,
2013).
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 27
Social Media: Being available at the tip of your fingers with easy access, being
collaborative, and most importantly being focused on technology (Lanham, 2010). For the
purpose of this study, social media is defined as the use of any of the following platforms:
Facebook, Instagram, Twitter, Snapchat, and LinkedIn.
Productivity: A combination of “what a person does (direction), how hard a person works
(intensity), and how long a person works (persistence)” (De Cooman et al., 2009).
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 28
References
Andreassen, C. S., Torsheim, T. and Pallesen, S. (2014), Predictors of Use of Social Network
Sites at Work - A Specific Type of Cyberloafing. Journal of Computer-Mediated
Communication, 19: 906–921. doi: 10.1111/jcc4.12085
Chaudhry, L. A. (2015). Can You Please Put Your Phone Away? Examining how the FOMO
phenomenon and mobile phone addiction affect human relationships. Poster presented at
the annual Undergraduate Poster Symposium, organized by the Undergraduate Research
Opportunities Program (UROP) and part of VCU Research. Retrieved from
http://scholarscompass.vcu.edu/cgi/viewcontent.cgi?article=1146&context=uresposters
Conner, C. (2013). Who Wastes The Most Time at Work. Forbes.com. Retrieved from
http://www.forbes.com/sites/cherylsnappconner/2013/09/07/who-wastes-the-most-time-
at-work/
De Choudhury, M., Gamon, M., Counts, S., & Horvitz, E. (2013, July). Predicting Depression
via Social Media. Paper presented at The Twenty-Seventh AAAI Conference on
Artificial Intelligence (AAAI-13), Bellevue, Washington, USA. Retrieved from
http://course.duruofei.com/wp-content/uploads/2015/05/Choudhury_Predicting-
Depression-via-Social-Media_ICWSM13.pdf
De Cooman, R., De Gieter, S., Pepermans, R., Jegers, M., & Van Acker, F. (2009). Development
and validation of the Work Effort Scale. European Journal of Psychological
Assessment, 25(4), 266-273.
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 29
Federman, E. (2013, January 30). Recouping $650 Billion in Workplace Social Media Cost. Huff
Post Business. Retrieved from http://www.huffingtonpost.com/eliyahu-federman/social-
media-addiction_b_2480109.html
FOMO: How the Fear of Missing Out drives social media 'addiction. (2015, March 17). BBC
News School Report. Retrieved from http://www.bbc.co.uk/schoolreport/31942696
Hedges, K. (2014, March 27). Do You Have FOMO: Fear Of Missing Out? Forbes.com.
Retrieved from http://www.forbes.com/sites/work-in-progress/2014/03/27/do-you-have-
fomo-fear-of-missing-out/
Kross E, Verduyn P, Demiralp E, Park J, Lee DS, Lin N, et al. (2013) Facebook Use Predicts
Declines in Subjective Well-Being in Young Adults. PLoS ONE 8(8): e69841.
doi:10.1371/journal.pone.0069841
Lanham, J. R. (2010). Social Media and the Workplace. Employment Law Commentary,
Morrison & Foerster LLP, 22. Retrieved from
http://portal.mofo.com/~/media/Files/PDFs/ELC%20Archives/100131ELC_Vol22No1.p
df
Lenhart, A., Purcell, K., Smith, A., & Zickuhr, K. (2010). Social Media & Mobile Internet Use
among Teens and Young Adults. Pew Internet & American Life Project. Retrieved from
http://files.eric.ed.gov/fulltext/ED525056.pdf
Meister, J. C., & Willyerd, K. (2014). The 2020 Workplace. How Innovative Companies Attract,
Develop, and Keep Tomorrow’s Employees Today [Abstract]. Digital Campus. Abstract
retrieved from https://digitalcampus.co.za/sites/default/files/the-2020-workplace-meister-
en-13028-copy.pdf
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 30
Moreno, M. A., Jelenchick, L. A., Egan, K. G., Cox, E., Young, H., Gannon, K. E. and Becker,
T. (2011), Feeling bad on Facebook: depression disclosures by college students on a
social networking site. Depression and Anxiety, 28 (6), 447–455. doi: 10.1002/da.20805
Przybylski, A. K., Murayama, K., DeHaan, C. R., & Gladwell, V. (2013). Motivational,
emotional, and behavioral correlates of fear of missing out. Computers in Human
Behavior, 29, 1841-1848. doi: 10.1016/j.chb.2013.02.014
Rosenberg, M. (1965). Society and the adolescent self-image. Princeton, NJ: Princeton
University Press.
Rosenberg Self-Esteem Scale (SES). (n.d). StatsiticsSolutions. Retrieved from
http://www.statisticssolutions.com/rosenberg-self-esteem-scale-ses/
Safronova, V. (2015, August, 19). On Instagram, the Sumer You’re Not Having. The New York
Times. Retrieved from http://www.nytimes.com/2015/08/20/fashion/on-instagram-the-
summer-youre-not-having.html?_r=0
Sponcil, M., & Gitimu, P. (2012). Use of social media by college students: Relationship to
communication and self-concept. Journal of Technology Research, 4. Retrieved from
http://www.aabri.com/manuscripts/121214.pdf
Verduyn, P., Lee, D. S., Park, J., Shablack, H., Orvell, A., Bayer, Ybarra, O., Jonides, J., &
Kross, E. (2015). Passive Facebook usage undermines affective well-being: Experimental
and longitudinal evidence. Journal of Experimental Psychology: General, 144, 480-488.
http://dx.doi.org/10.1037/xge0000057
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 31
Utz, S., Muscanell, N., & Khalid, C. (2015). Snapchat elicits more jealousy than Facebook: a
comparison of Snapchat and Facebook use. Cyberpsychology, Behavior, and Social
Networking, 18, 141-146. doi: 10.1089/cyber.2014.0479
William Fry Employment Report 2013: Social Media in the Workplace. (2013). William Fry.
Retreived from www.iia.ie/resources/download/604/
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 32
Appendix
Fear Of Missing Out Scale: (Przybylski, A. K., Murayama, K., DeHaan, C. R., & Gladwell,
V., 2013)
Participant Instructions:
Below is a collection of statements about your everyday experience. Using the scale provided
please indicate how true each statement is of your general experiences. Please answer according
to what really reflects your experiences rather than what you think your experiences should be.
Please treat each item separately from every other item.
Response Anchors
Not at all true of me | 1
Slightly true of me | 2
Moderately true of me | 3
Very true of me | 4
Extremely true of me | 5
Items:
1. I fear others have more rewarding experiences than me.
2. I fear my friends have more rewarding experiences than me.
3. I get worried when I find out my friends are having fun without me.
4. I get anxious when I don't know what my friends are up to.
5. It is important that I understand my friends "in jokes."
6. Sometimes, I wonder if I spend too much time keeping up with what is going on.
7. It bothers me when I miss an opportunity to meet up with friends.
8. When I have a good time it is important for me to share the details online (e.g. updating
status).
