Becky Pape, CEO of SLCH, was named a finalist for the prestigious Shirley Ann Munroe Leadership Award from the American Hospital Association for her leadership in building the first Oregon medical school in over a century and developing a health career training center. Pape was also recognized for supporting the hospital's participation in a community health improvement partnership. The award recognizes outstanding leadership from hospital administrators of small or rural hospitals.

1. Hospital CEO named finalist
for national award
Becky Pape, CEO of SLCH, was recently named as a finalist for the
prestigious Shirley Ann Munroe Leadership Award from the American
Hospital Association (AHA). Pape was one of three runners-up for
the award.
The AHA recognized Pape as a finalist for her leadership efforts to build
the first medical school in Oregon in more than a century and locate it
Lebanon. Pape also helped develop the Health Career and Training Center
to provide education for a variety of health care jobs.
Pape was also recognized for her strong support of the hospital’s participation in the East Linn Community
Health Improvement Partnership, which invests in community projects that provide a more healthful
lifestyle for the citizens of Lebanon.
Shirley Ann Munroe was an advocate for small and rural hospitals. The award is presented annually to a
hospital administrator or chief executive officer who has displayed outstanding leadership in meeting the
ongoing challenge of small or rural hospital management.
Free health assessments
coming soon near you
A free, voluntary health screening is offered to SHS
employees to learn more about their personal health.
The health assessment is comprehensive, confidential
and current. Employees will receive a 16-page book
outlining their health risks and how to reduce them.
Upcoming health assessments:
SLCH — Tuesday, April 6, 6 to 10:30 a.m.
GSRMC — Thursday, April 8, 6 to 10:30 a.m.
Thursday, April 21, 6 to 10:30 a.m.
Avery Square — Tuesday, May 4, 6 to 10:30 a.m.
SAGH — Tuesday, May 25, 6 to 10:30 a.m.
SPCH — Wednesday, Sept. 22, 6 to 9:30 a.m.
SNLH — Tuesday, Sept. 21, 6 to 9:30 a.m.
Pre-registration is required. Register online on the
SHS Insider (intranet) on the Employee Wellness page.
Be prepared for rising waters
What’s the potential of a major flood impacting our
community, and related health services? What can
we do to be prepared? Find out at the upcoming
Flood & Disaster Preparedness Fairs!
Flood & Disaster Preparedness Fairs
Avery Square and SLCH — Monday, March 15
SAGH and SPCH — Wednesday, March 17
GSRMC — Thursday, March 18
SNLH — Friday, March 19
For more information on flood awareness, visit
www.floodsafety.noaa.gov. And, keep an eye out
for more details about the preparedness fairs from
Emergency Management.
And general surgery makes six!
The American Osteopathic Association
recently gave its approval for SHS to offer
a new general surgery training program
for 10 residents. The residents will begin
their training in the summer of 2011.
The recent approval marks the onset
of SHS’ sixth residency program. In
the past two years, SHS has received
approval for residency programs in
psychiatry, family practice, internal
medicine, orthopaedic surgery and a
traditional rotating internship. Now
with the approval of the general surgery
program, SHS has approval for more
than 50 residency positions.
“Our resident training programs are
working firsthand to address the
physician shortage in our communities
and nationwide,” said Dr. Alissa Craft,
director of medical education. “Studies
show that approximately two-thirds of
residents remain in the community where
they completed their residency. Over the
next five years, we will see our residency
programs provide high-quality, well
trained physicians for our communities.”
OSU student, Samaritan employee
receives prestigious scholarship
Elva Van Devender was awarded
a national American Pharmacists
Association (APhA) Foundation
student scholarship. She is one
of nine in the country chosen to
receive this award based off of
leadership and dedication to her
work in pharmacy.
Van Devender is an OSU pharmacy student and works at
SAGH as a pharmacy intern, as well as at Safeway’s
pharmacy in Lebanon.
