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INVITATION FOR PUBLIC COMMENTS
ON

PROPOSED SERVICE CHARTER FOR VICTIMS OF CRIME IN EKITI STATE
1. INVITATION
1.1 The Ministry of Justice invites interested parties to submit
written comments on the proposed draft Directives here.
1.2 The comments on the draft Directives must be submitted not
later than 31 January 2014, marked for the attention of The
Permanent Secretary,
(a) if they are forwarded by post, be addressed to:
The Permanent Secretary: Ministry of Justice
Phase III, State Secretariat Complex, Ado-Ekiti,

(b) if they are delivered by hand, be delivered at:
The Permanent Secretary, Ministry of Justice
Phase III, State Secretariat Complex, Ado-Ekiti,
(c) if they are submitted by email, be emailed to
dapata@ekistate.gov.ng

1.3 For further information, please do not hesitate to contact Mr
Dayo Apata at 08033070636

1
SERVICE CHARTER
FOR VICTIMS OF CRIME IN EKITI STATE

2
Ekiti State Ministry of Justice
2013
TABLE OF CONTENTS
FOREWORD BY THE ATTORNEY GENERAL AND COMMISSIONER FOR
JUSTICE,EKITI STATE
PREAMBLE
 Affirming
 Believing
 Recognising
 Noting
 Hereby adopt this Victims’ Charter
YOUR RIGHTS AS A VICTIM OF CRIME
1. The right to be treated with fairness and with respect for your dignity
and privacy
2. The right to offer information
3. The right to receive information
4. The right to protection
5. The right to assistance
6. The right to compensation
7. The right to restitution
COMPLAINTS

3
FOREWORD
The Service Charter for Victims of Crime in Ekiti State (also referred to as the
Victims’ Charter) is an important instrument for promoting justice for victims
of crime in Ekiti State. The Victims’ Charter is compliant with the spirit of the
Nigerian Constitution, 1999 and the United Nations Declaration of Basic
Principles of Justice for Victims of Crime and Abuse of Power, 1985.
The Victims Charter can be traced back to the Ekiti State Strategic Action Plan
for Transformation of the Administration of Justice 2013,which inter alia
focused on the important role victims should play within the criminal justice
system. The Victims Charter therefore presents a rights framework for services
to be provided under the State’s Victims’ Empowerment Programme.
It is noteworthy, that in an effort to cultivate a human rights culture within the
criminal Justice sector in Ekiti State, the focus is gradually shifting from an
adversarial and retributive criminal justice system to a more restorative
approach to justice. Central to the concept of restorative justice is the
recognition of crime as more than an offence against the State, but also as an
injury or wrong done to another person.
The Service Charter defines what services victims are entitled in terms of the
seven rights listed therein and in addition, it sets out responsibilities that key
stakeholders such as the Police Force, Ministry of Health, Ministry of Justice,
Ministry of Women Affairs, Social Welfare and Gender Empowerment should
provide when victims approach them among other public institutions for help
or inquiries
The Victims Charter is therefore an important document the victims of crimes
can use to claim/assert their rights, act responsibly, and demand responsibility
from service providers in ensuring the realization and attainment of justice.
The formulation of this Service Charter for Victims of Crime in Ekiti State 2013
was primarily inspired by the provisions of the Service Charter for Victims of
Crime in South Africa. But was developed by the Ekiti State Ministry of Justice,
with strong support, inputs and contributions from various civil society
organisations and academic institutions to whom we owe a debt of gratitude

4
PREAMBLE
The Government of Ekiti State generally and agencies involved in the criminal justice
system specifically:
Affirming
Government’s commitment to implement measures aimed at continuous reform of
the criminal justice system to protect and promote the rights of victims in
compliance with international obligations under international human rights
instruments, such as the UN Declaration of Basic Principles of justice for Victims of
Crime and Abuse of Power (1985) and domestic Legislation such as Ekiti State Gender
Based Violence (Prohibition) Law 2011.
Believing
That it is part of the responsibility of the state to promote the equal enjoyment of all
the rights and freedoms that are guaranteed in the Constitution by all and equitable
criminal justice system can only be achieved if the rights of both victims and accused
persons are recognized, protected and balanced.
Recognising
The serious impact of crime on victims, and its potential for undermining victims’
human rights.
Noting
The significant progress made since the onset of democracy, with regard to
transforming the criminal justice system to ensure access to justice and
responsiveness of processes to all, regardless of race, gender, culture and class. That
various measures have been implemented as part of the transformation of the
justice system, with a view to ensuring the centrality of victims balancing their rights
with those accused persons and minimising secondary victimization in the various
stages of the criminal justice process.
Hereby adopt this Victims’ Charter
To provide for the consolidation of the present legal framework in Ekiti State relating
to the rights of and services provided to victims of crime and to:
 Eliminate secondary victimization in the criminal justice process;
 Ensure that victims remain central to the criminal justice process;
 Clarify the services that can be expected by and are to be accorded to victims
whenever they come into contact with the criminal justice system; and
 Make provision for victims’ recourse when standard services are not provided.

