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1. Course Syllabus
School of Business
BIS/219 Version 3
Business Information Systems
Center: Honolulu Campus
HBM-0810S
05/10/2011 - 06/07/2011
Course Location/Times:
Week 1:
Week 2:
Week 3:
Week 4:
Week 5:
Course Meetings: Tuesday
Course Time : 6:00 p.m. to
Tuesday 10 May 2011
Tuesday 17 May 2011
Tuesday 24 May 2011
Tuesday 31 May 2011
Tuesday 07 June 2011
10:00 p.m.
Please print a copy of this syllabus for handy reference.
Whenever there is a question about what assignments are due, please remember this syllabus is
considered the ruling document.
Copyright.
Copyright ©2009 by University of Phoenix. All rights reserved.
University of Phoenix© is a registered trademark of Apollo Group, Inc. in the United States and/or other countries.
Microsoft©, Windows©, and Windows NT© are registered trademarks of Microsoft Corporation in the United States and/or other
countries. All other company and product names are trademarks or registered trademarks of their respective companies. Use of
these marks is not intended to imply endorsement, sponsorship, or affiliation.
Edited in accordance with University of Phoenix© editorial standards and practices.

2. Course Description
This course provides an overview of Business Information Systems. This includes a broad foundation for
both technical and non-technical business professionals. Special emphasis is placed on how information
is used by different types of businesses across different industries.
Policies
Faculty and students/learners will be held responsible for understanding and adhering to all policies
contained within the following two documents:
•
•
University policies: You must be logged into the student website to view this document.
Instructor policies: This document is posted in the Course Materials forum.
University policies are subject to change. Be sure to read the policies at the beginning of each class.
Policies may be slightly different depending on the modality in which you attend class. If you have
recently changed modalities, read the policies governing your current class modality.
Course Materials
Rainer, R. K., Jr., & Turban, E. (2009). Introduction to information systems (2nd ed.). Hoboken, NJ: John
Wiley & Sons.
Pearlson, K. E., & Saunders, C. S. (2006). Managing and using information systems: A strategic
approach (3rd ed.). Hoboken, NJ: John Wiley & Sons.
All electronic materials are available on the student website.
Week One: Overview of Information Systems
Details
Objectives
Read Ch. 1 & 2 and Technology Guides 2 & 5 of Introduction to
Information Systems.
Read Introduction of Managing and Using Information Systems.
Review this week’s Electronic Reserve Readings.
Participation
Participate in class discussion.
Learning Team
Instructions
Select classmates to be on your Learning Team.
Create the Learning Team Charter.
Individual
Information
Systems and
Software
Applications
Research software applications and information systems available
for the various organizational departments within a company, such
as accounting, finance, human resources (HR), marketing, and
management.
Points
1.1 Identify information systems used in organizational departments.
1.2 Explain how information resources are managed.
1.3 Describe roles of the information systems department.
Readings
Due
Choose three of the aforementioned organizational departments
3
10 May
2011
5

3. and prepare a 350- to 700-word essay that provides an overview of
these applications and systems.
Discuss how your selected applications relate to the organizational
departments.
Include an introduction and a conclusion.
Format your paper consistent with APA guidelines.
Week Two: Data Gathering, Storage, and Uses
Details
Due
Objectives
2.1 Recognize data management issues.
2.2 Identify components of a database.
2.3 Describe the relationship between data, information, and
knowledge.
2.4 Compare e-business and e-commerce.
Readings
Points
Read Ch. 4 & 6 of Introduction to Information Systems.
Read Ch. 4 of Managing and Using Information Systems.
Read Ch. 7 of Managing and Using Information Systems. Stop at
“Evolution of E-business” and continue at “Threats on the Internet” to
end of the chapter.
Review this week’s Electronic Reserve Readings.
Participation
Participate in class discussion.
Learning Team
Instructions
•
Resource: Ch. 1 of Introduction to Information Systems
•
•
Begin working on the Amazon.com® Evolution paper by
reading Amazon: From Book Seller to Service Provider in Ch. 1 of
Introduction to Information Systems.
•
Discuss whether the company is moving away from its core
competency of being a leading online retailer. Evaluate the offerings
of Google™ and Microsoft®, identify in which areas Amazon.com® is
competing, and discuss whether this is a wise strategy.
Individual
Club IT, Part One
•
Resource: Club IT, Part One reading supplement
•
Read the Club IT, Part One reading supplement.
Prepare a 700- to 1050-word essay that addresses the following:
•
Club IT’s mission and primary clientele
• Club IT’s information resources include intranet resources;
for example, the password to log-in is clubit. Resources also
3
17 May
2011
10

4. include the role of the information technology (IT) department
and how its information resources are managed.
• Choose one of the different strategies for competitive
advantage listed in Ch. 2 of the Rainer and Turban text, which
presents cost leadership, differentiation, innovation, operational
effectiveness, and customer orientation. Describe the kinds of
information Club IT would need to pursue that strategy.
Include an introduction and a conclusion.
Format your paper consistent with APA guidelines.
Week Three: How Businesses Use Information
Details
Objectives
3.1
3.2
3.3
3.4
Readings
Participate in class discussion.
Learning Team
Amazon.com®
Evolution
•
Resources: Ch. 1 of Introduction to Information Systems
•
Prepare a 700- to 1,050-word essay describing Amazon®’s
strategy in which you address the following:
•
• Discuss whether the company is moving away from its core
competency of being a leading online retailer.
Points
Read Ch. 8 of Introduction to Information Systems.
Read Ch. 2 & 5 of Managing and Using Information Systems.
Review this week’s Electronic Reserve Readings.
Participation
Due
Describe enterprise resource planning systems.
Explain how functional areas use information systems.
Identify uses of customer relationship information systems.
Identify supply chain components.
• Present areas where Amazon.com® is competing with
Google™ and Microsoft®, and whether competition is a wise
strategy.
• Address the uses of the Amazon.com® database; possible
data management issues; and the relationship amongst
Amazon®’s data, information, and knowledge.
• Describe how Amazon.com® uses e-business and ecommerce for B2B and B2C.
•
Include an introduction and a conclusion.
Format your paper consistent with APA guidelines.
3
24 May
2011
15