“I did not expect, in my wildest imaginings, that I would be
chosen to receive this award,” said Van Devender. “I am
grateful to the college of pharmacy for giving me the tools
to be of service to patients and to all the people I have
worked with at Samaritan who have illuminated my path
as a student.”
Van Devender is active in her community and currently
serves as a student representative on the American
Society of Health-System Pharmacists (ASHP) Meetings
and Programming Advisory Group.
In addition, she also works as a student volunteer at both
the Portland VA Medical Center and at the InReach clinic.
Van Devender will be presented with her award on
Monday, March 15, in Washington, D.C.

2. A biweekly newsletter for the employees, physicians, volunteers
and friends of Samaritan Health Services.
Just one call away!
Lifeline is a personal response service enabling
Linn, Benton and Lincoln county residents to
continue living in their homes with assurance
that they can get help at any time.
SHS Lifeline has been providing service since
1986 and has helped thousands of seniors
remain in their homes safely and independently.
For more information about Lifeline, call
(541) 812-4703 or toll-free at (888)901-2441.
An anniversary to remember
My husband Howard was in your ICU on our
30th anniversary. I told our nurses, Alissa and
Jay, that I didn’t really care that we were in the
hospital, I was just happy that Howard was ok.
The nurses then left us for a while, and when
they returned, they had brought us sparkling
cider and dessert.
It was so sweet of them and they really helped
make our day special.
Thank you for all that you did!
Sincerely,
Ruth & Howard Broman
A handsome man
Meet Marley, Beth Truax’s fun-loving boxer.
Make space on your
bookshelf for a good cause
An American Cancer Society Relay for Life team made
up of Samaritan employees from Albany, Corvallis and
Lebanon is gathering used books for a fundraiser to be
held at Good Sam on April 26.
The “Celebrating Samaritan & Friends” team invites you
to offload good reads for a good cause.
“Last year was the first year we did it and it was hugely
successful,” said team co-captain Melissa Colgate. “That
was our biggest fundraiser. We raised $700 or $800.”
To donate books for the fundraiser, e-mail Colgate at
mcolgate@samhealth.org, co-captain Paula Richardson
at pricharso@samhealth.org, or call 80-5360.
The Albany Relay for Life will be held at West Albany
High School from 4 p.m., June 18 to 10 a.m., June 19.
For more information, visit the American Cancer Society
Web site or contact one of the Relay for Life team
leaders listed in the Feb. 26 issue of Well Informed.
AGH Patient satisfaction update Oct 09 Nov 09 Dec 09 2009 Total 2008 Total
IP - Likelihood to recommend 88.3 89.6 91.0 91.0 89.6
IP - Overall rating of care given 90.0 90.0 92.3 90.8 90.4
ED - Likelihood to recommend 93.8 91.1 75.0 86.6 83.9
ED - Overall rating of care given 94.2 85.0 82.1 87.1 85.9
IP=Inpatient, ED=Emergency Dept.
Patient satisfaction scores: 2009 wrap-up
Why I volunteer…
I did a lot of volunteering in high school
and college, but once I graduated I didn’t
seem to be able to find the time. I decided to
get the new year started off right by
volunteering to help others in need, which
is something I have always enjoyed doing.
I couldn’t believe how easy it was to start
volunteering at InReach. Being a Samaritan
Health employee my background check
had already been completed, so all I had to
do was show up at the clinic. I contacted
the volunteer coordinator on a Monday
and I was volunteering by Thursday - it
was amazing.
I want to continue volunteering at InReach
because the patients we see are so grateful
for the services provided. If it wasn’t for this
clinic they would end up in urgent care or
the emergency room. I would love to see
the clinic have enough nurses and doctors
volunteering that the hours and/or days of
operation could be extended. There are
times when patients have to be turned
away because there are only so many
patients who can be seen from 5 to 9 p.m.
on Thursday nights.
– Katie Selvog, RN, GSRMC
Feeling inspired to volunteer? Contact Miao
Zhao at (541) 812-4986.
