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We are really excited to bring you Issue #2 of




        In today’s world, the growing need for insight and perspective from
plugged-in individuals across the world, in real-time, is an imperative; not only
  is it crucial to ensuring we become better communicators, decided strategic
thinkers and more inspired human beings who always remain relevant and at
                   the fore, it’s fun to see what the world is up to!

    In looking at trends and movements within different countries and how
 these develop and evolve, it is especially inspiring to witness the micro, grass
  roots activities of small communities become impactful beyond their original
incarnation and alongside this, the social narrative that tells the story as these
                    movements develop into what we call trends.

We welcome even more contributors to this issue from our offices in Brazil and
  Nigeria, both of whom have provided us with exciting insights into their
                markets and the happenings in their region.

          As always, please feel free to contact us with any thoughts,
                questions or feedback on trend@edelman.com
PINTEREST AND SIMILAR PLATFORMS LIKE FANCY AND INSTAGRAM
                                                                                     HAVE MADE IT REMARKABLY EASY TO TAKE AND SHARE VISUAL
                                                                                     CONTENT. THE RESULT IS A REDISCOVERY OF OUR INNATE
                                                                                     PREFERENCE FOR IMAGERY AND A HUGE SPIKE IN SPREADING
                                                                                     AND SHARING THE IMAGES THAT RESONATE WITH US




       Brands Falling For Pinterest                               Online Protest, Canadian Style                                Indonesian Farmers Get Social
The power of the image has over-indexed that of              Against a backdrop of social media-fuelled revolution          Indonesians are in the midst of a love affair with social
the written word in terms of social collateral, as we        across the globe – from the Arab Spring to Occupy Wall         media – the country is currently home to the world’s
increasingly turn to visual platforms as the channel-        St – we’ve seen socially motivated protest occur at a          third-largest group of Facebook users and has a higher
of-choice for communication with the share element           micro, localised level also.                                   proportion of users signing on to Twitter than any other
becoming even more engaging and social. Which                                                                               country. Although mobile connectivity in rural areas is
brands are getting it right?                                 Earlier this year, Canadian’s took to Twitter to respond       still improving, we are now seeing the country’s farmers
                                                             to internet privacy act Bill C-30, which proposed greater      utilise social media in a movement that proves even
•	 Low-cost British airline bmi placed their stake in        police powers for searching online activity. Canada’s
   the online ground with the launch of the first ever                                                                      the most traditional industries can benefit from a social
                                                             Public Security Minister Vic Toews and his Twitter feed        business model.
   Pinterest lottery, inviting users to re-pin potentially   provided the stage for the protest #tellviceverything, which
   winning images for a chance to win holidays               in a matter of hours, became the top-trending Canadian         8villages is a business social network start-up that
•	 Kotex’s ‘Woman’s Inspiration Day,’ targeted 50            topic and briefly trended worldwide. The matter reached        provides farmers with a channel to link up with local
   influential female Pinterest users by taking the time     the House of Commons and garnered global support from          buyers, sellers and other farmers and includes access to
   to analyse their pins and understand their interests      people protesting against similar internet privacy acts.       essential information on pesticides, fertilisers and local
   before creating customised gift boxes                                                                                    intel such as current crop prices.
                                                             A similar movement was sparked following Google’s
•	 British retail icon Harrods engaged with fans in the      announcement of changes to their privacy policy with           The service is currently being trialled with 900 farmers
   lead up to the Queen’s Diamond Jubilee, inviting fans     many tweets and social media outputs offering tips on          with plans for a nationwide roll-out in the next six months
   to design one of the store’s famous windows via a         how to avoid the intrusion.                                    and further expansion to Vietnam and The Philippines if
   Pinterest board with the winning design unveiled in                                                                      seen as a success.
   June
Blogging Books                                 Pinterest Style Social Shopping                           Online-Socialists, Offline-Hobbyists
The medium in which we consume the written word has         Pinterest’s global popularity has not yet proved enough       Tech-savvy young executives in Singapore are
rapidly evolved over the years, heralding in new channels   to break through the barriers of the Great Firewall of        increasingly seen to be clustering around passion points
such as e-books, e-zines and blogs. Advancing how we        China but despite this, the image-sharing phenomenon          via online networks and are becoming adept at creating
interact with words even further is San Franciscan start-   is making its own mark on the country as a wave of            off-line activities and communities centred around these:
up HyperInk and their Blog Books.                           ‘Pinterest-clones’ continue to emerge, evolving the concept   •	 Bartop.co is a social networking platform for groups
                                                            even further to include social commerce.                         of unrelated young professionals to meet over drinks.
Compiled of a series of posts from a popular blog,
the content is edited and formatted for multiple e-book     Websites such as meilishuo.com and mogujie.com act               Attendees purchase a drinks package at a designated
platforms and sold for $3-5 USD. The concept has            as social forums that facilitate purchase at the same            bar, turn up and socialise! Attendance is limited to 12
already been tested and proved a success, with the          time. They feature selections of fashion photography             persons to keep each session intimate
huge followings and eager audiences these blogs             on Pinterest-style boards and arrange items by category,      •	 Books & Beer is a bi-monthly book swap session
typically have fervently waiting to consume more.           accumulating numerous user groups and assisting                  held in popular bars. The aim is to recycle books that
                                                            purchase by linking through to an online marketplace. In         would otherwise be thrown away in a fun, social
Blog Books are a great example of online outlets            keeping with the social elements of sites such as Pinterest      environment
manifesting in offline, physical offerings– as bloggers     and Facebook (Liking, Re-pinning and Commenting)
look to monetise their lifestyle and take on their craft                                                                  •	 Purple Lights is a weekly social running event on
                                                            sales are increased through the social interaction and           beautiful urban routes and encourages the idea that
in more of a full-time way. The medium also sets an         the user-generated content that takes place on the sites
interesting challenge for brands wishing to explore more                                                                     running socially, inspires mutual motivation
                                                            as people browse.
creative ways to work with this new outlet.
BRINGING THE DIGITAL WORLD BACK HOME TO
                                                                                                             A LOCAL LEVEL IS GIVING LOCAL COMMUNITIES A
                                                                                                             VOICE TO DRIVE CULTURAL PRIDE AND KNOWLEDGE,
                                                                                                             BOTH LOCALLY AND AROUND THE WORLD




  We Want More Arabic e-Content!                                              Micro Going Mass                                                    Wiki-Wales
The UAE’s revolution of ‘Arabising’ content has hit new       Micro-movies are the latest form of niche media                  The picturesque town of Monmouth in Wales may not be
heights with around 400 Emirati volunteers announcing         increasing in popularity throughout China. These                 the most famous rural location in the UK but is embarking
in April that they will take part in editing a new global     shortened films have evolved to become a viable                  on a project that may change that as they become the
glossary to standardise Arabic definitions of online          option for aspiring directors and filmmakers due to low          world’s first ‘Wikipedia Town,’ using QR code technology
e-terms – creating the first Arabic Tech/Web 2.0              production costs and accessibility for viewers, inherently       to link every place, person, artefact, plant and animal of
Dictionary for Arab speakers worldwide.                       living on social environments that self-promote through          note to a relevant Wikipedia page.
                                                              discussion and debate.
The initiative Taghreedat began with just one Arab                                                                             ‘Monmouthpedia’ is the first project to cover a whole
nation and has extended to 10 additional countries,           At this year’s Cannes Film Festival, China’s leading             town and has introduced QR plaques that once scanned,
all supporting the aim of Arabising digital content           internet television company Youku Inc showed one of              link through to the corresponding Wiki page and offer
and ensuring that the global medium of the internet,          its most controversial micro-movies ‘Walker’, in a move          up a wealth of information in a variety of languages.
maintains local relevance for those in the Middle East.       that signaled a clear recognition of China’s power in            Alternatively, users are invited to submit their own pages
Online e-terms like ‘spam, ‘twittering’ and ‘retweets’ will   the online film industry and its ability to act as an artistic   and upload their own content. As part of the campaign,
be re-defined in the glossary that over 2,500 volunteers      outlet for world-class directors.                                the City Council will install free WiFi across town to
in total have taken part in creating.                                                                                          enable easy scanning and sharing of information.
                                                              Walker is just one of the micro-movies that has been
The aim of increasing usefulness for online users is          chosen to appear at a selection of international film            Since the project began earlier in the year, Wikipedia
underpinned by the desire to ensure a strong Arabic           festivals all around the world this year including in            volunteers from all over the world have contributed nearly
voice is heard online.                                        Shanghai and Edinburgh.                                          50 new articles in over 25 different languages.
THE INHERENTLY SOCIAL NATURE OF TODAY’S CONSUMERS
                                                                                               HAS BOUGHT FORTH A WAVE OF CAMPAIGNS SHAPED ON
                                                                                               THE BASIS OF SOCIAL AND SHARED INTERACTION –
                                                                                               PROVING THAT THIS IS NOT ONLY WHAT WE WANT FROM
                                                                                               OUR BRANDS, BUT NOW WHAT WE EXPECT