9. When I miss out on a planned get-together it bothers me.
10. When I go on vacation, I continue to keep tabs on what my friends are doing.
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 33
Work Effort Scale: De Cooman et al. (2009)
Below you will find a set of statements concerning the execution of your job. Please indicate to
what extent you agree or disagree with each statement based on the following 1-7 rating: 1
means “fully agree” while 7 means “fully disagree”
1. I do not give up quickly when something does not work well.
2. I really do my best to get my work done, regardless of potential difficulties
3. When I start an assignment I pursue it to the end.
4. I do my best to do what is expected of me.
5. I am trustworthy in the execution of the tasks that are assigned to me.
6. I really do my best to achieve the objectives of the organization.
7. I think of myself as a hard worker.
8. I really do my best in my job.
9. I put a lot of energy into the tasks that I commence.
10. I always exert equally hard during the execution of my job.
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 34
Attitudes Towards and Personal Use of Social Network Sites at the Workplace Scale:
(Andreassen, C. S., Torsheim, T. and Pallesen, S., 2014). (Note SNS means Social
Networking Sites)
Below is a collection of statements about your everyday personal experience regarding the use of
Facebook/Twitter or other Social Network Sites (SNS) and should not be based on your job-
related experiences. Please use the scale provided to indicate how true each statement is of your
general experiences:
1 = Strongly Disagree 2 = Disagree 3 = Neither agree nor disagree 4 = Agree 5 = Strongly
Agree.
1. It is ok to spend time at work maintaining friendships in SNSs such as Facebook/Twitter
2. Spending time at work on Facebook/Twitter increases job satisfaction
3. Job performance is lowered if one uses Facebook/Twitter during working hours
4. It does not disturb work if one sometimes visits Facebook/Twitter during working hours
5. Visiting Facebook/Twitter during working hours can inspire one to work better
6. Job and SNSs such as Facebook and Twitter do not go together
7. I visit Facebook/Twitter almost daily during working hours
8. If nobody could discover it, I would spend more time on Facebook/Twitter during
working hours
9. If I have the opportunity, I like to visit Facebook/Twitter during working hours
10. I am often so curious about what's happened on Facebook/Twitter or other SNSs that I
can't resist visiting these sites during working hours
11. I monitor what's happening with my friends via Facebook/Twitter or other SNSs during
working hours
12. I often read or post on Facebook/Twitter or other SNSs during working hours
13. I often chat on Facebook/Twitter or other SNSs during working hours
FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 35
Rosenberg Self-Esteem Scale: (Rosenberg, M., 1965).
Instructions
Below is a list of statements dealing with your general feelings about yourself. Please indicate
how strongly you agree or disagree with each statement.
1. On the whole, I am satisfied with myself.
Strongly Agree Agree Disagree Strongly Disagree
2. At times I think I am no good at all.
Strongly Agree Agree Disagree Strongly Disagree
3. I feel that I have a number of good qualities.
Strongly Agree Agree Disagree Strongly Disagree
4. I am able to do things as well as most other people.
Strongly Agree Agree Disagree Strongly Disagree
5. I feel I do not have much to be proud of.
Strongly Agree Agree Disagree Strongly Disagree
6. I certainly feel useless at times.
Strongly Agree Agree Disagree Strongly Disagree
7. I feel that I'm a person of worth, at least on an equal plane with others.
Strongly Agree Agree Disagree Strongly Disagree
8. I wish I could have more respect for myself.
Strongly Agree Agree Disagree Strongly Disagree
9. All in all, I am inclined to feel that I am a failure.
Strongly Agree Agree Disagree Strongly Disagree
10. I take a positive attitude toward myself.
Strongly Agree Agree Disagree Strongly Disagree

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FOMO (Fear of Missing Out) and how it affects College Students at Work

  • 1. Running Head: FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK FOMO (Fear of Missing Out) and how it affects College Students in the Workplace Eda Talushllari The University of Texas at Tyler December 6, 2015
  • 2. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 1 Table of Contents Chapter 1_____________________________________________________________________4 Introduction_____________________________________________________________4 Research Problem______________________________________________________________6 Significance of the Study__________________________________________________8 Research Questions______________________________________________________10 Chapter 2____________________________________________________________________11 Literature Review_______________________________________________________11 Social Media & Its Relevance to Work and Productivity_________________________11 Feelings Associated with Using Social Media Frequently________________________12 Addictive Nature of Social Media & What Students Think about Using Social Media__15 Passive Facebook Usage__________________________________________________16 Fear of Missing Out_____________________________________________________17 Chapter 3____________________________________________________________________19 Research Methods_______________________________________________________19 Sample Procedure_______________________________________________________19 Instruments & Scales ____________________________________________________20 Fear of Missing Out Scale___________________________________________20
  • 3. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 2 Work Effort Scale_________________________________________________20 Attitudes Towards and Personal Use of Social Network Sites at the Workplace_21 Rosenberg Self-Esteem Scale________________________________________21 Data Analysis & Methods_________________________________________________21 Study Period___________________________________________________________23 Ethical Considerations___________________________________________________23 Chapter 4____________________________________________________________________23 Anticipated Findings_____________________________________________________23 Chapter 5____________________________________________________________________24 Summary______________________________________________________________24 Conclusion____________________________________________________________25 Recommendations for Further Study________________________________________26 Definition of Terms____________________________________________________________26 References___________________________________________________________________28 Appendix 1__________________________________________________________________32 Fear of Missing Out Scale_________________________________________________32 Work Effort Scale_______________________________________________________33 Attitudes Towards and Personal Use of Social Network Sites at the Workplace_______34
  • 4. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 3 Rosenberg Self-Esteem Scale______________________________________________35
  • 5. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 4 FOMO (Fear of Missing Out) and how it affects College Students in the Workplace Chapter 1 Introduction Wherever you go, you are constantly seeing people on their phones. They could be taking a selfie, looking up something or using their phones as a GPS. If they are young, then they are probably using it to view social media. Social media has completely changed the way we view things. In the past, if you wanted to find out what somebody was doing that day, you would call them, but nowadays we can look at their Instagram, or we can see their story on Snapchat of what they did. Everywhere you go it seems that people are posting, tweeting, liking, sharing, instagramming, and snapchatting with one another. It has almost become like a competition to have the most followers, friends, likes, and so forth. The way we communicate through social media and the negative consequences of interacting this way has not been fully studied. Social media is an evolving world where people can post and share bits and pieces of their lives to other people, such as their acquaintances, friends, and/or family (Lanham, 2010). Social media is defined as being available at the tip of your fingers with easy access, being collaborative, and most importantly being focused on technology (Lanham, 2010). The younger crowds are the ones who mostly use social media and in fact, about 72% of adults who are under thirty, use social media platforms (Lenhart, Purcell, Smith, & Zickuhr, 2010). In 2012, the average student spent “47 minutes a day on Facebook” alone (Sponcil & Gitimu, 2012). Whenever you think about other types of social media, like Instagram, Twitter, Snapchat, and even a professional one, LinkedIn, the number of times spent visiting and interacting on these social media increases tremendously.