Team work improves scores
Congratulations to the Emergency Department and
its staff for being recognized for increasing their
Press Ganey scores by 9.7 points from October 2009
to December 2009.
Your hard work and attention to customer service is
appreciated by all!
Get dialed in to SAGH
Are you online?
Check out SAGH on Facebook at
www.facebook.com/AlbanyGeneralH,
and become a fan!
March 12, 2010

3. A biweekly newsletter for the employees, physicians, volunteers
and friends of Samaritan Health Services.
Good reads for a good cause
An American Cancer
Society Relay for Life
team made up of
Samaritan employees
from Albany, Corvallis
and Lebanon is
gathering used books
for a fundraiser to be
held at Good Sam
on April 26.
“Last year was the first year we did it and it
was hugely successful,” said Celebrating
Samaritan & Friends team co-captain Melissa
Colgate. “That was our biggest fundraiser.
We raised $700 or $800.”
To donate books for the fundraiser, e-mail
Colgate at mcolgate@samhealth.org,
or co-captain Paula Richardson at
pricharso@samhealth.org, or call 80-5360.
The Albany Relay for Life will be held at West
Albany High School from 4 p.m., June 18, to
10 a.m., June 19. For more information, visit
the American Cancer Society Web site or
contact one of the Relay for Life Samaritan
team leaders listed in the Feb. 26 issue of
Well Informed, available on SHS Insider.
In memory of Ethan H. Snyder
A contribution account has been established at
Central Willamette Community Credit Union in
the name of Ethan H. Snyder – Snyder Family
Fund to assist the Snyder family with expenses.
Ethan was the grandson of Cindy Fuller, RN,
of Samaritan Dialysis Services. Ethan died at
10 days old of Sudden Infant Death Syndrome.
Check it out: The future is now!
Robotic-assisted surgery is now proudly featured at Good Samaritan Regional Medical
Center, allowing our physicians to provide an exciting range of minimally-invasive
procedures beginning with gynecology, general surgery and urology.
See the daVinci robot and learn about the future of surgery at Good Sam at an open
house for employees, Friday, March 19, from 1 to 4 p.m. in conference rooms A and B.
This amazing technology provides surgeons with greater precision, control and access, allowing extremely
complex operations to be performed through just a few small incisions. Now, minimally-invasive techniques
can be used for procedures that previously required open surgery.
While you’re there, fill out an entry form for a drawing to win a $25 gift certificate to Samaritan Plastic &
Reconstructive Surgery, good for spa services and products!
Wine and dine for
medical education
Drop in to sip fine wines, savor delectable
appetizers and soak up a panoramic view
of the Willamette while benefiting local
physicians-in-training at Enoteca Wine Bar.
Twenty percent of gross proceeds
throughout the day will help ensure
our medical students and residents
receive state-of-the-art educational
opportunities, by providing medical
scholarships, lectureship series and
necessary equipment.
Monday, March 15, 3 to 11 p.m.
Location: Enoteca Wine Bar,
136 SW Washington Ave., Corvallis
What’s in it for you?
Feedback from employees on the new valet parking service
for patients and visitors has been overwhelmingly positive,
because employees know how important ease of access is
for patients – especially those with limited mobility.
Still, the valets are not content to simply provide great
service to patients and visitors.
“We want to offer a special parking incentive to employees
who go the distance, literally, to relieve congestion in the
parking lots,” said Chad Barnett, valet manager.
Partnering with Good Sam administrators, the valets have
started a weekly drawing for employees who park in the
gravel employee parking lot behind the Mario Pastega
House. The valets will visit the lot around 11 a.m., Monday
through Friday, leaving a numbered raffle ticket on the
windshield of each car. They must be able to see your
parking permit clearly visible in your front windshield.
Each week, one lucky employee will win a week of valet
parking! Employees can also win movie tickets and fun
Samaritan items.