5
YOUR RIGHTS AS A VICTIM OF CRIME
If you have been a victim of crime, the following rights, as contained in
the Constitution and relevant legislation, will be upheld during your interaction
with the criminal justice system:
1. The Right to be treated with Fairness and with Respect for Dignity and
Privacy:
*

You have the right to be attended to promptly and courteously treated,
with respect for your dignity and privacy by all members of any
department, institution, agency or organisation dealing with or providing
a service to you (hereafter referred to as a service provider).

*

The Police (during the investigations), the Prosecutors and Court officials
(during preparation for and during the trial proceedings), and all other
service providers will take measures to minimise any inconvenience to
you by, among others, conducting interviews with you your language of
choice and in private, if necessary.

*

These measures will prevent that you are being subjected to secondary
victimisation.
2. The Right to offer Information:

*

You have the right to offer information during the criminal investigation
and trial.

*

The Police, Prosecutor will take measures to ensure that any
contribution that you wish to make to the investigation, prosecution or
hearing is heard and considered when deciding on whether to proceed
with the investigation, or in the course of the prosecution.

*

This right means that you can participate (if necessary and where
possible) in criminal justice proceedings, by attending the bail hearing
and the trial, proceedings.

*

It means that you will have the opportunity to make a further statement
to the Police if you realize that you first statement is incomplete.

6
*

Furthermore, you may make a written input, application, petition or
complaint regarding the conduct of investigation or prosecution to the
Attorney General.
3. The Right to receive Information:

*

You have the right to be informed of your rights and how to exercise
them.

*

You can, as part of this right, ask for explanations in your own language
of anything you do not understand.

*

You have the right to receive information and to be informed of all
relevant services available to you by service providers.

*

You will be informed of your role in the case and of the approximate
duration of the case. You can request information regarding court dates,
witness fees and the Witness Protection Programme and Victim Support
Programme.

*

You can request to be informed of the status of the case, whether or not
the offender has been arrested, charged, granted bail, indicted,
convicted or sentenced.
You may request reasons for a decision that the law entitles you to have
access to.

*
*

You can request to receive notification of proceedings which you may
want to attend.

*

You can request the prosecutor to notify your employer of any
proceedings that necessitate your absence from work.

4.

The Right to Protection:

*

You have the right to be free from intimidation, harassment, fear,
tampering, bribery, corruption and abuse. If you are a witness, you must
report any such threats to the Police or prosecutor.

7
*

If you comply with certain requirements, you may apply for you to be
placed in a witness protection programme.

*

If you are placed in a witness protection programme, you will be
protected, as far as possible from all forms of undue influence,
harassment or intimidation.

*

This will ensure your safety as a witness and the availability of your
testimony, and prevent you from withdrawing from giving evidence as a
result of undue influence.

*

This right includes that, in certain circumstances and in accordance with
the law court may prohibit the publication of the proceedings or any
information (including your identity), or it may order that the trial be
held behind closed doors (in camera).

*

You can request the Prosecutor and Prisons to inform you if the offender
has escaped or has been transferred.

5.

The Right to Assistance:

*

You have the right to request assistance and, where relevant, have
access to available social, health and counseling services, as well as legal
assistance.
The Police will assist you by explaining Police procedures, informing you
of your rights and making the appropriate referral to other relevant
service providers.

*

*

The Prosecutor will ensure that special measures are taken in the case of
sexual offences, Gender BasedViolence and child support or
maintenance matters and that where available; such cases are heard in
designated or specialised courts.

*

If you have special needs, all service providers will, within the scope of
their functions, take all reasonable steps to accommodate you and
ensure that you are treated in a sensitive manner.

8
6.