  • 6. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 5 It is important to note that not all social media are bad, and when used sparingly, there is no doubt that it can be a good and healthy thing. Research by Sponcil and Gitimu (2012) suggest that people under thirty are the ones who most frequently use social media sites because they are at a time where they are trying to figure out who they are, and where they are in the grand scheme of things. Not only is this true, but the main reason why college students use social media is because they want to connect with their family and friends (Utz, Muscanell, Khalid, 2015). Even if these students are not talking to their family and friends every day, it is still very important for them to see what their family and friends are up to (Sponcil & Gitimu, 2012). They have a constant need to know what their peers and family are doing. Social media has shifted a lot throughout the years. A while ago, blogging was how people communicated to one another, but now it seems that students are moving away from blogging style related social media, called “macro-blogging”, to social media that allows users to periodically update their status, called “micro-blogging” – Facebook is an example of micro- blogging (Lenhart et al., 2010). New research however takes it a step further and claims that social media sites like Facebook are being used less and less and “photo-sharing” style apps, like the “self-destructing app Snapchat” are being used more and more (Utz & Khalid, 2015). Students seem like they are talking less and less now, and instead of writing about something exciting happening in their lives, they would rather take a picture and post it on platforms such as Snapchat or Instagram. The trouble occurs whenever college students rely too much on social media, because they are not only creating a sort online “virtual identity” but, also an “ideal self” in where the ultimate goal is to earn the most likes and shares (Sponcil & Gitimu, 2012). Whoever has the most likes and shares on a photo or a status, wins the implied popularity contest. This online perceived self comes with a price since more and more college students are
  • 7. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 6 starting to see that feelings of jealousy and envy towards one another are occurring (Verduyn et al., 2015). This feeling of jealousy and envy are one of the causes of the fear of missing out, or FOMO. Social media becomes even worse whenever people aimlessly scroll through it. Oftentimes, whenever students view social media, such as Facebook, students are not communicating but simply mindlessly scrolling through their newsfeed (Soncil & Gitimu, 2012). An active student, however, would post, comment, and like other people’s status, pictures, and so forth (Verduyn et al., 2015). Simply viewing information on social media without being active and interacting with anyone is called being passive (Verduyn et al., 2015). Viewing Facebook passively comes with a price as FOMO increases (Verduyn et al., 2015). FOMO has been getting a lot of attention in the news lately, but in laymen’s terms, FOMO is defined as a constant fear that others might be having fun and you are not there to experience it with them and you feel as if you are missing out (Przybylski, Murayama, DeHaan, & Gladwell 2013). Hedges (2014) mentioned that in addition to social media, FOMO is also prevalent in the workplace and has been known to cause people feeling withdrawn and disappointed in their work environment, which occurs most whenever people view social media. Other research suggests that when social media is combined with FOMO, people experienced sadness and overall feelings of depression, “general unhappiness”, and “negative mood or depressed feelings” (Przybylski et al., 2013). Not surprisingly, a lot of young adults have experienced FOMO, almost seventy-five percent of them (Przybylski et al., 2013). Therefore with more college students entering the workforce, and with social media use increasing tremendously, the purpose of this study is to assess how FOMO might impact the productivity of current college students who use social media in the workplace. Research Problem
  • 8. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 7 Whenever college students accept a job offer, they are expected by their employer to work diligently and not waste company time with frivolous things such as checking social media. Oftentimes, due to a variety of reasons, many employees still engage in social media, despite the wishes of their employer. Not only is this considered stealing company time, but also some companies have very strict rules for employees engaging in social media (Lanham, 2010). Social media creates a huge threat for the employers, because some employees can unknowingly share very private company material, and some employers even go as far as having installed programs to view if their employees are using social media while on the job (Lanham, 2010). With this huge risk associated, it should be obvious that current college students should not be using social media while at work. Of course, many of them do, and FOMO is one reason why college students tend to check their social media in the workplace. According to Przybylski et al. (2013), FOMO is caused by an urge to continuously stay up to date with what other people are doing; it almost seems like they cannot help it. In fact, other research shows that FOMO can be quite addicting as explained later on in the literature review (Chaudhry, 2015). Since college students have an urge to be up to date with what their friends and family are doing, then how will they stop themselves from checking these social media so that they can focus on completing their assignments at work? In social media, a lot of people want to only show themselves in the best positive light, while the negative life progressions are never posted or talked about (Verduyn et al., 2015). So then how does a college student feel if all of their friends and family are posting on social media about doing well in life? Does experiencing FOMO from social media while at work, make them want to become more productive, or less productive? Therefore, the goal of this research is to assess how FOMO might impact the productivity of current college students who use social
  • 9. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 8 media in the workplace. Individuals who are current college students, and are employed for at least 20 hours a week, will be asked a series of measures that will determine if FOMO has any effects on their productivity in the workplace. Significance of the Study Just Googling FOMO can show up many articles from Forbes, to the New York Times, but whenever it is put into perspective, FOMO is still a relatively new and unexplored aspect of social media usage. Perhaps the reason why it is so new is because not a lot of people have heard of it. However, as more and more people start using social media, it is expected that the research of FOMO might flourish. Whenever college student workers are viewing social media while at work, they are able to see many posts by many friends and family members, and if these friends or family members are perceived as having more fun than they are, then FOMO has occurred. Safronova (2015) suggests that whenever an employee sees these posts, especially in the summer, they think “they’re having a fabulous summer while you, poor soul trapped in a cubicle, are not.” Although Safronova humorously stated this, her argument is not an invalid one. Even though someone might catch up with an old friend on Facebook, they can still feel poorly when they find out how much their friends have accomplished (Verduyn et al., 2015). When scrolling through social media, FOMO might occur, and hence employers would have not only a disengaged employee who is wasting company time by checking their social media, but also one that is affected by FOMO. In recent studies FOMO has said to cause envious feelings and it is also experienced more by younger students (Verduyn et al., 2015; Przybylski et al., 2013). A similar situation happens whenever FOMO occurs while viewing social media in
  • 10. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 9 the workplace. If a friend of an individual posted about getting a really high paying and prestigious job, and they saw this post while working, Verduyn (2015) suggests that it would potentially cause a feeling of envy. This envy might affect their productivity and their attitude towards their job and, like Hedges (2014) stated, they might experience a lingering feeling of “never being in the right place with our careers.” Employees in the workplace already waste a considerable amount of time from gossiping, online shopping, or browsing the web (Conner, 2013). Social media is a major contributor to all this time being lost (Conner, 2013) and viewing social media in the workplace is costing employers about $650 billion dollars in losses (Federman, 2013). Millennials or people born between the years of 1982 to 2004, are the ones who waste the most time at work due to having quick access to the Internet and their mobile phones (Conner, 2013). Since most of the existing or current college students are Millennials, companies are going to have to figure out how to make work challenging and interesting so that colleges student workers will not be tempted to use or spend company time to check social media. This way the employee is happy and content and employers can make sure that their employees are not wasting company time. These are the kinds of situations that employers need to be aware of, especially since younger students are now in the workplace. According to Mesiter and Willyerd (2014), by 2020 “employers will face a huge challenge: to recruit, develop and motivate employees of all ages and backgrounds.” In addition, by 2020, it will be even more difficult for managers to hire, cultivate and inspire the work force since there will be “five generations of employees” who will be working in the same roof (Mesiter & Willyerd, 2014). If the use of social media continues to increase, employers are going to have to figure out how to tackle issues such as FOMO in the
  • 11. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 10 workplace and make sure that their employees are not only content, but challenged and engaged while at work. Research Questions(s) The purpose of this study is to assess how FOMO might impact the productivity of current college students who use social media in the workplace. In addition, the following questions will be answered: 1. What are the negative emotional effects of experiencing FOMO through Social Media in the workplace and what do students think about using social media in the workplace? 2. How might productivity be affected by using Social Media in the workplace? Assumptions: For the purpose of this study, it is safe to assume that all of the students who will take the surveys are current four year university students and are working at least twenty hours a week. In addition to this, they need to use social media on a daily basis while on the job. We will also assume that they are being truthful and honest when taking the survey measures. Limitations: In this research proposal, social media is referred to as Facebook, Instagram, Twitter, Snapchat, and LinkedIn. The limitation in this research study is that this study will be only geared to current working college students. The information gathered from this study will be all online based, so we cannot prove that the persons taking it are current college students who are working twenty hours a week, but it will only be distributed to college sites like a University of Houston Facebook page or University of Texas at Tyler Blackboard. We are assuming that college students know how honestly answer survey measures based on the scales that we will provide.