Save the raffle tickets you find on your windshield each day
and watch for announcements each Friday in your e-mail
inbox. (If you don’t have regular access to e-mail, you might
want to ask a fellow employee to watch for your numbers!)
You must have your half of a winning raffle ticket to claim a
prize. If you park in the far lot all week, that’s five chances to
win each and every week!
Come see!
The new ED entrance, waiting room and
admitting areas are slated to open soon.
Watch for announcements and take a few
minutes to come see the new ED area
once it’s open!
March 12, 2010

4. A biweekly newsletter for the employees, physicians, volunteers
and friends of Samaritan Health Services.
Chronic conditions? Start your spring with Living Well workshop
Do you have or know someone who struggles with a chronic condition? The six-week Living Well with Chronic
Conditions workshops are a great option.
A new workshop will begin at the Linn-Benton Community College Center in Sweet Home on Thursday,
March 25, from 1:30 to 4 p.m. It will continue on Thursdays through April 29.
Developed at Stanford University, the free workshops help
participants with ongoing health conditions ranging from
arthritis and anxiety, to multiple sclerosis and Parkinsons, to:
• Deal with pain and fatigue
• Discover easy exercises to help improve strength and energy
• Improve nutrition
• Talk effectively with family, friends and health professionals
• Understand all treatment options
• Feel better about life
Each participant will also receive the book “Living a Healthy Life
With a Chronic Condition.”
Pre-registration is required as class size is limited. To register,
call Carole Kment at ext. 6466.
Be a Compassionate Companion
to a patient without family
Have you wanted to work with patients, but you
don’t have medical training? Consider joining the
Compassionate Companions volunteer program.
The program is designed to provide support
for patients who are alone and need company,
or patients who are approaching death.
Volunteers may simply sit with the patients,
read aloud to them, fluff their pillows or assist
in any other comfort care measures requested
by the patient or directed by the nurse.
No clinical training is necessary, but all
volunteers will be trained to provide a
reassuring presence to patients.
For more information, call Amy Campbell,
Professional Development, at ext. 7835.
Matching Funds:
Deadline is next week!
Thinking about submitting a request for
Matching Funds from the LCH Foundation?
Make sure you submit a proposal by the end
of Monday, March 15.
Since 2002, the foundation has awarded more
than $330,000 through its Matching Funds
for Employee Projects program, for equipment
and improvements around the hospital. Dollar
for dollar, the foundation matches the amount
employees contribute through the annual
Samaritan Employee Caring Campaign.
This year, thanks to your incredible generosity
in the 2009 campaign, the foundation has
nearly $90,000 for qualifying projects!
For more information, call the foundation
at ext. 6303.
Be prepared for rising waters
What’s the potential of a major flood impacting our
community, and our services at SLCH? What can we
do to be prepared? Find out at the Flood & Disaster
Preparedness Fair on Monday, March 15, from
7 a.m. to 6 p.m. in conference room 6.
Emergency Management staff will be on hand with
educational handouts, displays and videos on home
disaster preparation and flood safety awareness.
Information will also be available outside Rosie’s Café
during the week in observation of Nation Flood
Awareness Week.
All of this will be in preparation for a valley-wide flood
disaster drill on Thursday, April 29. SLCH, our sister
hospitals in Albany and Corvallis, and several other
community partners will participate in the drill.
Anyone is welcome to have a volunteer role in the
April 29 drill as well. For more information, call
Joy Chase, Emergency Management, at ext. 6318.
‘Musical offices’ around SLCH
Several employees have new workspace around
the hospital, so stop by and say hi!
The dietary and catering staff – Pamela Kroker,
Athena Nofziger, Elizabeth Harris and Tina Dodge
Vera - now shares office space off the hallway
across from Imaging. Their old office, at the
end of Endoscopy, now belongs to Emergency
Management – Robert Rieker and Joy Chase.
Amy Campbell, Professional Development, is
now at the end of ACU. William Barish, MD,
chief of Inpatient Services, is working in the
office adjacent to the inpatient specialist’s office.
