Training on use of Electronic Medical Records System

1. Web-based Tutorial for Training on Electronic Medical Records System (EMRS) Elba Milagros Hernández Curt AET/545 April 18, 2011 Dr. Linda Justus

2. Needs Assessment What is the learning problem or opportunity? There is a need for e-learning technology integration into training of Holy Cross Hospital personnel on the correct use of Electronic Medical Records Systems (EMRS). What is currently available? Holy Cross Hospital has previously been using paper file patient records. The hospital recently acquired an Electronic Medical Records System (EMRS). What should be available? Training must be designed. A trainer should deliver and monitor staff Web-based training in Holy Cross Hospital.

3. Needs Assessment (Cont.) Explain the gap analysis between what is available and what should be available. Holy Cross Hospital staff has not been trained on the correct use of EMRS. The hospital should train the medical staff to be able to implement and use EMRS accurately. What is your recommended solution for filling the gap? Web-based training needs to be designed to properly train hospital personnel on the correct use of EMRS.

6. PBO (Cont.) B – behavior – What is the expected measurable behavior? After completion of the first week of training, at least 45 of the 52 (85%) trainees in the first group will be able to use EMRS effectively, efficiently, correctly, and accurately After completion of the last two weeks of training, at least 39 of the 46 (85%) trainees in the last two groups will be able to use EMRS effectively, efficiently, correctly, and accurately.

7. PBO (Cont.) C – conditions – What are the conditions under which this PBO will be accomplished (the criteria for evaluating the students’ performance)? Trainees’ performance on the correct use of EMRS will be assessed during training and after completion of training. During training, trainees will answer online assessments and oral questions asked by the trainer. Their answers will be documented and graded. Trainees will also access simulated virtual electronic hospital patients’ records and practice accessing, entering and reviewing information. Their performance will be documented and graded by the trainer. After completing the required week of training, on the last day of the week trainees will have a practice laboratory, where they will practice with virtual patient records. They will practice accessing, reviewing, and entering information. Their performance will be documented and graded.

10. Benefits of using EMRS Copy and paste this link to your internet browser address line to view a related video: http://www.microsoft.com/industry/healthcare/healthtechtoday/default.aspx#6-2

11. Benefits of using EMRS: Improve Quality Connect the healthcare ecosystem so that healthcare professionals have the information and knowledge they need to do their jobs most effectively, and patients have the knowledge they need to participate most effectively in the care they receive. Enhance capture, aggregation, and presentation of healthcare data within an organization to provide the right data to the right people in the right way at the right time. Offer customized performance management platforms that provide key performance indicators and/or incorporate real-time clinical and business intelligence to meet organizational goals and key quality metrics from private and public payers as well as outside organizations. Improve and expand preventive and disease management programs through automation and communications tools, such as chronic condition management programs like diabetes outreach and education.

12. Benefits of using EMRS: Increase accessibility Improve collaboration between health professionals as well as between patient and provider. With Microsoft technologies, healthcare providers can enhance education and outreach programs to promote preventive care, improving its effectiveness. Customize a solution to fit each organization’s technology needs as well as economic realities.

13. Benefits of using EMRS: Improve efficiency Enhance workflow and data consolidation, visualization, and availability, improving quality and efficiency of clinical care in addition to improving patient satisfaction. Provide automated solutions that can replace manual and/or redundant entries so that resources can be focused on patient care and citizen services. Connect health professionals and patients so that they have the right information they need, decreasing redundant documentation, actions, and clinical testing.

15. Computer keyboard: Letter leys, numbers keys and keypad, function keys, command keys, etc.

17. Pages and screens in EMRS These videos will introduce and guide you on how to use EMRS. Copy and paste the links to your internet browser address line. Take notes and take time to view each video thoroughly to familiarize yourself with the different ways to browse through the records, access, view, and enter data, correct mistakes, and use EMRS efficiently and effectively. You may view any additional videos available on these pages to increase your knowledge of EMRS. http://www.youtube.com/watch?v=jbZZZYnopSA http://www.youtube.com/watch?v=8--SLkJSZUg&feature=relmfu http://www.youtube.com/watch?v=gEwFbGzO46o&feature=relmfu http://www.youtube.com/watch?v=0YCBKvmVTmQ

18. Practice using EMRS Copy and paste the web address to your internet browser address line. http://www.practicefusion.com/ After the main page opens follow the instructions to establish your user name, set up a password to access EMRS, and log in. Watch the tutorials and browse through the virtual patients record pages to get familiar with them. Use the menus and sub menus commands to navigate and work on the different pages and sections of the records. Practice accessing, viewing, and entering information, and correcting your mistakes.

20. Change patient’s zip code to 60636. Correct zip code to 32728.

21. Enter vital signs today at 10:30 AM temperature 98.1, BP 160/95, pulse 88.

22. Enter lab blood glucose result amount of 108 on chart.

23. Read previous progress notes. Enter note about patient complaints of recurrent diarrhea, stomachache, back and shoulder pain, lack of sleep and restlessness overnight.