                 Social Banking                                                 Suit Yourself                                           The Birthday Project
Amidst global anti-bank sentiment, it’s encouraging          In one of the most natural and fitting brand partnerships      Underwear and clothing brand Bonds has been an
to see one of the bigger companies embracing the             we’ve seen this year, online men’s retailer Mr Porter and      Australian icon since 1915 and its loyal customer base
principles of social business in order to build (and         hit US TV show Suits teamed up to create a completely          has always been proof of the company’s success. The
re-build) relationships with their consumers.                immersive, ‘digitally-enhanced’ brand experience for           ‘We Are Bonds’ campaign wanted to celebrate these
                                                             consumers. Interestingly, one of the key reasons the high-     customers, aiming to find one born on each and every
Enter Barclays in the US and their latest innovation, the    rating show chose Mr Porter as their fashion partner, was      one of the 35,301 days Bonds has existed.
Barclaycard Ring Mastercard – a community driven,            their desire not to be restricted by a ‘bricks and mortar’
crowdsourced credit card.                                    brand, instead preferring the flexibility and outreach the     The campaign which aimed to drive mass-participation
                                                             online retailer affords them.                                  was a huge success- capitalising on the Australian
The scheme is designed to ‘pull back the curtain that                                                                       population’s love of the brand and cleverly leveraging
separates banks from customers’ in a bid to re-engage        A live fashion show at New York’s High Line presented          the brands’ heritage to link with consumers in a
those feeling less than inspired with the banking industry   35 looks inspired by the show and was accompanied              meaningful way they could relate to.
and develop a deeper and longer lasting sense of brand       by Instaprint stations at the event, allowing users to
loyalty between Barclays and their customers.                automatically print out their Instagram shots tagged with      The first 15,000 users to register online under their
                                                             #SuitsStyle.                                                   birthday received a t-shirt and their place on the website
Cardholders who become members are invited to join                                                                          calendar. The campaign was rolled out via Facebook
social media forums and share their opinions on product      Along with a pop-up store complete with style consultations,   and within 24 hours of launching, over 20,000 people
features, fee policies and marketing. In exchange, they      grooming services and a barista, both brands are               submitted a photo to claim their day.
are given access to the company’s financial details and      launching accompanying microsites with a host of editorial
a share in the profits.                                      content and a special app allowing you to ‘Suit Yourself.’
Nigeria+                                         Adidas Take the Stage                                       Compliments of the Postman
Nigeria’s most populated city, Lagos recently welcomed     To celebrate the impending London 2012 Games, Olympic            To celebrate World Compliment Day in March, Belgian’s
the G+ Hub Event to launch Google’s answer to              sponsor Adidas have unveiled their biggest-ever UK               postal company bpost, launched the campaign ‘bpositive
social media, Google +. With a population becoming         campaign ‘Take The Stage,’ taking 32 youngsters from in          and send a compliment’ aimed at increasing the number
increasingly engaged with social media, Google             and around London and making them the stars, alongside           of compliments given and received among the Belgian
decided to use a simple, tried and tested influencer       athletes and brand ambassadors like David Beckham.               populace. bpost allowed the public to send a compliment
formula to reach a large-scale consumer base and drive                                                                      for free in the shape of a pre-paid postcard that featured
mass-awareness. They invited 250 Nigerian influencers      The campaign is a great example of a brand not                   a personalised message for your special friend or family
from creative artists and fashion designers to media and   being limited to the core proposition they‘re known for,         member. A huge number of people took to the idea with
celebrities to experience the platform in an immersive     successfully bridging the gap between sport and lifestyle        around 4.4 million people receiving compliments through
event which included the G + Photo Booth, demo             and targeting multiple groups of consumers and numerous          the post.
stations and live hangouts from the G + team.              sets of passion points.
                                                                                                                            The bpositive campaign was successful due to its
The aim was to create a real-time portal for guests to     Take The Stage aims to hero and showcase youth                   simplicity. It addressed a very basic human need for
connect with their friends and followers and demonstrate   acheivment across the UK, tapping into the sentiment             recognition and appreciation, through words instead of
how relevant the service is for them.                      of personal achievement that is a founding and lasting           gifts. Furthermore, research connected to the campaign
                                                           principle of the Games. It captures the essence of Adidas’       revealed that productivity and commitment within the
In a country where social media use is steadily on the
                                                           ‘all-inclusive’ nature, whilst amplifying its corporate social   workplace were boosted by the same sentiment that
rise (Nigeria currently ranks 35 out of 213 countries in
                                                           responsibility at the same time and reaching an entirely         underpinned the campaign – mutual appreciation.
terms of Facebook usage) the event was well-timed to
                                                           new group of consumers and fans.
inspire this growing social population to get on board.
MORE THAN ANYTHING, WE’RE SEEING THE STRENGTHENING
                                                                                   OF ‘REMIX’ CULTURE GLOBALLY. THERE ARE MANY FACES TO THIS
                                                                                   TREND; EVERYTHING FROM NOSTALGIC MEETINGS OF PAST AND
                                                                                   PRESENT, TO CROSS-CULTURAL EXPLORATION, TO THE CREATION
                                                                                   OF PARADOXICALLY ‘SECRET’ DIGITAL CONTENT




           Libraries Going Micro                                   Cinema and Food Mash-up                                      All Things are New Again
John Locke is the New York City architect behind the        As California’s ‘other’ cosmopolitan city, San Francisco    There is a popular saying that everything old becomes
‘Department of Urban Betterment’ project and recently       often takes a backseat to glitzy Los Angeles. One thing     new again, something that proves especially true with
decided to take a cue from initiatives in the United        the City by the Bay does arguably better than anywhere      Singapore’s veteran hipster suburb Tiong Bahru, the
Kingdom and Los Angeles to transform the humble             in the United States though is food, and recently we’ve     country’s first housing estate, whose 1930s art deco
phone booth.                                                taken to merging this with our southern neighbour’s         heritage is the latest must-have.
                                                            Number One industry – cinema.
DUB 00 is the project that has seen disused and                                                                         Today, as part of the continuing gentrification of one
abandoned booths reimagined into communal libraries.        The Mission District’s Foreign Cinema was the first to      of Singapore’s oldest neighbourhoods, Tiong Bahru
Seeing that many of these booths are now wasted             celebrate the serendipitous relationship between food       is benefiting from an influx of ‘indie chic’ types and
space, Locke has begun work turning antiquated booths       and film and over the past few years, more restaurants      creative professionals flocking to one of the few areas
into bookshelves that allow visitors to take, borrow, or    have taken their patrons’ dining experience to heightened   where old world charm still prevails in a move towards
exchange books.                                             levels by injecting art into one of our culture’s most      a ‘deurbanisation’ of sorts. Commercial rentals have
                                                            sociable activities. Tokyo Go Go Restaurant compliment      doubled in the last year and new food, shopping, and
The Little Free Library is a similar initiative in the US   their legendary happy hour with appropriately, Japanese     lifestyle shops now share shopfronts with the stalwarts
promoting literacy and community power. Established         horror films and Madrone Art Bar, in the city’s             who’ve been there since the 1940s. Specialty bookstore
in Michigan, the library takes shape in a small             post-up and coming NoPa district has taken the trend        Books Actually, artisanal coffee house 40 Hands and
weatherproof house, containing a selection of 20-30         even further, evolving it into a full-on art experience     culinary experimentalists Open Door Policy are just
books and encourages the community to ‘Take a Book,         showcasing mixed-media and photography.                     some of the names in a growing list of hipster spotting
Return a Book’ and keep the scheme alive.                                                                               venues in the area.
Phone Stacking                                           Exclusively for You                                  The Spirit of America in Batik
In an age where most of us are constantly connected,        Absynthe Minded, a popular Belgian music band                 Last year, the Embassy of the Republic of Indonesia in
the idea of powering off has a certain, undeniable          recently launched the most exclusive music video ever         Washington announced the launch of an interesting
appeal. Recently, the game of phone stacking has            for their latest single Space.                                cross-culture initiative with the American Batik Design
caught the attention of Canadian diners and media                                                                         Competition. Designed to celebrate the new US-
alike. The brainchild of blogger Brian ‘Lil b’ Perez, the   The thinking behind the idea came from the band’s             Indonesia Partnership, the competition aimed to promote
game was created to encourage live conversation whilst      realisation that artists often invest a great deal of time,   Indonesian culture in the United States by creating an
eating out and requires everyone to place their phones      effort and money in creating a music video, only for it to    initiative that would have local relevance and resonate
face down on the table. The penalty for sneaking a          appear immediately on YouTube. On this occasion they          with both of the countries involved.
peek at your latest Twitter mention? Picking up the         wanted to keep the content exclusive in order to raise
group’s bill.                                               excitement levels around it and create something of           The competition challenged American designers to
                                                            value by making it less attainable.                           create their own form of Indonesian Batik and finalists
It’s no surprise the trend has struck a chord when                                                                        were chosen by a distinguished panel of experts and
you consider the results of a recent survey of 1,000        The video was only available to view on a dedicated           artists. Each Batik crafted portrayed American values
Canadians surrounding mobile trends, that showed 72%        website whilst the single was played on the radio.            and culture, whilst still retaining the foundation of the
of respondents reported watching others pull out their      The song contained an audio watermark code which              traditional craft.
phone at dinner is one of their biggest annoyances but      meant that once the song was on-air, a signal was sent
41% plead guilty to the same charge.                        to the website and the video started to play. There are       The winning designs were unveiled earlier in April at
                                                            currently only 10 selected European radios which use          Jakarta’s Textile Museum and in Grand Indonesia
Watch out, the next time it could cost you a meal!          this technology.                                              Shopping Mall.
COMMUNITY REMAINS AT THE HEART OF GREEN
                                                                                                               MOVEMENTS ACROSS THE GLOBE, WITH A REAL
                                                                                                               FOCUS ON LOCAL SOLUTIONS TO LOCAL ISSUES