Lucy Tait, Professional Development, is working
out of the office wing in the Health Career and
Training Center. Dani Phillips, who helps coordinate
the Nursing Simulation Lab for Professional
Development, now works out of the skills lab.
Pick of the Month: Peppy Peas!
‘Peppy’ sugar snap peas are the Pick of
the Month for February. Rich in fiber and
several vitamins, they’re a great addition
to salads and other dishes.
March 12, 2010

5. A biweekly newsletter for the employees, physicians, volunteers
and friends of Samaritan Health Services.
Smiles abound as kids welcome
new toys to SELC
A group of children at Samaritan Early Learning
Center (SELC) got much more than a fairytale
during story time. While attending a fundraiser
for the Children’s Advocacy Center a few weeks
ago, Dr. Mullins purchased new toys, books,
pillows, outfits, and blankets, then gifted the
items to the SELC. The toys were placed in a
large red bucket with a giant colorful bow and
taken to the SELC where they received a warm
welcome from children and staff alike.
Judy Irwin, SELC director, said, “This is great.
Some of the teachers and I will pick up books
and toys at yard sales during the spring and
summer to replace some of the older worn
out items we have on hand. These are a
welcome addition.”
As soon as the group of preschoolers noticed
there were toys in the bucket, the room filled
with a dozen little smiling faces, their tiny
hands grasping at toys, books and pillows from
the bucket, so anxious to see what their hands
landed on and what their classmates pulled
out. Some of the most popular items were the
soft colorful pillows and a brown and white
stuffed monkey.
Mark your calendar!
Applications are currently being accepted for
the Medical Training Assistance scholarship,
the CNA scholarship and the Auxiliary
scholarship. Applications must
be submitted to the NLH
Foundation by April 15.
Awards presented at Donor Appreciation Dinner
At the Foundation’s annual Donor Appreciation Dinner held Thursday, March 4, at Chinook Winds Casino
Resort, the Foundation Volunteer of the Year award and the Robert and Dorothy Terrill Award were presented.
The Foundation Volunteer of
the Year award recognizes the
outstanding work volunteers do,
from helping with the everyday
tasks, to getting down in the
trenches and doing the work,
all while presenting the hospital
and foundation in the best
possible light. In honor of this
very important work, a
Foundation Volunteer of the
Year award has been created.
This year’s Volunteer of the Year award went to Linda Hurley. Hurley is the branch manager at Bank of the
West and is a past trustee of the Foundation, serving on the Foundation board for six years. Currently, she
is president-elect of the Lincoln City Chamber of Commerce.
The Terrill Award is named in honor of two community leaders, Robert and Dorothy Terrill, whose efforts
brought about the successful completion of the first unit of Lincoln Hospital in 1968. The award is presented
annually to recognize the provision of outstanding support of SNLH, the North Lincoln Health District or the
North Lincoln Hospital Foundation in their efforts to improve health care delivery in the hospital service area.
The Terrill Award was presented by Connie Isaac, executive director of NLH Foundation, to all SNLH employees,
with Jeff Blackford accepting the award.
“This award is very special and the recipients are an extraordinary group of people. They give the same
exceptional service day in and day out, whether they are serving as volunteers or meeting the health care
needs of this community,” said Isaac. “The Foundation’s mission would not be possible without the
contributions and support of the many caring and hard-working people here tonight.”
Congratulations and thank you for all the hard work you do!
Help the Yellow Brick Road team pave the way to a cure
SNLH Relay for Life team would like your help paving the way for a cure. In order to help meet this year’s fund
raising goal of $2,500, the Yellow Brick Road team is selling yellow paper bricks.
Bricks can be purchased from any Yellow Brick Road team member for a minimum of $1 and the purchaser can
choose from two different bricks, either in memory of or in honor of. The bricks will be displayed in the
cafeteria throughout the event.
In addition to selling bricks, the team has organized a bake sale, which is scheduled for Wednesday, March 17,
beginning at 7 a.m., in the cafeteria.