The Right to Compensation:

*

You have the right to compensation for loss of or damage to property
suffered as a result of a crime being committed against you.

*

You can request to be present at court on the date of Judgment of the
accused and request the prosecutor to apply to court for a
compensation.

*

”Compensation” refers to an amount of money that a criminal court
awards the victim who has suffered loss or damage to property,
including money, as a result of a criminal act or omission by the person
convicted of committing the crime.

*

The Prosecutor will inform you if a compensation order has been
granted, explain its contents and how to enforce it.

*

You can institute a civil action against the accused where the criminal
court did not grant a compensation order. This will usually happen
where the damages are not easily quantifiable in financial terms, for
example, in the case of psychological damages or pain and suffering.

*

The Registrar of the court will assist you with the enforcement of a
compensation order granted the court.

7.

The Right to Restitution:

*

You have the right to restitution in cases where you have been unlawful
dispossessed of goods or property, or where your goods or property
have been damaged unlawfully.

*

*

“Restitution” refers to cases where the court, after conviction, orders the
accused to return your property or goods that have been taken from you
unlawfully, or to repair the property or goods that have been unlawfully
damaged, in order to restore the position you were in prior to the commission
of the offence.
The prosecutor will inform you what restitution involves and will assist you in
enforcing this right.

COMPLAINTS
Keeping in mind that you have the right to complain, you can contact the particular
Government Department or service provider if you have any complaints with regard
9
to the service you are receiving, or if your rights are not being observed. If you are
not satisfied with the way in which your complaint is handled, you can also contact
the following offices and organisations in Ekiti State:
a.
b.

Office of the Attorney General & Commissioner for Justice
Office of the Commissioner for Women Affairs, Social Welfare & Gender
Empowerment.
Office of the Commissioner of Police
Office of the Commissioner for Health
Public Complaints Commission
National Human Rights Commission
Office of the Director of Public Prosecutions
Directorate for Citizens’ Rights
Legal Aid Council
Nigeria Medical Association
Nigeria Bar Association.
Alawyer of your own choice and at your own expense

c.
d.
e.
f.
g.
h.
i.
j.
k.
l.

The role-players in the criminal justice system will ensure that copies of the Victims’
Charter are available at the following offices:








All courts in Ekiti State
All Police Stations in Ekiti State
Public Health Facilities.
Ministry of Justice, Ekiti State
Legal Aid Council
Nigeria Bar Association Centre
Ministry of Women Affairs, Social Welfare & Gender Empowerment

10

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Draft Of Ekiti State Charter For Victims Of Crime