            Communal Commuting                                                    Floating Gas                                            Pavements to Parks
Last issue we saw carpooling take off as the latest            Mubadala Oil and Gas (Edelman client), a wholly-             Despite the many charms the city of San Francisco holds,
transportation sharing trend in San Francisco and now we       owned investment arm of the Government of Abu Dhabi,         one of the less than perfect aspects of city planning has
take a look at the more recent alternatives gathering speed:   are working on a development for an innovative floating      resulted in narrow sidewalks and excessively large roads in
•	 Scoot is a brand-new scheme that makes electric             terminal that houses liquefied natural gas (LPG).            some areas – meaning limited pedestrian access and large
   scooters available to anyone for a monthly or                                                                            zones of wasted space, especially at intersections.
                                                               Recognising the need to combat the nation’s low gas
   occasional fee (around $5/hour for a trip). It              supply, the terminal aims to secure additional supplies      The city’s Pavement to Parks organisation developed
   operates similar to Zipcar – a smartphone app               by transforming natural gas into liquid form (a process      a brilliant idea, inspired by and modelled after similar
   will enable users to find a scooter nearby, reserve         also known as GTL, gas to liquids) and meet the energy       inspirational projects in New York City (think the High Line
   and unlock it – with each scooter equipped with a           demands in the UAE. The ground breaking design of the        and Low Line), to reclaim these unused areas and turn them
   smartphone dock that enables the vehicle to run.            terminal will act as yet another beacon of innovation in a   into new public plazas and (mini) parks. Interestingly, at
   Helmets and insurance included!                             region made famous for its inspiring eco designs.            the moment these spaces are only being built temporarily,
•	 San Francisco start-up RelayRides is an online                                                                           each project is intended ‘to test the potential of the selected
   marketplace where people can rent cars directly from        With the UAE’s rapid development and energy-hungry           location’ before being made a permanent public open space.
   owners and has recently launched nationwide in the          domestic industries, the creation of an efficient and
                                                               convenient LPG import terminal allows the country to         The initiative has really begun to take off with more and
   US. A new partnership with General Motors will see                                                                       more buildings integrating the ‘parkletts’ as they have
   RelayRides advertising its service to GM car owners         bring in more gas in smaller doses, reduce the risk
                                                               of damaged supplies and provide more supplies for            become known into developments for restaurants, coffee
   who subscribe to OnStar, GM’s communications and                                                                         shops and other community projects.
   assistance program                                          neighbouring countries at the same time.
THIS QUARTER FASHION GOES ON THE MOVE
                                                                                                                         AS FOUR WHEELS BECOME THE ULTIMATE
                                                                                                                         VEHICLE FOR REACHING EVER-MOBILE
                                                                                                                         CONSUMERS, CONSTANTLY ON-THE-GO




                Roaming Fashion                                              Living the Kors Life                                      Social Fashion, Brazil-style
The growing phenomenon that is mobile retail isn’t              How does an expensive high-end fashion brand make               Brazilian fashion retailer C&A is making shopping even
confined to shopping on your smartphone as roaming              themselves more relevant to an ‘everyday’ consumer?             more social – even if you’re on your own. The Fashion
style stores have begun popping-up all over the US,             US label Michael Kors may have the answer with their            Like campaign merges online social behavior with the
bringing content to consumers on-the-go and breaking            latest project which will see staff elevated to the status of   offline customer journey, taking the concept of the ‘Like’,
down the boundaries of bricks and mortar stores. First          ‘fashion muse’ in the Living the Kors Life campaign.            from Facebook page to in-store environment.
it was street food and now street fashion, Los Angeles
pioneer Le Fashion Truck has been bringing top-notch            The project is a great example of a luxury brand ‘lifting       Images of the latest collections were posted on their
fashion from local designers (at affordable prices) to West     the lid’ on their exclusive nature, striking a balance          Facebook page where fans were asked to ‘Like’ those
Coast hipsters for some time now and has paved the way          between elite and accessible and is designed to                 items that took their fancy.
for similar initiatives from JD Luxe and Bath Petals.           demonstrate the wearability of the brand by connecting
                                                                                                                                Specially programmed hangers were then created to
                                                                with ‘everyday’ women on a personal level.
East side, New Yorkers can be treated to A-list accessories                                                                     display the actual number of likes each of the garments
from Styleliner – a converted truck that has become a           Each season, three staff members will be followed to            had received allowing indecisive shoppers to see just
‘treasure chest on wheels’ and is gathering a steady stream     reveal not only their own personal style, but also their        how popular each one was (and hopefully sway their
on fans.With similar concepts appearing in Boston, Texas        favourite culinary, dining and entertainment choices,           purchase decision!)
and San Francisco it’s fair to say this trend is sweeping the   creating a multi-dimensional, layered personality with          With the recent growth of the Brazilian economy and
States. With a unique sense of flexibility allowed from this    which for consumers to connect with.                            creation of the new middle-class spurring an ever-hungry
type of outlet and soaring rent prices for physical stores                                                                      fashion consumer, creative initiatives such as this will
becoming the norm, it’s easy to see why.                                                                                        appear more and more.
FOR RETAILERS, NOW IS THE TIME TO REALLY HARNESS
                                                                                                THE OPPORTUNITY TO USE THEIR OUTLETS AS AN ‘OWNED’
                                                                                                MEDIA CHANNEL - USING SPACE EDITORIALLY TO ENTERTAIN,
                                                                                                ENABLE SOCIALISING AND DRIVE CONVERSATION




      On-the-Go Window Shopping                                             Paris’ New Luxury Zone                                           Shop with a STORY
With the rise of roaming retail and on-the-go mobile               Paris is the home and undisputed grande dame of high         Walking down 10th Avenue near the Meatpacking
shopping, iconic US retailer Bloomingdales is bringing             fashion and designer luxury and as this market continues     District in NYC, you might be surprised to find a new
new meaning to the concept of window shopping.                     to defy economic gloom, the city’s luxury retail landscape   store – perhaps one that seems familiar but is a little bit
Showing a unique understanding of the need to constantly           is seeing some changes.                                      different than the one you passed a few weeks ago.
evolve and enhance the customer journey, Bloomingdales’                                                                         From the home of retail innovation comes STORY, a
latest windows present customers with a bit of everything–         Fashion’s founding fathers including Chanel, Hermes and      very special kind of retail space that creates a sense of
from digital and social connectivity to interactive                Dior have traditionally positioned themselves in two city    community and entertainment through storytelling.
experiences and the ability to shop on-the-go.                     central neighbourhood zones but with increasing numbers
                                                                   of tourists spending time in other areas, these zones are    Evolving the theme of customisation to extend to
•	 The Sunglasses Style project showcased six interactive                                                                       the retail concept, every four to eight weeks the
                                                                   shifting and lines are being redrawn.
   window displays where passers-by were able to                                                                                store is completely renovated – its walls, decor, and
   virtually try on a range of sunglasses from designers           The creation of new zones due to high tourist footfall in    merchandise are changed and tailored to reflect a new
   such as Marc Jacobs and FENDI. Once shoppers found              other areas and the corresponding move of many luxury        theme, the latest being ‘New York.’
   their perfect pair, a picture was sent to the in-store Style    brands is a sign of the times – where once they could
   Bar where they could purchase in real-time                                                                                   STORY is a retail space that has the point of view of a
                                                                   rely on consumers to come to them, now it is clear that
                                                                                                                                magazine, operates like a gallery and sells like a store.
•	 Flip-flop brand Havaianas have teamed up with                   even the most coveted brands need to fish where the fish
                                                                                                                                The eight week retail experience presents must-haves
   Bloomingdales to create a fully interactive window              are and ensure their brands are represented in the most
                                                                                                                                from trailblazing online shopping destinations such as
   display, inviting users to customise their own pair of shoes,   exciting way possible on home turf – something that more
                                                                                                                                BaubleBar and CHROMATICgallerie, stocking items
   place an order and pay, without even entering the store         spacious retail options outside of town allow them to do.    for men, women and kids.
FOOD CONTINUES TO GO FROM FIELD TO FORK
                                                                                                               VIA THE STREET AS NEW COLLABORATIONS TAKE
                                                                                                               FOOD PAIRING TO A NEW LEVEL TO CREATE
                                                                                                               GASTRO MATCHES MADE IN HEAVEN




          The New Business Lunch                                      From Hawker to High End                                              What’s Brewing
San Francisco has always been the leading light of the        Food loving locals and tourists all flock to Singapore’s     Craft beers now account for over 10% of the beer sold
US food revolution and is known as the Godfather of           internationally renowned hawker centres for breakfast,       in the US, double the share it had in 2006 and San
street food - in the downtown business district, many         lunch and dinner. Famous for classics such as Nasi           Francisco continues to contribute great beers as seen in
restaurants now have food trucks open during the rush         Rendang, hawker stalls across the island are now going       these collaborative creations that are following the age-
so that 9-5-ers can still have a Mission-style burrito or     high-end, selling a range of local and international foods   old food tradition of great pairings:
authentic kimchi. But with food trucks becoming the go-to     at hawker-friendly prices.                                   •	 San Franciscan’s love Tartine Bakery’s world-famous
for the masses, they’re encountering the issues of long                                                                       sourdough loaves and now Oakland’s Linden Street
lines and slow service that they aimed to counteract in the   In the local, culture-rich neighbourhood of Chinatown,
                                                                                                                              Brewery have introduced Our Daily (B)red, a beer
first place.                                                  Daniel Goh is selling 50 types of rare and unique bottled
                                                                                                                              that’s fermented with the sourdough starter that’s made
                                                              beers and ciders from more than a dozen countries.
New start-up Luckybolt is taking the alternative lunch                                                                        Tartine Bakery’s loaves worth waiting hours for
                                                              Across town, Kopitiam stall DeBurg has created a
format a step further with the next evolution in mobile       range of 15 gourmet hamburgers made from top-shelf           •	 Cerveceria de MateVeza is a brand new
food. Its team of bike messengers pick-up fresh food from     ingredients including Australian Wagyu beef. South              microbrewery that serves up beers brewed on-site with
the city’s best culinary minds and deliver it downtown        East Asian staples such as Rojak are not immune to the          Yerba Mate tea and empanadas from local vendor, El
just in time for the rush. Users locate them on their real-   overhaul, with Rion Ong, son of hawker stalwart Ong             Porteno
time map, pick what they want to eat and a messenger          Siong Pek, adding his own twist to the distinctive salad     •	 Local Triple Voodoo Brewing has been around for just
delivers it to their office door. No waiting necessary!       that over the years has made his family famous on the           over a year and already has three new unique beer
                                                              hawker scene.                                                   styles: Grand Cru - a Saison made with honey and
                                                                                                                              blue agave nectar, a White IPA, and Kaleidoscope –
                                                                                                                              a black IPA that includes black and green teas
IN OUR RAPIDLY CHANGING WORLD, ART AND
                                                                                                               DESIGN TRENDS ARE INCREASINGLY FOCUSED
                                                                                                               ON CREATIVELY CONSTRUCTING SUSTAINABLE
                                                                                                               WORK TO REINVIGORATE LOCAL COMMUNITIES