March 12, 2010

6. A biweekly newsletter for the employees, physicians, volunteers
and friends of Samaritan Health Services.
Living with grief
teleconference offered
Samaritan Pacific Communities Hospice and
Brenda S. Wills, Chaplain, are sponsoring the
17th Annual Living with Grief teleconference
on Thursday, April, 1 from 11 a.m. to 2 p.m.
in the Education Conference Room.
Each year the Hospice Foundation of America
(HFA) presents a nationally recognized distance
learning program, live via satellite and webcast,
to more than 125,000 people in 2,000
communities. For more than a decade,
this annual educational program has been
instrumental in educating health care
professionals and families on issues affecting
end-of-life care. The program provides an
opportunity for a wide variety of professionals
– including doctors, nurses, funeral directors,
psychologists, educators, social workers and
bereavement counselors – to share and
exchange ideas and obtain continuing
education credits.
This year the teleconference focuses on
cancer and end-of-life care. The teleconference
will examine and address care options related
to cancer diagnoses as well as loss and grief
reactions for patients, families and professional
care givers. The teleconference will also
examine psychosocial aspects of cancer,
pain management, and ethical issues related
to the disease.
Participants may bring their own lunch.
Beverages will be provided. For more
information, contact Linda at (541) 574-4754.
Are you up for the “Take 10” challenge?
During each Decennial Census, the Census Bureau undertakes the count of every person residing in the United
States. The good news is that the 2010 Census questionnaire is one of the shortest in history - just 10 questions
that only take about 10 minutes to complete.
Census questionnaires are delivered from March 15 through 17. The stakes are high; an accurate count of the
local population helps to ensure that your community receives its fair share of federal funding. This funding
includes resources for services, such as health care, education, and roads.
Take 10 minutes to answer the 10 simple questions and mail back your census form between March 15 and
April 15!
Find help for chronic pain
Are you stuck in the vicious cycle of chronic
pain? The Samaritan Good Move program
is ideal for those who suffer from a painful
chronic condition such as fibromyalgia,
chronic fatigue syndrome, arthritis or back
pain. This eight-week program utilizes
the Move Beyond Pain® curriculum
which addresses:
• Overview of chronic pain
• Anatomy and physiology of pain
• Stress management
• Medications and supplements
• Exercise
• Prescription
• Diet, nutrition and healing foods
• Home therapeutic modalities
• Hope, happiness and healing
• Biomechanics and posture
• Acceptance, pacing and goal setting
Classes are held Thursdays, 4:30 to
6:30 p.m., from April 1 through May 20.
A fee of $45 includes the class series
and materials. Pre-registration required.
For more information or to register, call
(541) 574-4724.
Test your lungs!
Join us for a free lung health
screening on Wednesday,
March 17, from 9 a.m.
to 4 p.m. at SPCH in
conference room A.
The screening will help determine your risk of developing
the fourth leading cause of death in the United States,
chronic obstructive pulmonary disease (COPD). COPD
is a serious lung disease that restricts your ability to
breathe. At the initial onset of COPD, one may not
produce symptoms or show physical signs, but with early
diagnosis COPD is very treatable. High risk individuals
may experience shortness of breath, a cough for three
consecutive months, sputum production, or wheezing.
At the screening, pulmonary health care specialists
will conduct a spirometry test to measure how much
(volume) and how fast (flow) you can move air into and
out of your lungs. The test is painless, noninvasive and
only takes 10 minutes. A copy of your test results will be
provided so you can have them interpreted by your
primary care provider.
Take charge of your health so you can breathe easy and
live an active life with this free screening. For more
information, call (541) 574-4856.
Don’t forget!
Lincoln County’s Annual Diabetes Workshop
is scheduled for Saturday, March 13, from
8:30 a.m. to 2 p.m. at the Best Western
Agate Beach Inn in Newport. Call for
information: (541) 574-4682.
March 12, 2010