  • 12. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 11 Chapter 2 Literature Review As social media continues to rise, so do the issues associated with it. More and more people are using not only using social media to keep up with family and friends, but are comparing themselves with their family and friends, which is usually when FOMO occurs. This literature review will cover social media and its relevance to work and productivity, the feelings associated with using social media frequently, the addictive nature of social media and what students think about social media, passive Facebook usage, and finally Fear of Missing Out. Social Media and its Relevance to Work and Productivity Lanham, (2010) whose wrote in an employment law commentary article, discussed Millennials in his research studies and found out that 73% of teenagers use social networking sites, while 72% of 17-29 year olds used social networking sites, with Facebook being the largest social networking in use. The bulk of the article was spent discussing social media and why the use of it during work might be a problem (Lanham, 2010). The article argues that in order for companies to have an effective social media program, they need to have both a written policy and train managers in that policy, but the greatest method is to let employees know to keep their individual and professional online lives separate (Lanham, 2010). Employee average fifty-six minutes a day on social networking sites whenever they are at work, and about 81% of employees admitted to using social networking sites at work, as stated on a recent survey in Ireland (“William Fry”, 2013). There were 47% of employers who thought that accessing social media sites while at work diminishes productivity (“William Fry”, 2013). Whenever you compare these statistics to those of Millennial college students, who are known
  • 13. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 12 for wasting the most company time, a whopping 2 hours is wasted each day while on the job (Conner, 2013). This equates to forty hours of month that are wasted, just by Millennials alone (Conner, 2013). If we assumed the average pay of a Millennial at work is $15 an hour then they would be wasting $600.00 of company money. More shockingly, Conner (2013) said that Millennials use their mobile devices for up to 7.5 hours in a day. The fear of missing out is a major contributor to why college students are viewing social media. Not to mention that there are a lot of negative feelings associated with FOMO, as you will soon discover. Social media also may cause employees to divert their attention to their networking sites, instead of their job, and may cause employees to become less productive. In addition to this, managers are starting to figure out that using social media while at work is not always a good thing, and can lead to many consequences on the perspective of the employee who may be experiencing FOMO. Feelings Associated with using Social Media Frequently There is no doubt that daily social media usage has negative effects on individuals. In fact, Moreno et al. (2011) wanted to see if you could determine “depression references” through Facebook statuses. She and the other researchers evaluated the statuses of 200 profiles of Sophomore and Junior undergraduates with 43.5 % being females and the average age being 20 years and they wanted see if they could meet the DSM requirements for a “depression symptom or a major depressive episode” or MDE (Moreno et al., 2011). They were looking for students that showed depression symptoms such as “depressed mood, hopelessness, and sleep difficulties” and found out that 25% of profiles displayed depressive symptoms and only 2.5% showed criteria for a MDE (Moreno et al., 2011). They also found out that the more likely that students used their Facebook, the more likely they were to “display a reference to depression” (Moreno et
  • 14. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 13 al., 2011). Since Moreno et al, (2011) only evaluated Facebook statuses, it can be argued that this number would increase tremendously had they also looked at uploaded pictures, videos, music, etc. Had this research covered other types of social media like Twitter and/or Instagram, the number of college students showing depressive symptoms would again, probably be much higher. Another set of researchers, De Choudhury, Gamon, Horvitz and Counts (2013) wanted to find out if it would be possible to predict depression based on tweets that college students had shared on Twitter. They looked at the tweets of people that were currently diagnosed as being depressed, and then went back to the student’s Twitter a year ago from the date they were diagnosed, to see if they would have come to the same conclusion (De Choudhury, Gamon, Horvitz & Counts, 2013). For example if the individual was diagnosed as being depressed, on 23 of July 2015, then the researchers would go back a year, which would be 23 July 2014. There were 243 males and 233 females with an average age of 25, and they found out that 36% of these users “scored positive for depression” (De Choudhury, Gamon, Horvitz & Counts, 2013). Unlike Moreno, De Choudhury et al, (2013) found that the more that the people were depressed, the less they tweeted, but they did have a “greater negative emotion”. There is an inherent bias in this study since the researchers knew who was depressed prior to the study, and as a result, they were unable to get similar findings like Moreno et al, (2011) did. If the researchers had not known who was diagnosed as being depressed, then they might have gotten similar results like Moreno et al, (2011). Since more than a billion individuals use the social networking site Facebook, Kross et al. (2013) wanted to see how much daily Facebook usage impacted how a student felt in their present moment and how content they are in their present state. They did this by text messaging
  • 15. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 14 students five times per day, for a grand total of two weeks, and the students had to take a questionnaire in where they were asked five questions about if they were worried, lonely, how often they had used Facebook since the text message, and if they had talked to someone through face to face or through the phone conversations since the text message, etc. (Kross et al., 2013). The average age of the students in this group was 19.52 and they found that not only did the students feel worse after being on Facebook, but they felt less content with their present lives (Kross et al., 2013). Newer research by Utz and Khalid (2015) states that Facebook is being used less and image focused Medias like the popular app, Snapchat, are being used more and more. The research done by Utz and Khalid (2015) involved couples that were using Snapchat and Facebook. They found out that the partners of the couples evoked more feelings of romantic jealousy in Snapchat than in Facebook (Utz & Khalid, 2015). This was due because Snapchat is geared as more of a personal app, whereas Facebook is viewable by a larger audience (Utz & Khalid, 2015). Since using Facebook daily impacts student’s behaviors, and Snapchat elicits feelings of romantic jealousy, it would be interesting to find out if FOMO, or Fear of Missing Out is a cause of this jealousy. None of the researchers designed their studies on FOMO, but it does touch on a lot of the same emotions associated with FOMO. When people are at the workplace, they might be viewing their social media and find themselves experiencing FOMO, and afterwards it is expected that they would end up feeling pretty bad about themselves (Przybylski et al., 2013). The assumption is that this person would not be motivated to work as hard as they did prior to experiencing FOMO, and in fact, it can be argued, that their productivity would decline tremendously. Feelings of jealousy would ensue since they would think that their friends and family are having so much fun on these social media sites, while they have to do tedious assignments at work. It is also assumed that younger students