               Farming with Fish                                              Dumpster Cafés                                   Oh! What a Beautiful Home
We’ve seen amazing examples across the world of               The FOUNDation project is an initiative from two           Open House (OH!), billed as Singapore’s only ‘art
rooftop space being utilised creatively – from green roofs    Netherlands-based designers who wanted to do               walkabout’ has now become a firm fixture on Singapore’s
to mini-allotments but the most recent concept from Zurich-   something different and exciting in their neighborhoods    up-and-coming art scene. Focusing on historical areas,
based UrbanFarmers tops them all.                             whilst reusing discarded material in need of recycling.    OH! is an amalgamation of site-specific art installations
                                                                                                                         held in nostalgic old-town neighbourhood.
The Globe Hedron is a self-sufficient design concept          The project has seen the creation of a series of
featuring an urban fish farm; the bamboo greenhouse           ‘Dumpster Houses’ – constructed from rubbish and items     The concept is simple – local residents open their homes
structure is optimised for aquaponic farming techniques,      that would otherwise be thrown away and transformed        for artists to use as a blank canvas and gallery space. In
creating an ideal environment for our finned friends and      into small shops and cafes. The foundation of the          return, the homes receive a new lease of life and ‘culture
also a space to grow vegetables like broccoli, chard and      designs (and hence the name) comes from discarded          vultures’ are given a unique opportunity to view works
tomatoes. The genius design which produces its own            rubbish tips or dumpsters found on the street.             from some of Singapore’s hottest new talent.
energy means the water from the fish nourishes the plants,
while the plants naturally keep the water clean.              These spaces provide meeting places for the community      In 2012, 15 contemporary artists installed artworks
                                                              where they are invited to donate their own unwanted        inside six homes and a temple in the hip but historic
The project, the work of Antonio Scarponi is designed to      items in order to provide more building supplies as well   neighbourhood of Tiong Bahru. This year’s event was
feed four families of four for an entire year, with current   as reinforce the ever-relevant importance of reusing,      more successful than ever with over 2,000 people touring
projections looking at an annual haul of around 100 kg        recycling and repairing.                                   the installations over two weeks, proving the eagerness of
of fish and 400 kg of vegetables.                                                                                        culture lovers to ‘discover’ art in unexpected places.
The Power of Light                                            Eau de MacBook Pro                                         Professional Communities
Ancient European traditions have incorporated the                Australian artists at Air Aroma recently created a very       As we’re faced with an uncertain global economy, the
concept of light and illumination for centuries and a            unique fragrance – ‘Scent of Macbook Pro’ for an              importance of driving sustainable local business initiatives
recent spate of amazing artworks across the region show          exhibition hosted by art collaborative Greatest Hits. The     is paramount. In the spirit of this, we’ve seen a re-focus
that this form of expression and artistic storytelling is once   exhibition was designed around one-of-a-kind sensory          on the importance of community in the physical sense,
again having its moment in the spotlight :-)                     experiences with a special focus on technology. While         reinvented via industry-specific communities and towns:
                                                                 the fragrance was certainly distinctive, with ‘topnotes’ of   •	 Blueseed: is a floating city concept due to open next
Widespread attention was first given to the popular Light        the plastic that covers the box and the printed ink on the       year off the coast of California. It will negate the need
Festival in the Belgium city of Ghent earlier in the year        cardboard, Macbook users would definitely have found             for work permits and hopes to foster greater innovation
which was followed by the work of acclaimed artist Steve         it familiar!                                                     amongst international start-ups by creating a less
McQueen in Amsterdam and his takeover of the city’s                                                                               restrictive environment
beloved Vondlepark, changing the street lamps from               The willingness of Greatest Hits to create a specific         •	 CornellNYC Tech: may be the East Coast’s answer
white bulbs to blue and completely transforming the              fragrance for their art exhibition attests to the trend in       to Silicon Valley and is in the process of designing
park and the experience within it at night.                      experiential art work that focuses on fully embracing            a special island campus to nurture and encourage
                                                                 all of the senses in order to increase the level of              entrepreneurship from the outset
In Frankfurt, the award-winning German collective                engagement and enjoyment. Unique scents ignite
LICHTFAKTOR, pioneers in the ‘light painting’ technique,                                                                       •	 Teachers Village: is a community development in
                                                                 specific memories, meaning attendees experience a                New Jersey that will include more than 200 affordable
lit up Luminale 2012 with their most recent work, giving         fuller and more memorable emotional connection with
visitors the chance to see the historic Romerplatz building                                                                       housing units and facilities for educators, aiming
                                                                 the exhibit.                                                     to create an immersive and supportive community
as they’ve never seen it before.
                                                                                                                                  environment
EVEN THE HEALTH SECTOR IS NOT IMMUNE
                                                                                                                      TO THE SOCIAL WORLD AS WE SEE MEDICAL
                                                                                                                      INNOVATIONS CROSS-OVER INTO A DIGITAL
                                                                                                                      AND ENGAGED SPACE




  Scalpel? Check. Twitter app? Check.                                        Allergy Free Dining                                          A Sign of the Times
Doctors at Houston’s Memorial Hermann Northwest                Allergy sufferers have a tough time of it food-wise;          Technabling, a spin-out company of The University of
Hospital made medical and social media history this            whether it’s an allergy to peanuts or a dairy intolerance,    Aberdeen has developed a computer programme that
year by live-tweeting an open heart surgery for the first      dining out can often prove a nightmare. Those wishing         translates sign language for the hearing impaired into
time ever.                                                     to eat out and have a stress-free experience however          written text. The first-of-its-kind software can be used
                                                               may consider a trip to Lyon, France and the Mon               on portable devices and provides near instantaneous
Initiated in honour of National Heart Month, the               Historie dans l’assiette restaurant – the first of its kind   translation, aiming to break down barriers for users of
pioneering surgery was intended to wake people up and          whose menu is entirely free of 11 of the most common          sign language and create an inclusive communication
educate them to the realities of not caring for your heart,    allergens and who is spearheading a cultural shift for        platform with which they can interact.
as well as provide advice on how to take preventative          the notoriously authoritarian world of French cuisine.
measures against heart disease. In addition to 140                                                                           The user signs into a standard camera integrated into a
character updates, there were videos and photos posted         Menu items are focussed around organically-grown              laptop, Smartphone or other portable device such as a
throughout the operation giving those following a rare         produce free from gluten, eggs and lactose (to name           tablet and their signs are immediately translated into text
glimpse at the inner workings of such a procedure and a        but a few) and provides fresh, seasonal ingredients.          which can be read by the person they’re conversing with.
chance to gain a different perspective into the realities of   The staff are highly-trained in nutrition and diners are      One of the most exciting elements is that the technology
heart disease. Thankfully, the 57 year old patient made it     equipped with ‘data sheets’ before they order to ensure       can be tailored to the individual user so it recognises
through the two and a half hour double-coronary artery         they have full visibility of what their meal contains. With   terms that they use and create. The service is expected
bypass successfully and made a full recovery.                  food allergies and intolerances affecting more and more       to be on the market towards the end of 2013 and will
                                                               of the population, expect to see the principles behind        be the next step in creating tailor-made communications
                                                               Mon Historie replicated far and wide.                         programs for the hearing impaired.
SMART HOTELIERS AND OPERATORS ARE TARGETING TIME-POOR
                                                                                    BUSINESS TRAVELLERS AND CASH-POOR TOURISTS, CARVING OUT
                                                                                    EXPERIENCES THAT PROVIDE VALUE AND ALLOW CUSTOMERS TO
                                                                                    GET TO THE HEART OF THEIR DESTINATION QUICKLY




               Plus One in Berlin                                        Women Only Floors                                               Bubble Hotel Pods
Plus One Berlin is a new travel concept recently            In the new trend among high-end hotels, men need not           As holiday-makers constantly go in search of new
launched in one of the city’s coolest districts – the       apply. Vancouver’s Georgian Court Hotel is the lone            experiences, accommodation is playing an increasingly
Kreuzkolln neighbourhood.                                   ladies-only hotel in Canada, blocking off an entire floor      important role in providing that new and exciting
                                                            and 18 rooms for the fairer sex and joining a highly           element. From treehouse hotels to underground pre-fab
The specially designed apartments have been                 selected group of hotels in Copenhagen, New York and           structures – the latest comes from the idyllic countryside
created by two Berlin-based architects and feature a        Singapore who have done the same. Each room comes              in France with Attrap Reves and their very unique
combination of new and recycled materials.                  equipped with hair styling appliances, yoga mats and           Bubble Hotel concept.
What makes the concept special however is the extras        an array of beauty products at no additional charge.
                                                                                                                           An evolution of the humble tent, the transparent pods
- visitors staying at the apartment get automatic access    These rooms have proven especially popular with                invite guests to get up-close with nature, giving people
to a group of 29 local residents, all chosen for their      female business travellers who appreciate the added            an eco-friendly experience and allowing them to explore
knowledge and passion of the city - to act as their ‘plus   security of the private floor. While this highly contentious   the outdoors without negatively impacting on the area.
one’. The residents are on-hand to offer personalised       trend has been seen by some as discriminatory and as a
advice and travel tips as well as to accompany them on                                                                     Measuring a mere 13 feet in diameter, the compact
                                                            step backward for women, ladies-only hotel floors have         structures are easy to pack and transport and provide a
special experiences that only a local would know about.     started popping up all over the world and due to the           cozy environment, with food and drink options available
The service is a great example of yet another way of        recent high demand for this service, the Georgian Court        at the nearby lodge style restaurant. At only 109 EU
enhancing the tourist experience - it’s customisation       is now thinking of expanding to a second floor.                per night, the pods provide a budget option for those
evolving to another level entirely.                                                                                        looking for a unique, out of the ordinary experience.
ARE WORDS DEAD?                        EXTREME CUSTOMISATION                            COMMUNITY HEART

