Latest resume, Jan 2014

1. EDWIN F. RITTER
Qualifications Summary
Project leader of cross-functional teams that successfully delivers cost-effective, on time software solutions and
business services.
Manage multiple deadline driven projects concurrently, define client requirements and manage development
team from concept through launch using software development life cycle (SDLC) process.
Experience in MS-Project (Server and local) using Iterative, Waterfall and Agile methods.
Respected technical liaison working with IT, business and customer contacts. Strong communications skills
managing all project communications (internal and external).
Conduct Gate Reviews, track and report progress on multiple projects. Manage resources on-site, on-shore and
off-shore.
Experienced in both local and global relationships, credible rapport with client, stakeholders and project teams.
Adept using MS-Office, Project, Outlook, Visio, Sharepoint, NetMeeting, Teleconferencing, Confluence, Jira and
Rational applications.
Competent in search engine optimization (SEO), e-commerce, web metrics and Social Media (SM) using .Net,
Oracle, Qlikview and Documentum platforms.
Proficient in C, HTML, XML, CSS, PHP, Python, jQuery, Ruby, Java and Unix OS.
Professional Experience
Project Manager
Lead cross-functional projects delivering IT services (infrastructure, cloud services, database, web and mobile).
Cross-functional communications among internal and external resources, client and stakeholders.
Drive marketing campaigns in direct mail, print ad, CRM email and paid search (SEM).
Experienced in PMP, CMMI practices and related processes.
Experienced on PPM functions (planning, forecasting, process framework and governance) that align with business
needs and IT strategy.
Chair formal Gate Reviews, report progress on multiple projects using MS Project and MS-Office tools.
Manage Issues, Defects, Change Requests and Risks. Develop metrics and reports for change management.
Experienced with Change, Risk and Issue Management. Collect and report on related data metrics.
Active member of PMO and Change Management Board.
Web Marketing
Manager of world wide corporate web presence for Fortune25 manufacturer.
Daily manage resources to maintain corporate content (traditional and Web 2.0) across all web platforms.
Plan and execute annual team roadmap using English master content then translated for global use.
Manager and member of department leadership team setting goals, day to day supervision and represent
department in cross-functional projects.
Web Development
Code and design features/functions on client web sites using HTML, CSS, Java, XML, jQuery, Python, Ruby and
PHP using Dreamweaver and Ecipse IDE.
Employment History
Cyber Coders, September, 2013 to Present
Project Manager for cloud based services for web and mobile to connect, share and collaborate. Data integration
between SalesForce and SAP R3 databases.
Entre Computer Services, May 2012 to April 2013
Project Manager working on site at client manufacturing location. Manage internal visual messaging systems,
Oracle master data (item and customer) to web order tracking, market segmentation and related financial
dashboards to commercialization process in product engineering. Develop project management office (PMO) best
practices and process improvements for resource planning and project portfolio management (PPM). Define
3 FOX HILL DRIVE • FAIRPORT, N.Y. 14450
(585) 330-2337 • E-MAIL EFR0702@GMAIL.COM
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2. EDWIN F. RITTER (CONT.)
architecture and administer/develop PMO intra-net portal in SharePoint. Perform various administrator duties in
SharePoint, Confluence (wiki) and JIRA (Issue & Bug Tracking) applications. Drive commercialization improvements
for product engineering via phases and gate methodology. Coordinate resources and drive projects to meet/exceed
sponsor expectations in a manufacturing environment. Data mining and dashboard reporting from JIRA; project
status reporting via SharePoint.
Element K, August 2011 to February 2012
Project Manager leading cross-functional software product development teams residing on-shore and offshore using
SDLC to deliver new features in Learning Management Systems (LMS) using Oracle and .Net platforms. Develop
project plan and schedule; allocate/manage resources, track/report progress; ensure timely and quality completion of
deliverables that are aligned to established department standards and policies.
Catalyst, November 2010 to June 2011
Primary contact with national account managing databased marketing campaigns in paid search (SEM), weekly Free
Standing Inserts (FSI) print ads, monthly direct mail and Customer Relationship Management (CRM) email
campaigns (20 offer packages, 1MM+ pieces). Negotiate/coordinate cross-functional resources, create schedule,
manage time reporting and client billing.
Independent Contractor, July 2009 to October 2010
Conduct site audit on design, hierarchy, user experience (UX) and online content.
Provide monthly Organic Search Engine Optimization (SEO) recommendations.
Design/code JavaScript, HTML, CSS, PHP and XML changes on client sites that enable SEO improvements using
Dream Weaver and Eclipse IDE.
Examine Google Analytics and other data sources to monitor results and create reports.
Eastman Kodak Company, Corporate Web Initiatives Manager, March 2003 to June 2009
Global responsibility of the corporate web presence (About Kodak section) on Kodak.com for six (6) years.
Supervise eight (8) direct reports for three (3) years. Define global web strategy, unify user experience, develop
annual team roadmap and employee performance goals.
Initiate and lead Kodak.com Web 2.0 service project for RSS feeds and Podcasts, social media widgets with
external sites which increased site traffic by 8%.
Member of Web Analytics team that analyze traffic and develop reports on e-commerce metrics (visits, average
order value, conversions).
Education
B.S., Electronic Technology
SUNY-Binghamton
Continue professional education in Marketing, Web Metrics, Information Technology, Programming, MS-Project 2003,
MS-Project Server 2007, Project Management and Leadership via trade shows, conferences, seminars, blogs, online
self study, internal training and external courses.
3 FOX HILL DRIVE • FAIRPORT, N.Y. 14450
(585) 330-2337 • E-MAIL EFR0702@GMAIL.COM
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