  • 1. INVITATION FOR PUBLIC COMMENTS ON PROPOSED SERVICE CHARTER FOR VICTIMS OF CRIME IN EKITI STATE 1. INVITATION 1.1 The Ministry of Justice invites interested parties to submit written comments on the proposed draft Directives here. 1.2 The comments on the draft Directives must be submitted not later than 31 January 2014, marked for the attention of The Permanent Secretary, (a) if they are forwarded by post, be addressed to: The Permanent Secretary: Ministry of Justice Phase III, State Secretariat Complex, Ado-Ekiti, (b) if they are delivered by hand, be delivered at: The Permanent Secretary, Ministry of Justice Phase III, State Secretariat Complex, Ado-Ekiti, (c) if they are submitted by email, be emailed to dapata@ekistate.gov.ng 1.3 For further information, please do not hesitate to contact Mr Dayo Apata at 08033070636 1
  • 2. SERVICE CHARTER FOR VICTIMS OF CRIME IN EKITI STATE 2
  • 3. Ekiti State Ministry of Justice 2013 TABLE OF CONTENTS FOREWORD BY THE ATTORNEY GENERAL AND COMMISSIONER FOR JUSTICE,EKITI STATE PREAMBLE  Affirming  Believing  Recognising  Noting  Hereby adopt this Victims’ Charter YOUR RIGHTS AS A VICTIM OF CRIME 1. The right to be treated with fairness and with respect for your dignity and privacy 2. The right to offer information 3. The right to receive information 4. The right to protection 5. The right to assistance 6. The right to compensation 7. The right to restitution COMPLAINTS 3
  • 4. FOREWORD The Service Charter for Victims of Crime in Ekiti State (also referred to as the Victims’ Charter) is an important instrument for promoting justice for victims of crime in Ekiti State. The Victims’ Charter is compliant with the spirit of the Nigerian Constitution, 1999 and the United Nations Declaration of Basic Principles of Justice for Victims of Crime and Abuse of Power, 1985. The Victims Charter can be traced back to the Ekiti State Strategic Action Plan for Transformation of the Administration of Justice 2013,which inter alia focused on the important role victims should play within the criminal justice system. The Victims Charter therefore presents a rights framework for services to be provided under the State’s Victims’ Empowerment Programme. It is noteworthy, that in an effort to cultivate a human rights culture within the criminal Justice sector in Ekiti State, the focus is gradually shifting from an adversarial and retributive criminal justice system to a more restorative approach to justice. Central to the concept of restorative justice is the recognition of crime as more than an offence against the State, but also as an injury or wrong done to another person. The Service Charter defines what services victims are entitled in terms of the seven rights listed therein and in addition, it sets out responsibilities that key stakeholders such as the Police Force, Ministry of Health, Ministry of Justice, Ministry of Women Affairs, Social Welfare and Gender Empowerment should provide when victims approach them among other public institutions for help or inquiries The Victims Charter is therefore an important document the victims of crimes can use to claim/assert their rights, act responsibly, and demand responsibility from service providers in ensuring the realization and attainment of justice. The formulation of this Service Charter for Victims of Crime in Ekiti State 2013 was primarily inspired by the provisions of the Service Charter for Victims of Crime in South Africa. But was developed by the Ekiti State Ministry of Justice, with strong support, inputs and contributions from various civil society organisations and academic institutions to whom we owe a debt of gratitude 4
  • 5. PREAMBLE The Government of Ekiti State generally and agencies involved in the criminal justice system specifically: Affirming Government’s commitment to implement measures aimed at continuous reform of the criminal justice system to protect and promote the rights of victims in compliance with international obligations under international human rights instruments, such as the UN Declaration of Basic Principles of justice for Victims of Crime and Abuse of Power (1985) and domestic Legislation such as Ekiti State Gender Based Violence (Prohibition) Law 2011. Believing That it is part of the responsibility of the state to promote the equal enjoyment of all the rights and freedoms that are guaranteed in the Constitution by all and equitable criminal justice system can only be achieved if the rights of both victims and accused persons are recognized, protected and balanced. Recognising The serious impact of crime on victims, and its potential for undermining victims’ human rights. Noting The significant progress made since the onset of democracy, with regard to transforming the criminal justice system to ensure access to justice and responsiveness of processes to all, regardless of race, gender, culture and class. That various measures have been implemented as part of the transformation of the justice system, with a view to ensuring the centrality of victims balancing their rights with those accused persons and minimising secondary victimization in the various stages of the criminal justice process. Hereby adopt this Victims’ Charter To provide for the consolidation of the present legal framework in Ekiti State relating to the rights of and services provided to victims of crime and to:  Eliminate secondary victimization in the criminal justice process;  Ensure that victims remain central to the criminal justice process;  Clarify the services that can be expected by and are to be accorded to victims whenever they come into contact with the criminal justice system; and  Make provision for victims’ recourse when standard services are not provided. 5
  • 6. YOUR RIGHTS AS A VICTIM OF CRIME If you have been a victim of crime, the following rights, as contained in the Constitution and relevant legislation, will be upheld during your interaction with the criminal justice system: 1. The Right to be treated with Fairness and with Respect for Dignity and Privacy: * You have the right to be attended to promptly and courteously treated, with respect for your dignity and privacy by all members of any department, institution, agency or organisation dealing with or providing a service to you (hereafter referred to as a service provider). * The Police (during the investigations), the Prosecutors and Court officials (during preparation for and during the trial proceedings), and all other service providers will take measures to minimise any inconvenience to you by, among others, conducting interviews with you your language of choice and in private, if necessary. * These measures will prevent that you are being subjected to secondary victimisation. 2. The Right to offer Information: * You have the right to offer information during the criminal investigation and trial. * The Police, Prosecutor will take measures to ensure that any contribution that you wish to make to the investigation, prosecution or hearing is heard and considered when deciding on whether to proceed with the investigation, or in the course of the prosecution. * This right means that you can participate (if necessary and where possible) in criminal justice proceedings, by attending the bail hearing and the trial, proceedings. * It means that you will have the opportunity to make a further statement to the Police if you realize that you first statement is incomplete. 6