A picture speaks a thousand words…          Last issue we looked at how                 Never has there been a time when
or even a billion it would seem from        personalisation was being adopted           community has been more important
Facebook’s ground-breaking acquisition      by brands and in the next evolution         to us. In this digital age, our ideals
of the image-capturing app Instagram        of this, we’ve seen extreme                 and perspective on what constitutes
for $1billion USD.                          customisation come to the fore. Gone        community, has shifted. The spirit of
                                            are the days when the meaning of            community is what people still crave
So are words dead? Or are they just
                                            customisation extended to having            – whether this exists in a physical or
being pushed aside by our love of the
                                            your initials stamped on the latest         virtual world. Community is now an all-
immediate and emotionally evoking
                                            designer handbag as consumers               encompassing term, taking the meaning
power of the image?
                                            now look for (and are beginning to          of ‘local’ and extending it beyond
If the last few years have bought us        expect) experiences that are highly-        country borders, language barriers and
the age of the blog, the tweet and the      customised, uber-personalised and           cultural differences.
hashtag – it seems clear that we have       absolutely tailored from start to finish.
                                                                                        Interestingly, a move towards
now firmly entered the age of the image
                                            Brands who have embraced the trend          the traditional, old-school ideals
(both still and moving) and with this,
                                            in the last few years have looked at        of community is becoming more
a new era of storytelling. As human
                                            ways in which mass-customisation            pervasive. Our desire to connect with
beings driven by emotion, the image
                                            could be integrated into their product      our neighbours, whether next door in
is the ultimate currency – transcending
                                            offering and this year, we’ll see these     the same street or in the next country;
language and cultural differences, able
                                            same brands look at ways in which           has seen an increasing number of
to ‘speak’ to everyone.  
                                            the experience can get even closer to       experiential initiatives emerge driven by
With storytelling still at the heart        your heart and mind.                        a local, community spirit.
of what inspires brand love and
                                            The travel industry and specifically        We will watch how this reinvented
images, at the heart of next-generation
                                            hotels are leading the charge with          community environment infiltrates the
storytelling, the challenge for brands
                                            all manner of services offering             virtual world as those that exist there,
is how they effectively communicate
                                            customisation at this extreme level,        start to manifest themselves in a more
their stories via the channels this media
                                            (think your own fragrance butler or         physical way.
affords them.
                                            soap concierge for a start) and this will
                                                                                        Does this mean the creation of Facebook
With visual platforms and what we do        continue to unfold across everything
                                                                                        City or Twitter Village in the near future?
with images evolving by the minute,         from technological innovations to high-
we look forward to seeing how words         end luxury fashion.                         We’ll just have to wait and see.
fight back!
                                            Watch this specifically prepared,
                                            exactly-right-for-you bespoke space.

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Pinterest and Social Media Driving Visual Content Sharing and New Trends