5. Week Four: How Managers Use Information
Details
Objectives
Read Ch. 9 & 10 of Introduction to Information Systems.
Read Ch. 10 of Managing and Using Information Systems.
Read Ch. 11 of Managing and Using Information Systems. Stop at
“Managerial Influences”.
Review this week’s Electronic Reserve Readings.
Participation
Participate in class discussion.
Learning Team
Instructions
•
Resources: Case Study 7-1 of Managing and Using
Information Systems; http://www.amazon.com and
http://barnesandnoble.com
•
•
Begin working on the Where Did You Find That Book?
Project by reading the Amazon.com® Case Study 7-1 of Managing
and Using Information Systems and visiting
http://www.amazon.com and http://barnesandnoble.com.
•
Compare three booksellers: Amazon.com®, Barnes & Noble®, and a
local bookstore in your city. Evaluate their business models and
websites regarding ethical, legal, and security issues. Also, evaluate
how they use communication technologies.
Individual
Club IT, Part Two
•
Resource: Club IT, Part One; Club IT, Part Two
•
•
Evaluate the IT status of the business using the information
you have gathered from your review of the Club IT website and
interviews with Ruben and the staff.
•
•
Prepare a 700- to 1,050-word essay including the following:
•
• Identify three business problems that you see at Club IT.
• Evaluate Club IT’s resources, customers, and supply chain.
• Provide three detailed IT solutions to resolve the three
problems.
• Incorporate ERP, CRM, and SCM into your solutions.
• Discuss how the various departments within Club IT may
use your solutions.
Points
4.1 Explain how managers use information systems.
4.2 Explain information technology project development
methodologies.
4.3 Identify information tools for managers.
4.4 Identify the phases of the system development life cycle.
Readings
Due
Include an introduction and a conclusion.
3
31 May
2011
10

6. Format your paper consistent with APA guidelines.
Week Five: Ethics and Trends
Details
Objectives
Read Ch. 3 & 7 of Introduction to Information Systems.
Read Ch. 8 of Managing and Using Information Systems.
Review this week’s Electronic Reserve Readings.
Participation
Participate in class discussion.
Points
5.1 Identify threats to information security.
5.2 Identify communication technologies used in business.
5.3 Recognize ethical and legal issues in information technology.
Readings
Due
Individual
Final
Examination
Individual
Club IT, Part
Three
3
Resource: Introduction to Information Systems
Click the link to the Final Examination on the student website
available from the end of Week Four through the end of Week Five.
Complete the Final Examination. You have one attempt to complete
the exam, which is timed and must be completed in 3 hours. Results
are auto-graded and sent to your instructor.
•
Note. This exam contains third-party copyrighted materials. Portions
are:
Copyright © 2010 University of Phoenix. All rights reserved.
Copyright © 2010 John Wiley & Sons. All rights reserved.
07 June
2011
(must be
completed
prior to
class)
15
•
Resources: Club IT, Part One; Club IT, Part Two; Club IT,
Part Three
•
Prepare a 4- to 7-slide Microsoft® PowerPoint® presentation
addressing the following:
•
• Identify the ROI and NPV of the wireless order-taking
system. Discuss some of the intangibles Lisa needs to consider
and make a recommendation as to whether Lisa should order
such a system.
07 June
2011
15
• Research some executive dashboard products, identify
information that Lisa and Ruben would likely find useful
presented in a dashboard, and how they would use the
information. Make recommendations as to which product you
would recommend for Club IT.
• Choose one of the technology project development
methodologies described in the readings and explain how you
would go about the systems analysis effort. Identify what
information is needed for whom, when, and in what format.
Additionally, consider what major stakeholders you would
interview, and how you would proceed to gather information to
make an informed decision.

7. • Provide a description of how you envision this project would
proceed through the SDLC—what would happen in each phase?
Learning Team
Where Did You
Find That Book?
•
Resources: Case Study 7-1 of Managing and Using
Information Systems
07 June
2011
•
Prepare a 10- to 15-slide Microsoft® PowerPoint®
presentation with speaker notes based on the comparison of the
three bookstores in which you address the following:
•
• KODI Define the business models of all three of the
bookstores and discuss how all are competing with each other.
• TAWNS Contrast the websites of the three bookstores.
• EDWARD Discuss how all three of the book stores address
ethical, legal, and security issues.
• CELINE Identify the communication technologies used by
each bookstore.
•
Include appropriate graphics to highlight major points.
Format your slides with bullets and use no more than seven
sentences per slide.
Copyright
University of Phoenix® is a registered trademark of Apollo Group, Inc. in the United States and/or other countries.
Microsoft®, Windows®, and Windows NT® are registered trademarks of Microsoft Corporation in the United States and/or other countries. All
other company and product names are trademarks or registered trademarks of their respective companies. Use of these marks is not intended to
imply endorsement, sponsorship, or affiliation.
Final exams contain third-party copyrighted materials. Portions are:
Copyright © 2010 University of Phoenix. All rights reserved.
Copyright © 2010 John Wiley & Sons. All rights reserved.
Edited in accordance with University of Phoenix® editorial standards and practices.
15