  • 16. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 15 experience FOMO way more than older students because they are more connected to social media on a personal and emotional level. Addictive Nature of Social Media and what Students Think about Using Social Media On a school report by BBC News, nine students who were in the year eleven (this equates to 15-16 years of age) wanted to see if they could go a whole week without social media. One of the students reported as feeling “more disconnected” and “isolated” while another one said that there was a pressuring thought that told him that he should check Facebook; he compared that pressuring thought to a drug and that it “had capability to do harm like a drug” (“FOMO: How the Fear of Missing Out,” 2015). Out of the nine students that participated, only three made it past the whole week. This is not surprising that social media is compared to drugs, since a lot of other researchers have come to a similar conclusion. In fact Chaudhry (2015) argued that people that were addicted to social media wanted to know what was happening within their social networks and argued that social media is the best way to do this. The research also indicated that the addiction to social media is not only tied with “loneliness and depression”, but the more that individuals used social media, the more likely they were to have loss of face to face conversations (Chaudhry, 2015). The researchers also suggested that the addiction to social media can be caused by FOMO and that 75% of young adults reported that they had felt FOMO whenever they used social media (Chaudhry, 2015). Recent research by Jones (2014) signifies that most students know that they are addicted to their phones. Out of sixty-five survey respondents from college students aged 18-22, Jones (2014) found out that 77.4% of students felt “disconnected”, 25.8% felt “naked”, and 25.8% felt “stressed” whenever they did not have their phones on them. There is a feeling of FOMO occurring since the students in the research said
  • 17. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 16 that they want to always know whenever things are happening within their social media circle, and cellphones allow them to figure that information out in seconds (Jones, 2014). In conclusion, students know that there are “negative psychological effects” on the “self- esteem” that students have, because of their obsession with technology (Jones, 2014). While on the job, students may know that if they were to view Facebook, then the fear of missing out might occur, yet they still do it. This research shows that students sometimes cannot help it, and it is an addictive nature to social mdia. Passive Facebook Usage Verduyn et al. (2015) takes a similar approach like Kross et al. (2013) did in where the researchers wanted to figure out if using Facebook passively instead of actively (i.e. just scrolling through Facebook, instead of talking to someone through writing on their wall, through Facebook messaging etc.) affected students’ health. The study had eighty-four undergraduate students in where the average age was 19.93 (Verduyn et al., 2015). The students were placed in a laboratory in where they answered similar questions to the questions that Kross asked (how are you feeling, how lonely are you, etc) (Verduyn et al., 2015). Then the students were assigned to engage in Facebook, either actively or passively and describe how they were feeling afterwards. The researchers made sure that those who did not follow rules were taken out of analysis since they had recorded what the students did, and then viewed it afterwards (Verduyn et al., 2015). They concluded that those who were in the passive group had an effect on 95% of their “affective well-being” (Verduyn et al., 2015). Researchers concluded that the passive users saw their life as being worse off than others through their Facebook (Verduyn et al., 2015). What the researchers were looking for originally, in where they described as showing signs of “envy” is also known as FOMO (Verduyn et al., 2015).
  • 18. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 17 Usually when students do view Facebook at work, they do so secretively, and since do not have enough time to like or comment on a status, they would just view Facebook passively. If the students are doing this, then they are not only probably experiencing FOMO, but it might affecting their well-being. Like it was stated in the beginning of the paper, FOMO can cause feelings of depression and anxiety to occur, which might cause students to have lower productivity while on the job. Fear of Missing Out The topic of FOMO has been thoroughly discussed in this research proposal and Przybylski et al. (2013) were the ones who first discovered the negative effects of FOMO. The researchers had three studies and in the first one, they received a sample of international adults who responded to a thirty-two Likert scale questionnaire about FOMO (Przybylski et al., 2013). The researchers pinpointed ten statements that showed a large portion of FOMO, while the second study obtained data from 1040 men and 1039 women ranging from ages 22 through 65 (Przybylski et al., 2013). They answered the ten question FOMO scale that was developed from the first study, and measured social media engagement, psychological need satisfaction, overall life satisfaction, and general mood (Przybylski et al., 2013). What they found was that younger people, men to be specific, reported as having the higher levels of FOMO, while older people were not as engrossed with social media, and had greater levels of need and life satisfaction (Przybylski et al., 2013). Finally in the third study they had first year university students and wanted to know how FOMO affects their lives; in the study there were twenty undergraduate men and sixty-seven undergraduate women (Przybylski et al., 2013). Students were asked questions about their engagements through Facebook, how they feel whenever they use Facebook and the researchers wanted to know if FOMO was so strong that students were more
  • 19. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 18 likely to engage in risky behaviors, like checking their social media, while maneuvering a car (Przybylski et al., 2013). Those who had fear of missing out were more engaged in Facebook and more distracted not only during lectures in their universities, but also paid more attention to social media, emails, texting, etc. while driving (Przybylski et al., 2013). With all of these studies it is easy to see that FOMO occurs mostly in younger students and FOMO has proved to be negatively associated with satisfaction of their lives and their overall mood (Verduyn et al., 2015). The more students were unsatisfied with their lives, the more likely they were to have FOMO. In addition to the negative effects of using social media frequently, FOMO has also been known to be quite addicting as explored by BCC News School Report (2015), Chaudhry (2015) and Jones (2014). Not only this, but FOMO is also prevalent in students that may be bored and or lonely (Verduyn et al., 2015). Verduyen et al. (2015) argued that there needs to be more work that can investigate how FOMO is displayed in other settings. One of these settings is FOMO in the workplace whenever current college students may use their phones to view social media while at work. There has never been a research proposed about how FOMO can impact the productivity of college student while at work. Even the ideas of stopping FOMO while at work have been gathered from some of the research mentioned in this literature review since nobody has created this research yet. It is pertinent to figure out why some current college students use their phones to check out various social media sites, what they think about using social media sites in the workplace, if they are experiencing FOMO, and if so, how FOMO might impact their productivity in the workplace. Organizations, Managers and Human Resource Officers can benefit from this research study since productivity is on the line; everyone wants to maximize their profits with little effort. In addition, the health of the student worker might potentially be at risk when a student is participating in social media in the