  • 1.
  • 2. We are really excited to bring you Issue #2 of In today’s world, the growing need for insight and perspective from plugged-in individuals across the world, in real-time, is an imperative; not only is it crucial to ensuring we become better communicators, decided strategic thinkers and more inspired human beings who always remain relevant and at the fore, it’s fun to see what the world is up to! In looking at trends and movements within different countries and how these develop and evolve, it is especially inspiring to witness the micro, grass roots activities of small communities become impactful beyond their original incarnation and alongside this, the social narrative that tells the story as these movements develop into what we call trends. We welcome even more contributors to this issue from our offices in Brazil and Nigeria, both of whom have provided us with exciting insights into their markets and the happenings in their region. As always, please feel free to contact us with any thoughts, questions or feedback on trend@edelman.com
  • 3.
  • 4. PINTEREST AND SIMILAR PLATFORMS LIKE FANCY AND INSTAGRAM HAVE MADE IT REMARKABLY EASY TO TAKE AND SHARE VISUAL CONTENT. THE RESULT IS A REDISCOVERY OF OUR INNATE PREFERENCE FOR IMAGERY AND A HUGE SPIKE IN SPREADING AND SHARING THE IMAGES THAT RESONATE WITH US Brands Falling For Pinterest Online Protest, Canadian Style Indonesian Farmers Get Social The power of the image has over-indexed that of Against a backdrop of social media-fuelled revolution Indonesians are in the midst of a love affair with social the written word in terms of social collateral, as we across the globe – from the Arab Spring to Occupy Wall media – the country is currently home to the world’s increasingly turn to visual platforms as the channel- St – we’ve seen socially motivated protest occur at a third-largest group of Facebook users and has a higher of-choice for communication with the share element micro, localised level also. proportion of users signing on to Twitter than any other becoming even more engaging and social. Which country. Although mobile connectivity in rural areas is brands are getting it right? Earlier this year, Canadian’s took to Twitter to respond still improving, we are now seeing the country’s farmers to internet privacy act Bill C-30, which proposed greater utilise social media in a movement that proves even • Low-cost British airline bmi placed their stake in police powers for searching online activity. Canada’s the online ground with the launch of the first ever the most traditional industries can benefit from a social Public Security Minister Vic Toews and his Twitter feed business model. Pinterest lottery, inviting users to re-pin potentially provided the stage for the protest #tellviceverything, which winning images for a chance to win holidays in a matter of hours, became the top-trending Canadian 8villages is a business social network start-up that • Kotex’s ‘Woman’s Inspiration Day,’ targeted 50 topic and briefly trended worldwide. The matter reached provides farmers with a channel to link up with local influential female Pinterest users by taking the time the House of Commons and garnered global support from buyers, sellers and other farmers and includes access to to analyse their pins and understand their interests people protesting against similar internet privacy acts. essential information on pesticides, fertilisers and local before creating customised gift boxes intel such as current crop prices. A similar movement was sparked following Google’s • British retail icon Harrods engaged with fans in the announcement of changes to their privacy policy with The service is currently being trialled with 900 farmers lead up to the Queen’s Diamond Jubilee, inviting fans many tweets and social media outputs offering tips on with plans for a nationwide roll-out in the next six months to design one of the store’s famous windows via a how to avoid the intrusion. and further expansion to Vietnam and The Philippines if Pinterest board with the winning design unveiled in seen as a success. June
  • 5. Blogging Books Pinterest Style Social Shopping Online-Socialists, Offline-Hobbyists The medium in which we consume the written word has Pinterest’s global popularity has not yet proved enough Tech-savvy young executives in Singapore are rapidly evolved over the years, heralding in new channels to break through the barriers of the Great Firewall of increasingly seen to be clustering around passion points such as e-books, e-zines and blogs. Advancing how we China but despite this, the image-sharing phenomenon via online networks and are becoming adept at creating interact with words even further is San Franciscan start- is making its own mark on the country as a wave of off-line activities and communities centred around these: up HyperInk and their Blog Books. ‘Pinterest-clones’ continue to emerge, evolving the concept • Bartop.co is a social networking platform for groups even further to include social commerce. of unrelated young professionals to meet over drinks. Compiled of a series of posts from a popular blog, the content is edited and formatted for multiple e-book Websites such as meilishuo.com and mogujie.com act Attendees purchase a drinks package at a designated platforms and sold for $3-5 USD. The concept has as social forums that facilitate purchase at the same bar, turn up and socialise! Attendance is limited to 12 already been tested and proved a success, with the time. They feature selections of fashion photography persons to keep each session intimate huge followings and eager audiences these blogs on Pinterest-style boards and arrange items by category, • Books & Beer is a bi-monthly book swap session typically have fervently waiting to consume more. accumulating numerous user groups and assisting held in popular bars. The aim is to recycle books that purchase by linking through to an online marketplace. In would otherwise be thrown away in a fun, social Blog Books are a great example of online outlets keeping with the social elements of sites such as Pinterest environment manifesting in offline, physical offerings– as bloggers and Facebook (Liking, Re-pinning and Commenting) look to monetise their lifestyle and take on their craft • Purple Lights is a weekly social running event on sales are increased through the social interaction and beautiful urban routes and encourages the idea that in more of a full-time way. The medium also sets an the user-generated content that takes place on the sites interesting challenge for brands wishing to explore more running socially, inspires mutual motivation as people browse. creative ways to work with this new outlet.
  • 6. BRINGING THE DIGITAL WORLD BACK HOME TO A LOCAL LEVEL IS GIVING LOCAL COMMUNITIES A VOICE TO DRIVE CULTURAL PRIDE AND KNOWLEDGE, BOTH LOCALLY AND AROUND THE WORLD We Want More Arabic e-Content! Micro Going Mass Wiki-Wales The UAE’s revolution of ‘Arabising’ content has hit new Micro-movies are the latest form of niche media The picturesque town of Monmouth in Wales may not be heights with around 400 Emirati volunteers announcing increasing in popularity throughout China. These the most famous rural location in the UK but is embarking in April that they will take part in editing a new global shortened films have evolved to become a viable on a project that may change that as they become the glossary to standardise Arabic definitions of online option for aspiring directors and filmmakers due to low world’s first ‘Wikipedia Town,’ using QR code technology e-terms – creating the first Arabic Tech/Web 2.0 production costs and accessibility for viewers, inherently to link every place, person, artefact, plant and animal of Dictionary for Arab speakers worldwide. living on social environments that self-promote through note to a relevant Wikipedia page. discussion and debate. The initiative Taghreedat began with just one Arab ‘Monmouthpedia’ is the first project to cover a whole nation and has extended to 10 additional countries, At this year’s Cannes Film Festival, China’s leading town and has introduced QR plaques that once scanned, all supporting the aim of Arabising digital content internet television company Youku Inc showed one of link through to the corresponding Wiki page and offer and ensuring that the global medium of the internet, its most controversial micro-movies ‘Walker’, in a move up a wealth of information in a variety of languages. maintains local relevance for those in the Middle East. that signaled a clear recognition of China’s power in Alternatively, users are invited to submit their own pages Online e-terms like ‘spam, ‘twittering’ and ‘retweets’ will the online film industry and its ability to act as an artistic and upload their own content. As part of the campaign, be re-defined in the glossary that over 2,500 volunteers outlet for world-class directors. the City Council will install free WiFi across town to in total have taken part in creating. enable easy scanning and sharing of information. Walker is just one of the micro-movies that has been The aim of increasing usefulness for online users is chosen to appear at a selection of international film Since the project began earlier in the year, Wikipedia underpinned by the desire to ensure a strong Arabic festivals all around the world this year including in volunteers from all over the world have contributed nearly voice is heard online. Shanghai and Edinburgh. 50 new articles in over 25 different languages.
  • 7. THE INHERENTLY SOCIAL NATURE OF TODAY’S CONSUMERS HAS BOUGHT FORTH A WAVE OF CAMPAIGNS SHAPED ON THE BASIS OF SOCIAL AND SHARED INTERACTION – PROVING THAT THIS IS NOT ONLY WHAT WE WANT FROM OUR BRANDS, BUT NOW WHAT WE EXPECT Social Banking Suit Yourself The Birthday Project Amidst global anti-bank sentiment, it’s encouraging In one of the most natural and fitting brand partnerships Underwear and clothing brand Bonds has been an to see one of the bigger companies embracing the we’ve seen this year, online men’s retailer Mr Porter and Australian icon since 1915 and its loyal customer base principles of social business in order to build (and hit US TV show Suits teamed up to create a completely has always been proof of the company’s success. The re-build) relationships with their consumers. immersive, ‘digitally-enhanced’ brand experience for ‘We Are Bonds’ campaign wanted to celebrate these consumers. Interestingly, one of the key reasons the high- customers, aiming to find one born on each and every Enter Barclays in the US and their latest innovation, the rating show chose Mr Porter as their fashion partner, was one of the 35,301 days Bonds has existed. Barclaycard Ring Mastercard – a community driven, their desire not to be restricted by a ‘bricks and mortar’ crowdsourced credit card. brand, instead preferring the flexibility and outreach the The campaign which aimed to drive mass-participation online retailer affords them. was a huge success- capitalising on the Australian The scheme is designed to ‘pull back the curtain that population’s love of the brand and cleverly leveraging separates banks from customers’ in a bid to re-engage A live fashion show at New York’s High Line presented the brands’ heritage to link with consumers in a those feeling less than inspired with the banking industry 35 looks inspired by the show and was accompanied meaningful way they could relate to. and develop a deeper and longer lasting sense of brand by Instaprint stations at the event, allowing users to loyalty between Barclays and their customers. automatically print out their Instagram shots tagged with The first 15,000 users to register online under their #SuitsStyle. birthday received a t-shirt and their place on the website Cardholders who become members are invited to join calendar. The campaign was rolled out via Facebook social media forums and share their opinions on product Along with a pop-up store complete with style consultations, and within 24 hours of launching, over 20,000 people features, fee policies and marketing. In exchange, they grooming services and a barista, both brands are submitted a photo to claim their day. are given access to the company’s financial details and launching accompanying microsites with a host of editorial a share in the profits. content and a special app allowing you to ‘Suit Yourself.’
  • 8. Nigeria+ Adidas Take the Stage Compliments of the Postman Nigeria’s most populated city, Lagos recently welcomed To celebrate the impending London 2012 Games, Olympic To celebrate World Compliment Day in March, Belgian’s the G+ Hub Event to launch Google’s answer to sponsor Adidas have unveiled their biggest-ever UK postal company bpost, launched the campaign ‘bpositive social media, Google +. With a population becoming campaign ‘Take The Stage,’ taking 32 youngsters from in and send a compliment’ aimed at increasing the number increasingly engaged with social media, Google and around London and making them the stars, alongside of compliments given and received among the Belgian decided to use a simple, tried and tested influencer athletes and brand ambassadors like David Beckham. populace. bpost allowed the public to send a compliment formula to reach a large-scale consumer base and drive for free in the shape of a pre-paid postcard that featured mass-awareness. They invited 250 Nigerian influencers The campaign is a great example of a brand not a personalised message for your special friend or family from creative artists and fashion designers to media and being limited to the core proposition they‘re known for, member. A huge number of people took to the idea with celebrities to experience the platform in an immersive successfully bridging the gap between sport and lifestyle around 4.4 million people receiving compliments through event which included the G + Photo Booth, demo and targeting multiple groups of consumers and numerous the post. stations and live hangouts from the G + team. sets of passion points. The bpositive campaign was successful due to its The aim was to create a real-time portal for guests to Take The Stage aims to hero and showcase youth simplicity. It addressed a very basic human need for connect with their friends and followers and demonstrate acheivment across the UK, tapping into the sentiment recognition and appreciation, through words instead of how relevant the service is for them. of personal achievement that is a founding and lasting gifts. Furthermore, research connected to the campaign principle of the Games. It captures the essence of Adidas’ revealed that productivity and commitment within the In a country where social media use is steadily on the ‘all-inclusive’ nature, whilst amplifying its corporate social workplace were boosted by the same sentiment that rise (Nigeria currently ranks 35 out of 213 countries in responsibility at the same time and reaching an entirely underpinned the campaign – mutual appreciation. terms of Facebook usage) the event was well-timed to new group of consumers and fans. inspire this growing social population to get on board.