  • 7. * Furthermore, you may make a written input, application, petition or complaint regarding the conduct of investigation or prosecution to the Attorney General. 3. The Right to receive Information: * You have the right to be informed of your rights and how to exercise them. * You can, as part of this right, ask for explanations in your own language of anything you do not understand. * You have the right to receive information and to be informed of all relevant services available to you by service providers. * You will be informed of your role in the case and of the approximate duration of the case. You can request information regarding court dates, witness fees and the Witness Protection Programme and Victim Support Programme. * You can request to be informed of the status of the case, whether or not the offender has been arrested, charged, granted bail, indicted, convicted or sentenced. You may request reasons for a decision that the law entitles you to have access to. * * You can request to receive notification of proceedings which you may want to attend. * You can request the prosecutor to notify your employer of any proceedings that necessitate your absence from work. 4. The Right to Protection: * You have the right to be free from intimidation, harassment, fear, tampering, bribery, corruption and abuse. If you are a witness, you must report any such threats to the Police or prosecutor. 7
  • 8. * If you comply with certain requirements, you may apply for you to be placed in a witness protection programme. * If you are placed in a witness protection programme, you will be protected, as far as possible from all forms of undue influence, harassment or intimidation. * This will ensure your safety as a witness and the availability of your testimony, and prevent you from withdrawing from giving evidence as a result of undue influence. * This right includes that, in certain circumstances and in accordance with the law court may prohibit the publication of the proceedings or any information (including your identity), or it may order that the trial be held behind closed doors (in camera). * You can request the Prosecutor and Prisons to inform you if the offender has escaped or has been transferred. 5. The Right to Assistance: * You have the right to request assistance and, where relevant, have access to available social, health and counseling services, as well as legal assistance. The Police will assist you by explaining Police procedures, informing you of your rights and making the appropriate referral to other relevant service providers. * * The Prosecutor will ensure that special measures are taken in the case of sexual offences, Gender BasedViolence and child support or maintenance matters and that where available; such cases are heard in designated or specialised courts. * If you have special needs, all service providers will, within the scope of their functions, take all reasonable steps to accommodate you and ensure that you are treated in a sensitive manner. 8
  • 9. 6. The Right to Compensation: * You have the right to compensation for loss of or damage to property suffered as a result of a crime being committed against you. * You can request to be present at court on the date of Judgment of the accused and request the prosecutor to apply to court for a compensation. * ”Compensation” refers to an amount of money that a criminal court awards the victim who has suffered loss or damage to property, including money, as a result of a criminal act or omission by the person convicted of committing the crime. * The Prosecutor will inform you if a compensation order has been granted, explain its contents and how to enforce it. * You can institute a civil action against the accused where the criminal court did not grant a compensation order. This will usually happen where the damages are not easily quantifiable in financial terms, for example, in the case of psychological damages or pain and suffering. * The Registrar of the court will assist you with the enforcement of a compensation order granted the court. 7. The Right to Restitution: * You have the right to restitution in cases where you have been unlawful dispossessed of goods or property, or where your goods or property have been damaged unlawfully. * * “Restitution” refers to cases where the court, after conviction, orders the accused to return your property or goods that have been taken from you unlawfully, or to repair the property or goods that have been unlawfully damaged, in order to restore the position you were in prior to the commission of the offence. The prosecutor will inform you what restitution involves and will assist you in enforcing this right. COMPLAINTS Keeping in mind that you have the right to complain, you can contact the particular Government Department or service provider if you have any complaints with regard 9
  • 10. to the service you are receiving, or if your rights are not being observed. If you are not satisfied with the way in which your complaint is handled, you can also contact the following offices and organisations in Ekiti State: a. b. Office of the Attorney General & Commissioner for Justice Office of the Commissioner for Women Affairs, Social Welfare & Gender Empowerment. Office of the Commissioner of Police Office of the Commissioner for Health Public Complaints Commission National Human Rights Commission Office of the Director of Public Prosecutions Directorate for Citizens’ Rights Legal Aid Council Nigeria Medical Association Nigeria Bar Association. Alawyer of your own choice and at your own expense c. d. e. f. g. h. i. j. k. l. The role-players in the criminal justice system will ensure that copies of the Victims’ Charter are available at the following offices:        All courts in Ekiti State All Police Stations in Ekiti State Public Health Facilities. Ministry of Justice, Ekiti State Legal Aid Council Nigeria Bar Association Centre Ministry of Women Affairs, Social Welfare & Gender Empowerment 10