Prezentacija sa predavanja "Navike koje stvaraju uspeh" g-dina Kevina Berna (Kevin Byrne), vlasnika britanske kompanije Checkatrade, koja je prošle godine dobila prestižnu nagradu Best Customer Focus National Award 2010. Predavanje je održano u suorganizaciji EDIT Centra i Eduka Centra 12.10.2011. u Eduka Centru - Novi Sad, Mite Ružića 1.

1. Habits The key to success is personal development

3. Wanting is not enough

4. Desiring is not enough

5. YOU HAVE TO KNOW

6. The best way to know is to teach this material

8. Skill or how to

9. Attitude or want toYour mind is a 10 inch frying pan

11. Understand Paradigms are you are on the right road

12. Shift your Paradigm and you are on the road to significant improvement

13. To significantly change your behaviour, you have to shift your view, your Paradigm

15. Habit 1 – Be proactive

16. Habit 2 – Begin with the end in mind

17. Habit 3 – Personal time management

18. Habits 4 - 6 are personality habits

19. Habit 4 – Think win, win

20. Habit 5 – Seek first to understand before being understood

21. Habit 6 - Synergise

23. Your behaviour should be:a product of your own decisions based on values.not a product of your conditions based on feelings.

24. Opposite of proactive is reactive, reactive people tend to:

25. blame people and circumstances for what happens to them.

27. Physic – childhood , something happened at a tender age.

30. Imagine you are at your funeral.

31. There are 4 speakers

32. One from your family

33. One from your friends

34. One from your work

35. One from your Church or community organisation

36. Now think, what would you like to have said about you?

37. You would have touched some of your deep fundamental values.

38. Decide what your own value system is.

40. They have little sense of their core values other than the basics of right and wrong.

42. Two dimensions that demand your time,

43. IMPORTANCE is attached to habit 2

45. Quadrant 1 - URGENT AND IMPORTANT

46. Quadrant 2 - IMPORTANT but NOT URGENT

47. Quadrant 3 - URGENT but NOT IMPORTANT

48. Quadrant 4 - NOT URGENT and NOT IMPORTANT

49. What happens to Q1 if you neglect Q2?

50. What’s going to happen to Q1 if you attend to Q2?

51. Where are you going to get the time to work on Q2?

52. It has to come from Q3 and 4Things that matter most must never be at the mercy of things that matter least.

54. Communicate

56. Let me listen to you first

58. Try going for win loose with your customer

59. Try going for loose win with your customer

60. The only one that will work is WIN WINWhat can you give that has low cost to you but has value to others? What if you can’t come to WIN WIN, then go for No Deal. WIN WIN comes from a stand point of maturity and from having an abundance mentality which comes from habits 1,2, and 3.

62. Once a person feels they are understood they relax, defences are lowered, they become open.

63. It takes tremendous energy to listen at this level

64. The real strength to practice habit 5 comes out of the first 3 habits. The real strength to practice habit 5 comes out of the first 3 habits.

67. Let me ask you first, why do you want that window open?

69. Mental self – Improve your mind with literature

70. Spiritual self – meditate, renew your commitment to your habit 2

71. Social, emotional self - practice habits 4, 5 and 6.A week has 168 hours, what is 3 hours a week. Is this disproportionate to the tool you have, your body.

72. Habits The Mighty Missouri Correct principles are a lighthouse, they do not move, you can not break them. We can only break ourselves against them. We might as well learn them, accommodate them, use them and be grateful for them. Then they will enlarge us and empower us. TS Elliott once said. We shall never cease from striving, and the end of all our striving is to arrive where we began and to know the place for the first time. I suggest all we have covered we already inwardly know. But what is common sense is not common practice.