  • 9. MORE THAN ANYTHING, WE’RE SEEING THE STRENGTHENING OF ‘REMIX’ CULTURE GLOBALLY. THERE ARE MANY FACES TO THIS TREND; EVERYTHING FROM NOSTALGIC MEETINGS OF PAST AND PRESENT, TO CROSS-CULTURAL EXPLORATION, TO THE CREATION OF PARADOXICALLY ‘SECRET’ DIGITAL CONTENT Libraries Going Micro Cinema and Food Mash-up All Things are New Again John Locke is the New York City architect behind the As California’s ‘other’ cosmopolitan city, San Francisco There is a popular saying that everything old becomes ‘Department of Urban Betterment’ project and recently often takes a backseat to glitzy Los Angeles. One thing new again, something that proves especially true with decided to take a cue from initiatives in the United the City by the Bay does arguably better than anywhere Singapore’s veteran hipster suburb Tiong Bahru, the Kingdom and Los Angeles to transform the humble in the United States though is food, and recently we’ve country’s first housing estate, whose 1930s art deco phone booth. taken to merging this with our southern neighbour’s heritage is the latest must-have. Number One industry – cinema. DUB 00 is the project that has seen disused and Today, as part of the continuing gentrification of one abandoned booths reimagined into communal libraries. The Mission District’s Foreign Cinema was the first to of Singapore’s oldest neighbourhoods, Tiong Bahru Seeing that many of these booths are now wasted celebrate the serendipitous relationship between food is benefiting from an influx of ‘indie chic’ types and space, Locke has begun work turning antiquated booths and film and over the past few years, more restaurants creative professionals flocking to one of the few areas into bookshelves that allow visitors to take, borrow, or have taken their patrons’ dining experience to heightened where old world charm still prevails in a move towards exchange books. levels by injecting art into one of our culture’s most a ‘deurbanisation’ of sorts. Commercial rentals have sociable activities. Tokyo Go Go Restaurant compliment doubled in the last year and new food, shopping, and The Little Free Library is a similar initiative in the US their legendary happy hour with appropriately, Japanese lifestyle shops now share shopfronts with the stalwarts promoting literacy and community power. Established horror films and Madrone Art Bar, in the city’s who’ve been there since the 1940s. Specialty bookstore in Michigan, the library takes shape in a small post-up and coming NoPa district has taken the trend Books Actually, artisanal coffee house 40 Hands and weatherproof house, containing a selection of 20-30 even further, evolving it into a full-on art experience culinary experimentalists Open Door Policy are just books and encourages the community to ‘Take a Book, showcasing mixed-media and photography. some of the names in a growing list of hipster spotting Return a Book’ and keep the scheme alive. venues in the area.
  • 10. Phone Stacking Exclusively for You The Spirit of America in Batik In an age where most of us are constantly connected, Absynthe Minded, a popular Belgian music band Last year, the Embassy of the Republic of Indonesia in the idea of powering off has a certain, undeniable recently launched the most exclusive music video ever Washington announced the launch of an interesting appeal. Recently, the game of phone stacking has for their latest single Space. cross-culture initiative with the American Batik Design caught the attention of Canadian diners and media Competition. Designed to celebrate the new US- alike. The brainchild of blogger Brian ‘Lil b’ Perez, the The thinking behind the idea came from the band’s Indonesia Partnership, the competition aimed to promote game was created to encourage live conversation whilst realisation that artists often invest a great deal of time, Indonesian culture in the United States by creating an eating out and requires everyone to place their phones effort and money in creating a music video, only for it to initiative that would have local relevance and resonate face down on the table. The penalty for sneaking a appear immediately on YouTube. On this occasion they with both of the countries involved. peek at your latest Twitter mention? Picking up the wanted to keep the content exclusive in order to raise group’s bill. excitement levels around it and create something of The competition challenged American designers to value by making it less attainable. create their own form of Indonesian Batik and finalists It’s no surprise the trend has struck a chord when were chosen by a distinguished panel of experts and you consider the results of a recent survey of 1,000 The video was only available to view on a dedicated artists. Each Batik crafted portrayed American values Canadians surrounding mobile trends, that showed 72% website whilst the single was played on the radio. and culture, whilst still retaining the foundation of the of respondents reported watching others pull out their The song contained an audio watermark code which traditional craft. phone at dinner is one of their biggest annoyances but meant that once the song was on-air, a signal was sent 41% plead guilty to the same charge. to the website and the video started to play. There are The winning designs were unveiled earlier in April at currently only 10 selected European radios which use Jakarta’s Textile Museum and in Grand Indonesia Watch out, the next time it could cost you a meal! this technology. Shopping Mall.
  • 11. COMMUNITY REMAINS AT THE HEART OF GREEN MOVEMENTS ACROSS THE GLOBE, WITH A REAL FOCUS ON LOCAL SOLUTIONS TO LOCAL ISSUES Communal Commuting Floating Gas Pavements to Parks Last issue we saw carpooling take off as the latest Mubadala Oil and Gas (Edelman client), a wholly- Despite the many charms the city of San Francisco holds, transportation sharing trend in San Francisco and now we owned investment arm of the Government of Abu Dhabi, one of the less than perfect aspects of city planning has take a look at the more recent alternatives gathering speed: are working on a development for an innovative floating resulted in narrow sidewalks and excessively large roads in • Scoot is a brand-new scheme that makes electric terminal that houses liquefied natural gas (LPG). some areas – meaning limited pedestrian access and large scooters available to anyone for a monthly or zones of wasted space, especially at intersections. Recognising the need to combat the nation’s low gas occasional fee (around $5/hour for a trip). It supply, the terminal aims to secure additional supplies The city’s Pavement to Parks organisation developed operates similar to Zipcar – a smartphone app by transforming natural gas into liquid form (a process a brilliant idea, inspired by and modelled after similar will enable users to find a scooter nearby, reserve also known as GTL, gas to liquids) and meet the energy inspirational projects in New York City (think the High Line and unlock it – with each scooter equipped with a demands in the UAE. The ground breaking design of the and Low Line), to reclaim these unused areas and turn them smartphone dock that enables the vehicle to run. terminal will act as yet another beacon of innovation in a into new public plazas and (mini) parks. Interestingly, at Helmets and insurance included! region made famous for its inspiring eco designs. the moment these spaces are only being built temporarily, • San Francisco start-up RelayRides is an online each project is intended ‘to test the potential of the selected marketplace where people can rent cars directly from With the UAE’s rapid development and energy-hungry location’ before being made a permanent public open space. owners and has recently launched nationwide in the domestic industries, the creation of an efficient and convenient LPG import terminal allows the country to The initiative has really begun to take off with more and US. A new partnership with General Motors will see more buildings integrating the ‘parkletts’ as they have RelayRides advertising its service to GM car owners bring in more gas in smaller doses, reduce the risk of damaged supplies and provide more supplies for become known into developments for restaurants, coffee who subscribe to OnStar, GM’s communications and shops and other community projects. assistance program neighbouring countries at the same time.
  • 12. THIS QUARTER FASHION GOES ON THE MOVE AS FOUR WHEELS BECOME THE ULTIMATE VEHICLE FOR REACHING EVER-MOBILE CONSUMERS, CONSTANTLY ON-THE-GO Roaming Fashion Living the Kors Life Social Fashion, Brazil-style The growing phenomenon that is mobile retail isn’t How does an expensive high-end fashion brand make Brazilian fashion retailer C&A is making shopping even confined to shopping on your smartphone as roaming themselves more relevant to an ‘everyday’ consumer? more social – even if you’re on your own. The Fashion style stores have begun popping-up all over the US, US label Michael Kors may have the answer with their Like campaign merges online social behavior with the bringing content to consumers on-the-go and breaking latest project which will see staff elevated to the status of offline customer journey, taking the concept of the ‘Like’, down the boundaries of bricks and mortar stores. First ‘fashion muse’ in the Living the Kors Life campaign. from Facebook page to in-store environment. it was street food and now street fashion, Los Angeles pioneer Le Fashion Truck has been bringing top-notch The project is a great example of a luxury brand ‘lifting Images of the latest collections were posted on their fashion from local designers (at affordable prices) to West the lid’ on their exclusive nature, striking a balance Facebook page where fans were asked to ‘Like’ those Coast hipsters for some time now and has paved the way between elite and accessible and is designed to items that took their fancy. for similar initiatives from JD Luxe and Bath Petals. demonstrate the wearability of the brand by connecting Specially programmed hangers were then created to with ‘everyday’ women on a personal level. East side, New Yorkers can be treated to A-list accessories display the actual number of likes each of the garments from Styleliner – a converted truck that has become a Each season, three staff members will be followed to had received allowing indecisive shoppers to see just ‘treasure chest on wheels’ and is gathering a steady stream reveal not only their own personal style, but also their how popular each one was (and hopefully sway their on fans.With similar concepts appearing in Boston, Texas favourite culinary, dining and entertainment choices, purchase decision!) and San Francisco it’s fair to say this trend is sweeping the creating a multi-dimensional, layered personality with With the recent growth of the Brazilian economy and States. With a unique sense of flexibility allowed from this which for consumers to connect with. creation of the new middle-class spurring an ever-hungry type of outlet and soaring rent prices for physical stores fashion consumer, creative initiatives such as this will becoming the norm, it’s easy to see why. appear more and more.
  • 13. FOR RETAILERS, NOW IS THE TIME TO REALLY HARNESS THE OPPORTUNITY TO USE THEIR OUTLETS AS AN ‘OWNED’ MEDIA CHANNEL - USING SPACE EDITORIALLY TO ENTERTAIN, ENABLE SOCIALISING AND DRIVE CONVERSATION On-the-Go Window Shopping Paris’ New Luxury Zone Shop with a STORY With the rise of roaming retail and on-the-go mobile Paris is the home and undisputed grande dame of high Walking down 10th Avenue near the Meatpacking shopping, iconic US retailer Bloomingdales is bringing fashion and designer luxury and as this market continues District in NYC, you might be surprised to find a new new meaning to the concept of window shopping. to defy economic gloom, the city’s luxury retail landscape store – perhaps one that seems familiar but is a little bit Showing a unique understanding of the need to constantly is seeing some changes. different than the one you passed a few weeks ago. evolve and enhance the customer journey, Bloomingdales’ From the home of retail innovation comes STORY, a latest windows present customers with a bit of everything– Fashion’s founding fathers including Chanel, Hermes and very special kind of retail space that creates a sense of from digital and social connectivity to interactive Dior have traditionally positioned themselves in two city community and entertainment through storytelling. experiences and the ability to shop on-the-go. central neighbourhood zones but with increasing numbers of tourists spending time in other areas, these zones are Evolving the theme of customisation to extend to • The Sunglasses Style project showcased six interactive the retail concept, every four to eight weeks the shifting and lines are being redrawn. window displays where passers-by were able to store is completely renovated – its walls, decor, and virtually try on a range of sunglasses from designers The creation of new zones due to high tourist footfall in merchandise are changed and tailored to reflect a new such as Marc Jacobs and FENDI. Once shoppers found other areas and the corresponding move of many luxury theme, the latest being ‘New York.’ their perfect pair, a picture was sent to the in-store Style brands is a sign of the times – where once they could Bar where they could purchase in real-time STORY is a retail space that has the point of view of a rely on consumers to come to them, now it is clear that magazine, operates like a gallery and sells like a store. • Flip-flop brand Havaianas have teamed up with even the most coveted brands need to fish where the fish The eight week retail experience presents must-haves Bloomingdales to create a fully interactive window are and ensure their brands are represented in the most from trailblazing online shopping destinations such as display, inviting users to customise their own pair of shoes, exciting way possible on home turf – something that more BaubleBar and CHROMATICgallerie, stocking items place an order and pay, without even entering the store spacious retail options outside of town allow them to do. for men, women and kids.
  • 14. FOOD CONTINUES TO GO FROM FIELD TO FORK VIA THE STREET AS NEW COLLABORATIONS TAKE FOOD PAIRING TO A NEW LEVEL TO CREATE GASTRO MATCHES MADE IN HEAVEN The New Business Lunch From Hawker to High End What’s Brewing San Francisco has always been the leading light of the Food loving locals and tourists all flock to Singapore’s Craft beers now account for over 10% of the beer sold US food revolution and is known as the Godfather of internationally renowned hawker centres for breakfast, in the US, double the share it had in 2006 and San street food - in the downtown business district, many lunch and dinner. Famous for classics such as Nasi Francisco continues to contribute great beers as seen in restaurants now have food trucks open during the rush Rendang, hawker stalls across the island are now going these collaborative creations that are following the age- so that 9-5-ers can still have a Mission-style burrito or high-end, selling a range of local and international foods old food tradition of great pairings: authentic kimchi. But with food trucks becoming the go-to at hawker-friendly prices. • San Franciscan’s love Tartine Bakery’s world-famous for the masses, they’re encountering the issues of long sourdough loaves and now Oakland’s Linden Street lines and slow service that they aimed to counteract in the In the local, culture-rich neighbourhood of Chinatown, Brewery have introduced Our Daily (B)red, a beer first place. Daniel Goh is selling 50 types of rare and unique bottled that’s fermented with the sourdough starter that’s made beers and ciders from more than a dozen countries. New start-up Luckybolt is taking the alternative lunch Tartine Bakery’s loaves worth waiting hours for Across town, Kopitiam stall DeBurg has created a format a step further with the next evolution in mobile range of 15 gourmet hamburgers made from top-shelf • Cerveceria de MateVeza is a brand new food. Its team of bike messengers pick-up fresh food from ingredients including Australian Wagyu beef. South microbrewery that serves up beers brewed on-site with the city’s best culinary minds and deliver it downtown East Asian staples such as Rojak are not immune to the Yerba Mate tea and empanadas from local vendor, El just in time for the rush. Users locate them on their real- overhaul, with Rion Ong, son of hawker stalwart Ong Porteno time map, pick what they want to eat and a messenger Siong Pek, adding his own twist to the distinctive salad • Local Triple Voodoo Brewing has been around for just delivers it to their office door. No waiting necessary! that over the years has made his family famous on the over a year and already has three new unique beer hawker scene. styles: Grand Cru - a Saison made with honey and blue agave nectar, a White IPA, and Kaleidoscope – a black IPA that includes black and green teas