  • 20. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 19 workplace. There have been plenty of studies that have shown that social media can make younger students more susceptible to depression, anxiety, and general low life satisfaction. Millennials are some of the brightest people in the workplace, so it is important to keep this generation engaged and healthy while in the workplace. Chapter 3 Research Methods I will use a quantitative approach to run the study and I will use four instruments to gauge how much FOMO each student experienced, the productivity of each student, the student’s viewpoints about using social media in the workplace, and the way that the students perceive themselves. There will be different scales depending on each measured experienced. All of the measures are all Likert scales so it will be easier to determine quantitative information. Sample and Procedure: About 100 undergrad students will participate in the proposed study. The participants must be between the ages of 18-30 because those are the target demographic that we are trying to measure. In addition the participants must be working at least 20 hours a week to participate in the study. Participants will be selected randomly from undergraduate psychology classes and the entire study will be voluntary. In addition, we will also spread this study out to the Class of 2016 University of Houston Facebook Page, and the University of Tyler Class of 2016 Facebook Page, to get a wider sample. In return, the participants who successfully complete the study will be awarded extra credit in their psychology classes at the universities. This study will take approximately one hour, with each instrument taking approximately twenty five minutes to complete. Students will be selected randomly and once one hundred undergraduate students are
  • 21. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 20 chosen, then they will be sent a link to a survey which will measure a range of scales, as well as basic demographic information. There will be four rounds of survey since I am using four scales to answer the subproblems and research question. I will follow up with the students after two days by sending them an email to remind them beforehand that they have a study to complete. The setting for the students should be at home, or somewhere where the students can concentrate with little noise. The following are scales that will be used: Instruments and Scales: Fear of Missing Out Scale (FoMOs) - (Przybylski, A. K., Murayama, K., DeHaan, C. R., & Gladwell, V., 2013). This self-report scale was one of the first scales used to determine FOMO and there were large samples from all over the world. The questions portray FOMO and the researchers used 32 statements that represented the anxiety and fear that usually comes with FOMO, and then were able to center in and focused on 10 items that portrayed the highest amount of FOMO. These 10 questions are how I will measure the level of FOMOs that each student experiences on a daily basis. Work Effort Scale – (De Cooman, R., De Gieter, S., Pepermans, R., Jegers, M., & Van Acker, F. 2009). Effort is really hard to prove and initially I was going to go with a goal theory questionnaire, but after some research, I found out this scale. It was first created by reviewing all different theories and research of work effort and then they created this scale (De Cooman et al., 2009). They used the idea of test and retest to verify that it was reliable and then when they were done, they labeled it the “Work Effort Scale” (De Cooman et al., 2009). This scale has 10 question on a 1-7 point measure, ranging from fully agree to fully disagree. I will use this scale to measure the productivity of each student employee on the idea of “direction, persistence, and intensity” of the work (De Cooman et al., 2009).
  • 22. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 21 Attitudes Towards and Personal Use of Social Network Sites at the Workplace Scale: - (Andreassen, C. S., Torsheim, T. and Pallesen, S., 2014). This 13 item scale will determine what the students think about using social media in the workplace and how often they use them. It was created by Andreassen et al, 2014 and was evaluated and analyzed before it was given to the participants to verify that it could be used for the study. The instructions for this study needed to be tweaked because they were not included in the original study, but the questions will remain the same so that it will be reliable and valid. Rosenberg Self-Esteem Scale: - (Rosenberg, M., 1965). This scale has been around for many years and it mostly used for adolescents (“Rosenberg Self-Esteem Scale”, n.d.). It is been labeled as being really reliable with the “internal consistency” being at 0.77 and it has a high reliability for test and retest (“Rosenberg Self-Esteem Scale”, n.d). I will use this scale to determine the way that the students perceive themselves. Data Analysis and Methods: I will analyze the ordinal data based on each subproblem to figure out what the percentage of each given response is. I would also like to input this data on a statistical and spreadsheet software so I can determine how each responses will differ based on each demographic. It is anticipated that the students who will measure higher levels of FOMO in the workplace, will have generally lower life satisfaction which will cause them to be unproductive at work, than those who rate lower levels of FOMO. This is discussed more in the anticipated results portion on page 23. 1. What are the negative emotional effects of experiencing FOMO through Social Media in the workplace and what do students think about using social media in the workplace?
  • 23. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 22 This subproblem takes into consideration the student’s responses and analyzes how students may experience negative emotional effects of FOMO on a day to day basis. The data needed from these responses will come from the students who complete the questions from the “Fear of Missing Out (FOMO) Scale.” The data will be secured by calculating all of the responses of the students that answer the questions. The student will decide how true each statement of the scale is on a 1-5 rating with 1 being “Not at all true of me” and 5 being “Extremely true of me.” Finally, the data from this scale will be organized and analyzed by each question so I can determine the percentage of each given response. I will also try to determine what the student’s perception of themselves are. The data needed from this will come from the students who complete the questions from the “Rosenberg Self-Esteem Scale.” The data will be secured by calculating all of the responses of the students that answer the questions. The student will determine how strongly they agree or disagree with each statement and there will be four options: “Strongly Agree,” “Agree,” “Disagree,” and “Strongly Disagree.” Finally, the data from the scale will be organized and analyzed by each question so I can determine the percentage of each given response. The students will also respond to what they think about using Social Media in the Workplace, and the data needed from this will come from the students who complete the questions from the “Attitudes Towards and Personal Use of Social Network Sites at the Workplace Scale.” The data will be secured by calculating all of the responses of the students that answer the questions. The student will decide how true each statement is of their general experiences on a 1-5 rating with 1 being “Strongly Agree” and 5 being “Strongly Disagree.” Finally, the data from the scale will be organized and analyzed by each question so I can determine the percentage of each given response.
  • 24. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 23 2. How might productivity be affected by using Social Media in the workplace? The second subproblem is to determine how productivity might be affected by using social media in the workplace. The data needed from this response will come from the students who complete the questions from the “Work Effort Scale.” The data will be secured by calculating all of the responses of the students that answer the questions. The students will decide how much the student agrees or disagrees with each statement on a 1-7 rating with 1 being “fully agree” and 7 being “fully disagree.” Finally, the date from the scale will be organized and analyzed by each questions so I can determine the percentage of each given response. Study Period: The survey responses that will be provided to participants will be collected over a two week period of time which equates to two surveys per week. Analyzing the data that was collected will take approximately two weeks. Ethical Considerations: All of the studies will be anonymous and I will not know who answered what questions. There are no major risks to this study, other than students might get a little tired of answering the questions, or they might be a little anxious or worried whenever they answer the questions. Chapter 4 Anticipated Findings It is anticipated that FOMO might impact the productivity of current college students who use social media in the workplace. When it comes to answering the subproblems I believe that the students who use social media in the workplace and are experience FOMO are also more likely to be anxious and or worried about their jobs, and they probably will have lower self- esteem, and this will all impact their productivity in the workplace. When answering the second
  • 25. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 24 part of the first subproblem, I believe that students will not really feel like it is okay to use Social Media in the workplace, but I think that a lot of them do use it. Finally, to answer the last subproblem, I believe that productivity might be affected by using Social Media in the workplace because students are more likely to experience FOMO. Chapter 5 Summary The goal of this research proposal is to assess how FOMO might impact the productivity of current college students who use Social Media in the workplace. This research proposal had two research questions: what are the negative emotional effects of experiencing FOMO through Social Media in the workplace and what do students think about using social media in the workplace; also how might productivity be affected by using Social Media in the workplace? Reviews from Verduyn et al. (2015) showed that FOMO causes feelings of lower life satisfaction while Przybylski et al. (2013) showed that FOMO causes feelings of sadness and overall feelings of depression when FOMO is combined with social media. Most of the current college students are Millennials, and also Millennials waste the most company time, a whopping two hours each day (Conner, 2013). Throughout the use of these studies, there is an indication that social media use in the workplace may cause students to focus more on their social media, experience general feelings of sadness and negative overall mood, which might lead to lower productivity in the workplace. The people that will benefit from this survey are college students, Managers, employees, students, and organizations. I will be distributing four reputable scales that have been tested for validity and reliability which will be answered by about one hundred current college students
  • 26. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 25 who work a minimum of twenty hours a week. The research will be analyzed, graphed, and measured to determine how FOMO might impact the productivity of current college students who use Social Media in the workplace. Conclusion It is no surprise that when a company hires a student to work for them, they are to remain focused on the task at hand. Generally though some of these students view social media while at work and are exposing themselves to being the victims of FOMO. FOMO is the fear that other people are having fun and being jolly, and you are not there to experience it with them, hence the fear of missing out on something wonderful (Przybylski et al., 2013). Not only is viewing Social Media while at work costing employers $650 billion dollars in losses (Federman, 2013), but whenever people experience FOMO, they are left with feelings of lower life satisfaction and negative overall mood (Verduyen et al., 2015). My goal is to see what happens whenever students experience FOMO in the workplace – does this increase or decrease their productivity? Since younger students are more susceptible to experience FOMO than are older students (Verduyen et al., 2015), what might the negative emotional effects be of students who experience FOMO through social media in the workplace? I would also like to know what students think of using social media in the workplace. This study is important because it will benefit college students, employees, and organizations. Organizations are going to have to figure out how to defeat issues such as FOMO so that they can keep, retain, and develop their talented student employees. The opposing viewpoints in this research proposal is that whenever used sparingly, social media is probably a good thing. There are lots of people that use social media sites at a time whenever they are trying to figure out who they are and what they want to do (Sponcil and
  • 27. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 26 Gitimu, 2012). Also there are plenty of students who primarily use Social Media to keep up with family and friends and just use it to connect with people (Utz, Muscanell, Khalid, 2015). I think that students who experience FOMO are the ones who have office jobs, so this research will apply to those students more, and might not apply to students that have retail jobs, or other non- desk jobs. Nonetheless, there are plenty of researchers who have demonstrated the many negative effects of FOMO, but none have researched how FOMO might impact the productivity of current college students in the workplace. Recommendations for Further Study There are only one hundred participants who are in this study, and they will be mostly from the south, which means that I will only figure out what the southern region of the US thinks about the prosed research, and not the rest of the US. In the future, there should be a wider study to cover students from all over the United States and maybe internationally as well. In addition this study is only geared towards current college students who work a minimum of twenty hours a week but in the future it can be geared towards any college students who have a job. This study is not selective in what kind of work that the students are a part of, but in the future it might be beneficial to see this study compared to students that work in an office and students that do not work in an office. It would be interesting to see if the type of work that you do, could impact how susceptible you are to FOMO, and if you are productive or unproductive at work. Definitions of Terms FOMO (Fear Of Missing Out): A constant fear that others might be having fun and you are not there to experience it with them and you feel as if you are missing out (Przybylski et al., 2013).
  • 28. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 27 Social Media: Being available at the tip of your fingers with easy access, being collaborative, and most importantly being focused on technology (Lanham, 2010). For the purpose of this study, social media is defined as the use of any of the following platforms: Facebook, Instagram, Twitter, Snapchat, and LinkedIn. Productivity: A combination of “what a person does (direction), how hard a person works (intensity), and how long a person works (persistence)” (De Cooman et al., 2009).
  • 29. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 28 References Andreassen, C. S., Torsheim, T. and Pallesen, S. (2014), Predictors of Use of Social Network Sites at Work - A Specific Type of Cyberloafing. Journal of Computer-Mediated Communication, 19: 906–921. doi: 10.1111/jcc4.12085 Chaudhry, L. A. (2015). Can You Please Put Your Phone Away? Examining how the FOMO phenomenon and mobile phone addiction affect human relationships. Poster presented at the annual Undergraduate Poster Symposium, organized by the Undergraduate Research Opportunities Program (UROP) and part of VCU Research. Retrieved from http://scholarscompass.vcu.edu/cgi/viewcontent.cgi?article=1146&context=uresposters Conner, C. (2013). Who Wastes The Most Time at Work. Forbes.com. Retrieved from http://www.forbes.com/sites/cherylsnappconner/2013/09/07/who-wastes-the-most-time- at-work/ De Choudhury, M., Gamon, M., Counts, S., & Horvitz, E. (2013, July). Predicting Depression via Social Media. Paper presented at The Twenty-Seventh AAAI Conference on Artificial Intelligence (AAAI-13), Bellevue, Washington, USA. Retrieved from http://course.duruofei.com/wp-content/uploads/2015/05/Choudhury_Predicting- Depression-via-Social-Media_ICWSM13.pdf De Cooman, R., De Gieter, S., Pepermans, R., Jegers, M., & Van Acker, F. (2009). Development and validation of the Work Effort Scale. European Journal of Psychological Assessment, 25(4), 266-273.