  • 15. IN OUR RAPIDLY CHANGING WORLD, ART AND DESIGN TRENDS ARE INCREASINGLY FOCUSED ON CREATIVELY CONSTRUCTING SUSTAINABLE WORK TO REINVIGORATE LOCAL COMMUNITIES Farming with Fish Dumpster Cafés Oh! What a Beautiful Home We’ve seen amazing examples across the world of The FOUNDation project is an initiative from two Open House (OH!), billed as Singapore’s only ‘art rooftop space being utilised creatively – from green roofs Netherlands-based designers who wanted to do walkabout’ has now become a firm fixture on Singapore’s to mini-allotments but the most recent concept from Zurich- something different and exciting in their neighborhoods up-and-coming art scene. Focusing on historical areas, based UrbanFarmers tops them all. whilst reusing discarded material in need of recycling. OH! is an amalgamation of site-specific art installations held in nostalgic old-town neighbourhood. The Globe Hedron is a self-sufficient design concept The project has seen the creation of a series of featuring an urban fish farm; the bamboo greenhouse ‘Dumpster Houses’ – constructed from rubbish and items The concept is simple – local residents open their homes structure is optimised for aquaponic farming techniques, that would otherwise be thrown away and transformed for artists to use as a blank canvas and gallery space. In creating an ideal environment for our finned friends and into small shops and cafes. The foundation of the return, the homes receive a new lease of life and ‘culture also a space to grow vegetables like broccoli, chard and designs (and hence the name) comes from discarded vultures’ are given a unique opportunity to view works tomatoes. The genius design which produces its own rubbish tips or dumpsters found on the street. from some of Singapore’s hottest new talent. energy means the water from the fish nourishes the plants, while the plants naturally keep the water clean. These spaces provide meeting places for the community In 2012, 15 contemporary artists installed artworks where they are invited to donate their own unwanted inside six homes and a temple in the hip but historic The project, the work of Antonio Scarponi is designed to items in order to provide more building supplies as well neighbourhood of Tiong Bahru. This year’s event was feed four families of four for an entire year, with current as reinforce the ever-relevant importance of reusing, more successful than ever with over 2,000 people touring projections looking at an annual haul of around 100 kg recycling and repairing. the installations over two weeks, proving the eagerness of of fish and 400 kg of vegetables. culture lovers to ‘discover’ art in unexpected places.
  • 16. The Power of Light Eau de MacBook Pro Professional Communities Ancient European traditions have incorporated the Australian artists at Air Aroma recently created a very As we’re faced with an uncertain global economy, the concept of light and illumination for centuries and a unique fragrance – ‘Scent of Macbook Pro’ for an importance of driving sustainable local business initiatives recent spate of amazing artworks across the region show exhibition hosted by art collaborative Greatest Hits. The is paramount. In the spirit of this, we’ve seen a re-focus that this form of expression and artistic storytelling is once exhibition was designed around one-of-a-kind sensory on the importance of community in the physical sense, again having its moment in the spotlight :-) experiences with a special focus on technology. While reinvented via industry-specific communities and towns: the fragrance was certainly distinctive, with ‘topnotes’ of • Blueseed: is a floating city concept due to open next Widespread attention was first given to the popular Light the plastic that covers the box and the printed ink on the year off the coast of California. It will negate the need Festival in the Belgium city of Ghent earlier in the year cardboard, Macbook users would definitely have found for work permits and hopes to foster greater innovation which was followed by the work of acclaimed artist Steve it familiar! amongst international start-ups by creating a less McQueen in Amsterdam and his takeover of the city’s restrictive environment beloved Vondlepark, changing the street lamps from The willingness of Greatest Hits to create a specific • CornellNYC Tech: may be the East Coast’s answer white bulbs to blue and completely transforming the fragrance for their art exhibition attests to the trend in to Silicon Valley and is in the process of designing park and the experience within it at night. experiential art work that focuses on fully embracing a special island campus to nurture and encourage all of the senses in order to increase the level of entrepreneurship from the outset In Frankfurt, the award-winning German collective engagement and enjoyment. Unique scents ignite LICHTFAKTOR, pioneers in the ‘light painting’ technique, • Teachers Village: is a community development in specific memories, meaning attendees experience a New Jersey that will include more than 200 affordable lit up Luminale 2012 with their most recent work, giving fuller and more memorable emotional connection with visitors the chance to see the historic Romerplatz building housing units and facilities for educators, aiming the exhibit. to create an immersive and supportive community as they’ve never seen it before. environment
  • 17. EVEN THE HEALTH SECTOR IS NOT IMMUNE TO THE SOCIAL WORLD AS WE SEE MEDICAL INNOVATIONS CROSS-OVER INTO A DIGITAL AND ENGAGED SPACE Scalpel? Check. Twitter app? Check. Allergy Free Dining A Sign of the Times Doctors at Houston’s Memorial Hermann Northwest Allergy sufferers have a tough time of it food-wise; Technabling, a spin-out company of The University of Hospital made medical and social media history this whether it’s an allergy to peanuts or a dairy intolerance, Aberdeen has developed a computer programme that year by live-tweeting an open heart surgery for the first dining out can often prove a nightmare. Those wishing translates sign language for the hearing impaired into time ever. to eat out and have a stress-free experience however written text. The first-of-its-kind software can be used may consider a trip to Lyon, France and the Mon on portable devices and provides near instantaneous Initiated in honour of National Heart Month, the Historie dans l’assiette restaurant – the first of its kind translation, aiming to break down barriers for users of pioneering surgery was intended to wake people up and whose menu is entirely free of 11 of the most common sign language and create an inclusive communication educate them to the realities of not caring for your heart, allergens and who is spearheading a cultural shift for platform with which they can interact. as well as provide advice on how to take preventative the notoriously authoritarian world of French cuisine. measures against heart disease. In addition to 140 The user signs into a standard camera integrated into a character updates, there were videos and photos posted Menu items are focussed around organically-grown laptop, Smartphone or other portable device such as a throughout the operation giving those following a rare produce free from gluten, eggs and lactose (to name tablet and their signs are immediately translated into text glimpse at the inner workings of such a procedure and a but a few) and provides fresh, seasonal ingredients. which can be read by the person they’re conversing with. chance to gain a different perspective into the realities of The staff are highly-trained in nutrition and diners are One of the most exciting elements is that the technology heart disease. Thankfully, the 57 year old patient made it equipped with ‘data sheets’ before they order to ensure can be tailored to the individual user so it recognises through the two and a half hour double-coronary artery they have full visibility of what their meal contains. With terms that they use and create. The service is expected bypass successfully and made a full recovery. food allergies and intolerances affecting more and more to be on the market towards the end of 2013 and will of the population, expect to see the principles behind be the next step in creating tailor-made communications Mon Historie replicated far and wide. programs for the hearing impaired.
  • 18. SMART HOTELIERS AND OPERATORS ARE TARGETING TIME-POOR BUSINESS TRAVELLERS AND CASH-POOR TOURISTS, CARVING OUT EXPERIENCES THAT PROVIDE VALUE AND ALLOW CUSTOMERS TO GET TO THE HEART OF THEIR DESTINATION QUICKLY Plus One in Berlin Women Only Floors Bubble Hotel Pods Plus One Berlin is a new travel concept recently In the new trend among high-end hotels, men need not As holiday-makers constantly go in search of new launched in one of the city’s coolest districts – the apply. Vancouver’s Georgian Court Hotel is the lone experiences, accommodation is playing an increasingly Kreuzkolln neighbourhood. ladies-only hotel in Canada, blocking off an entire floor important role in providing that new and exciting and 18 rooms for the fairer sex and joining a highly element. From treehouse hotels to underground pre-fab The specially designed apartments have been selected group of hotels in Copenhagen, New York and structures – the latest comes from the idyllic countryside created by two Berlin-based architects and feature a Singapore who have done the same. Each room comes in France with Attrap Reves and their very unique combination of new and recycled materials. equipped with hair styling appliances, yoga mats and Bubble Hotel concept. What makes the concept special however is the extras an array of beauty products at no additional charge. An evolution of the humble tent, the transparent pods - visitors staying at the apartment get automatic access These rooms have proven especially popular with invite guests to get up-close with nature, giving people to a group of 29 local residents, all chosen for their female business travellers who appreciate the added an eco-friendly experience and allowing them to explore knowledge and passion of the city - to act as their ‘plus security of the private floor. While this highly contentious the outdoors without negatively impacting on the area. one’. The residents are on-hand to offer personalised trend has been seen by some as discriminatory and as a advice and travel tips as well as to accompany them on Measuring a mere 13 feet in diameter, the compact step backward for women, ladies-only hotel floors have structures are easy to pack and transport and provide a special experiences that only a local would know about. started popping up all over the world and due to the cozy environment, with food and drink options available The service is a great example of yet another way of recent high demand for this service, the Georgian Court at the nearby lodge style restaurant. At only 109 EU enhancing the tourist experience - it’s customisation is now thinking of expanding to a second floor. per night, the pods provide a budget option for those evolving to another level entirely. looking for a unique, out of the ordinary experience.
  • 19. ARE WORDS DEAD? EXTREME CUSTOMISATION COMMUNITY HEART A picture speaks a thousand words… Last issue we looked at how Never has there been a time when or even a billion it would seem from personalisation was being adopted community has been more important Facebook’s ground-breaking acquisition by brands and in the next evolution to us. In this digital age, our ideals of the image-capturing app Instagram of this, we’ve seen extreme and perspective on what constitutes for $1billion USD. customisation come to the fore. Gone community, has shifted. The spirit of are the days when the meaning of community is what people still crave So are words dead? Or are they just customisation extended to having – whether this exists in a physical or being pushed aside by our love of the your initials stamped on the latest virtual world. Community is now an all- immediate and emotionally evoking designer handbag as consumers encompassing term, taking the meaning power of the image? now look for (and are beginning to of ‘local’ and extending it beyond If the last few years have bought us expect) experiences that are highly- country borders, language barriers and the age of the blog, the tweet and the customised, uber-personalised and cultural differences. hashtag – it seems clear that we have absolutely tailored from start to finish. Interestingly, a move towards now firmly entered the age of the image Brands who have embraced the trend the traditional, old-school ideals (both still and moving) and with this, in the last few years have looked at of community is becoming more a new era of storytelling. As human ways in which mass-customisation pervasive. Our desire to connect with beings driven by emotion, the image could be integrated into their product our neighbours, whether next door in is the ultimate currency – transcending offering and this year, we’ll see these the same street or in the next country; language and cultural differences, able same brands look at ways in which has seen an increasing number of to ‘speak’ to everyone. the experience can get even closer to experiential initiatives emerge driven by With storytelling still at the heart your heart and mind. a local, community spirit. of what inspires brand love and The travel industry and specifically We will watch how this reinvented images, at the heart of next-generation hotels are leading the charge with community environment infiltrates the storytelling, the challenge for brands all manner of services offering virtual world as those that exist there, is how they effectively communicate customisation at this extreme level, start to manifest themselves in a more their stories via the channels this media (think your own fragrance butler or physical way. affords them. soap concierge for a start) and this will Does this mean the creation of Facebook With visual platforms and what we do continue to unfold across everything City or Twitter Village in the near future? with images evolving by the minute, from technological innovations to high- we look forward to seeing how words end luxury fashion. We’ll just have to wait and see. fight back! Watch this specifically prepared, exactly-right-for-you bespoke space.