  • 30. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 29 Federman, E. (2013, January 30). Recouping $650 Billion in Workplace Social Media Cost. Huff Post Business. Retrieved from http://www.huffingtonpost.com/eliyahu-federman/social- media-addiction_b_2480109.html FOMO: How the Fear of Missing Out drives social media 'addiction. (2015, March 17). BBC News School Report. Retrieved from http://www.bbc.co.uk/schoolreport/31942696 Hedges, K. (2014, March 27). Do You Have FOMO: Fear Of Missing Out? Forbes.com. Retrieved from http://www.forbes.com/sites/work-in-progress/2014/03/27/do-you-have- fomo-fear-of-missing-out/ Kross E, Verduyn P, Demiralp E, Park J, Lee DS, Lin N, et al. (2013) Facebook Use Predicts Declines in Subjective Well-Being in Young Adults. PLoS ONE 8(8): e69841. doi:10.1371/journal.pone.0069841 Lanham, J. R. (2010). Social Media and the Workplace. Employment Law Commentary, Morrison & Foerster LLP, 22. Retrieved from http://portal.mofo.com/~/media/Files/PDFs/ELC%20Archives/100131ELC_Vol22No1.p df Lenhart, A., Purcell, K., Smith, A., & Zickuhr, K. (2010). Social Media & Mobile Internet Use among Teens and Young Adults. Pew Internet & American Life Project. Retrieved from http://files.eric.ed.gov/fulltext/ED525056.pdf Meister, J. C., & Willyerd, K. (2014). The 2020 Workplace. How Innovative Companies Attract, Develop, and Keep Tomorrow’s Employees Today [Abstract]. Digital Campus. Abstract retrieved from https://digitalcampus.co.za/sites/default/files/the-2020-workplace-meister- en-13028-copy.pdf
  • 31. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 30 Moreno, M. A., Jelenchick, L. A., Egan, K. G., Cox, E., Young, H., Gannon, K. E. and Becker, T. (2011), Feeling bad on Facebook: depression disclosures by college students on a social networking site. Depression and Anxiety, 28 (6), 447–455. doi: 10.1002/da.20805 Przybylski, A. K., Murayama, K., DeHaan, C. R., & Gladwell, V. (2013). Motivational, emotional, and behavioral correlates of fear of missing out. Computers in Human Behavior, 29, 1841-1848. doi: 10.1016/j.chb.2013.02.014 Rosenberg, M. (1965). Society and the adolescent self-image. Princeton, NJ: Princeton University Press. Rosenberg Self-Esteem Scale (SES). (n.d). StatsiticsSolutions. Retrieved from http://www.statisticssolutions.com/rosenberg-self-esteem-scale-ses/ Safronova, V. (2015, August, 19). On Instagram, the Sumer You’re Not Having. The New York Times. Retrieved from http://www.nytimes.com/2015/08/20/fashion/on-instagram-the- summer-youre-not-having.html?_r=0 Sponcil, M., & Gitimu, P. (2012). Use of social media by college students: Relationship to communication and self-concept. Journal of Technology Research, 4. Retrieved from http://www.aabri.com/manuscripts/121214.pdf Verduyn, P., Lee, D. S., Park, J., Shablack, H., Orvell, A., Bayer, Ybarra, O., Jonides, J., & Kross, E. (2015). Passive Facebook usage undermines affective well-being: Experimental and longitudinal evidence. Journal of Experimental Psychology: General, 144, 480-488. http://dx.doi.org/10.1037/xge0000057
  • 32. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 31 Utz, S., Muscanell, N., & Khalid, C. (2015). Snapchat elicits more jealousy than Facebook: a comparison of Snapchat and Facebook use. Cyberpsychology, Behavior, and Social Networking, 18, 141-146. doi: 10.1089/cyber.2014.0479 William Fry Employment Report 2013: Social Media in the Workplace. (2013). William Fry. Retreived from www.iia.ie/resources/download/604/
  • 33. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 32 Appendix Fear Of Missing Out Scale: (Przybylski, A. K., Murayama, K., DeHaan, C. R., & Gladwell, V., 2013) Participant Instructions: Below is a collection of statements about your everyday experience. Using the scale provided please indicate how true each statement is of your general experiences. Please answer according to what really reflects your experiences rather than what you think your experiences should be. Please treat each item separately from every other item. Response Anchors Not at all true of me | 1 Slightly true of me | 2 Moderately true of me | 3 Very true of me | 4 Extremely true of me | 5 Items: 1. I fear others have more rewarding experiences than me. 2. I fear my friends have more rewarding experiences than me. 3. I get worried when I find out my friends are having fun without me. 4. I get anxious when I don't know what my friends are up to. 5. It is important that I understand my friends "in jokes." 6. Sometimes, I wonder if I spend too much time keeping up with what is going on. 7. It bothers me when I miss an opportunity to meet up with friends. 8. When I have a good time it is important for me to share the details online (e.g. updating status). 9. When I miss out on a planned get-together it bothers me. 10. When I go on vacation, I continue to keep tabs on what my friends are doing.
  • 34. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 33 Work Effort Scale: De Cooman et al. (2009) Below you will find a set of statements concerning the execution of your job. Please indicate to what extent you agree or disagree with each statement based on the following 1-7 rating: 1 means “fully agree” while 7 means “fully disagree” 1. I do not give up quickly when something does not work well. 2. I really do my best to get my work done, regardless of potential difficulties 3. When I start an assignment I pursue it to the end. 4. I do my best to do what is expected of me. 5. I am trustworthy in the execution of the tasks that are assigned to me. 6. I really do my best to achieve the objectives of the organization. 7. I think of myself as a hard worker. 8. I really do my best in my job. 9. I put a lot of energy into the tasks that I commence. 10. I always exert equally hard during the execution of my job.
  • 35. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 34 Attitudes Towards and Personal Use of Social Network Sites at the Workplace Scale: (Andreassen, C. S., Torsheim, T. and Pallesen, S., 2014). (Note SNS means Social Networking Sites) Below is a collection of statements about your everyday personal experience regarding the use of Facebook/Twitter or other Social Network Sites (SNS) and should not be based on your job- related experiences. Please use the scale provided to indicate how true each statement is of your general experiences: 1 = Strongly Disagree 2 = Disagree 3 = Neither agree nor disagree 4 = Agree 5 = Strongly Agree. 1. It is ok to spend time at work maintaining friendships in SNSs such as Facebook/Twitter 2. Spending time at work on Facebook/Twitter increases job satisfaction 3. Job performance is lowered if one uses Facebook/Twitter during working hours 4. It does not disturb work if one sometimes visits Facebook/Twitter during working hours 5. Visiting Facebook/Twitter during working hours can inspire one to work better 6. Job and SNSs such as Facebook and Twitter do not go together 7. I visit Facebook/Twitter almost daily during working hours 8. If nobody could discover it, I would spend more time on Facebook/Twitter during working hours 9. If I have the opportunity, I like to visit Facebook/Twitter during working hours 10. I am often so curious about what's happened on Facebook/Twitter or other SNSs that I can't resist visiting these sites during working hours 11. I monitor what's happening with my friends via Facebook/Twitter or other SNSs during working hours 12. I often read or post on Facebook/Twitter or other SNSs during working hours 13. I often chat on Facebook/Twitter or other SNSs during working hours
  • 36. FOMO AND HOW IT AFFECTS COLLEGE STUDENTS AT WORK 35 Rosenberg Self-Esteem Scale: (Rosenberg, M., 1965). Instructions Below is a list of statements dealing with your general feelings about yourself. Please indicate how strongly you agree or disagree with each statement. 1. On the whole, I am satisfied with myself. Strongly Agree Agree Disagree Strongly Disagree 2. At times I think I am no good at all. Strongly Agree Agree Disagree Strongly Disagree 3. I feel that I have a number of good qualities. Strongly Agree Agree Disagree Strongly Disagree 4. I am able to do things as well as most other people. Strongly Agree Agree Disagree Strongly Disagree 5. I feel I do not have much to be proud of. Strongly Agree Agree Disagree Strongly Disagree 6. I certainly feel useless at times. Strongly Agree Agree Disagree Strongly Disagree 7. I feel that I'm a person of worth, at least on an equal plane with others. Strongly Agree Agree Disagree Strongly Disagree 8. I wish I could have more respect for myself. Strongly Agree Agree Disagree Strongly Disagree 9. All in all, I am inclined to feel that I am a failure. Strongly Agree Agree Disagree Strongly Disagree 10. I take a positive attitude toward myself. Strongly Agree Agree Disagree Strongly Disagree